Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: Vishwasam on March 11, 2016, 01:52:29 PM

Title: ASR and TTS integration with GVP
Post by: Vishwasam on March 11, 2016, 01:52:29 PM

Hi,

We are in the process of migrating to Vocalizer 6 and GVP8.5 we have installed Vocalizer on linux machine, and configured GVP with the following parameters .
Template: GVP_Nuace6_851
Created application and gave the connection in MCP to this application. I haven't specified a working directory in the nuance application.
I have changed the options to use MRCPV2
vrm.client.resource.: sip:mresources@<MRCP server IP>:<port>

We are getting TTS resrouce not found while packing a call.

Although, I see the call initation in from MCP to TTS engine. Also i see from the logs on TTS engine that the request is received but not fulfilled.

Let me know if I am missing any configuration here


Thanks

Title: Re: ASR and TTS integration with GVP
Post by: Kubig on March 11, 2016, 02:43:53 PM

Post your MRCP object configuration

Title: Re: ASR and TTS integration with GVP
Post by: Vishwasam on March 11, 2016, 07:31:58 PM

This is working. It's an issue with language pack and NSS on vocalizer machine.