Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: kny on March 16, 2016, 10:54:12 AM

Title: GAX Menu Administration not appearing
Post by: kny on March 16, 2016, 10:54:12 AM

I already installed GAX and login with my username and password. I aslo configured the roles "Allowed". But wen i log in to gax
with my username and password, I get the main page "Welcome to Administrator Extension". But I cannot find Administration Menu which should appear on top left. Can anyone help me?

Title: Re: GAX Menu Administration not appearing
Post by: Kubig on March 16, 2016, 11:33:29 AM

This seems that the database is not completed or GAX is not able to connect.

Title: Re: GAX Menu Administration not appearing
Post by: nonny on March 18, 2016, 09:35:40 AM

Did you login as root first?

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