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Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: ymattica on May 11, 2016, 04:45:49 PM

Title: Composer 8.1.4 - How to Play directly a txt file ??
Post by: ymattica on May 11, 2016, 04:45:49 PM

Hi
I need to play a .txt file like http://10.139.69.85:9090/messaggi/PUSH/italian/cc/dinamici/myFile.txt

It is possible ?
I tried using a prompt like this :  type-->Variable - interpret-As Text ...but  TTS play the file URL path....
I tried using  a prompt like this  : type-->Variable  -  interpret-As  Audio --> It doesn't work
Could you help me ?
Regards

Title: Re: Composer 8.1.4 - How to Play directly a txt file ??
Post by: cavagnaro on May 11, 2016, 05:18:11 PM

Maybe using a backend you read the file and convert it to a json value, then assign it to a variable and use it on a prompt block. Don't see how would it work in a direct way.

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Title: Re: Composer 8.1.4 - How to Play directly a txt file ??
Post by: ymattica on May 12, 2016, 07:51:39 AM

Thanks.
Surely what you suggested would works. I asked if I can use a URL directly because some frameworks (eg. Avaya Dialog Designer ) let you do what I asked  ( I'm doing a migration between the two different platforms and I'm using the same server TTS )  :'(