Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: byte80 on March 08, 2016, 12:52:32 PM

Title: ASR & TTS pooling in GVP8.5
Post by: byte80 on March 08, 2016, 12:52:32 PM

We are trying to configure nuance vocalizer6 with GVP8.5, also we have multiple TTS servers which need be configured in GVP using pooling. IS it possible in GVP? or do we need to do it in TTS end with pool of servers.

Title: Re: ASR & TTS pooling in GVP8.5
Post by: Kubig on March 08, 2016, 01:08:02 PM

Yes, just use the MRCP Proxy component as is mentioned within the deployment guide.