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Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: Calum on January 01, 1970, 12:00:00 AM

Title: Definity Question
Post by: Calum on January 01, 1970, 12:00:00 AM

Anyone running Definity 6 with Genesys 6.x?

Title: Definity Question
Post by: Kalum on January 01, 1970, 12:00:00 AM

What is Definity 6? I know only of definity Rls 8, 9 and 11, but not 6! What is?

Title: Definity Question
Post by: Calum on January 01, 1970, 12:00:00 AM

6 is freaking old.

Title: Definity Question
Post by: Dave on January 01, 1970, 12:00:00 AM

We were at definity 6 but when we drought in Genesys we told that Genesys had a lot of problems with Definity 6 and we upgraded to v10.

Title: Definity Question
Post by: Superglide on January 01, 1970, 12:00:00 AM

We are R9 with latest 6.5 Genesys

Title: Definity Question
Post by: gauthier on January 01, 1970, 12:00:00 AM

You should be able to use v6 if it supports ASAI version 3. Genesys only support ASAI versions 3 and 4. So otherwise you might have a problem