Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: ymattica on April 18, 2016, 04:58:42 PM

Title: Composer 8.1.4 - How use a Voice application and Shadow Variable ?
Post by: ymattica on April 18, 2016, 04:58:42 PM

Hi,

I did not understand how to use  the 'Get Shadow Variables' in a Input block.

I created an Input block called 'Get_Value'
I have set Get Shadow Variables --> true  ( 'Log block’s Logging Details'  does not show a new variable as written in the manual .. )

I'd like to read user input, as well as in the variable 'Result Output', even in Get_Value$ .value
It's possible ?
What are the Shadows Variable field ? ( for example 'duration','interpretation', ecc. ) . 
Field 'value' is correct ??

Regards