Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: Dave on January 01, 1970, 12:00:00 AM

Title: CME Access Levels
Post by: Dave on January 01, 1970, 12:00:00 AM

How can you give someone access to change agents skills but not give then access to do anything else in CME?

Title: CME Access Levels
Post by: Mark J on January 01, 1970, 12:00:00 AM

Assigned folder permissions in CME.

Title: CME Access Levels
Post by: Alexander on January 01, 1970, 12:00:00 AM

Agent skill is one of properties of the agent. Permissions could be applied to entire object only, so you can set change permissions for the object including all properties of that object