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Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: hsujdik on April 13, 2016, 10:54:58 PM

Title: [RESOLVED] Install Configuration Manager on Windows 10?
Post by: hsujdik on April 13, 2016, 10:54:58 PM

Hi,

Has anyone been able to install Configuration Manager on Windows 10?

My co-workers who had Windows 8 with CME installed, migrated to Windows 10 and it kept running fine.

However, I am trying to install CME on a fresh Windows 10 Pro and can't get rid of "incompatible Windows operating system" during the installation, even when trying to run on Compatibility Mode.

Does anyone know how to work around this?

Version: 8.1.100.07


Thanks in advance.

Title: Re: Install Configuration Manager on Windows 10?
Post by: cavagnaro on April 14, 2016, 02:49:40 AM

Not supported. Use GA or GAX

Enviado de meu E6633 usando Tapatalk

Title: Re: Install Configuration Manager on Windows 10?
Post by: terry on April 14, 2016, 04:00:24 AM

If you like experiments - add proper section OS into ip_description.xml file.

Title: Re: Install Configuration Manager on Windows 10?
Post by: Locust on April 14, 2016, 10:44:44 AM

I instaled CM ver: 8.1.100.06 on Windows 10 pro by using compatibility mode. CM is working properly.

Version 8.1.100.07 is unable to install with all compatibility mode settings (i tried).

Title: Re: Install Configuration Manager on Windows 10?
Post by: hsujdik on April 14, 2016, 05:13:28 PM

Thank you, Locust. 8.1.100.06 worked perfectly!

Title: Re: Install Configuration Manager on Windows 10?
Post by: enrique on November 10, 2016, 10:09:08 PM

[quote author=terry link=topic=9534.msg43012#msg43012 date=1460606424]
If you like experiments - add proper section OS into ip_description.xml file.
[/quote]

This worked fine in my case for Windows 10 and CME.