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Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: vma on March 24, 2016, 09:41:20 AM

Title: Genesys Administrator and 8.5 framework
Post by: vma on March 24, 2016, 09:41:20 AM

Hi,

I'm trying to use Genesys Administrator on a 8.5 Framework. Starting 8.5 the message server is able to connect to the DB just using the DAP. there is no need for a DBServer anymore. It seem though GA is not able to do that so I don't have the logs and alarms on the Monitoring page. In the 8.5 framework deployment guide it states clearly against using a DBServer. Anyone know how to go around in in GA or I'm forced in using GAX?

Thanks,
Mihai

Title: Re: Genesys Administrator and 8.5 framework
Post by: nonny on March 24, 2016, 10:52:14 AM

Did you connect everything to MS and set the option in Message Server?

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Title: Re: Genesys Administrator and 8.5 framework
Post by: vma on March 24, 2016, 12:27:54 PM

Yes, default application is connected to message server and db_storage is set to true.
And in GAX I can see the alerts. The issue is only in GA

Cheers,
Mihai

Title: Re: Genesys Administrator and 8.5 framework
Post by: cavagnaro on March 24, 2016, 01:05:15 PM

Create a DB server for GA