Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: Defender451 on May 20, 2016, 05:51:53 PM

Title: Ail.Driver.Voice TlibEventInfo - Channel Error
Post by: Defender451 on May 20, 2016, 05:51:53 PM

Something is missing and do not know where to start to look.
GAD 7.6.4. custom code.  Agent presses the update button to retrieve mainframe data.  When this button is pressed, the data is successfully retrieved, but the CTI data is wiped out.  idInteraction and inToken are staying the same.

The only error seen in the GAD logs is the following. 
I assume the (152 in 82) are the lines of code where the issue lies, but where/what is that?

20 05 09:00:04:923 [nesyslab.PCT.invoker] DEBUG    Ail.Driver.Voice  Received channelError: com.genesyslab.platform.commons.protocol.ChannelErrorEvent[source=com.genesyslab.platform.voice.protocol.TServerProtocol@370c0da1@{tserv_a - tcp://serverpp004:3000}]; cause: com.genesyslab.platform.commons.protocol.MissingAttributeException: Attribute is not accepted by the message. (152 in 85)
20 05 09:00:04:924 [ VOICE_DRIVER.Main] DEBUG          Ail.Lagaffe  @@ Lagaffe.Deployer.Outer.VoiceDriver -> Lagaffe.Deployer.Inner.TsComponent : TlibEventInfo
        Ani                      12345279360

Title: Re: Ail.Driver.Voice TlibEventInfo - Channel Error
Post by: cavagnaro on May 20, 2016, 06:32:06 PM

From where is that ANI coming from? You can't update the ANI, what you can do is attach another KVP with similar name like myANI of example and then use this in any situation you may need

Enviado de meu E6633 usando Tapatalk

Title: Re: Ail.Driver.Voice TlibEventInfo - Channel Error
Post by: Defender451 on May 20, 2016, 07:22:22 PM

Thank you for the reply.
This is working in GAD 7.6.2 connected to the 7.6 framework.
The error is seen in the GAD 7.6.4 connected to the 8.1 framework.

The ani is an inbound call to the agent.

I am not a code slinger, am only suppose to be responsible for the back-end...
Am I correct you believe this is related to the custom code? 

I can see the commit:
20 05 09:00:04:779 [        http-8080-7] DEBUG il.Interaction.Voice  [b]Commit User data[/b] {SITE_ARRIVED=, XFER_FLAG=N, UTILITY=ABC, ANI=+12345279360, DNIS=1565005, CONNID=01a0028365356bac, RouterData70=("t"="1463759850 497"), REQUESTED_CALL_TYPE=ResMiscEng, REQUESTED_SKILL=SResMiscEng, AGENTSAVAILABLE=Y,

String data together:
0 05 09:00:04:819 [ TelephonyExecutor-8] DEBUG .InteractionsService  [b]updatePhoneCall[/b]: Lang=null|ParentId=null|ThreadId=(String)"0000DaBKUH5Y001V"

Commit:
20 05 09:00:04:820 [        http-8080-7] DEBUG il.Interaction.Voice [b] Commit User data[/b] {SCREEN_POP_MAIL_CITY=SOUTH GATE, SCREEN_POP_BA_STAT_CD=AC, SCREEN_POP_CHECK_DIGIT=1, SCREEN_POP_OFFER_AMORT_SW=N, SCREEN_POP_MAIL_ADDRESS

--then error --

rinse and repeat over and over again.

Thank you again for your thoughts!

Title: Re: Ail.Driver.Voice TlibEventInfo - Channel Error
Post by: Defender451 on May 20, 2016, 07:25:23 PM

Looking at your response again...
The ANI, call type..CTI data  should not be updated.
The Account information is the part that should be updated.
The ANI/CTI data is going away after the account information is updated.
This is where the issue lies.
Thanks again.

Title: Re: Ail.Driver.Voice TlibEventInfo - Channel Error
Post by: cavagnaro on May 20, 2016, 08:14:35 PM

Sob you are using custom code on an new TServer version. Validate the length of the ConnID or variable type as on 8 it was increased.


Enviado de meu E6633 usando Tapatalk

Title: Re: Ail.Driver.Voice TlibEventInfo - Channel Error
Post by: Defender451 on May 20, 2016, 08:52:14 PM

Got really excited there, but it is not the case.  They are all 16:

'CONNID'        '01a0028365356ba4' - 8.1
'CONNID'        '00790276edc7ec51' - 7.6
                                'CONNID'        '0073028017e1c441' - 7.6 DEV
------7.6---------
        AttributeUserData      [2921] 00 6E 00 00..
                'SITE_ARRIVED'  'ABC'
                'XFER_FLAG'    'N'
                'UTILITY'      'ABC'
                'ANI'  '11236481892'
                'DNIS'  '1265007'
                'CONNID'        '00790276edc7ec51'
                'RouterData70'  '("t"="1463776479 936")'
                'REQUESTED_CALL_TYPE'  'ResMiscEng'
                'REQUESTED_SKILL'      'ResMiscEng'
                'ACTUAL_CALL_TYPE'      'ResMiscEng'


-------8.1-------
        ISCCAttributeUserData
                'SITE_ARRIVED'  'ABC'
                'XFER_FLAG'    'N'
                'UTILITY'      'ABC'
                'ANI'  '+11233058445'
                'DNIS'  '1765007'
                'CONNID'        '01a0028365356ba4'
                'RouterData70'  '("t"="1463699329 157")'
                'REQUESTED_CALL_TYPE'  'ResMiscEng'
                'REQUESTED_SKILL'      'ResMiscEng'
                'ACTUAL_CALL_TYPE'      'ResMiscEng'

------7.6 dev ---------------
                'CONNID'        '0073028017e1c441'
                'REQUESTED_CALL_TYPE'  'EngIVROutage'
                'REQUESTED_SKILL'      'EngEmergency'
                'HOLIDAY'      'N'
                'ACTUAL_CALL_TYPE'      'EngIVROutage'

Title: Re: Ail.Driver.Voice TlibEventInfo - Channel Error
Post by: cavagnaro on May 20, 2016, 09:43:13 PM

Hummmm
ISCC... So, have you configured ISCC on your dev environment too?
Can you post ISCC logs?


Enviado de meu E6633 usando Tapatalk

Title: Re: Ail.Driver.Voice TlibEventInfo - Channel Error
Post by: Defender451 on May 20, 2016, 10:41:56 PM

ISCC protocol would only come into play when a transfer takes place right?
Not sure how to attach a doc, What exactly are you looking for.  The events right after the update is 35,000 lines of log.  Thanks again for your thoughts.

Title: Re: Ail.Driver.Voice TlibEventInfo - Channel Error
Post by: cavagnaro on May 20, 2016, 10:49:39 PM

Well on your tests on PRD I see a ISCC call, right? Just want to compare exact call flows.
You need to upload to an external server and then share the link here.
Post TServer full logs for both calls and explain call scenario with DNs involved

Enviado de meu E6633 usando Tapatalk

Title: Re: Ail.Driver.Voice TlibEventInfo - Channel Error
Post by: cavagnaro on May 20, 2016, 10:51:39 PM

You see you posted ISCCAttachedData in one and AttachedData in the other right?
Genesys ANI is AttributeANI not Ani so I guess that Ani is coming from somewhere else.
So post both TServer logs for both ISCC parties

Enviado de meu E6633 usando Tapatalk

Title: Re: Ail.Driver.Voice TlibEventInfo - Channel Error
Post by: Defender451 on May 20, 2016, 10:59:54 PM

2016-05-20T08:59:43.161  Trace  svrpp004  tserv_a  GCTI-00-04541  RequestDistributeUserEvent received from [21] (00000006 icon__voice 10.194.21.164:40142)
message RequestDistributeUserEvent
AttributeCommunicationDN '0052E978-D4FD-1727-B4E3-A415C10AAA77'
AttributeThisDN '0052E978-D4FD-1727-B4E3-A415C10AAA77'
AttributeOtherDN 'tsync'
2016-05-20T08:59:43.161  Interaction  svrpp004  tserv_a  GCTI-00-04543  Interaction message "RequestDistributeUserEvent" received from 21 ("icon__voice")
TDN:0052E978-D4FD-1727-B4E3-A415C10AAA77
ODN:tsync
IID:0
OPER:48

@08:59:43.1612 [0] 8.1.001.55 send_to_client: message EventACK
AttributeEventSequenceNumber 000000000000aa68
AttributeCustomerID 'Resources'
AttributeTimeinuSecs 161201
AttributeTimeinSecs 1463759983 (08:59:43)
AttributeThisDN '0052E978-D4FD-1727-B4E3-A415C10AAA77'
AttributeUserEvent RequestDistributeUserEvent
2016-05-20T08:59:43.161  Trace  svrpp004  tserv_a  GCTI-00-04542  EventACK sent to [21] (00000006 icon__voice 10.194.21.164:40142)
@08:59:43.1612 [0] 8.1.001.55 distribute_user_event: message EventUserEvent
AttributeEventSequenceNumber 000000000000aa69
AttributeCustomerID 'Resources'
AttributeTimeinuSecs 161248
AttributeTimeinSecs 1463759983 (08:59:43)
AttributeUserEvent EventUserEvent
AttributeOtherDN 'tsync'
AttributeThisDN '0052E978-D4FD-1727-B4E3-A415C10AAA77'
-AP[685]-<-28 @08:59:43.3700
-Ap[685]->-28 @08:59:43.3700
-AP[2715]-<-20 @08:59:44.2506
-Ap[2715]->-20 @08:59:44.2506
@08:59:44.8936 [<<] 08 00 00 11 08 02 00 7F 64 96 1C 09 91 A1 06 02 01 01 02 01 B3
TP_AsaiData
REGISTER  CRV:7f
Facility: INVOKE
InvokeId: 1
Operation: Heartbeat
@08:59:44.8937 [asai] (processAsaiHeartbeat)
TP_AsaiData
RELEASE_COLETE  CRV:807f
Facility: RETURN_RESULT
InvokeId: 1
@08:59:44.8937 [>>] 08 00 00 0E 08 02 80 7F 5A 96 1C 06 91 A2 03 02 01 01
-AP[5477]->-15 @08:59:51.1890
-Ap[5477]-<-15 @08:59:51.1895
-AP[5468]->-12 @09:00:04.6156
-Ap[5468]-<-12 @09:00:04.6161
2016-05-20T09:00:04.784  Trace  svrpp004  tserv_a  GCTI-00-04541  RequestUpdateUserData received from [28] (0000002c qa_gad 10.138.21.179:43819)
message RequestUpdateUserData
AttributeReferenceID 99
AttributeThisDN '1264995'
AttributeUserData [3268] 00 75 00 00..
'SITE_ARRIVED' ''
'XFER_FLAG' 'N'
'UTILITY' 'ABC'
'ANI' '+12345279360'
'DNIS' '1765007'
'CONNID' '01a0028365356bac'
'RouterData70' '("t"="1463759850 497")'
'REQUESTED_CALL_TYPE' 'ABC_ResMiscEng'
'REQUESTED_SKILL' 'ABC ResMiscEng'
'AGENTSAVAILABLE' 'Y'
'GVP_AGENT_XFER_RP' '1760001'
'RRequestedSkills'(list)
'CustomerSegment' 'default'
'ServiceType' 'default'
'ServiceObjective' ''
'BIZREZ' 'Residential'
'CALLER_GOAL' 'emergency'
'CARE_PHRASE_OFFERED' 'N'
'CIS_FOLDER' 'F1'
'CREDIT_PHRASE_OFFERED' 'N'
'HOLIDAY' 'N'
'IDENTIFIED' 'Y'
'IVR_ACCOUNT_NUM_R' '0314011786'
'IVR_DISPOSITION_1' ''
'IVR_DISPOSITION_2' ''
'IVR_DISPOSITION_3' ''
'IVR_DISPOSITION_DESC_1' ''
'IVR_DISPOSITION_DESC_2' ''
'IVR_DISPOSITION_DESC_3' ''
'IVR_LAST_STATE' ''
'IVR_PATH_PEG_NUMBERS' '118,110,111'
'IVR_REASON' ''
'IVR_RESULT' 'T'
'IVR_SS_COLETION_CODE' 'N'
'OUTBOUND_DISPOSITION' ''
'RESP_ACCOUNT_ID' '0314011786'
'SAFE_ACCESS_PHRASE_OFFERED' 'N'
'SCREEN_POP_48HR_COUNT' '00'
'SCREEN_POP_ASC_BILL_CYC_ID' '16'
'SCREEN_POP_BASE' 'CN'
'SCREEN_POP_BA_CLS_DESC_CD' ''
'SCREEN_POP_BA_FRGN_LNG_CD' 'EN'
'SCREEN_POP_BA_OPEN_DT' '2003-03-31'
'SCREEN_POP_BA_PAID_DT' ''
'SCREEN_POP_BA_SPCL_LDGR_SW' 'N'
'SCREEN_POP_BA_STAT_CD' 'AC'
'SCREEN_POP_BA_TERM_DT' ''
'SCREEN_POP_BA_TY_CD' 'C'
'SCREEN_POP_CARE_SW' 'N'
'SCREEN_POP_CASH_ONLY_SW' 'N'
'SCREEN_POP_CF_ID' '314011700'
'SCREEN_POP_CF_TY_CD' '16'
'SCREEN_POP_CHECK_DIGIT' '6'
'SCREEN_POP_CORE_AGGR_BILL_CD' 'N'
'SCREEN_POP_CURR_BAL_DUE' '58.38'
'SCREEN_POP_CUSTOMER_NAME' 'TRINA  DEBOSE'
'SCREEN_POP_CUST_ADDRESS' '945 E DIAMONDALE DR CARS 90746'
'SCREEN_POP_CUST_ID' '465371526'
'SCREEN_POP_CUST_SEGMENT' ''
'SCREEN_POP_CUST_TY_CD' 'IC'
'SCREEN_POP_ELIGIBLE_SW' 'Y'
'SCREEN_POP_EMAIL_ADDR' ''
'SCREEN_POP_HOME_PHONE' '9095279360'
'SCREEN_POP_HOME_PHONE_EXT' ''
'SCREEN_POP_IC_ESTB_DT' '2003-04-28'
'SCREEN_POP_LPP_SW' 'N'
'SCREEN_POP_MAIL_ADDRESS' '945 E DIAMONDALE DR'
'SCREEN_POP_MAIL_CITY' 'CARSON'
'SCREEN_POP_MAIL_STATE' 'CA'
'SCREEN_POP_MAIL_ZIP' '90746'
'SCREEN_POP_MAIL_ZIP4' '3019'
'SCREEN_POP_MED_BASELINE_SW' 'N'
'SCREEN_POP_NBR_OF_DIALS' ''
'SCREEN_POP_NO_VC_ORDR_QTY' '0'
'SCREEN_POP_OFFER_AMORT_SW' 'N'
'SCREEN_POP_OFFER_RECERT_SW' 'N'
'SCREEN_POP_OFF_GREATER6' 'N'
'SCREEN_POP_ON_DEMAND_PAY' 'Y'
'SCREEN_POP_ON_SILE_PAY' 'N'
'SCREEN_POP_OVERDUE_COUNT' '00'
'SCREEN_POP_OVER_ONE_YR' 'Y'
'SCREEN_POP_READ_OK_SW' 'Y'
'SCREEN_POP_SBA_CD' 'N'
'SCREEN_POP_SPOUSE_NM' 'RONNIE A DEBOSE'
'SCREEN_POP_THIRD_PARTY_SW' 'N'
'SCREEN_POP_VC_ORDR_QTY' ''
'SCREEN_POP_YTD_VARIANCE' '0.00'
'SCREEN_POP_ZIP_CODE' '90746'
'SOFT_CLOSE_PROVIDED' 'N'
'GVP-Session-ID' 'AD565000-FF69-A878-2D33-EDBAB146E99E;gvp.rm.datanodes=1|2;gvp.rm.tenant-id=101_ABC_Main'
'ACTUAL_CALL_TYPE' 'ABC_ResEmergEng'
'ACTUAL_SKILL' 'ABC_Res_Emrgncy_Eng'
'VIRTUAL_QUEUE' 'ABC_ResEmergEng_VQ'
'LANGUAGE' 'English'
'RVQID' ''
'RVQDBID' ''
'LBR_ORIG' '106:365'
'LBR_TS' '759886483'
'LBR_SNUM' '65'
'RTargetTypeSelected' '4'
'RTargetRuleSelected' ''
'RTargetObjectSelected' '1760804_8800'
'RTargetObjSelDBID' '12912'
'RTargetAgentSelected' ''
'RTargetAgSelDBID' ''
'RTargetPlaceSelected' ''
'RTargetPlSelDBID' ''
'RTenant' 'Resources'
'RTenantDBID' '101'
'RStrategyName' 'ABC_PostGVP_AvayaAcd'
'RStrategyDBID' '410'
'CBR-actual_volume' ''
'CBR-Interaction_cost' ''
'CBR-contract_DBIDs' ''
'CBR-IT-path_DBIDs' ''
'RRequestedSkillCombination' ''
'UU_DATA' bin: 37 33 36 35.. (len=32)
AttributeConnID 01a0028365356bac
2016-05-20T09:00:04.784  Interaction  svrpp004  tserv_a  GCTI-00-04543  Interaction message "RequestUpdateUserData" received from 28 ("qa_gad")
TDN:1264995
IID:01A0028365356BAC
OPER:31

@09:00:04.7854 Call [01a0028365356bac]: urid 000d0079
@09:00:04.7855 [BSYNC] Trace: Send to backup (tserv_b) [14]:
message RequestSetCallInfo
AttributeLastTransferOrigDN '1760001'
AttributeLastTransferConnID 01a0028365356bac
AttributeLastTransferHomeLocation 'sip_a@'
AttributeFirstTransferOrigDN '1760001'
AttributeFirstTransferConnID 01a0028365356bac
AttributeFirstTransferHomeLocation 'sip_a@'
AttributeUpdateRevision 852089
AttributeUserData [3268] 00 75 00 00..
'SITE_ARRIVED' ''
'XFER_FLAG' 'N'
'UTILITY' 'ABC'
'ANI' '+12345279360'
'DNIS' '1765007'
'CONNID' '01a0028365356bac'
'RouterData70' '("t"="1463759850 497")'
'REQUESTED_CALL_TYPE' 'ABC_ResMiscEng'
'REQUESTED_SKILL' 'ABC ResMiscEng'
'AGENTSAVAILABLE' 'Y'
'GVP_AGENT_XFER_RP' '1760001'
'RRequestedSkills'(list)
'CustomerSegment' 'default'
'ServiceType' 'default'
'ServiceObjective' ''
'BIZREZ' 'Residential'
'CALLER_GOAL' 'emergency'
'CARE_PHRASE_OFFERED' 'N'
'CIS_FOLDER' 'F1'
'CREDIT_PHRASE_OFFERED' 'N'
'HOLIDAY' 'N'
'IDENTIFIED' 'Y'
'IVR_ACCOUNT_NUM_R' '0314011786'
'IVR_DISPOSITION_1' ''
'IVR_DISPOSITION_2' ''
'IVR_DISPOSITION_3' ''
'IVR_DISPOSITION_DESC_1' ''
'IVR_DISPOSITION_DESC_2' ''
'IVR_DISPOSITION_DESC_3' ''
'IVR_LAST_STATE' ''
'IVR_PATH_PEG_NUMBERS' '118,110,111'
'IVR_REASON' ''
'IVR_RESULT' 'T'
'IVR_SS_COLETION_CODE' 'N'
'OUTBOUND_DISPOSITION' ''
'RESP_ACCOUNT_ID' '0314011786'
'SAFE_ACCESS_PHRASE_OFFERED' 'N'
'SCREEN_POP_48HR_COUNT' '00'
'SCREEN_POP_ASC_BILL_CYC_ID' '16'
'SCREEN_POP_BASE' 'CN'
'SCREEN_POP_BA_CLS_DESC_CD' ''
'SCREEN_POP_BA_FRGN_LNG_CD' 'EN'
'SCREEN_POP_BA_OPEN_DT' '2003-03-31'
'SCREEN_POP_BA_PAID_DT' ''
'SCREEN_POP_BA_SPCL_LDGR_SW' 'N'
'SCREEN_POP_BA_STAT_CD' 'AC'
'SCREEN_POP_BA_TERM_DT' ''
'SCREEN_POP_BA_TY_CD' 'C'
'SCREEN_POP_CARE_SW' 'N'
'SCREEN_POP_CASH_ONLY_SW' 'N'
'SCREEN_POP_CF_ID' '314011700'
'SCREEN_POP_CF_TY_CD' '16'
'SCREEN_POP_CHECK_DIGIT' '6'
'SCREEN_POP_CORE_AGGR_BILL_CD' 'N'
'SCREEN_POP_CURR_BAL_DUE' '58.38'
'SCREEN_POP_CUSTOMER_NAME' 'TRINA  DEBOSE'
'SCREEN_POP_CUST_ADDRESS' '945 E DIAMONDALE DR CARS 90746'
'SCREEN_POP_CUST_ID' '465371526'
'SCREEN_POP_CUST_SEGMENT' ''
'SCREEN_POP_CUST_TY_CD' 'IC'
'SCREEN_POP_ELIGIBLE_SW' 'Y'
'SCREEN_POP_EMAIL_ADDR' ''
'SCREEN_POP_HOME_PHONE' '9095279360'
'SCREEN_POP_HOME_PHONE_EXT' ''
'SCREEN_POP_IC_ESTB_DT' '2003-04-28'
'SCREEN_POP_LPP_SW' 'N'
'SCREEN_POP_MAIL_ADDRESS' '945 E DIAMONDALE DR'
'SCREEN_POP_MAIL_CITY' 'CARSON'
'SCREEN_POP_MAIL_STATE' 'CA'
'SCREEN_POP_MAIL_ZIP' '90746'
'SCREEN_POP_MAIL_ZIP4' '3019'
'SCREEN_POP_MED_BASELINE_SW' 'N'
'SCREEN_POP_NBR_OF_DIALS' ''
'SCREEN_POP_NO_VC_ORDR_QTY' '0'
'SCREEN_POP_OFFER_AMORT_SW' 'N'
'SCREEN_POP_OFFER_RECERT_SW' 'N'
'SCREEN_POP_OFF_GREATER6' 'N'
'SCREEN_POP_ON_DEMAND_PAY' 'Y'
'SCREEN_POP_ON_SILE_PAY' 'N'
'SCREEN_POP_OVERDUE_COUNT' '00'
'SCREEN_POP_OVER_ONE_YR' 'Y'
'SCREEN_POP_READ_OK_SW' 'Y'
'SCREEN_POP_SBA_CD' 'N'
'SCREEN_POP_SPOUSE_NM' 'RONNIE A DEBOSE'
'SCREEN_POP_THIRD_PARTY_SW' 'N'
'SCREEN_POP_VC_ORDR_QTY' ''
'SCREEN_POP_YTD_VARIANCE' '0.00'
'SCREEN_POP_ZIP_CODE' '90746'
'SOFT_CLOSE_PROVIDED' 'N'
'GVP-Session-ID' 'AD565000-FF69-A878-2D33-EDBAB146E99E;gvp.rm.datanodes=1|2;gvp.rm.tenant-id=101_ABC_Main'
'ACTUAL_CALL_TYPE' 'ABC_ResEmergEng'
'ACTUAL_SKILL' 'ABC_Res_Emrgncy_Eng'
'VIRTUAL_QUEUE' 'ABC_ResEmergEng_VQ'
'LANGUAGE' 'English'
'RVQID' ''
'RVQDBID' ''
'LBR_ORIG' '106:365'
'LBR_TS' '759886483'
'LBR_SNUM' '65'
'RTargetTypeSelected' '4'
'RTargetRuleSelected' ''
'RTargetObjectSelected' '1760804_8800'
'RTargetObjSelDBID' '12912'
'RTargetAgentSelected' ''
'RTargetAgSelDBID' ''
'RTargetPlaceSelected' ''
'RTargetPlSelDBID' ''
'RTenant' 'Resources'
'RTenantDBID' '101'
'RStrategyName' 'ABC_PostGVP_AvayaAcd'
'RStrategyDBID' '410'
'CBR-actual_volume' ''
'CBR-Interaction_cost' ''
'CBR-contract_DBIDs' ''
'CBR-IT-path_DBIDs' ''
'RRequestedSkillCombination' ''
'UU_DATA' bin: 37 33 36 35.. (len=32)
AttributePropagatedCallType 2
AttributeConnID 01a0028365356bac
@09:00:04.7856 [BSYNC] Trace: Sent
@09:00:04.7856 [0] 8.1.001.55 distribute_response: message EventAttachedDataChanged
AttributeEventSequenceNumber 000000000000aa6a
AttributeTimeinuSecs 785640
AttributeTimeinSecs 1463760004 (09:00:04)
AttributeReferenceID 99
AttributeThirdPartyDN '1264995'
AttributeThisDNRole 2
AttributeThisDN '1264995'
AttributeNetworkPartyRole 2
AttributeNetworkDestDN '8800::1760001'
AttributeCustomerID 'Resources'
AttributeLastTransferOrigDN '1760001'
AttributeLastTransferConnID 01a0028365356bac
AttributeLastTransferHomeLocation 'sip_a@'
AttributeFirstTransferOrigDN '1760001'
AttributeFirstTransferConnID 01a0028365356bac
AttributeFirstTransferHomeLocation 'sip_a@'
AttributeANI '12345279360'
AttributeDNIS '1290001'
AttributeUserData [3268] 00 75 00 00..
'SITE_ARRIVED' ''
'XFER_FLAG' 'N'
'UTILITY' 'ABC'
'ANI' '+12345279360'
'DNIS' '1765007'
'CONNID' '01a0028365356bac'
'RouterData70' '("t"="1463759850 497")'
'REQUESTED_CALL_TYPE' 'ABC_ResMiscEng'
'REQUESTED_SKILL' 'ABC ResMiscEng'
'AGENTSAVAILABLE' 'Y'
'GVP_AGENT_XFER_RP' '1760001'
'RRequestedSkills'(list)
'CustomerSegment' 'default'
'ServiceType' 'default'
'ServiceObjective' ''
'BIZREZ' 'Residential'
'CALLER_GOAL' 'emergency'
'CARE_PHRASE_OFFERED' 'N'
'CIS_FOLDER' 'F1'
'CREDIT_PHRASE_OFFERED' 'N'
'HOLIDAY' 'N'
'IDENTIFIED' 'Y'
'IVR_ACCOUNT_NUM_R' '0314011786'
'IVR_DISPOSITION_1' ''
'IVR_DISPOSITION_2' ''
'IVR_DISPOSITION_3' ''
'IVR_DISPOSITION_DESC_1' ''
'IVR_DISPOSITION_DESC_2' ''
'IVR_DISPOSITION_DESC_3' ''
'IVR_LAST_STATE' ''
'IVR_PATH_PEG_NUMBERS' '118,110,111'
'IVR_REASON' ''
'IVR_RESULT' 'T'
'IVR_SS_COLETION_CODE' 'N'
'OUTBOUND_DISPOSITION' ''
'RESP_ACCOUNT_ID' '0314011786'
'SAFE_ACCESS_PHRASE_OFFERED' 'N'
'SCREEN_POP_48HR_COUNT' '00'
'SCREEN_POP_ASC_BILL_CYC_ID' '16'
'SCREEN_POP_BASE' 'CN'
'SCREEN_POP_BA_CLS_DESC_CD' ''
'SCREEN_POP_BA_FRGN_LNG_CD' 'EN'
'SCREEN_POP_BA_OPEN_DT' '2003-03-31'
'SCREEN_POP_BA_PAID_DT' ''
'SCREEN_POP_BA_SPCL_LDGR_SW' 'N'
'SCREEN_POP_BA_STAT_CD' 'AC'
'SCREEN_POP_BA_TERM_DT' ''
'SCREEN_POP_BA_TY_CD' 'C'
'SCREEN_POP_CARE_SW' 'N'
'SCREEN_POP_CASH_ONLY_SW' 'N'
'SCREEN_POP_CF_ID' '314011700'
'SCREEN_POP_CF_TY_CD' '16'
'SCREEN_POP_CHECK_DIGIT' '6'
'SCREEN_POP_CORE_AGGR_BILL_CD' 'N'
'SCREEN_POP_CURR_BAL_DUE' '58.38'
'SCREEN_POP_CUSTOMER_NAME' 'TRINA  DEBOSE'
'SCREEN_POP_CUST_ADDRESS' '945 E DIAMONDALE DR CARS 90746'
'SCREEN_POP_CUST_ID' '465371526'
'SCREEN_POP_CUST_SEGMENT' ''
'SCREEN_POP_CUST_TY_CD' 'IC'
'SCREEN_POP_ELIGIBLE_SW' 'Y'
'SCREEN_POP_EMAIL_ADDR' ''
'SCREEN_POP_HOME_PHONE' '9095279360'
'SCREEN_POP_HOME_PHONE_EXT' ''
'SCREEN_POP_IC_ESTB_DT' '2003-04-28'
'SCREEN_POP_LPP_SW' 'N'
'SCREEN_POP_MAIL_ADDRESS' '945 E DIAMONDALE DR'
'SCREEN_POP_MAIL_CITY' 'CARSON'
'SCREEN_POP_MAIL_STATE' 'CA'
'SCREEN_POP_MAIL_ZIP' '90746'
'SCREEN_POP_MAIL_ZIP4' '3019'
'SCREEN_POP_MED_BASELINE_SW' 'N'
'SCREEN_POP_NBR_OF_DIALS' ''
'SCREEN_POP_NO_VC_ORDR_QTY' '0'
'SCREEN_POP_OFFER_AMORT_SW' 'N'
'SCREEN_POP_OFFER_RECERT_SW' 'N'
'SCREEN_POP_OFF_GREATER6' 'N'
'SCREEN_POP_ON_DEMAND_PAY' 'Y'
'SCREEN_POP_ON_SILE_PAY' 'N'
'SCREEN_POP_OVERDUE_COUNT' '00'
'SCREEN_POP_OVER_ONE_YR' 'Y'
'SCREEN_POP_READ_OK_SW' 'Y'
'SCREEN_POP_SBA_CD' 'N'
'SCREEN_POP_SPOUSE_NM' 'RONNIE A DEBOSE'
'SCREEN_POP_THIRD_PARTY_SW' 'N'
'SCREEN_POP_VC_ORDR_QTY' ''
'SCREEN_POP_YTD_VARIANCE' '0.00'
'SCREEN_POP_ZIP_CODE' '90746'
'SOFT_CLOSE_PROVIDED' 'N'
'GVP-Session-ID' 'AD565000-FF69-A878-2D33-EDBAB146E99E;gvp.rm.datanodes=1|2;gvp.rm.tenant-id=101_ABC_Main'
'ACTUAL_CALL_TYPE' 'ABC_ResEmergEng'
'ACTUAL_SKILL' 'ABC_Res_Emrgncy_Eng'
'VIRTUAL_QUEUE' 'ABC_ResEmergEng_VQ'
'LANGUAGE' 'English'
'RVQID' ''
'RVQDBID' ''
'LBR_ORIG' '106:365'
'LBR_TS' '759886483'
'LBR_SNUM' '65'
'RTargetTypeSelected' '4'
'RTargetRuleSelected' ''
'RTargetObjectSelected' '1760804_8800'
'RTargetObjSelDBID' '12912'
'RTargetAgentSelected' ''
'RTargetAgSelDBID' ''
'RTargetPlaceSelected' ''
'RTargetPlSelDBID' ''
'RTenant' 'Resources'
'RTenantDBID' '101'
'RStrategyName' 'ABC_PostGVP_AvayaAcd'
'RStrategyDBID' '410'
'CBR-actual_volume' ''
'CBR-Interaction_cost' ''
'CBR-contract_DBIDs' ''
'CBR-IT-path_DBIDs' ''
'RRequestedSkillCombination' ''
'UU_DATA' bin: 37 33 36 35.. (len=32)
AttributeCallUUID '0273KK5IJKBJP0F7K4AS22LAES0000OI'
AttributeConnID 01a0028365356bac
AttributeCallID 7045
AttributePropagatedCallType 2
AttributeCallType 2
2016-05-20T09:00:04.785  Interaction  svrpp004  tserv_a  GCTI-00-04544  Interaction message "EventAttachedDataChanged" generated
TDN:1264995
OIID:01A0028365356BAC
FIID:01A0028365356BAC
ANI:12345279360
DNIS:1290001
IID:01A0028365356BAC
OPER:85

2016-05-20T09:00:04.785  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [28] (0000002c qa_gad 10.138.21.179:43819)
2016-05-20T09:00:04.785  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [27] (0000000c wde_ss__a 10.194.21.159:51068)
2016-05-20T09:00:04.785  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [26] (0000000b wde_ss__b 10.138.21.225:40195)
2016-05-20T09:00:04.785  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [23] (00000008 routing_ss_a 10.194.21.161:45984)
2016-05-20T09:00:04.785  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [24] (00000009 n_ss_ccp_b 10.138.21.225:42167)
2016-05-20T09:00:04.785  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [25] (0000000a routing_ss_b 10.138.31.225:43858)
2016-05-20T09:00:04.785  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [22] (00000007 n_ss_ccp_a 10.194.21.159:37341)
@09:00:04.7859 [ISCC] Updated call:
i c:01a0028365356bac,5133ca0 @ m:0000000000000000,0 p:3 i:00001b85 nw:0000000000000000 t:2
  p:0000000000000000,4e73ca0 @ c:01a0028365356bac,5133ca0 r:2 ----- n:1264995:
  p:0000000000000000,4dc3180 @ c:01a0028365356bac,5133ca0 r:1 ----- n:12345279360:
  p:0000000000000000,5147fc0 @ c:01a0028365356bac,5133ca0 r:10 ----- n:1800312:
@09:00:04.7859 [ISCC] UserData propagation has been started
@09:00:04.7860 [ISCC] UserData propagation has been finished
@09:00:04.7861 [BSYNC] Trace: Send to backup (tserv_b) [14]:
message RequestSetCallInfo
AttributeLastTransferOrigDN '1760001'
AttributeLastTransferConnID 01a0028365356bac
AttributeLastTransferHomeLocation 'sip_a@'
AttributeFirstTransferOrigDN '1760001'
AttributeFirstTransferConnID 01a0028365356bac
AttributeFirstTransferHomeLocation 'sip_a@'
AttributeUpdateRevision 852089
AttributeUserData [3268] 00 75 00 00..
'SITE_ARRIVED' ''
'XFER_FLAG' 'N'
'UTILITY' 'ABC'
'ANI' '+12345279360'
'DNIS' '1765007'
'CONNID' '01a0028365356bac'
'RouterData70' '("t"="1463759850 497")'
'REQUESTED_CALL_TYPE' 'ABC_ResMiscEng'
'REQUESTED_SKILL' 'ABC ResMiscEng'
'AGENTSAVAILABLE' 'Y'
'GVP_AGENT_XFER_RP' '1760001'
'RRequestedSkills'(list)
'CustomerSegment' 'default'
'ServiceType' 'default'
'ServiceObjective' ''
'BIZREZ' 'Residential'
'CALLER_GOAL' 'emergency'
'CARE_PHRASE_OFFERED' 'N'
'CIS_FOLDER' 'F1'
'CREDIT_PHRASE_OFFERED' 'N'
'HOLIDAY' 'N'
'IDENTIFIED' 'Y'
'IVR_ACCOUNT_NUM_R' '0314011786'
'IVR_DISPOSITION_1' ''
'IVR_DISPOSITION_2' ''
'IVR_DISPOSITION_3' ''
'IVR_DISPOSITION_DESC_1' ''
'IVR_DISPOSITION_DESC_2' ''
'IVR_DISPOSITION_DESC_3' ''
'IVR_LAST_STATE' ''
'IVR_PATH_PEG_NUMBERS' '118,110,111'
'IVR_REASON' ''
'IVR_RESULT' 'T'
'IVR_SS_COLETION_CODE' 'N'
'OUTBOUND_DISPOSITION' ''
'RESP_ACCOUNT_ID' '0314011786'
'SAFE_ACCESS_PHRASE_OFFERED' 'N'
'SCREEN_POP_48HR_COUNT' '00'
'SCREEN_POP_ASC_BILL_CYC_ID' '16'
'SCREEN_POP_BASE' 'CN'
'SCREEN_POP_BA_CLS_DESC_CD' ''
'SCREEN_POP_BA_FRGN_LNG_CD' 'EN'
'SCREEN_POP_BA_OPEN_DT' '2003-03-31'
'SCREEN_POP_BA_PAID_DT' ''
'SCREEN_POP_BA_SPCL_LDGR_SW' 'N'
'SCREEN_POP_BA_STAT_CD' 'AC'
'SCREEN_POP_BA_TERM_DT' ''
'SCREEN_POP_BA_TY_CD' 'C'
'SCREEN_POP_CARE_SW' 'N'
'SCREEN_POP_CASH_ONLY_SW' 'N'
'SCREEN_POP_CF_ID' '314011700'
'SCREEN_POP_CF_TY_CD' '16'
'SCREEN_POP_CHECK_DIGIT' '6'
'SCREEN_POP_CORE_AGGR_BILL_CD' 'N'
'SCREEN_POP_CURR_BAL_DUE' '58.38'
'SCREEN_POP_CUSTOMER_NAME' 'TRINA  DEBOSE'
'SCREEN_POP_CUST_ADDRESS' '945 E DIAMONDALE DR CARS 90746'
'SCREEN_POP_CUST_ID' '465371526'
'SCREEN_POP_CUST_SEGMENT' ''
'SCREEN_POP_CUST_TY_CD' 'IC'
'SCREEN_POP_ELIGIBLE_SW' 'Y'
'SCREEN_POP_EMAIL_ADDR' ''
'SCREEN_POP_HOME_PHONE' '9095279360'
'SCREEN_POP_HOME_PHONE_EXT' ''
'SCREEN_POP_IC_ESTB_DT' '2003-04-28'
'SCREEN_POP_LPP_SW' 'N'
'SCREEN_POP_MAIL_ADDRESS' '945 E DIAMONDALE DR'
'SCREEN_POP_MAIL_CITY' 'CARSON'
'SCREEN_POP_MAIL_STATE' 'CA'
'SCREEN_POP_MAIL_ZIP' '90746'
'SCREEN_POP_MAIL_ZIP4' '3019'
'SCREEN_POP_MED_BASELINE_SW' 'N'
'SCREEN_POP_NBR_OF_DIALS' ''
'SCREEN_POP_NO_VC_ORDR_QTY' '0'
'SCREEN_POP_OFFER_AMORT_SW' 'N'
'SCREEN_POP_OFFER_RECERT_SW' 'N'
'SCREEN_POP_OFF_GREATER6' 'N'
'SCREEN_POP_ON_DEMAND_PAY' 'Y'
'SCREEN_POP_ON_SILE_PAY' 'N'
'SCREEN_POP_OVERDUE_COUNT' '00'
'SCREEN_POP_OVER_ONE_YR' 'Y'
'SCREEN_POP_READ_OK_SW' 'Y'
'SCREEN_POP_SBA_CD' 'N'
'SCREEN_POP_SPOUSE_NM' 'RONNIE A DEBOSE'
'SCREEN_POP_THIRD_PARTY_SW' 'N'
'SCREEN_POP_VC_ORDR_QTY' ''
'SCREEN_POP_YTD_VARIANCE' '0.00'
'SCREEN_POP_ZIP_CODE' '90746'
'SOFT_CLOSE_PROVIDED' 'N'
'GVP-Session-ID' 'AD565000-FF69-A878-2D33-EDBAB146E99E;gvp.rm.datanodes=1|2;gvp.rm.tenant-id=101_ABC_Main'
'ACTUAL_CALL_TYPE' 'ABC_ResEmergEng'
'ACTUAL_SKILL' 'ABC_Res_Emrgncy_Eng'
'VIRTUAL_QUEUE' 'ABC_ResEmergEng_VQ'
'LANGUAGE' 'English'
'RVQID' ''
'RVQDBID' ''
'LBR_ORIG' '106:365'
'LBR_TS' '759886483'
'LBR_SNUM' '65'
'RTargetTypeSelected' '4'
'RTargetRuleSelected' ''
'RTargetObjectSelected' '1760804_8800'
'RTargetObjSelDBID' '12912'
'RTargetAgentSelected' ''
'RTargetAgSelDBID' ''
'RTargetPlaceSelected' ''
'RTargetPlSelDBID' ''
'RTenant' 'Resources'
'RTenantDBID' '101'
'RStrategyName' 'ABC_PostGVP_AvayaAcd'
'RStrategyDBID' '410'
'CBR-actual_volume' ''
'CBR-Interaction_cost' ''
'CBR-contract_DBIDs' ''
'CBR-IT-path_DBIDs' ''
'RRequestedSkillCombination' ''
'UU_DATA' bin: 37 33 36 35.. (len=32)
AttributePropagatedCallType 2
AttributeConnID 01a0028365356bac

Title: Re: Ail.Driver.Voice TlibEventInfo - Channel Error
Post by: Defender451 on May 20, 2016, 11:00:37 PM

@09:00:04.7862 [BSYNC] Trace: Sent
@09:00:04.7862 [0] 8.1.001.55 distribute call/party event: message EventCallDataChanged
AttributeEventSequenceNumber 000000000000aa6b
AttributeTimeSta 573f3484000bff2c
AttributeConnID 01a0028365356bac
AttributeCallUUID '0273KK5IJKBJP0F7K4AS22LAES0000OI'
AttributeCtrlParty '1264995'
AttributeUserData [3268] 00 75 00 00..
'SITE_ARRIVED' ''
'XFER_FLAG' 'N'
'UTILITY' 'ABC'
'ANI' '+12345279360'
'DNIS' '1765007'
'CONNID' '01a0028365356bac'
'RouterData70' '("t"="1463759850 497")'
'REQUESTED_CALL_TYPE' 'ABC_ResMiscEng'
'REQUESTED_SKILL' 'ABC ResMiscEng'
'AGENTSAVAILABLE' 'Y'
'GVP_AGENT_XFER_RP' '1760001'
'RRequestedSkills'(list)
'CustomerSegment' 'default'
'ServiceType' 'default'
'ServiceObjective' ''
'BIZREZ' 'Residential'
'CALLER_GOAL' 'emergency'
'CARE_PHRASE_OFFERED' 'N'
'CIS_FOLDER' 'F1'
'CREDIT_PHRASE_OFFERED' 'N'
'HOLIDAY' 'N'
'IDENTIFIED' 'Y'
'IVR_ACCOUNT_NUM_R' '0314011786'
'IVR_DISPOSITION_1' ''
'IVR_DISPOSITION_2' ''
'IVR_DISPOSITION_3' ''
'IVR_DISPOSITION_DESC_1' ''
'IVR_DISPOSITION_DESC_2' ''
'IVR_DISPOSITION_DESC_3' ''
'IVR_LAST_STATE' ''
'IVR_PATH_PEG_NUMBERS' '118,110,111'
'IVR_REASON' ''
'IVR_RESULT' 'T'
'IVR_SS_COLETION_CODE' 'N'
'OUTBOUND_DISPOSITION' ''
'RESP_ACCOUNT_ID' '0314011786'
'SAFE_ACCESS_PHRASE_OFFERED' 'N'
'SCREEN_POP_48HR_COUNT' '00'
'SCREEN_POP_ASC_BILL_CYC_ID' '16'
'SCREEN_POP_BASE' 'CN'
'SCREEN_POP_BA_CLS_DESC_CD' ''
'SCREEN_POP_BA_FRGN_LNG_CD' 'EN'
'SCREEN_POP_BA_OPEN_DT' '2003-03-31'
'SCREEN_POP_BA_PAID_DT' ''
'SCREEN_POP_BA_SPCL_LDGR_SW' 'N'
'SCREEN_POP_BA_STAT_CD' 'AC'
'SCREEN_POP_BA_TERM_DT' ''
'SCREEN_POP_BA_TY_CD' 'C'
'SCREEN_POP_CARE_SW' 'N'
'SCREEN_POP_CASH_ONLY_SW' 'N'
'SCREEN_POP_CF_ID' '314011700'
'SCREEN_POP_CF_TY_CD' '16'
'SCREEN_POP_CHECK_DIGIT' '6'
'SCREEN_POP_CORE_AGGR_BILL_CD' 'N'
'SCREEN_POP_CURR_BAL_DUE' '58.38'
'SCREEN_POP_CUSTOMER_NAME' 'TRINA  DEBOSE'
'SCREEN_POP_CUST_ADDRESS' '945 E DIAMONDALE DR CARS 90746'
'SCREEN_POP_CUST_ID' '465371526'
'SCREEN_POP_CUST_SEGMENT' ''
'SCREEN_POP_CUST_TY_CD' 'IC'
'SCREEN_POP_ELIGIBLE_SW' 'Y'
'SCREEN_POP_EMAIL_ADDR' ''
'SCREEN_POP_HOME_PHONE' '9095279360'
'SCREEN_POP_HOME_PHONE_EXT' ''
'SCREEN_POP_IC_ESTB_DT' '2003-04-28'
'SCREEN_POP_LPP_SW' 'N'
'SCREEN_POP_MAIL_ADDRESS' '945 E DIAMONDALE DR'
'SCREEN_POP_MAIL_CITY' 'CARSON'
'SCREEN_POP_MAIL_STATE' 'CA'
'SCREEN_POP_MAIL_ZIP' '90746'
'SCREEN_POP_MAIL_ZIP4' '3019'
'SCREEN_POP_MED_BASELINE_SW' 'N'
'SCREEN_POP_NBR_OF_DIALS' ''
'SCREEN_POP_NO_VC_ORDR_QTY' '0'
'SCREEN_POP_OFFER_AMORT_SW' 'N'
'SCREEN_POP_OFFER_RECERT_SW' 'N'
'SCREEN_POP_OFF_GREATER6' 'N'
'SCREEN_POP_ON_DEMAND_PAY' 'Y'
'SCREEN_POP_ON_SILE_PAY' 'N'
'SCREEN_POP_OVERDUE_COUNT' '00'
'SCREEN_POP_OVER_ONE_YR' 'Y'
'SCREEN_POP_READ_OK_SW' 'Y'
'SCREEN_POP_SBA_CD' 'N'
'SCREEN_POP_SPOUSE_NM' 'RONNIE A DEBOSE'
'SCREEN_POP_THIRD_PARTY_SW' 'N'
'SCREEN_POP_VC_ORDR_QTY' ''
'SCREEN_POP_YTD_VARIANCE' '0.00'
'SCREEN_POP_ZIP_CODE' '90746'
'SOFT_CLOSE_PROVIDED' 'N'
'GVP-Session-ID' 'AD565000-FF69-A878-2D33-EDBAB146E99E;gvp.rm.datanodes=1|2;gvp.rm.tenant-id=101_ABC_Main'
'ACTUAL_CALL_TYPE' 'ABC_ResEmergEng'
'ACTUAL_SKILL' 'ABC_Res_Emrgncy_Eng'
'VIRTUAL_QUEUE' 'ABC_ResEmergEng_VQ'
'LANGUAGE' 'English'
'RVQID' ''
'RVQDBID' ''
'LBR_ORIG' '106:365'
'LBR_TS' '759886483'
'LBR_SNUM' '65'
'RTargetTypeSelected' '4'
'RTargetRuleSelected' ''
'RTargetObjectSelected' '1760804_8800'
'RTargetObjSelDBID' '12912'
'RTargetAgentSelected' ''
'RTargetAgSelDBID' ''
'RTargetPlaceSelected' ''
'RTargetPlSelDBID' ''
'RTenant' 'Resources'
'RTenantDBID' '101'
'RStrategyName' 'ABC_PostGVP_AvayaAcd'
'RStrategyDBID' '410'
'CBR-actual_volume' ''
'CBR-Interaction_cost' ''
'CBR-contract_DBIDs' ''
'CBR-IT-path_DBIDs' ''
'RRequestedSkillCombination' ''
'UU_DATA' bin: 37 33 36 35.. (len=32)
2016-05-20T09:00:04.786  Interaction  svrpp004  tserv_a  GCTI-00-04544  Interaction message "EventCallDataChanged" generated
IID:01A0028365356BAC
OPER:161

2016-05-20T09:00:04.786  Trace  svrpp004  tserv_a  GCTI-00-04542  EventCallDataChanged sent to [21] (00000006 icon__voice 10.194.21.164:40142)
2016-05-20T09:00:04.786  Interaction  svrpp004  tserv_a  GCTI-00-04544  Interaction message "EventCallDataChanged" generated
IID:01A0028365356BAC
OPER:161

2016-05-20T09:00:04.786  Trace  svrpp004  tserv_a  GCTI-00-04542  EventCallDataChanged sent to [17] (00000003 icon__voice 10.138.21.228:59096)
2016-05-20T09:00:04.823  Trace  svrpp004  tserv_a  GCTI-00-04541  RequestUpdateUserData received from [28] (0000002c qa_gad 10.138.21.179:43819)
message RequestUpdateUserData
AttributeReferenceID 100
AttributeThisDN '1264995'
AttributeUserData [1609] 00 34 00 00..
'SCREEN_POP_MAIL_CITY' 'SOUTH GATE'
'SCREEN_POP_BA_STAT_CD' 'AC'
'SCREEN_POP_CHECK_DIGIT' '1'
'SCREEN_POP_OFFER_AMORT_SW' 'N'
'SCREEN_POP_MAIL_ADDRESS' '10521 WASHINGTON AVE'
'SCREEN_POP_MAIL_ZIP' '90280'
'SCREEN_POP_ASC_BILL_CYC_ID' '12'
'RESP_ACCOUNT_ID' '67007500'
'SCREEN_POP_HOME_PHONE_EXT' '0000000000'
'SCREEN_POP_CUST_SEGMENT' ' '
'SCREEN_POP_MED_BASELINE_SW' 'N'
'SCREEN_POP_EMAIL_ADDR' ' '
'SCREEN_POP_CARE_SW' 'N'
'SCREEN_POP_OVER_ONE_YR' 'Y'
'SCREEN_POP_CURR_BAL_DUE' '0.00'
'SCREEN_POP_YTD_VARIANCE' '0.00'
'SCREEN_POP_HOME_PHONE' '1235672686'
'SCREEN_POP_CUST_TY_CD' 'IC'
'SCREEN_POP_ON_SILE_PAY' 'N'
'SCREEN_POP_CUST_ID' '181134451'
'SCREEN_POP_MAIL_ZIP4' '6943'
'SCREEN_POP_BA_TERM_DT' ' '
'SCREEN_POP_BA_TY_CD' 'C'
'SCREEN_POP_NO_VC_ORDR_QTY' 0
'SCREEN_POP_BA_SPCL_LDGR_SW' 'N'
'SCREEN_POP_BA_CLS_DESC_CD' ' '
'SCREEN_POP_BA_OPEN_DT' '1992-12-19'
'SCREEN_POP_CORE_AGGR_BILL_CD' 'N'
'SCREEN_POP_SPOUSE_NM' ' '
'SCREEN_POP_SBA_CD' 'N'
'SCREEN_POP_CASH_ONLY_SW' 'N'
'SCREEN_POP_CF_TY_CD' 'R'
'SCREEN_POP_OFF_GREATER6' 'N'
'SCREEN_POP_MAIL_STATE' 'CA'
'SCREEN_POP_OVERDUE_COUNT' '00'
'SCREEN_POP_ELIGIBLE_SW' 'Y'
'SCREEN_POP_READ_OK_SW' 'Y'
'SCREEN_POP_VC_ORDR_QTY' 0
'SCREEN_POP_BASE' 'HTP'
'SCREEN_POP_ON_DEMAND_PAY' 'N'
'SCREEN_POP_BA_FRGN_LNG_CD' 'SP'
'SCREEN_POP_IC_ESTB_DT' '1992-12-19'
'SCREEN_POP_CF_ID' '67007500'
'SCREEN_POP_48HR_COUNT' '00'
'SCREEN_POP_BA_PAID_DT' ' '
'SCREEN_POP_CUST_ADDRESS' '10521 WASHINGTON AVE SGT  90280'
'SCREEN_POP_NBR_OF_DIALS' '4'
'SCREEN_POP_OFFER_RECERT_SW' 'N'
'SCREEN_POP_CUSTOMER_NAME' 'GRACIELA  MAZON'
'SCREEN_POP_THIRD_PARTY_SW' 'N'
'SCREEN_POP_LPP_SW' 'N'
'SCREEN_POP_ZIP_CODE' '90280'
AttributeConnID 01a0028365356bac
2016-05-20T09:00:04.823  Interaction  svrpp004  tserv_a  GCTI-00-04543  Interaction message "RequestUpdateUserData" received from 28 ("qa_gad")
TDN:1264995
IID:01A0028365356BAC
OPER:31

@09:00:04.8240 Call [01a0028365356bac]: urid 000e0079
@09:00:04.8241 [BSYNC] Trace: Send to backup (tserv_b) [14]:
message RequestSetCallInfo
AttributeLastTransferOrigDN '1760001'
AttributeLastTransferConnID 01a0028365356bac
AttributeLastTransferHomeLocation 'sip_a@'
AttributeFirstTransferOrigDN '1760001'
AttributeFirstTransferConnID 01a0028365356bac
AttributeFirstTransferHomeLocation 'sip_a@'
AttributeUpdateRevision 917625
AttributeUserData [3281] 00 75 00 00..
'SITE_ARRIVED' ''
'XFER_FLAG' 'N'
'UTILITY' 'ABC'
'ANI' '+12345279360'
'DNIS' '1765007'
'CONNID' '01a0028365356bac'
'RouterData70' '("t"="1463759850 497")'
'REQUESTED_CALL_TYPE' 'ABC_ResMiscEng'
'REQUESTED_SKILL' 'ABC ResMiscEng'
'AGENTSAVAILABLE' 'Y'
'GVP_AGENT_XFER_RP' '1760001'
'RRequestedSkills'(list)
'CustomerSegment' 'default'
'ServiceType' 'default'
'ServiceObjective' ''
'BIZREZ' 'Residential'
'CALLER_GOAL' 'emergency'
'CARE_PHRASE_OFFERED' 'N'
'CIS_FOLDER' 'F1'
'CREDIT_PHRASE_OFFERED' 'N'
'HOLIDAY' 'N'
'IDENTIFIED' 'Y'
'IVR_ACCOUNT_NUM_R' '0314011786'
'IVR_DISPOSITION_1' ''
'IVR_DISPOSITION_2' ''
'IVR_DISPOSITION_3' ''
'IVR_DISPOSITION_DESC_1' ''
'IVR_DISPOSITION_DESC_2' ''
'IVR_DISPOSITION_DESC_3' ''
'IVR_LAST_STATE' ''
'IVR_PATH_PEG_NUMBERS' '118,110,111'
'IVR_REASON' ''
'IVR_RESULT' 'T'
'IVR_SS_COLETION_CODE' 'N'
'OUTBOUND_DISPOSITION' ''
'SAFE_ACCESS_PHRASE_OFFERED' 'N'
'SOFT_CLOSE_PROVIDED' 'N'
'GVP-Session-ID' 'AD565000-FF69-A878-2D33-EDBAB146E99E;gvp.rm.datanodes=1|2;gvp.rm.tenant-id=101_ABC_Main'
'ACTUAL_CALL_TYPE' 'ABC_ResEmergEng'
'ACTUAL_SKILL' 'ABC_Res_Emrgncy_Eng'
'VIRTUAL_QUEUE' 'ABC_ResEmergEng_VQ'
'LANGUAGE' 'English'
'RVQID' ''
'RVQDBID' ''
'LBR_ORIG' '106:365'
'LBR_TS' '759886483'
'LBR_SNUM' '65'
'RTargetTypeSelected' '4'
'RTargetRuleSelected' ''
'RTargetObjectSelected' '1760804_8800'
'RTargetObjSelDBID' '12912'
'RTargetAgentSelected' ''
'RTargetAgSelDBID' ''
'RTargetPlaceSelected' ''
'RTargetPlSelDBID' ''
'RTenant' 'Resources'
'RTenantDBID' '101'
'RStrategyName' 'ABC_PostGVP_AvayaAcd'
'RStrategyDBID' '410'
'CBR-actual_volume' ''
'CBR-Interaction_cost' ''
'CBR-contract_DBIDs' ''
'CBR-IT-path_DBIDs' ''
'RRequestedSkillCombination' ''
'UU_DATA' bin: 37 33 36 35.. (len=32)
'SCREEN_POP_MAIL_CITY' 'SOUTH GATE'
'SCREEN_POP_BA_STAT_CD' 'AC'
'SCREEN_POP_CHECK_DIGIT' '1'
'SCREEN_POP_OFFER_AMORT_SW' 'N'
'SCREEN_POP_MAIL_ADDRESS' '10521 WASHINGTON AVE'
'SCREEN_POP_MAIL_ZIP' '90280'
'SCREEN_POP_ASC_BILL_CYC_ID' '12'
'RESP_ACCOUNT_ID' '67007500'
'SCREEN_POP_HOME_PHONE_EXT' '0000000000'
'SCREEN_POP_CUST_SEGMENT' ' '
'SCREEN_POP_MED_BASELINE_SW' 'N'
'SCREEN_POP_EMAIL_ADDR' ' '
'SCREEN_POP_CARE_SW' 'N'
'SCREEN_POP_OVER_ONE_YR' 'Y'
'SCREEN_POP_CURR_BAL_DUE' '0.00'
'SCREEN_POP_YTD_VARIANCE' '0.00'
'SCREEN_POP_HOME_PHONE' '1235672686'
'SCREEN_POP_CUST_TY_CD' 'IC'
'SCREEN_POP_ON_SILE_PAY' 'N'
'SCREEN_POP_CUST_ID' '181134451'
'SCREEN_POP_MAIL_ZIP4' '6943'
'SCREEN_POP_BA_TERM_DT' ' '
'SCREEN_POP_BA_TY_CD' 'C'
'SCREEN_POP_NO_VC_ORDR_QTY' 0
'SCREEN_POP_BA_SPCL_LDGR_SW' 'N'
'SCREEN_POP_BA_CLS_DESC_CD' ' '
'SCREEN_POP_BA_OPEN_DT' '1992-12-19'
'SCREEN_POP_CORE_AGGR_BILL_CD' 'N'
'SCREEN_POP_SPOUSE_NM' ' '
'SCREEN_POP_SBA_CD' 'N'
'SCREEN_POP_CASH_ONLY_SW' 'N'
'SCREEN_POP_CF_TY_CD' 'R'
'SCREEN_POP_OFF_GREATER6' 'N'
'SCREEN_POP_MAIL_STATE' 'CA'
'SCREEN_POP_OVERDUE_COUNT' '00'
'SCREEN_POP_ELIGIBLE_SW' 'Y'
'SCREEN_POP_READ_OK_SW' 'Y'
'SCREEN_POP_VC_ORDR_QTY' 0
'SCREEN_POP_BASE' 'HTP'
'SCREEN_POP_ON_DEMAND_PAY' 'N'
'SCREEN_POP_BA_FRGN_LNG_CD' 'SP'
'SCREEN_POP_IC_ESTB_DT' '1992-12-19'
'SCREEN_POP_CF_ID' '67007500'
'SCREEN_POP_48HR_COUNT' '00'
'SCREEN_POP_BA_PAID_DT' ' '
'SCREEN_POP_CUST_ADDRESS' '10521 WASHINGTON AVE SGT  90280'
'SCREEN_POP_NBR_OF_DIALS' '4'
'SCREEN_POP_OFFER_RECERT_SW' 'N'
'SCREEN_POP_CUSTOMER_NAME' 'GRACIELA  MAZON'
'SCREEN_POP_THIRD_PARTY_SW' 'N'
'SCREEN_POP_LPP_SW' 'N'
'SCREEN_POP_ZIP_CODE' '90280'
AttributePropagatedCallType 2
AttributeConnID 01a0028365356bac
@09:00:04.8241 [BSYNC] Trace: Sent
@09:00:04.8241 [0] 8.1.001.55 distribute_response: message EventAttachedDataChanged
AttributeEventSequenceNumber 000000000000aa6c
AttributeTimeinuSecs 824179
AttributeTimeinSecs 1463760004 (09:00:04)
AttributeReferenceID 100
AttributeThirdPartyDN '1264995'
AttributeThisDNRole 2
AttributeThisDN '1264995'
AttributeNetworkPartyRole 2
AttributeNetworkDestDN '8800::1760001'
AttributeCustomerID 'Resources'
AttributeLastTransferOrigDN '1760001'
AttributeLastTransferConnID 01a0028365356bac
AttributeLastTransferHomeLocation 'sip_a@'
AttributeFirstTransferOrigDN '1760001'
AttributeFirstTransferConnID 01a0028365356bac
AttributeFirstTransferHomeLocation 'sip_a@'
AttributeANI '12345279360'
AttributeDNIS '1290001'
AttributeUserData [3281] 00 75 00 00..
'SITE_ARRIVED' ''
'XFER_FLAG' 'N'
'UTILITY' 'ABC'
'ANI' '+12345279360'
'DNIS' '1765007'
'CONNID' '01a0028365356bac'
'RouterData70' '("t"="1463759850 497")'
'REQUESTED_CALL_TYPE' 'ABC_ResMiscEng'
'REQUESTED_SKILL' 'ABC ResMiscEng'
'AGENTSAVAILABLE' 'Y'
'GVP_AGENT_XFER_RP' '1760001'
'RRequestedSkills'(list)
'CustomerSegment' 'default'
'ServiceType' 'default'
'ServiceObjective' ''
'BIZREZ' 'Residential'
'CALLER_GOAL' 'emergency'
'CARE_PHRASE_OFFERED' 'N'
'CIS_FOLDER' 'F1'
'CREDIT_PHRASE_OFFERED' 'N'
'HOLIDAY' 'N'
'IDENTIFIED' 'Y'
'IVR_ACCOUNT_NUM_R' '0314011786'
'IVR_DISPOSITION_1' ''
'IVR_DISPOSITION_2' ''
'IVR_DISPOSITION_3' ''
'IVR_DISPOSITION_DESC_1' ''
'IVR_DISPOSITION_DESC_2' ''
'IVR_DISPOSITION_DESC_3' ''
'IVR_LAST_STATE' ''
'IVR_PATH_PEG_NUMBERS' '118,110,111'
'IVR_REASON' ''
'IVR_RESULT' 'T'
'IVR_SS_COLETION_CODE' 'N'
'OUTBOUND_DISPOSITION' ''
'SAFE_ACCESS_PHRASE_OFFERED' 'N'
'SOFT_CLOSE_PROVIDED' 'N'
'GVP-Session-ID' 'AD565000-FF69-A878-2D33-EDBAB146E99E;gvp.rm.datanodes=1|2;gvp.rm.tenant-id=101_ABC_Main'
'ACTUAL_CALL_TYPE' 'ABC_ResEmergEng'
'ACTUAL_SKILL' 'ABC_Res_Emrgncy_Eng'
'VIRTUAL_QUEUE' 'ABC_ResEmergEng_VQ'
'LANGUAGE' 'English'
'RVQID' ''
'RVQDBID' ''
'LBR_ORIG' '106:365'
'LBR_TS' '759886483'
'LBR_SNUM' '65'
'RTargetTypeSelected' '4'
'RTargetRuleSelected' ''
'RTargetObjectSelected' '1760804_8800'
'RTargetObjSelDBID' '12912'
'RTargetAgentSelected' ''
'RTargetAgSelDBID' ''
'RTargetPlaceSelected' ''
'RTargetPlSelDBID' ''
'RTenant' 'Resources'
'RTenantDBID' '101'
'RStrategyName' 'ABC_PostGVP_AvayaAcd'
'RStrategyDBID' '410'
'CBR-actual_volume' ''
'CBR-Interaction_cost' ''
'CBR-contract_DBIDs' ''
'CBR-IT-path_DBIDs' ''
'RRequestedSkillCombination' ''
'UU_DATA' bin: 37 33 36 35.. (len=32)
'SCREEN_POP_MAIL_CITY' 'SOUTH GATE'
'SCREEN_POP_BA_STAT_CD' 'AC'
'SCREEN_POP_CHECK_DIGIT' '1'
'SCREEN_POP_OFFER_AMORT_SW' 'N'
'SCREEN_POP_MAIL_ADDRESS' '10521 WASHINGTON AVE'
'SCREEN_POP_MAIL_ZIP' '90280'
'SCREEN_POP_ASC_BILL_CYC_ID' '12'
'RESP_ACCOUNT_ID' '67007500'
'SCREEN_POP_HOME_PHONE_EXT' '0000000000'
'SCREEN_POP_CUST_SEGMENT' ' '
'SCREEN_POP_MED_BASELINE_SW' 'N'
'SCREEN_POP_EMAIL_ADDR' ' '
'SCREEN_POP_CARE_SW' 'N'
'SCREEN_POP_OVER_ONE_YR' 'Y'
'SCREEN_POP_CURR_BAL_DUE' '0.00'
'SCREEN_POP_YTD_VARIANCE' '0.00'
'SCREEN_POP_HOME_PHONE' '1235672686'
'SCREEN_POP_CUST_TY_CD' 'IC'
'SCREEN_POP_ON_SILE_PAY' 'N'
'SCREEN_POP_CUST_ID' '181134451'
'SCREEN_POP_MAIL_ZIP4' '6943'
'SCREEN_POP_BA_TERM_DT' ' '
'SCREEN_POP_BA_TY_CD' 'C'
'SCREEN_POP_NO_VC_ORDR_QTY' 0
'SCREEN_POP_BA_SPCL_LDGR_SW' 'N'
'SCREEN_POP_BA_CLS_DESC_CD' ' '
'SCREEN_POP_BA_OPEN_DT' '1992-12-19'
'SCREEN_POP_CORE_AGGR_BILL_CD' 'N'
'SCREEN_POP_SPOUSE_NM' ' '
'SCREEN_POP_SBA_CD' 'N'
'SCREEN_POP_CASH_ONLY_SW' 'N'
'SCREEN_POP_CF_TY_CD' 'R'
'SCREEN_POP_OFF_GREATER6' 'N'
'SCREEN_POP_MAIL_STATE' 'CA'
'SCREEN_POP_OVERDUE_COUNT' '00'
'SCREEN_POP_ELIGIBLE_SW' 'Y'
'SCREEN_POP_READ_OK_SW' 'Y'
'SCREEN_POP_VC_ORDR_QTY' 0
'SCREEN_POP_BASE' 'HTP'
'SCREEN_POP_ON_DEMAND_PAY' 'N'
'SCREEN_POP_BA_FRGN_LNG_CD' 'SP'
'SCREEN_POP_IC_ESTB_DT' '1992-12-19'
'SCREEN_POP_CF_ID' '67007500'
'SCREEN_POP_48HR_COUNT' '00'
'SCREEN_POP_BA_PAID_DT' ' '
'SCREEN_POP_CUST_ADDRESS' '10521 WASHINGTON AVE SGT  90280'
'SCREEN_POP_NBR_OF_DIALS' '4'
'SCREEN_POP_OFFER_RECERT_SW' 'N'
'SCREEN_POP_CUSTOMER_NAME' 'GRACIELA  MAZON'
'SCREEN_POP_THIRD_PARTY_SW' 'N'
'SCREEN_POP_LPP_SW' 'N'
'SCREEN_POP_ZIP_CODE' '90280'
AttributeCallUUID '0273KK5IJKBJP0F7K4AS22LAES0000OI'
AttributeConnID 01a0028365356bac
AttributeCallID 7045
AttributePropagatedCallType 2
AttributeCallType 2

Title: Re: Ail.Driver.Voice TlibEventInfo - Channel Error
Post by: Defender451 on May 20, 2016, 11:01:11 PM

2016-05-20T09:00:04.824  Interaction  svrpp004  tserv_a  GCTI-00-04544  Interaction message "EventAttachedDataChanged" generated
TDN:1264995
OIID:01A0028365356BAC
FIID:01A0028365356BAC
ANI:12345279360
DNIS:1290001
IID:01A0028365356BAC
OPER:85

2016-05-20T09:00:04.824  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [28] (0000002c qa_gad 10.138.21.179:43819)
2016-05-20T09:00:04.824  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [27] (0000000c wde_ss__a 10.194.21.159:51068)
2016-05-20T09:00:04.824  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [26] (0000000b wde_ss__b 10.138.21.225:40195)
2016-05-20T09:00:04.824  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [23] (00000008 routing_ss_a 10.194.21.161:45984)
2016-05-20T09:00:04.824  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [24] (00000009 n_ss_ccp_b 10.138.21.225:42167)
2016-05-20T09:00:04.824  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [25] (0000000a routing_ss_b 10.138.31.225:43858)
2016-05-20T09:00:04.824  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [22] (00000007 n_ss_ccp_a 10.194.21.159:37341)
@09:00:04.8244 [ISCC] Updated call:
i c:01a0028365356bac,5133ca0 @ m:0000000000000000,0 p:3 i:00001b85 nw:0000000000000000 t:2
  p:0000000000000000,4e73ca0 @ c:01a0028365356bac,5133ca0 r:2 ----- n:1264995:
  p:0000000000000000,4dc3180 @ c:01a0028365356bac,5133ca0 r:1 ----- n:12345279360:
  p:0000000000000000,5147fc0 @ c:01a0028365356bac,5133ca0 r:10 ----- n:1800312:
@09:00:04.8244 [ISCC] UserData propagation has been started
@09:00:04.8246 [ISCC] UserData propagation has been finished
@09:00:04.8246 [BSYNC] Trace: Send to backup (tserv_b) [14]:
message RequestSetCallInfo
AttributeLastTransferOrigDN '1760001'
AttributeLastTransferConnID 01a0028365356bac
AttributeLastTransferHomeLocation 'sip_a@'
AttributeFirstTransferOrigDN '1760001'
AttributeFirstTransferConnID 01a0028365356bac
AttributeFirstTransferHomeLocation 'sip_a@'
AttributeUpdateRevision 917625
AttributeUserData [3281] 00 75 00 00..
'SITE_ARRIVED' ''
'XFER_FLAG' 'N'
'UTILITY' 'ABC'
'ANI' '+12345279360'
'DNIS' '1765007'
'CONNID' '01a0028365356bac'
'RouterData70' '("t"="1463759850 497")'
'REQUESTED_CALL_TYPE' 'ABC_ResMiscEng'
'REQUESTED_SKILL' 'ABC ResMiscEng'
'AGENTSAVAILABLE' 'Y'
'GVP_AGENT_XFER_RP' '1760001'
'RRequestedSkills'(list)
'CustomerSegment' 'default'
'ServiceType' 'default'
'ServiceObjective' ''
'BIZREZ' 'Residential'
'CALLER_GOAL' 'emergency'
'CARE_PHRASE_OFFERED' 'N'
'CIS_FOLDER' 'F1'
'CREDIT_PHRASE_OFFERED' 'N'
'HOLIDAY' 'N'
'IDENTIFIED' 'Y'
'IVR_ACCOUNT_NUM_R' '0314011786'
'IVR_DISPOSITION_1' ''
'IVR_DISPOSITION_2' ''
'IVR_DISPOSITION_3' ''
'IVR_DISPOSITION_DESC_1' ''
'IVR_DISPOSITION_DESC_2' ''
'IVR_DISPOSITION_DESC_3' ''
'IVR_LAST_STATE' ''
'IVR_PATH_PEG_NUMBERS' '118,110,111'
'IVR_REASON' ''
'IVR_RESULT' 'T'
'IVR_SS_COLETION_CODE' 'N'
'OUTBOUND_DISPOSITION' ''
'SAFE_ACCESS_PHRASE_OFFERED' 'N'
'SOFT_CLOSE_PROVIDED' 'N'
'GVP-Session-ID' 'AD565000-FF69-A878-2D33-EDBAB146E99E;gvp.rm.datanodes=1|2;gvp.rm.tenant-id=101_ABC_Main'
'ACTUAL_CALL_TYPE' 'ABC_ResEmergEng'
'ACTUAL_SKILL' 'ABC_Res_Emrgncy_Eng'
'VIRTUAL_QUEUE' 'ABC_ResEmergEng_VQ'
'LANGUAGE' 'English'
'RVQID' ''
'RVQDBID' ''
'LBR_ORIG' '106:365'
'LBR_TS' '759886483'
'LBR_SNUM' '65'
'RTargetTypeSelected' '4'
'RTargetRuleSelected' ''
'RTargetObjectSelected' '1760804_8800'
'RTargetObjSelDBID' '12912'
'RTargetAgentSelected' ''
'RTargetAgSelDBID' ''
'RTargetPlaceSelected' ''
'RTargetPlSelDBID' ''
'RTenant' 'Resources'
'RTenantDBID' '101'
'RStrategyName' 'ABC_PostGVP_AvayaAcd'
'RStrategyDBID' '410'
'CBR-actual_volume' ''
'CBR-Interaction_cost' ''
'CBR-contract_DBIDs' ''
'CBR-IT-path_DBIDs' ''
'RRequestedSkillCombination' ''
'UU_DATA' bin: 37 33 36 35.. (len=32)
'SCREEN_POP_MAIL_CITY' 'SOUTH GATE'
'SCREEN_POP_BA_STAT_CD' 'AC'
'SCREEN_POP_CHECK_DIGIT' '1'
'SCREEN_POP_OFFER_AMORT_SW' 'N'
'SCREEN_POP_MAIL_ADDRESS' '10521 WASHINGTON AVE'
'SCREEN_POP_MAIL_ZIP' '90280'
'SCREEN_POP_ASC_BILL_CYC_ID' '12'
'RESP_ACCOUNT_ID' '67007500'
'SCREEN_POP_HOME_PHONE_EXT' '0000000000'
'SCREEN_POP_CUST_SEGMENT' ' '
'SCREEN_POP_MED_BASELINE_SW' 'N'
'SCREEN_POP_EMAIL_ADDR' ' '
'SCREEN_POP_CARE_SW' 'N'
'SCREEN_POP_OVER_ONE_YR' 'Y'
'SCREEN_POP_CURR_BAL_DUE' '0.00'
'SCREEN_POP_YTD_VARIANCE' '0.00'
'SCREEN_POP_HOME_PHONE' '1235672686'
'SCREEN_POP_CUST_TY_CD' 'IC'
'SCREEN_POP_ON_SILE_PAY' 'N'
'SCREEN_POP_CUST_ID' '181134451'
'SCREEN_POP_MAIL_ZIP4' '6943'
'SCREEN_POP_BA_TERM_DT' ' '
'SCREEN_POP_BA_TY_CD' 'C'
'SCREEN_POP_NO_VC_ORDR_QTY' 0
'SCREEN_POP_BA_SPCL_LDGR_SW' 'N'
'SCREEN_POP_BA_CLS_DESC_CD' ' '
'SCREEN_POP_BA_OPEN_DT' '1992-12-19'
'SCREEN_POP_CORE_AGGR_BILL_CD' 'N'
'SCREEN_POP_SPOUSE_NM' ' '
'SCREEN_POP_SBA_CD' 'N'
'SCREEN_POP_CASH_ONLY_SW' 'N'
'SCREEN_POP_CF_TY_CD' 'R'
'SCREEN_POP_OFF_GREATER6' 'N'
'SCREEN_POP_MAIL_STATE' 'CA'
'SCREEN_POP_OVERDUE_COUNT' '00'
'SCREEN_POP_ELIGIBLE_SW' 'Y'
'SCREEN_POP_READ_OK_SW' 'Y'
'SCREEN_POP_VC_ORDR_QTY' 0
'SCREEN_POP_BASE' 'HTP'
'SCREEN_POP_ON_DEMAND_PAY' 'N'
'SCREEN_POP_BA_FRGN_LNG_CD' 'SP'
'SCREEN_POP_IC_ESTB_DT' '1992-12-19'
'SCREEN_POP_CF_ID' '67007500'
'SCREEN_POP_48HR_COUNT' '00'
'SCREEN_POP_BA_PAID_DT' ' '
'SCREEN_POP_CUST_ADDRESS' '10521 WASHINGTON AVE SGT  90280'
'SCREEN_POP_NBR_OF_DIALS' '4'
'SCREEN_POP_OFFER_RECERT_SW' 'N'
'SCREEN_POP_CUSTOMER_NAME' 'GRACIELA  MAZON'
'SCREEN_POP_THIRD_PARTY_SW' 'N'
'SCREEN_POP_LPP_SW' 'N'
'SCREEN_POP_ZIP_CODE' '90280'
AttributePropagatedCallType 2
AttributeConnID 01a0028365356bac
@09:00:04.8246 [BSYNC] Trace: Sent
@09:00:04.8247 [0] 8.1.001.55 distribute call/party event: message EventCallDataChanged
AttributeEventSequenceNumber 000000000000aa6d
AttributeTimeSta 573f3484000c9573
AttributeConnID 01a0028365356bac
AttributeCallUUID '0273KK5IJKBJP0F7K4AS22LAES0000OI'
AttributeCtrlParty '1264995'
AttributeUserData [3281] 00 75 00 00..
'SITE_ARRIVED' ''
'XFER_FLAG' 'N'
'UTILITY' 'ABC'
'ANI' '+12345279360'
'DNIS' '1765007'
'CONNID' '01a0028365356bac'
'RouterData70' '("t"="1463759850 497")'
'REQUESTED_CALL_TYPE' 'ABC_ResMiscEng'
'REQUESTED_SKILL' 'ABC ResMiscEng'
'AGENTSAVAILABLE' 'Y'
'GVP_AGENT_XFER_RP' '1760001'
'RRequestedSkills'(list)
'CustomerSegment' 'default'
'ServiceType' 'default'
'ServiceObjective' ''
'BIZREZ' 'Residential'
'CALLER_GOAL' 'emergency'
'CARE_PHRASE_OFFERED' 'N'
'CIS_FOLDER' 'F1'
'CREDIT_PHRASE_OFFERED' 'N'
'HOLIDAY' 'N'
'IDENTIFIED' 'Y'
'IVR_ACCOUNT_NUM_R' '0314011786'
'IVR_DISPOSITION_1' ''
'IVR_DISPOSITION_2' ''
'IVR_DISPOSITION_3' ''
'IVR_DISPOSITION_DESC_1' ''
'IVR_DISPOSITION_DESC_2' ''
'IVR_DISPOSITION_DESC_3' ''
'IVR_LAST_STATE' ''
'IVR_PATH_PEG_NUMBERS' '118,110,111'
'IVR_REASON' ''
'IVR_RESULT' 'T'
'IVR_SS_COLETION_CODE' 'N'
'OUTBOUND_DISPOSITION' ''
'SAFE_ACCESS_PHRASE_OFFERED' 'N'
'SOFT_CLOSE_PROVIDED' 'N'
'GVP-Session-ID' 'AD565000-FF69-A878-2D33-EDBAB146E99E;gvp.rm.datanodes=1|2;gvp.rm.tenant-id=101_ABC_Main'
'ACTUAL_CALL_TYPE' 'ABC_ResEmergEng'
'ACTUAL_SKILL' 'ABC_Res_Emrgncy_Eng'
'VIRTUAL_QUEUE' 'ABC_ResEmergEng_VQ'
'LANGUAGE' 'English'
'RVQID' ''
'RVQDBID' ''
'LBR_ORIG' '106:365'
'LBR_TS' '759886483'
'LBR_SNUM' '65'
'RTargetTypeSelected' '4'
'RTargetRuleSelected' ''
'RTargetObjectSelected' '1760804_8800'
'RTargetObjSelDBID' '12912'
'RTargetAgentSelected' ''
'RTargetAgSelDBID' ''
'RTargetPlaceSelected' ''
'RTargetPlSelDBID' ''
'RTenant' 'Resources'
'RTenantDBID' '101'
'RStrategyName' 'ABC_PostGVP_AvayaAcd'
'RStrategyDBID' '410'
'CBR-actual_volume' ''
'CBR-Interaction_cost' ''
'CBR-contract_DBIDs' ''
'CBR-IT-path_DBIDs' ''
'RRequestedSkillCombination' ''
'UU_DATA' bin: 37 33 36 35.. (len=32)
'SCREEN_POP_MAIL_CITY' 'SOUTH GATE'
'SCREEN_POP_BA_STAT_CD' 'AC'
'SCREEN_POP_CHECK_DIGIT' '1'
'SCREEN_POP_OFFER_AMORT_SW' 'N'
'SCREEN_POP_MAIL_ADDRESS' '10521 WASHINGTON AVE'
'SCREEN_POP_MAIL_ZIP' '90280'
'SCREEN_POP_ASC_BILL_CYC_ID' '12'
'RESP_ACCOUNT_ID' '67007500'
'SCREEN_POP_HOME_PHONE_EXT' '0000000000'
'SCREEN_POP_CUST_SEGMENT' ' '
'SCREEN_POP_MED_BASELINE_SW' 'N'
'SCREEN_POP_EMAIL_ADDR' ' '
'SCREEN_POP_CARE_SW' 'N'
'SCREEN_POP_OVER_ONE_YR' 'Y'
'SCREEN_POP_CURR_BAL_DUE' '0.00'
'SCREEN_POP_YTD_VARIANCE' '0.00'
'SCREEN_POP_HOME_PHONE' '1235672686'
'SCREEN_POP_CUST_TY_CD' 'IC'
'SCREEN_POP_ON_SILE_PAY' 'N'
'SCREEN_POP_CUST_ID' '181134451'
'SCREEN_POP_MAIL_ZIP4' '6943'
'SCREEN_POP_BA_TERM_DT' ' '
'SCREEN_POP_BA_TY_CD' 'C'
'SCREEN_POP_NO_VC_ORDR_QTY' 0
'SCREEN_POP_BA_SPCL_LDGR_SW' 'N'
'SCREEN_POP_BA_CLS_DESC_CD' ' '
'SCREEN_POP_BA_OPEN_DT' '1992-12-19'
'SCREEN_POP_CORE_AGGR_BILL_CD' 'N'
'SCREEN_POP_SPOUSE_NM' ' '
'SCREEN_POP_SBA_CD' 'N'
'SCREEN_POP_CASH_ONLY_SW' 'N'
'SCREEN_POP_CF_TY_CD' 'R'
'SCREEN_POP_OFF_GREATER6' 'N'
'SCREEN_POP_MAIL_STATE' 'CA'
'SCREEN_POP_OVERDUE_COUNT' '00'
'SCREEN_POP_ELIGIBLE_SW' 'Y'
'SCREEN_POP_READ_OK_SW' 'Y'
'SCREEN_POP_VC_ORDR_QTY' 0
'SCREEN_POP_BASE' 'HTP'
'SCREEN_POP_ON_DEMAND_PAY' 'N'
'SCREEN_POP_BA_FRGN_LNG_CD' 'SP'
'SCREEN_POP_IC_ESTB_DT' '1992-12-19'
'SCREEN_POP_CF_ID' '67007500'
'SCREEN_POP_48HR_COUNT' '00'
'SCREEN_POP_BA_PAID_DT' ' '
'SCREEN_POP_CUST_ADDRESS' '10521 WASHINGTON AVE SGT  90280'
'SCREEN_POP_NBR_OF_DIALS' '4'
'SCREEN_POP_OFFER_RECERT_SW' 'N'
'SCREEN_POP_CUSTOMER_NAME' 'GRACIELA  MAZON'
'SCREEN_POP_THIRD_PARTY_SW' 'N'
'SCREEN_POP_LPP_SW' 'N'
'SCREEN_POP_ZIP_CODE' '90280'
2016-05-20T09:00:04.824  Interaction  svrpp004  tserv_a  GCTI-00-04544  Interaction message "EventCallDataChanged" generated
IID:01A0028365356BAC
OPER:161

2016-05-20T09:00:04.824  Trace  svrpp004  tserv_a  GCTI-00-04542  EventCallDataChanged sent to [21] (00000006 icon__voice 10.194.21.164:40142)
2016-05-20T09:00:04.824  Interaction  svrpp004  tserv_a  GCTI-00-04544  Interaction message "EventCallDataChanged" generated
IID:01A0028365356BAC
OPER:161

2016-05-20T09:00:04.824  Trace  svrpp004  tserv_a  GCTI-00-04542  EventCallDataChanged sent to [17] (00000003 icon__voice 10.138.21.228:59096)
2016-05-20T09:00:04.861  Trace  svrpp004  tserv_a  GCTI-00-04541  RequestDeletePair received from [28] (0000002c qa_gad 10.138.21.179:43819)
message RequestDeletePair
AttributeReferenceID 101
AttributeThisDN '1264995'
AttributeConnID 01a0028365356bac
AttributeDataKey 'IVR_REASON'
2016-05-20T09:00:04.861  Interaction  svrpp004  tserv_a  GCTI-00-04543  Interaction message "RequestDeletePair" received from 28 ("qa_gad")
TDN:1264995
IID:01A0028365356BAC
OPER:33

@09:00:04.8616 Call [01a0028365356bac]: urid 000f0079
@09:00:04.8617 [BSYNC] Trace: Send to backup (tserv_b) [14]:
message RequestSetCallInfo
AttributeLastTransferOrigDN '1760001'
AttributeLastTransferConnID 01a0028365356bac
AttributeLastTransferHomeLocation 'sip_a@'
AttributeFirstTransferOrigDN '1760001'
AttributeFirstTransferConnID 01a0028365356bac
AttributeFirstTransferHomeLocation 'sip_a@'
AttributeUpdateRevision 983161
AttributeUserData [3266] 00 74 00 00..
'SITE_ARRIVED' ''
'XFER_FLAG' 'N'
'UTILITY' 'ABC'
'ANI' '+12345279360'
'DNIS' '1765007'
'CONNID' '01a0028365356bac'
'RouterData70' '("t"="1463759850 497")'
'REQUESTED_CALL_TYPE' 'ABC_ResMiscEng'
'REQUESTED_SKILL' 'ABC ResMiscEng'
'AGENTSAVAILABLE' 'Y'
'GVP_AGENT_XFER_RP' '1760001'
'RRequestedSkills'(list)
'CustomerSegment' 'default'
'ServiceType' 'default'
'ServiceObjective' ''
'BIZREZ' 'Residential'
'CALLER_GOAL' 'emergency'
'CARE_PHRASE_OFFERED' 'N'
'CIS_FOLDER' 'F1'
'CREDIT_PHRASE_OFFERED' 'N'
'HOLIDAY' 'N'
'IDENTIFIED' 'Y'
'IVR_ACCOUNT_NUM_R' '0314011786'
'IVR_DISPOSITION_1' ''
'IVR_DISPOSITION_2' ''
'IVR_DISPOSITION_3' ''
'IVR_DISPOSITION_DESC_1' ''
'IVR_DISPOSITION_DESC_2' ''
'IVR_DISPOSITION_DESC_3' ''
'IVR_LAST_STATE' ''
'IVR_PATH_PEG_NUMBERS' '118,110,111'
'IVR_RESULT' 'T'
'IVR_SS_COLETION_CODE' 'N'
'OUTBOUND_DISPOSITION' ''
'SAFE_ACCESS_PHRASE_OFFERED' 'N'
'SOFT_CLOSE_PROVIDED' 'N'
'GVP-Session-ID' 'AD565000-FF69-A878-2D33-EDBAB146E99E;gvp.rm.datanodes=1|2;gvp.rm.tenant-id=101_ABC_Main'
'ACTUAL_CALL_TYPE' 'ABC_ResEmergEng'
'ACTUAL_SKILL' 'ABC_Res_Emrgncy_Eng'
'VIRTUAL_QUEUE' 'ABC_ResEmergEng_VQ'
'LANGUAGE' 'English'
'RVQID' ''
'RVQDBID' ''
'LBR_ORIG' '106:365'
'LBR_TS' '759886483'
'LBR_SNUM' '65'
'RTargetTypeSelected' '4'
'RTargetRuleSelected' ''
'RTargetObjectSelected' '1760804_8800'
'RTargetObjSelDBID' '12912'
'RTargetAgentSelected' ''
'RTargetAgSelDBID' ''
'RTargetPlaceSelected' ''
'RTargetPlSelDBID' ''
'RTenant' 'Resources'
'RTenantDBID' '101'
'RStrategyName' 'ABC_PostGVP_AvayaAcd'
'RStrategyDBID' '410'
'CBR-actual_volume' ''
'CBR-Interaction_cost' ''
'CBR-contract_DBIDs' ''
'CBR-IT-path_DBIDs' ''
'RRequestedSkillCombination' ''
'UU_DATA' bin: 37 33 36 35.. (len=32)
'SCREEN_POP_MAIL_CITY' 'SOUTH GATE'
'SCREEN_POP_BA_STAT_CD' 'AC'
'SCREEN_POP_CHECK_DIGIT' '1'
'SCREEN_POP_OFFER_AMORT_SW' 'N'
'SCREEN_POP_MAIL_ADDRESS' '10521 WASHINGTON AVE'
'SCREEN_POP_MAIL_ZIP' '90280'
'SCREEN_POP_ASC_BILL_CYC_ID' '12'
'RESP_ACCOUNT_ID' '67007500'
'SCREEN_POP_HOME_PHONE_EXT' '0000000000'
'SCREEN_POP_CUST_SEGMENT' ' '
'SCREEN_POP_MED_BASELINE_SW' 'N'
'SCREEN_POP_EMAIL_ADDR' ' '
'SCREEN_POP_CARE_SW' 'N'
'SCREEN_POP_OVER_ONE_YR' 'Y'
'SCREEN_POP_CURR_BAL_DUE' '0.00'
'SCREEN_POP_YTD_VARIANCE' '0.00'
'SCREEN_POP_HOME_PHONE' '1235672686'
'SCREEN_POP_CUST_TY_CD' 'IC'
'SCREEN_POP_ON_SILE_PAY' 'N'
'SCREEN_POP_CUST_ID' '181134451'
'SCREEN_POP_MAIL_ZIP4' '6943'
'SCREEN_POP_BA_TERM_DT' ' '
'SCREEN_POP_BA_TY_CD' 'C'
'SCREEN_POP_NO_VC_ORDR_QTY' 0
'SCREEN_POP_BA_SPCL_LDGR_SW' 'N'
'SCREEN_POP_BA_CLS_DESC_CD' ' '
'SCREEN_POP_BA_OPEN_DT' '1992-12-19'
'SCREEN_POP_CORE_AGGR_BILL_CD' 'N'
'SCREEN_POP_SPOUSE_NM' ' '
'SCREEN_POP_SBA_CD' 'N'
'SCREEN_POP_CASH_ONLY_SW' 'N'
'SCREEN_POP_CF_TY_CD' 'R'
'SCREEN_POP_OFF_GREATER6' 'N'
'SCREEN_POP_MAIL_STATE' 'CA'
'SCREEN_POP_OVERDUE_COUNT' '00'
'SCREEN_POP_ELIGIBLE_SW' 'Y'
'SCREEN_POP_READ_OK_SW' 'Y'
'SCREEN_POP_VC_ORDR_QTY' 0
'SCREEN_POP_BASE' 'HTP'
'SCREEN_POP_ON_DEMAND_PAY' 'N'
'SCREEN_POP_BA_FRGN_LNG_CD' 'SP'
'SCREEN_POP_IC_ESTB_DT' '1992-12-19'
'SCREEN_POP_CF_ID' '67007500'
'SCREEN_POP_48HR_COUNT' '00'
'SCREEN_POP_BA_PAID_DT' ' '
'SCREEN_POP_CUST_ADDRESS' '10521 WASHINGTON AVE SGT  90280'
'SCREEN_POP_NBR_OF_DIALS' '4'
'SCREEN_POP_OFFER_RECERT_SW' 'N'
'SCREEN_POP_CUSTOMER_NAME' 'GRACIELA  MAZON'
'SCREEN_POP_THIRD_PARTY_SW' 'N'
'SCREEN_POP_LPP_SW' 'N'
'SCREEN_POP_ZIP_CODE' '90280'
AttributePropagatedCallType 2
AttributeConnID 01a0028365356bac
@09:00:04.8618 [BSYNC] Trace: Sent
@09:00:04.8619 [0] 8.1.001.55 distribute_response: message EventAttachedDataChanged
AttributeEventSequenceNumber 000000000000aa6e
AttributeTimeinuSecs 861911
AttributeTimeinSecs 1463760004 (09:00:04)
AttributeReferenceID 101
AttributeThirdPartyDN '1264995'
AttributeThisDNRole 2
AttributeThisDN '1264995'
AttributeNetworkPartyRole 2
AttributeNetworkDestDN '8800::1760001'
AttributeCustomerID 'Resources'
AttributeLastTransferOrigDN '1760001'
AttributeLastTransferConnID 01a0028365356bac
AttributeLastTransferHomeLocation 'sip_a@'
AttributeFirstTransferOrigDN '1760001'
AttributeFirstTransferConnID 01a0028365356bac
AttributeFirstTransferHomeLocation 'sip_a@'
AttributeANI '12345279360'
AttributeDNIS '1290001'
AttributeUserData [3266] 00 74 00 00..
'SITE_ARRIVED' ''
'XFER_FLAG' 'N'
'UTILITY' 'ABC'
'ANI' '+12345279360'
'DNIS' '1765007'
'CONNID' '01a0028365356bac'
'RouterData70' '("t"="1463759850 497")'
'REQUESTED_CALL_TYPE' 'ABC_ResMiscEng'
'REQUESTED_SKILL' 'ABC ResMiscEng'
'AGENTSAVAILABLE' 'Y'
'GVP_AGENT_XFER_RP' '1760001'
'RRequestedSkills'(list)
'CustomerSegment' 'default'
'ServiceType' 'default'
'ServiceObjective' ''
'BIZREZ' 'Residential'
'CALLER_GOAL' 'emergency'
'CARE_PHRASE_OFFERED' 'N'
'CIS_FOLDER' 'F1'
'CREDIT_PHRASE_OFFERED' 'N'
'HOLIDAY' 'N'
'IDENTIFIED' 'Y'
'IVR_ACCOUNT_NUM_R' '0314011786'
'IVR_DISPOSITION_1' ''
'IVR_DISPOSITION_2' ''
'IVR_DISPOSITION_3' ''
'IVR_DISPOSITION_DESC_1' ''
'IVR_DISPOSITION_DESC_2' ''
'IVR_DISPOSITION_DESC_3' ''
'IVR_LAST_STATE' ''
'IVR_PATH_PEG_NUMBERS' '118,110,111'
'IVR_RESULT' 'T'
'IVR_SS_COLETION_CODE' 'N'
'OUTBOUND_DISPOSITION' ''
'SAFE_ACCESS_PHRASE_OFFERED' 'N'
'SOFT_CLOSE_PROVIDED' 'N'
'GVP-Session-ID' 'AD565000-FF69-A878-2D33-EDBAB146E99E;gvp.rm.datanodes=1|2;gvp.rm.tenant-id=101_ABC_Main'
'ACTUAL_CALL_TYPE' 'ABC_ResEmergEng'
'ACTUAL_SKILL' 'ABC_Res_Emrgncy_Eng'
'VIRTUAL_QUEUE' 'ABC_ResEmergEng_VQ'
'LANGUAGE' 'English'
'RVQID' ''
'RVQDBID' ''
'LBR_ORIG' '106:365'
'LBR_TS' '759886483'
'LBR_SNUM' '65'
'RTargetTypeSelected' '4'
'RTargetRuleSelected' ''
'RTargetObjectSelected' '1760804_8800'
'RTargetObjSelDBID' '12912'
'RTargetAgentSelected' ''
'RTargetAgSelDBID' ''
'RTargetPlaceSelected' ''
'RTargetPlSelDBID' ''
'RTenant' 'Resources'
'RTenantDBID' '101'
'RStrategyName' 'ABC_PostGVP_AvayaAcd'
'RStrategyDBID' '410'
'CBR-actual_volume' ''
'CBR-Interaction_cost' ''
'CBR-contract_DBIDs' ''
'CBR-IT-path_DBIDs' ''
'RRequestedSkillCombination' ''
'UU_DATA' bin: 37 33 36 35.. (len=32)
'SCREEN_POP_MAIL_CITY' 'SOUTH GATE'
'SCREEN_POP_BA_STAT_CD' 'AC'
'SCREEN_POP_CHECK_DIGIT' '1'
'SCREEN_POP_OFFER_AMORT_SW' 'N'
'SCREEN_POP_MAIL_ADDRESS' '10521 WASHINGTON AVE'
'SCREEN_POP_MAIL_ZIP' '90280'
'SCREEN_POP_ASC_BILL_CYC_ID' '12'
'RESP_ACCOUNT_ID' '67007500'
'SCREEN_POP_HOME_PHONE_EXT' '0000000000'
'SCREEN_POP_CUST_SEGMENT' ' '
'SCREEN_POP_MED_BASELINE_SW' 'N'
'SCREEN_POP_EMAIL_ADDR' ' '
'SCREEN_POP_CARE_SW' 'N'
'SCREEN_POP_OVER_ONE_YR' 'Y'
'SCREEN_POP_CURR_BAL_DUE' '0.00'
'SCREEN_POP_YTD_VARIANCE' '0.00'
'SCREEN_POP_HOME_PHONE' '1235672686'
'SCREEN_POP_CUST_TY_CD' 'IC'
'SCREEN_POP_ON_SILE_PAY' 'N'
'SCREEN_POP_CUST_ID' '181134451'
'SCREEN_POP_MAIL_ZIP4' '6943'
'SCREEN_POP_BA_TERM_DT' ' '
'SCREEN_POP_BA_TY_CD' 'C'
'SCREEN_POP_NO_VC_ORDR_QTY' 0
'SCREEN_POP_BA_SPCL_LDGR_SW' 'N'
'SCREEN_POP_BA_CLS_DESC_CD' ' '
'SCREEN_POP_BA_OPEN_DT' '1992-12-19'
'SCREEN_POP_CORE_AGGR_BILL_CD' 'N'
'SCREEN_POP_SPOUSE_NM' ' '
'SCREEN_POP_SBA_CD' 'N'
'SCREEN_POP_CASH_ONLY_SW' 'N'
'SCREEN_POP_CF_TY_CD' 'R'
'SCREEN_POP_OFF_GREATER6' 'N'
'SCREEN_POP_MAIL_STATE' 'CA'
'SCREEN_POP_OVERDUE_COUNT' '00'
'SCREEN_POP_ELIGIBLE_SW' 'Y'
'SCREEN_POP_READ_OK_SW' 'Y'
'SCREEN_POP_VC_ORDR_QTY' 0
'SCREEN_POP_BASE' 'HTP'
'SCREEN_POP_ON_DEMAND_PAY' 'N'
'SCREEN_POP_BA_FRGN_LNG_CD' 'SP'
'SCREEN_POP_IC_ESTB_DT' '1992-12-19'
'SCREEN_POP_CF_ID' '67007500'
'SCREEN_POP_48HR_COUNT' '00'
'SCREEN_POP_BA_PAID_DT' ' '
'SCREEN_POP_CUST_ADDRESS' '10521 WASHINGTON AVE SGT  90280'
'SCREEN_POP_NBR_OF_DIALS' '4'
'SCREEN_POP_OFFER_RECERT_SW' 'N'
'SCREEN_POP_CUSTOMER_NAME' 'GRACIELA  MAZON'
'SCREEN_POP_THIRD_PARTY_SW' 'N'
'SCREEN_POP_LPP_SW' 'N'
'SCREEN_POP_ZIP_CODE' '90280'
AttributeCallUUID '0273KK5IJKBJP0F7K4AS22LAES0000OI'
AttributeConnID 01a0028365356bac
AttributeCallID 7045
AttributePropagatedCallType 2
AttributeCallType

Title: Re: Ail.Driver.Voice TlibEventInfo - Channel Error
Post by: Defender451 on May 20, 2016, 11:02:54 PM

2016-05-20T09:00:04.862  Interaction  svrpp004  tserv_a  GCTI-00-04544  Interaction message "EventAttachedDataChanged" generated
TDN:1264995
OIID:01A0028365356BAC
FIID:01A0028365356BAC
ANI:12345279360
DNIS:1290001
IID:01A0028365356BAC
OPER:85

2016-05-20T09:00:04.862  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [28] (0000002c qa_gad 10.138.21.179:43819)
2016-05-20T09:00:04.862  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [27] (0000000c wde_ss__a 10.194.21.159:51068)
2016-05-20T09:00:04.862  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [26] (0000000b wde_ss__b 10.138.21.225:40195)
2016-05-20T09:00:04.862  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [23] (00000008 routing_ss_a 10.194.21.161:45984)
2016-05-20T09:00:04.862  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [24] (00000009 n_ss_ccp_b 10.138.21.225:42167)
2016-05-20T09:00:04.862  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [25] (0000000a routing_ss_b 10.138.31.225:43858)
2016-05-20T09:00:04.862  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [22] (00000007 n_ss_ccp_a 10.194.21.159:37341)
@09:00:04.8621 [ISCC] Updated call:
i c:01a0028365356bac,5133ca0 @ m:0000000000000000,0 p:3 i:00001b85 nw:0000000000000000 t:2
  p:0000000000000000,4e73ca0 @ c:01a0028365356bac,5133ca0 r:2 ----- n:1264995:
  p:0000000000000000,4dc3180 @ c:01a0028365356bac,5133ca0 r:1 ----- n:12345279360:
  p:0000000000000000,5147fc0 @ c:01a0028365356bac,5133ca0 r:10 ----- n:1800312:
@09:00:04.8621 [ISCC] UserData propagation has been started
@09:00:04.8623 [ISCC] UserData propagation has been finished
@09:00:04.8624 [BSYNC] Trace: Send to backup (tserv_b) [14]:
message RequestSetCallInfo
AttributeLastTransferOrigDN '1760001'
AttributeLastTransferConnID 01a0028365356bac
AttributeLastTransferHomeLocation 'sip_a@'
AttributeFirstTransferOrigDN '1760001'
AttributeFirstTransferConnID 01a0028365356bac
AttributeFirstTransferHomeLocation 'sip_a@'
AttributeUpdateRevision 983161
AttributeUserData [3266] 00 74 00 00..
'SITE_ARRIVED' ''
'XFER_FLAG' 'N'
'UTILITY' 'ABC'
'ANI' '+12345279360'
'DNIS' '1765007'
'CONNID' '01a0028365356bac'
'RouterData70' '("t"="1463759850 497")'
'REQUESTED_CALL_TYPE' 'ABC_ResMiscEng'
'REQUESTED_SKILL' 'ABC ResMiscEng'
'AGENTSAVAILABLE' 'Y'
'GVP_AGENT_XFER_RP' '1760001'
'RRequestedSkills'(list)
'CustomerSegment' 'default'
'ServiceType' 'default'
'ServiceObjective' ''
'BIZREZ' 'Residential'
'CALLER_GOAL' 'emergency'
'CARE_PHRASE_OFFERED' 'N'
'CIS_FOLDER' 'F1'
'CREDIT_PHRASE_OFFERED' 'N'
'HOLIDAY' 'N'
'IDENTIFIED' 'Y'
'IVR_ACCOUNT_NUM_R' '0314011786'
'IVR_DISPOSITION_1' ''
'IVR_DISPOSITION_2' ''
'IVR_DISPOSITION_3' ''
'IVR_DISPOSITION_DESC_1' ''
'IVR_DISPOSITION_DESC_2' ''
'IVR_DISPOSITION_DESC_3' ''
'IVR_LAST_STATE' ''
'IVR_PATH_PEG_NUMBERS' '118,110,111'
'IVR_RESULT' 'T'
'IVR_SS_COLETION_CODE' 'N'
'OUTBOUND_DISPOSITION' ''
'SAFE_ACCESS_PHRASE_OFFERED' 'N'
'SOFT_CLOSE_PROVIDED' 'N'
'GVP-Session-ID' 'AD565000-FF69-A878-2D33-EDBAB146E99E;gvp.rm.datanodes=1|2;gvp.rm.tenant-id=101_ABC_Main'
'ACTUAL_CALL_TYPE' 'ABC_ResEmergEng'
'ACTUAL_SKILL' 'ABC_Res_Emrgncy_Eng'
'VIRTUAL_QUEUE' 'ABC_ResEmergEng_VQ'
'LANGUAGE' 'English'
'RVQID' ''
'RVQDBID' ''
'LBR_ORIG' '106:365'
'LBR_TS' '759886483'
'LBR_SNUM' '65'
'RTargetTypeSelected' '4'
'RTargetRuleSelected' ''
'RTargetObjectSelected' '1760804_8800'
'RTargetObjSelDBID' '12912'
'RTargetAgentSelected' ''
'RTargetAgSelDBID' ''
'RTargetPlaceSelected' ''
'RTargetPlSelDBID' ''
'RTenant' 'Resources'
'RTenantDBID' '101'
'RStrategyName' 'ABC_PostGVP_AvayaAcd'
'RStrategyDBID' '410'
'CBR-actual_volume' ''
'CBR-Interaction_cost' ''
'CBR-contract_DBIDs' ''
'CBR-IT-path_DBIDs' ''
'RRequestedSkillCombination' ''
'UU_DATA' bin: 37 33 36 35.. (len=32)
'SCREEN_POP_MAIL_CITY' 'SOUTH GATE'
'SCREEN_POP_BA_STAT_CD' 'AC'
'SCREEN_POP_CHECK_DIGIT' '1'
'SCREEN_POP_OFFER_AMORT_SW' 'N'
'SCREEN_POP_MAIL_ADDRESS' '10521 WASHINGTON AVE'
'SCREEN_POP_MAIL_ZIP' '90280'
'SCREEN_POP_ASC_BILL_CYC_ID' '12'
'RESP_ACCOUNT_ID' '67007500'
'SCREEN_POP_HOME_PHONE_EXT' '0000000000'
'SCREEN_POP_CUST_SEGMENT' ' '
'SCREEN_POP_MED_BASELINE_SW' 'N'
'SCREEN_POP_EMAIL_ADDR' ' '
'SCREEN_POP_CARE_SW' 'N'
'SCREEN_POP_OVER_ONE_YR' 'Y'
'SCREEN_POP_CURR_BAL_DUE' '0.00'
'SCREEN_POP_YTD_VARIANCE' '0.00'
'SCREEN_POP_HOME_PHONE' '1235672686'
'SCREEN_POP_CUST_TY_CD' 'IC'
'SCREEN_POP_ON_SILE_PAY' 'N'
'SCREEN_POP_CUST_ID' '181134451'
'SCREEN_POP_MAIL_ZIP4' '6943'
'SCREEN_POP_BA_TERM_DT' ' '
'SCREEN_POP_BA_TY_CD' 'C'
'SCREEN_POP_NO_VC_ORDR_QTY' 0
'SCREEN_POP_BA_SPCL_LDGR_SW' 'N'
'SCREEN_POP_BA_CLS_DESC_CD' ' '
'SCREEN_POP_BA_OPEN_DT' '1992-12-19'
'SCREEN_POP_CORE_AGGR_BILL_CD' 'N'
'SCREEN_POP_SPOUSE_NM' ' '
'SCREEN_POP_SBA_CD' 'N'
'SCREEN_POP_CASH_ONLY_SW' 'N'
'SCREEN_POP_CF_TY_CD' 'R'
'SCREEN_POP_OFF_GREATER6' 'N'
'SCREEN_POP_MAIL_STATE' 'CA'
'SCREEN_POP_OVERDUE_COUNT' '00'
'SCREEN_POP_ELIGIBLE_SW' 'Y'
'SCREEN_POP_READ_OK_SW' 'Y'
'SCREEN_POP_VC_ORDR_QTY' 0
'SCREEN_POP_BASE' 'HTP'
'SCREEN_POP_ON_DEMAND_PAY' 'N'
'SCREEN_POP_BA_FRGN_LNG_CD' 'SP'
'SCREEN_POP_IC_ESTB_DT' '1992-12-19'
'SCREEN_POP_CF_ID' '67007500'
'SCREEN_POP_48HR_COUNT' '00'
'SCREEN_POP_BA_PAID_DT' ' '
'SCREEN_POP_CUST_ADDRESS' '10521 WASHINGTON AVE SGT  90280'
'SCREEN_POP_NBR_OF_DIALS' '4'
'SCREEN_POP_OFFER_RECERT_SW' 'N'
'SCREEN_POP_CUSTOMER_NAME' 'GRACIELA  MAZON'
'SCREEN_POP_THIRD_PARTY_SW' 'N'
'SCREEN_POP_LPP_SW' 'N'
'SCREEN_POP_ZIP_CODE' '90280'
AttributePropagatedCallType 2
AttributeConnID 01a0028365356bac
@09:00:04.8625 [BSYNC] Trace: Sent
@09:00:04.8625 [0] 8.1.001.55 distribute call/party event: message EventCallDataChanged
AttributeEventSequenceNumber 000000000000aa6f
AttributeTimeSta 573f3484000d293b
AttributeConnID 01a0028365356bac
AttributeCallUUID '0273KK5IJKBJP0F7K4AS22LAES0000OI'
AttributeCtrlParty '1264995'
AttributeUserData [3266] 00 74 00 00..
'SITE_ARRIVED' ''
'XFER_FLAG' 'N'
'UTILITY' 'ABC'
'ANI' '+12345279360'
'DNIS' '1765007'
'CONNID' '01a0028365356bac'
'RouterData70' '("t"="1463759850 497")'
'REQUESTED_CALL_TYPE' 'ABC_ResMiscEng'
'REQUESTED_SKILL' 'ABC ResMiscEng'
'AGENTSAVAILABLE' 'Y'
'GVP_AGENT_XFER_RP' '1760001'
'RRequestedSkills'(list)
'CustomerSegment' 'default'
'ServiceType' 'default'
'ServiceObjective' ''
'BIZREZ' 'Residential'
'CALLER_GOAL' 'emergency'
'CARE_PHRASE_OFFERED' 'N'
'CIS_FOLDER' 'F1'
'CREDIT_PHRASE_OFFERED' 'N'
'HOLIDAY' 'N'
'IDENTIFIED' 'Y'
'IVR_ACCOUNT_NUM_R' '0314011786'
'IVR_DISPOSITION_1' ''
'IVR_DISPOSITION_2' ''
'IVR_DISPOSITION_3' ''
'IVR_DISPOSITION_DESC_1' ''
'IVR_DISPOSITION_DESC_2' ''
'IVR_DISPOSITION_DESC_3' ''
'IVR_LAST_STATE' ''
'IVR_PATH_PEG_NUMBERS' '118,110,111'
'IVR_RESULT' 'T'
'IVR_SS_COLETION_CODE' 'N'
'OUTBOUND_DISPOSITION' ''
'SAFE_ACCESS_PHRASE_OFFERED' 'N'
'SOFT_CLOSE_PROVIDED' 'N'
'GVP-Session-ID' 'AD565000-FF69-A878-2D33-EDBAB146E99E;gvp.rm.datanodes=1|2;gvp.rm.tenant-id=101_ABC_Main'
'ACTUAL_CALL_TYPE' 'ABC_ResEmergEng'
'ACTUAL_SKILL' 'ABC_Res_Emrgncy_Eng'
'VIRTUAL_QUEUE' 'ABC_ResEmergEng_VQ'
'LANGUAGE' 'English'
'RVQID' ''
'RVQDBID' ''
'LBR_ORIG' '106:365'
'LBR_TS' '759886483'
'LBR_SNUM' '65'
'RTargetTypeSelected' '4'
'RTargetRuleSelected' ''
'RTargetObjectSelected' '1760804_8800'
'RTargetObjSelDBID' '12912'
'RTargetAgentSelected' ''
'RTargetAgSelDBID' ''
'RTargetPlaceSelected' ''
'RTargetPlSelDBID' ''
'RTenant' 'Resources'
'RTenantDBID' '101'
'RStrategyName' 'ABC_PostGVP_AvayaAcd'
'RStrategyDBID' '410'
'CBR-actual_volume' ''
'CBR-Interaction_cost' ''
'CBR-contract_DBIDs' ''
'CBR-IT-path_DBIDs' ''
'RRequestedSkillCombination' ''
'UU_DATA' bin: 37 33 36 35.. (len=32)
'SCREEN_POP_MAIL_CITY' 'SOUTH GATE'
'SCREEN_POP_BA_STAT_CD' 'AC'
'SCREEN_POP_CHECK_DIGIT' '1'
'SCREEN_POP_OFFER_AMORT_SW' 'N'
'SCREEN_POP_MAIL_ADDRESS' '10521 WASHINGTON AVE'
'SCREEN_POP_MAIL_ZIP' '90280'
'SCREEN_POP_ASC_BILL_CYC_ID' '12'
'RESP_ACCOUNT_ID' '67007500'
'SCREEN_POP_HOME_PHONE_EXT' '0000000000'
'SCREEN_POP_CUST_SEGMENT' ' '
'SCREEN_POP_MED_BASELINE_SW' 'N'
'SCREEN_POP_EMAIL_ADDR' ' '
'SCREEN_POP_CARE_SW' 'N'
'SCREEN_POP_OVER_ONE_YR' 'Y'
'SCREEN_POP_CURR_BAL_DUE' '0.00'
'SCREEN_POP_YTD_VARIANCE' '0.00'
'SCREEN_POP_HOME_PHONE' '1235672686'
'SCREEN_POP_CUST_TY_CD' 'IC'
'SCREEN_POP_ON_SILE_PAY' 'N'
'SCREEN_POP_CUST_ID' '181134451'
'SCREEN_POP_MAIL_ZIP4' '6943'
'SCREEN_POP_BA_TERM_DT' ' '
'SCREEN_POP_BA_TY_CD' 'C'
'SCREEN_POP_NO_VC_ORDR_QTY' 0
'SCREEN_POP_BA_SPCL_LDGR_SW' 'N'
'SCREEN_POP_BA_CLS_DESC_CD' ' '
'SCREEN_POP_BA_OPEN_DT' '1992-12-19'
'SCREEN_POP_CORE_AGGR_BILL_CD' 'N'
'SCREEN_POP_SPOUSE_NM' ' '
'SCREEN_POP_SBA_CD' 'N'
'SCREEN_POP_CASH_ONLY_SW' 'N'
'SCREEN_POP_CF_TY_CD' 'R'
'SCREEN_POP_OFF_GREATER6' 'N'
'SCREEN_POP_MAIL_STATE' 'CA'
'SCREEN_POP_OVERDUE_COUNT' '00'
'SCREEN_POP_ELIGIBLE_SW' 'Y'
'SCREEN_POP_READ_OK_SW' 'Y'
'SCREEN_POP_VC_ORDR_QTY' 0
'SCREEN_POP_BASE' 'HTP'
'SCREEN_POP_ON_DEMAND_PAY' 'N'
'SCREEN_POP_BA_FRGN_LNG_CD' 'SP'
'SCREEN_POP_IC_ESTB_DT' '1992-12-19'
'SCREEN_POP_CF_ID' '67007500'
'SCREEN_POP_48HR_COUNT' '00'
'SCREEN_POP_BA_PAID_DT' ' '
'SCREEN_POP_CUST_ADDRESS' '10521 WASHINGTON AVE SGT  90280'
'SCREEN_POP_NBR_OF_DIALS' '4'
'SCREEN_POP_OFFER_RECERT_SW' 'N'
'SCREEN_POP_CUSTOMER_NAME' 'GRACIELA  MAZON'
'SCREEN_POP_THIRD_PARTY_SW' 'N'
'SCREEN_POP_LPP_SW' 'N'
'SCREEN_POP_ZIP_CODE' '90280'
2016-05-20T09:00:04.862  Interaction  svrpp004  tserv_a  GCTI-00-04544  Interaction message "EventCallDataChanged" generated
IID:01A0028365356BAC
OPER:161

2016-05-20T09:00:04.862  Trace  svrpp004  tserv_a  GCTI-00-04542  EventCallDataChanged sent to [21] (00000006 icon__voice 10.194.21.164:40142)
2016-05-20T09:00:04.862  Interaction  svrpp004  tserv_a  GCTI-00-04544  Interaction message "EventCallDataChanged" generated
IID:01A0028365356BAC
OPER:161

2016-05-20T09:00:04.862  Trace  svrpp004  tserv_a  GCTI-00-04542  EventCallDataChanged sent to [17] (00000003 icon__voice 10.138.21.228:59096)
2016-05-20T09:00:04.897  Trace  svrpp004  tserv_a  GCTI-00-04541  RequestDeletePair received from [28] (0000002c qa_gad 10.138.21.179:43819)
message RequestDeletePair
AttributeReferenceID 102
AttributeThisDN '1264995'
AttributeConnID 01a0028365356bac
AttributeDataKey 'RRequestedSkillCombination'
2016-05-20T09:00:04.897  Interaction  svrpp004  tserv_a  GCTI-00-04543  Interaction message "RequestDeletePair" received from 28 ("qa_gad")
TDN:1264995
IID:01A0028365356BAC
OPER:33

@09:00:04.8977 Call [01a0028365356bac]: urid 00100079
@09:00:04.8978 [BSYNC] Trace: Send to backup (tserv_b) [14]:
message RequestSetCallInfo
AttributeLastTransferOrigDN '1760001'
AttributeLastTransferConnID 01a0028365356bac
AttributeLastTransferHomeLocation 'sip_a@'
AttributeFirstTransferOrigDN '1760001'
AttributeFirstTransferConnID 01a0028365356bac
AttributeFirstTransferHomeLocation 'sip_a@'
AttributeUpdateRevision 1048697
AttributeUserData [1235] 00 73 00 00..
'SITE_ARRIVED' ''
'XFER_FLAG' 'N'
'UTILITY' 'ABC'
'ANI' '+12345279360'
'DNIS' '1765007'
'CONNID' '01a0028365356bac'
'RouterData70' '("t"="1463759850 497")'
'REQUESTED_CALL_TYPE' 'ABC_ResMiscEng'
'REQUESTED_SKILL' 'ABC ResMiscEng'
'AGENTSAVAILABLE' 'Y'
'GVP_AGENT_XFER_RP' '1760001'
'RRequestedSkills'(list)
'CustomerSegment' 'default'
'ServiceType' 'default'
'ServiceObjective' ''
'BIZREZ' 'Residential'
'CALLER_GOAL' 'emergency'
'CARE_PHRASE_OFFERED' 'N'
'CIS_FOLDER' 'F1'
'CREDIT_PHRASE_OFFERED' 'N'
'HOLIDAY' 'N'
'IDENTIFIED' 'Y'
'IVR_ACCOUNT_NUM_R' '0314011786'
'IVR_DISPOSITION_1' ''
'IVR_DISPOSITION_2' ''
'IVR_DISPOSITION_3' ''
'IVR_DISPOSITION_DESC_1' ''
'IVR_DISPOSITION_DESC_2' ''
'IVR_DISPOSITION_DESC_3' ''
'IVR_LAST_STATE' ''
'IVR_PATH_PEG_NUMBERS' '118,110,111'
'IVR_RESULT' 'T'
'IVR_SS_COLETION_CODE' 'N'
'OUTBOUND_DISPOSITION' ''
'SAFE_ACCESS_PHRASE_OFFERED' 'N'
'SOFT_CLOSE_PROVIDED' 'N'
'GVP-Session-ID' 'AD565000-FF69-A878-2D33-EDBAB146E99E;gvp.rm.datanodes=1|2;gvp.rm.tenant-id=101_ABC_Main'
'ACTUAL_CALL_TYPE' 'ABC_ResEmergEng'
'ACTUAL_SKILL' 'ABC_Res_Emrgncy_Eng'
'VIRTUAL_QUEUE' 'ABC_ResEmergEng_VQ'
'LANGUAGE' 'English'
'RVQID' ''
'RVQDBID' ''
'LBR_ORIG' '106:365'
'LBR_TS' '759886483'
'LBR_SNUM' '65'
'RTargetTypeSelected' '4'
'RTargetRuleSelected' ''
'RTargetObjectSelected' '1760804_8800'
'RTargetObjSelDBID' '12912'
'RTargetAgentSelected' ''
'RTargetAgSelDBID' ''
'RTargetPlaceSelected' ''
'RTargetPlSelDBID' ''
'RTenant' 'Resources'
'RTenantDBID' '101'
'RStrategyName' 'ABC_PostGVP_AvayaAcd'
'RStrategyDBID' '410'
'CBR-actual_volume' ''
'CBR-Interaction_cost' ''
'CBR-contract_DBIDs' ''
'CBR-IT-path_DBIDs' ''
'UU_DATA' bin: 37 33 36 35.. (len=32)
'SCREEN_POP_MAIL_CITY' 'SOUTH GATE'
'SCREEN_POP_BA_STAT_CD' 'AC'
'SCREEN_POP_CHECK_DIGIT' '1'
'SCREEN_POP_OFFER_AMORT_SW' 'N'
'SCREEN_POP_MAIL_ADDRESS' '10521 WASHINGTON AVE'
'SCREEN_POP_MAIL_ZIP' '90280'
'SCREEN_POP_ASC_BILL_CYC_ID' '12'
'RESP_ACCOUNT_ID' '67007500'
'SCREEN_POP_HOME_PHONE_EXT' '0000000000'
'SCREEN_POP_CUST_SEGMENT' ' '
'SCREEN_POP_MED_BASELINE_SW' 'N'
'SCREEN_POP_EMAIL_ADDR' ' '
'SCREEN_POP_CARE_SW' 'N'
'SCREEN_POP_OVER_ONE_YR' 'Y'
'SCREEN_POP_CURR_BAL_DUE' '0.00'
'SCREEN_POP_YTD_VARIANCE' '0.00'
'SCREEN_POP_HOME_PHONE' '1235672686'
'SCREEN_POP_CUST_TY_CD' 'IC'
'SCREEN_POP_ON_SILE_PAY' 'N'
'SCREEN_POP_CUST_ID' '181134451'
'SCREEN_POP_MAIL_ZIP4' '6943'
'SCREEN_POP_BA_TERM_DT' ' '
'SCREEN_POP_BA_TY_CD' 'C'
'SCREEN_POP_NO_VC_ORDR_QTY' 0
'SCREEN_POP_BA_SPCL_LDGR_SW' 'N'
'SCREEN_POP_BA_CLS_DESC_CD' ' '
'SCREEN_POP_BA_OPEN_DT' '1992-12-19'
'SCREEN_POP_CORE_AGGR_BILL_CD' 'N'
'SCREEN_POP_SPOUSE_NM' ' '
'SCREEN_POP_SBA_CD' 'N'
'SCREEN_POP_CASH_ONLY_SW' 'N'
'SCREEN_POP_CF_TY_CD' 'R'
'SCREEN_POP_OFF_GREATER6' 'N'
'SCREEN_POP_MAIL_STATE' 'CA'
'SCREEN_POP_OVERDUE_COUNT' '00'
'SCREEN_POP_ELIGIBLE_SW' 'Y'
'SCREEN_POP_READ_OK_SW' 'Y'
'SCREEN_POP_VC_ORDR_QTY' 0
'SCREEN_POP_BASE' 'HTP'
'SCREEN_POP_ON_DEMAND_PAY' 'N'
'SCREEN_POP_BA_FRGN_LNG_CD' 'SP'
'SCREEN_POP_IC_ESTB_DT' '1992-12-19'
'SCREEN_POP_CF_ID' '67007500'
'SCREEN_POP_48HR_COUNT' '00'
'SCREEN_POP_BA_PAID_DT' ' '
'SCREEN_POP_CUST_ADDRESS' '10521 WASHINGTON AVE SGT  90280'
'SCREEN_POP_NBR_OF_DIALS' '4'
'SCREEN_POP_OFFER_RECERT_SW' 'N'
'SCREEN_POP_CUSTOMER_NAME' 'GRACIELA  MAZON'
'SCREEN_POP_THIRD_PARTY_SW' 'N'
'SCREEN_POP_LPP_SW' 'N'
'SCREEN_POP_ZIP_CODE' '90280'
AttributePropagatedCallType 2
AttributeConnID 01a0028365356bac

Title: Re: Ail.Driver.Voice TlibEventInfo - Channel Error
Post by: Defender451 on May 20, 2016, 11:03:42 PM

@09:00:04.8979 [BSYNC] Trace: Sent
@09:00:04.8979 [0] 8.1.001.55 distribute_response: message EventAttachedDataChanged
AttributeEventSequenceNumber 000000000000aa70
AttributeTimeinuSecs 897984
AttributeTimeinSecs 1463760004 (09:00:04)
AttributeReferenceID 102
AttributeThirdPartyDN '1264995'
AttributeThisDNRole 2
AttributeThisDN '1264995'
AttributeNetworkPartyRole 2
AttributeNetworkDestDN '8800::1760001'
AttributeCustomerID 'Resources'
AttributeLastTransferOrigDN '1760001'
AttributeLastTransferConnID 01a0028365356bac
AttributeLastTransferHomeLocation 'sip_a@'
AttributeFirstTransferOrigDN '1760001'
AttributeFirstTransferConnID 01a0028365356bac
AttributeFirstTransferHomeLocation 'sip_a@'
AttributeANI '12345279360'
AttributeDNIS '1290001'
AttributeUserData [1235] 00 73 00 00..
'SITE_ARRIVED' ''
'XFER_FLAG' 'N'
'UTILITY' 'ABC'
'ANI' '+12345279360'
'DNIS' '1765007'
'CONNID' '01a0028365356bac'
'RouterData70' '("t"="1463759850 497")'
'REQUESTED_CALL_TYPE' 'ABC_ResMiscEng'
'REQUESTED_SKILL' 'ABC ResMiscEng'
'AGENTSAVAILABLE' 'Y'
'GVP_AGENT_XFER_RP' '1760001'
'RRequestedSkills'(list)
'CustomerSegment' 'default'
'ServiceType' 'default'
'ServiceObjective' ''
'BIZREZ' 'Residential'
'CALLER_GOAL' 'emergency'
'CARE_PHRASE_OFFERED' 'N'
'CIS_FOLDER' 'F1'
'CREDIT_PHRASE_OFFERED' 'N'
'HOLIDAY' 'N'
'IDENTIFIED' 'Y'
'IVR_ACCOUNT_NUM_R' '0314011786'
'IVR_DISPOSITION_1' ''
'IVR_DISPOSITION_2' ''
'IVR_DISPOSITION_3' ''
'IVR_DISPOSITION_DESC_1' ''
'IVR_DISPOSITION_DESC_2' ''
'IVR_DISPOSITION_DESC_3' ''
'IVR_LAST_STATE' ''
'IVR_PATH_PEG_NUMBERS' '118,110,111'
'IVR_RESULT' 'T'
'IVR_SS_COLETION_CODE' 'N'
'OUTBOUND_DISPOSITION' ''
'SAFE_ACCESS_PHRASE_OFFERED' 'N'
'SOFT_CLOSE_PROVIDED' 'N'
'GVP-Session-ID' 'AD565000-FF69-A878-2D33-EDBAB146E99E;gvp.rm.datanodes=1|2;gvp.rm.tenant-id=101_ABC_Main'
'ACTUAL_CALL_TYPE' 'ABC_ResEmergEng'
'ACTUAL_SKILL' 'ABC_Res_Emrgncy_Eng'
'VIRTUAL_QUEUE' 'ABC_ResEmergEng_VQ'
'LANGUAGE' 'English'
'RVQID' ''
'RVQDBID' ''
'LBR_ORIG' '106:365'
'LBR_TS' '759886483'
'LBR_SNUM' '65'
'RTargetTypeSelected' '4'
'RTargetRuleSelected' ''
'RTargetObjectSelected' '1760804_8800'
'RTargetObjSelDBID' '12912'
'RTargetAgentSelected' ''
'RTargetAgSelDBID' ''
'RTargetPlaceSelected' ''
'RTargetPlSelDBID' ''
'RTenant' 'Resources'
'RTenantDBID' '101'
'RStrategyName' 'ABC_PostGVP_AvayaAcd'
'RStrategyDBID' '410'
'CBR-actual_volume' ''
'CBR-Interaction_cost' ''
'CBR-contract_DBIDs' ''
'CBR-IT-path_DBIDs' ''
'UU_DATA' bin: 37 33 36 35.. (len=32)
'SCREEN_POP_MAIL_CITY' 'SOUTH GATE'
'SCREEN_POP_BA_STAT_CD' 'AC'
'SCREEN_POP_CHECK_DIGIT' '1'
'SCREEN_POP_OFFER_AMORT_SW' 'N'
'SCREEN_POP_MAIL_ADDRESS' '10521 WASHINGTON AVE'
'SCREEN_POP_MAIL_ZIP' '90280'
'SCREEN_POP_ASC_BILL_CYC_ID' '12'
'RESP_ACCOUNT_ID' '67007500'
'SCREEN_POP_HOME_PHONE_EXT' '0000000000'
'SCREEN_POP_CUST_SEGMENT' ' '
'SCREEN_POP_MED_BASELINE_SW' 'N'
'SCREEN_POP_EMAIL_ADDR' ' '
'SCREEN_POP_CARE_SW' 'N'
'SCREEN_POP_OVER_ONE_YR' 'Y'
'SCREEN_POP_CURR_BAL_DUE' '0.00'
'SCREEN_POP_YTD_VARIANCE' '0.00'
'SCREEN_POP_HOME_PHONE' '1235672686'
'SCREEN_POP_CUST_TY_CD' 'IC'
'SCREEN_POP_ON_SILE_PAY' 'N'
'SCREEN_POP_CUST_ID' '181134451'
'SCREEN_POP_MAIL_ZIP4' '6943'
'SCREEN_POP_BA_TERM_DT' ' '
'SCREEN_POP_BA_TY_CD' 'C'
'SCREEN_POP_NO_VC_ORDR_QTY' 0
'SCREEN_POP_BA_SPCL_LDGR_SW' 'N'
'SCREEN_POP_BA_CLS_DESC_CD' ' '
'SCREEN_POP_BA_OPEN_DT' '1992-12-19'
'SCREEN_POP_CORE_AGGR_BILL_CD' 'N'
'SCREEN_POP_SPOUSE_NM' ' '
'SCREEN_POP_SBA_CD' 'N'
'SCREEN_POP_CASH_ONLY_SW' 'N'
'SCREEN_POP_CF_TY_CD' 'R'
'SCREEN_POP_OFF_GREATER6' 'N'
'SCREEN_POP_MAIL_STATE' 'CA'
'SCREEN_POP_OVERDUE_COUNT' '00'
'SCREEN_POP_ELIGIBLE_SW' 'Y'
'SCREEN_POP_READ_OK_SW' 'Y'
'SCREEN_POP_VC_ORDR_QTY' 0
'SCREEN_POP_BASE' 'HTP'
'SCREEN_POP_ON_DEMAND_PAY' 'N'
'SCREEN_POP_BA_FRGN_LNG_CD' 'SP'
'SCREEN_POP_IC_ESTB_DT' '1992-12-19'
'SCREEN_POP_CF_ID' '67007500'
'SCREEN_POP_48HR_COUNT' '00'
'SCREEN_POP_BA_PAID_DT' ' '
'SCREEN_POP_CUST_ADDRESS' '10521 WASHINGTON AVE SGT  90280'
'SCREEN_POP_NBR_OF_DIALS' '4'
'SCREEN_POP_OFFER_RECERT_SW' 'N'
'SCREEN_POP_CUSTOMER_NAME' 'GRACIELA  MAZON'
'SCREEN_POP_THIRD_PARTY_SW' 'N'
'SCREEN_POP_LPP_SW' 'N'
'SCREEN_POP_ZIP_CODE' '90280'
AttributeCallUUID '0273KK5IJKBJP0F7K4AS22LAES0000OI'
AttributeConnID 01a0028365356bac
AttributeCallID 7045
AttributePropagatedCallType 2
AttributeCallType 2
2016-05-20T09:00:04.898  Interaction  svrpp004  tserv_a  GCTI-00-04544  Interaction message "EventAttachedDataChanged" generated
TDN:1264995
OIID:01A0028365356BAC
FIID:01A0028365356BAC
ANI:12345279360
DNIS:1290001
IID:01A0028365356BAC
OPER:85

2016-05-20T09:00:04.898  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [28] (0000002c qa_gad 10.138.21.179:43819)
2016-05-20T09:00:04.898  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [27] (0000000c wde_ss__a 10.194.21.159:51068)
2016-05-20T09:00:04.898  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [26] (0000000b wde_ss__b 10.138.21.225:40195)
2016-05-20T09:00:04.898  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [23] (00000008 routing_ss_a 10.194.21.161:45984)
2016-05-20T09:00:04.898  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [24] (00000009 n_ss_ccp_b 10.138.21.225:42167)
2016-05-20T09:00:04.898  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [25] (0000000a routing_ss_b 10.138.31.225:43858)
2016-05-20T09:00:04.898  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [22] (00000007 n_ss_ccp_a 10.194.21.159:37341)
@09:00:04.8982 [ISCC] Updated call:
i c:01a0028365356bac,5133ca0 @ m:0000000000000000,0 p:3 i:00001b85 nw:0000000000000000 t:2
  p:0000000000000000,4e73ca0 @ c:01a0028365356bac,5133ca0 r:2 ----- n:1264995:
  p:0000000000000000,4dc3180 @ c:01a0028365356bac,5133ca0 r:1 ----- n:12345279360:
  p:0000000000000000,5147fc0 @ c:01a0028365356bac,5133ca0 r:10 ----- n:1800312:
@09:00:04.8982 [ISCC] UserData propagation has been started
@09:00:04.8983 [ISCC] UserData propagation has been finished
@09:00:04.8984 [BSYNC] Trace: Send to backup (tserv_b) [14]:
message RequestSetCallInfo
AttributeLastTransferOrigDN '1760001'
AttributeLastTransferConnID 01a0028365356bac
AttributeLastTransferHomeLocation 'sip_a@'
AttributeFirstTransferOrigDN '1760001'
AttributeFirstTransferConnID 01a0028365356bac
AttributeFirstTransferHomeLocation 'sip_a@'
AttributeUpdateRevision 1048697
AttributeUserData [1235] 00 73 00 00..
'SITE_ARRIVED' ''
'XFER_FLAG' 'N'
'UTILITY' 'ABC'
'ANI' '+12345279360'
'DNIS' '1765007'
'CONNID' '01a0028365356bac'
'RouterData70' '("t"="1463759850 497")'
'REQUESTED_CALL_TYPE' 'ABC_ResMiscEng'
'REQUESTED_SKILL' 'ABC ResMiscEng'
'AGENTSAVAILABLE' 'Y'
'GVP_AGENT_XFER_RP' '1760001'
'RRequestedSkills'(list)
'CustomerSegment' 'default'
'ServiceType' 'default'
'ServiceObjective' ''
'BIZREZ' 'Residential'
'CALLER_GOAL' 'emergency'
'CARE_PHRASE_OFFERED' 'N'
'CIS_FOLDER' 'F1'
'CREDIT_PHRASE_OFFERED' 'N'
'HOLIDAY' 'N'
'IDENTIFIED' 'Y'
'IVR_ACCOUNT_NUM_R' '0314011786'
'IVR_DISPOSITION_1' ''
'IVR_DISPOSITION_2' ''
'IVR_DISPOSITION_3' ''
'IVR_DISPOSITION_DESC_1' ''
'IVR_DISPOSITION_DESC_2' ''
'IVR_DISPOSITION_DESC_3' ''
'IVR_LAST_STATE' ''
'IVR_PATH_PEG_NUMBERS' '118,110,111'
'IVR_RESULT' 'T'
'IVR_SS_COLETION_CODE' 'N'
'OUTBOUND_DISPOSITION' ''
'SAFE_ACCESS_PHRASE_OFFERED' 'N'
'SOFT_CLOSE_PROVIDED' 'N'
'GVP-Session-ID' 'AD565000-FF69-A878-2D33-EDBAB146E99E;gvp.rm.datanodes=1|2;gvp.rm.tenant-id=101_ABC_Main'
'ACTUAL_CALL_TYPE' 'ABC_ResEmergEng'
'ACTUAL_SKILL' 'ABC_Res_Emrgncy_Eng'
'VIRTUAL_QUEUE' 'ABC_ResEmergEng_VQ'
'LANGUAGE' 'English'
'RVQID' ''
'RVQDBID' ''
'LBR_ORIG' '106:365'
'LBR_TS' '759886483'
'LBR_SNUM' '65'
'RTargetTypeSelected' '4'
'RTargetRuleSelected' ''
'RTargetObjectSelected' '1760804_8800'
'RTargetObjSelDBID' '12912'
'RTargetAgentSelected' ''
'RTargetAgSelDBID' ''
'RTargetPlaceSelected' ''
'RTargetPlSelDBID' ''
'RTenant' 'Resources'
'RTenantDBID' '101'
'RStrategyName' 'ABC_PostGVP_AvayaAcd'
'RStrategyDBID' '410'
'CBR-actual_volume' ''
'CBR-Interaction_cost' ''
'CBR-contract_DBIDs' ''
'CBR-IT-path_DBIDs' ''
'UU_DATA' bin: 37 33 36 35.. (len=32)
'SCREEN_POP_MAIL_CITY' 'SOUTH GATE'
'SCREEN_POP_BA_STAT_CD' 'AC'
'SCREEN_POP_CHECK_DIGIT' '1'
'SCREEN_POP_OFFER_AMORT_SW' 'N'
'SCREEN_POP_MAIL_ADDRESS' '10521 WASHINGTON AVE'
'SCREEN_POP_MAIL_ZIP' '90280'
'SCREEN_POP_ASC_BILL_CYC_ID' '12'
'RESP_ACCOUNT_ID' '67007500'
'SCREEN_POP_HOME_PHONE_EXT' '0000000000'
'SCREEN_POP_CUST_SEGMENT' ' '
'SCREEN_POP_MED_BASELINE_SW' 'N'
'SCREEN_POP_EMAIL_ADDR' ' '
'SCREEN_POP_CARE_SW' 'N'
'SCREEN_POP_OVER_ONE_YR' 'Y'
'SCREEN_POP_CURR_BAL_DUE' '0.00'
'SCREEN_POP_YTD_VARIANCE' '0.00'
'SCREEN_POP_HOME_PHONE' '1235672686'
'SCREEN_POP_CUST_TY_CD' 'IC'
'SCREEN_POP_ON_SILE_PAY' 'N'
'SCREEN_POP_CUST_ID' '181134451'
'SCREEN_POP_MAIL_ZIP4' '6943'
'SCREEN_POP_BA_TERM_DT' ' '
'SCREEN_POP_BA_TY_CD' 'C'
'SCREEN_POP_NO_VC_ORDR_QTY' 0
'SCREEN_POP_BA_SPCL_LDGR_SW' 'N'
'SCREEN_POP_BA_CLS_DESC_CD' ' '
'SCREEN_POP_BA_OPEN_DT' '1992-12-19'
'SCREEN_POP_CORE_AGGR_BILL_CD' 'N'
'SCREEN_POP_SPOUSE_NM' ' '
'SCREEN_POP_SBA_CD' 'N'
'SCREEN_POP_CASH_ONLY_SW' 'N'
'SCREEN_POP_CF_TY_CD' 'R'
'SCREEN_POP_OFF_GREATER6' 'N'
'SCREEN_POP_MAIL_STATE' 'CA'
'SCREEN_POP_OVERDUE_COUNT' '00'
'SCREEN_POP_ELIGIBLE_SW' 'Y'
'SCREEN_POP_READ_OK_SW' 'Y'
'SCREEN_POP_VC_ORDR_QTY' 0
'SCREEN_POP_BASE' 'HTP'
'SCREEN_POP_ON_DEMAND_PAY' 'N'
'SCREEN_POP_BA_FRGN_LNG_CD' 'SP'
'SCREEN_POP_IC_ESTB_DT' '1992-12-19'
'SCREEN_POP_CF_ID' '67007500'
'SCREEN_POP_48HR_COUNT' '00'
'SCREEN_POP_BA_PAID_DT' ' '
'SCREEN_POP_CUST_ADDRESS' '10521 WASHINGTON AVE SGT  90280'
'SCREEN_POP_NBR_OF_DIALS' '4'
'SCREEN_POP_OFFER_RECERT_SW' 'N'
'SCREEN_POP_CUSTOMER_NAME' 'GRACIELA  MAZON'
'SCREEN_POP_THIRD_PARTY_SW' 'N'
'SCREEN_POP_LPP_SW' 'N'
'SCREEN_POP_ZIP_CODE' '90280'
AttributePropagatedCallType 2
AttributeConnID 01a0028365356bac
@09:00:04.8984 [BSYNC] Trace: Sent
@09:00:04.8985 [0] 8.1.001.55 distribute call/party event: message EventCallDataChanged
AttributeEventSequenceNumber 000000000000aa71
AttributeTimeSta 573f3484000db5bd
AttributeConnID 01a0028365356bac
AttributeCallUUID '0273KK5IJKBJP0F7K4AS22LAES0000OI'
AttributeCtrlParty '1264995'
AttributeUserData [1235] 00 73 00 00..
'SITE_ARRIVED' ''
'XFER_FLAG' 'N'
'UTILITY' 'ABC'
'ANI' '+12345279360'
'DNIS' '1765007'
'CONNID' '01a0028365356bac'
'RouterData70' '("t"="1463759850 497")'
'REQUESTED_CALL_TYPE' 'ABC_ResMiscEng'
'REQUESTED_SKILL' 'ABC ResMiscEng'
'AGENTSAVAILABLE' 'Y'
'GVP_AGENT_XFER_RP' '1760001'
'RRequestedSkills'(list)
'CustomerSegment' 'default'
'ServiceType' 'default'
'ServiceObjective' ''
'BIZREZ' 'Residential'
'CALLER_GOAL' 'emergency'
'CARE_PHRASE_OFFERED' 'N'
'CIS_FOLDER' 'F1'
'CREDIT_PHRASE_OFFERED' 'N'
'HOLIDAY' 'N'
'IDENTIFIED' 'Y'
'IVR_ACCOUNT_NUM_R' '0314011786'
'IVR_DISPOSITION_1' ''
'IVR_DISPOSITION_2' ''
'IVR_DISPOSITION_3' ''
'IVR_DISPOSITION_DESC_1' ''
'IVR_DISPOSITION_DESC_2' ''
'IVR_DISPOSITION_DESC_3' ''
'IVR_LAST_STATE' ''
'IVR_PATH_PEG_NUMBERS' '118,110,111'
'IVR_RESULT' 'T'
'IVR_SS_COLETION_CODE' 'N'
'OUTBOUND_DISPOSITION' ''
'SAFE_ACCESS_PHRASE_OFFERED' 'N'
'SOFT_CLOSE_PROVIDED' 'N'
'GVP-Session-ID' 'AD565000-FF69-A878-2D33-EDBAB146E99E;gvp.rm.datanodes=1|2;gvp.rm.tenant-id=101_ABC_Main'
'ACTUAL_CALL_TYPE' 'ABC_ResEmergEng'
'ACTUAL_SKILL' 'ABC_Res_Emrgncy_Eng'
'VIRTUAL_QUEUE' 'ABC_ResEmergEng_VQ'
'LANGUAGE' 'English'
'RVQID' ''
'RVQDBID' ''
'LBR_ORIG' '106:365'
'LBR_TS' '759886483'
'LBR_SNUM' '65'
'RTargetTypeSelected' '4'
'RTargetRuleSelected' ''
'RTargetObjectSelected' '1760804_8800'
'RTargetObjSelDBID' '12912'
'RTargetAgentSelected' ''
'RTargetAgSelDBID' ''
'RTargetPlaceSelected' ''
'RTargetPlSelDBID' ''
'RTenant' 'Resources'
'RTenantDBID' '101'
'RStrategyName' 'ABC_PostGVP_AvayaAcd'
'RStrategyDBID' '410'
'CBR-actual_volume' ''
'CBR-Interaction_cost' ''
'CBR-contract_DBIDs' ''
'CBR-IT-path_DBIDs' ''
'UU_DATA' bin: 37 33 36 35.. (len=32)
'SCREEN_POP_MAIL_CITY' 'SOUTH GATE'
'SCREEN_POP_BA_STAT_CD' 'AC'
'SCREEN_POP_CHECK_DIGIT' '1'
'SCREEN_POP_OFFER_AMORT_SW' 'N'
'SCREEN_POP_MAIL_ADDRESS' '10521 WASHINGTON AVE'
'SCREEN_POP_MAIL_ZIP' '90280'
'SCREEN_POP_ASC_BILL_CYC_ID' '12'
'RESP_ACCOUNT_ID' '67007500'
'SCREEN_POP_HOME_PHONE_EXT' '0000000000'
'SCREEN_POP_CUST_SEGMENT' ' '
'SCREEN_POP_MED_BASELINE_SW' 'N'
'SCREEN_POP_EMAIL_ADDR' ' '
'SCREEN_POP_CARE_SW' 'N'
'SCREEN_POP_OVER_ONE_YR' 'Y'
'SCREEN_POP_CURR_BAL_DUE' '0.00'
'SCREEN_POP_YTD_VARIANCE' '0.00'
'SCREEN_POP_HOME_PHONE' '1235672686'
'SCREEN_POP_CUST_TY_CD' 'IC'
'SCREEN_POP_ON_SILE_PAY' 'N'
'SCREEN_POP_CUST_ID' '181134451'
'SCREEN_POP_MAIL_ZIP4' '6943'
'SCREEN_POP_BA_TERM_DT' ' '
'SCREEN_POP_BA_TY_CD' 'C'
'SCREEN_POP_NO_VC_ORDR_QTY' 0
'SCREEN_POP_BA_SPCL_LDGR_SW' 'N'
'SCREEN_POP_BA_CLS_DESC_CD' ' '
'SCREEN_POP_BA_OPEN_DT' '1992-12-19'
'SCREEN_POP_CORE_AGGR_BILL_CD' 'N'
'SCREEN_POP_SPOUSE_NM' ' '
'SCREEN_POP_SBA_CD' 'N'
'SCREEN_POP_CASH_ONLY_SW' 'N'
'SCREEN_POP_CF_TY_CD' 'R'
'SCREEN_POP_OFF_GREATER6' 'N'
'SCREEN_POP_MAIL_STATE' 'CA'
'SCREEN_POP_OVERDUE_COUNT' '00'
'SCREEN_POP_ELIGIBLE_SW' 'Y'
'SCREEN_POP_READ_OK_SW' 'Y'
'SCREEN_POP_VC_ORDR_QTY' 0
'SCREEN_POP_BASE' 'HTP'
'SCREEN_POP_ON_DEMAND_PAY' 'N'
'SCREEN_POP_BA_FRGN_LNG_CD' 'SP'
'SCREEN_POP_IC_ESTB_DT' '1992-12-19'
'SCREEN_POP_CF_ID' '67007500'
'SCREEN_POP_48HR_COUNT' '00'
'SCREEN_POP_BA_PAID_DT' ' '
'SCREEN_POP_CUST_ADDRESS' '10521 WASHINGTON AVE SGT  90280'
'SCREEN_POP_NBR_OF_DIALS' '4'
'SCREEN_POP_OFFER_RECERT_SW' 'N'
'SCREEN_POP_CUSTOMER_NAME' 'GRACIELA  MAZON'
'SCREEN_POP_THIRD_PARTY_SW' 'N'
'SCREEN_POP_LPP_SW' 'N'
'SCREEN_POP_ZIP_CODE' '90280'
2016-05-20T09:00:04.898  Interaction  svrpp004  tserv_a  GCTI-00-04544  Interaction message "EventCallDataChanged" generated
IID:01A0028365356BAC
OPER:161

2016-05-20T09:00:04.898  Trace  svrpp004  tserv_a  GCTI-00-04542  EventCallDataChanged sent to [21] (00000006 icon__voice 10.194.21.164:40142)
2016-05-20T09:00:04.898  Interaction  svrpp004  tserv_a  GCTI-00-04544  Interaction message "EventCallDataChanged" generated
IID:01A0028365356BAC
OPER:161

2016-05-20T09:00:04.898  Trace  svrpp004  tserv_a  GCTI-00-04542  EventCallDataChanged sent to [17] (00000003 icon__voice 10.138.21.228:59096)
2016-05-20T09:00:04.920  Trace  svrpp004  tserv_a  GCTI-00-04541  RequestDeletePair received from [28] (0000002c qa_gad 10.138.21.179:43819)
message RequestDeletePair
AttributeReferenceID 103
AttributeThisDN '1264995'
AttributeConnID 01a0028365356bac
AttributeDataKey 'ServiceType'
2016-05-20T09:00:04.920  Interaction  svrpp004  tserv_a  GCTI-00-04543  Interaction message "RequestDeletePair" received from 28 ("qa_gad")
TDN:1264995
IID:01A0028365356BAC
OPER:33

@09:00:04.9210 Call [01a0028365356bac]: urid 00110079
@09:00:04.9210 [BSYNC] Trace: Send to backup (tserv_b) [14]:
message RequestSetCallInfo
AttributeLastTransferOrigDN '1760001'
AttributeLastTransferConnID 01a0028365356bac
AttributeLastTransferHomeLocation 'sip_a@'
AttributeFirstTransferOrigDN '1760001'
AttributeFirstTransferConnID 01a0028365356bac
AttributeFirstTransferHomeLocation 'sip_a@'
AttributeUpdateRevision 1114233
AttributeUserData [3212] 00 72 00 00..
'SITE_ARRIVED' ''
'XFER_FLAG' 'N'
'UTILITY' 'ABC'
'ANI' '+12345279360'
'DNIS' '1765007'
'CONNID' '01a0028365356bac'
'RouterData70' '("t"="1463759850 497")'
'REQUESTED_CALL_TYPE' 'ABC_ResMiscEng'
'REQUESTED_SKILL' 'ABC ResMiscEng'
'AGENTSAVAILABLE' 'Y'
'GVP_AGENT_XFER_RP' '1760001'
'RRequestedSkills'(list)
'CustomerSegment' 'default'
'ServiceObjective' ''
'BIZREZ' 'Residential'
'CALLER_GOAL' 'emergency'
'CARE_PHRASE_OFFERED' 'N'
'CIS_FOLDER' 'F1'
'CREDIT_PHRASE_OFFERED' 'N'
'HOLIDAY' 'N'
'IDENTIFIED' 'Y'
'IVR_ACCOUNT_NUM_R' '0314011786'
'IVR_DISPOSITION_1' ''
'IVR_DISPOSITION_2' ''
'IVR_DISPOSITION_3' ''
'IVR_DISPOSITION_DESC_1' ''
'IVR_DISPOSITION_DESC_2' ''
'IVR_DISPOSITION_DESC_3' ''
'IVR_LAST_STATE' ''
'IVR_PATH_PEG_NUMBERS' '118,110,111'
'IVR_RESULT' 'T'
'IVR_SS_COLETION_CODE' 'N'
'OUTBOUND_DISPOSITION' ''
'SAFE_ACCESS_PHRASE_OFFERED' 'N'
'SOFT_CLOSE_PROVIDED' 'N'
'GVP-Session-ID' 'AD565000-FF69-A878-2D33-EDBAB146E99E;gvp.rm.datanodes=1|2;gvp.rm.tenant-id=101_ABC_Main'
'ACTUAL_CALL_TYPE' 'ABC_ResEmergEng'
'ACTUAL_SKILL' 'ABC_Res_Emrgncy_Eng'
'VIRTUAL_QUEUE' 'ABC_ResEmergEng_VQ'
'LANGUAGE' 'English'
'RVQID' ''
'RVQDBID' ''
'LBR_ORIG' '106:365'
'LBR_TS' '759886483'
'LBR_SNUM' '65'
'RTargetTypeSelected' '4'
'RTargetRuleSelected' ''
'RTargetObjectSelected' '1760804_8800'
'RTargetObjSelDBID' '12912'
'RTargetAgentSelected' ''
'RTargetAgSelDBID' ''
'RTargetPlaceSelected' ''
'RTargetPlSelDBID' ''
'RTenant' 'Resources'
'RTenantDBID' '101'
'RStrategyName' 'ABC_PostGVP_AvayaAcd'
'RStrategyDBID' '410'
'CBR-actual_volume' ''
'CBR-Interaction_cost' ''
'CBR-contract_DBIDs' ''
'CBR-IT-path_DBIDs' ''
'UU_DATA' bin: 37 33 36 35.. (len=32)
'SCREEN_POP_MAIL_CITY' 'SOUTH GATE'
'SCREEN_POP_BA_STAT_CD' 'AC'
'SCREEN_POP_CHECK_DIGIT' '1'
'SCREEN_POP_OFFER_AMORT_SW' 'N'
'SCREEN_POP_MAIL_ADDRESS' '10521 WASHINGTON AVE'
'SCREEN_POP_MAIL_ZIP' '90280'
'SCREEN_POP_ASC_BILL_CYC_ID' '12'
'RESP_ACCOUNT_ID' '67007500'
'SCREEN_POP_HOME_PHONE_EXT' '0000000000'
'SCREEN_POP_CUST_SEGMENT' ' '
'SCREEN_POP_MED_BASELINE_SW' 'N'
'SCREEN_POP_EMAIL_ADDR' ' '
'SCREEN_POP_CARE_SW' 'N'
'SCREEN_POP_OVER_ONE_YR' 'Y'
'SCREEN_POP_CURR_BAL_DUE' '0.00'
'SCREEN_POP_YTD_VARIANCE' '0.00'
'SCREEN_POP_HOME_PHONE' '1235672686'
'SCREEN_POP_CUST_TY_CD' 'IC'
'SCREEN_POP_ON_SILE_PAY' 'N'
'SCREEN_POP_CUST_ID' '181134451'
'SCREEN_POP_MAIL_ZIP4' '6943'
'SCREEN_POP_BA_TERM_DT' ' '
'SCREEN_POP_BA_TY_CD' 'C'
'SCREEN_POP_NO_VC_ORDR_QTY' 0
'SCREEN_POP_BA_SPCL_LDGR_SW' 'N'
'SCREEN_POP_BA_CLS_DESC_CD' ' '
'SCREEN_POP_BA_OPEN_DT' '1992-12-19'
'SCREEN_POP_CORE_AGGR_BILL_CD' 'N'
'SCREEN_POP_SPOUSE_NM' ' '
'SCREEN_POP_SBA_CD' 'N'
'SCREEN_POP_CASH_ONLY_SW' 'N'
'SCREEN_POP_CF_TY_CD' 'R'
'SCREEN_POP_OFF_GREATER6' 'N'
'SCREEN_POP_MAIL_STATE' 'CA'
'SCREEN_POP_OVERDUE_COUNT' '00'
'SCREEN_POP_ELIGIBLE_SW' 'Y'
'SCREEN_POP_READ_OK_SW' 'Y'
'SCREEN_POP_VC_ORDR_QTY' 0
'SCREEN_POP_BASE' 'HTP'
'SCREEN_POP_ON_DEMAND_PAY' 'N'
'SCREEN_POP_BA_FRGN_LNG_CD' 'SP'
'SCREEN_POP_IC_ESTB_DT' '1992-12-19'
'SCREEN_POP_CF_ID' '67007500'
'SCREEN_POP_48HR_COUNT' '00'
'SCREEN_POP_BA_PAID_DT' ' '
'SCREEN_POP_CUST_ADDRESS' '10521 WASHINGTON AVE SGT  90280'
'SCREEN_POP_NBR_OF_DIALS' '4'
'SCREEN_POP_OFFER_RECERT_SW' 'N'
'SCREEN_POP_CUSTOMER_NAME' 'GRACIELA  MAZON'
'SCREEN_POP_THIRD_PARTY_SW' 'N'
'SCREEN_POP_LPP_SW' 'N'
'SCREEN_POP_ZIP_CODE' '90280'
AttributePropagatedCallType 2
AttributeConnID 01a0028365356bac

Title: Re: Ail.Driver.Voice TlibEventInfo - Channel Error
Post by: Defender451 on May 20, 2016, 11:04:25 PM

@09:00:04.9211 [BSYNC] Trace: Sent
@09:00:04.9211 [0] 8.1.001.55 distribute_response: message EventAttachedDataChanged
AttributeEventSequenceNumber 000000000000aa72
AttributeTimeinuSecs 921138
AttributeTimeinSecs 1463760004 (09:00:04)
AttributeReferenceID 103
AttributeThirdPartyDN '1264995'
AttributeThisDNRole 2
AttributeThisDN '1264995'
AttributeNetworkPartyRole 2
AttributeNetworkDestDN '8800::1760001'
AttributeCustomerID 'Resources'
AttributeLastTransferOrigDN '1760001'
AttributeLastTransferConnID 01a0028365356bac
AttributeLastTransferHomeLocation 'sip_a@'
AttributeFirstTransferOrigDN '1760001'
AttributeFirstTransferConnID 01a0028365356bac
AttributeFirstTransferHomeLocation 'sip_a@'
AttributeANI '12345279360'
AttributeDNIS '1290001'
AttributeUserData [3212] 00 72 00 00..
'SITE_ARRIVED' ''
'XFER_FLAG' 'N'
'UTILITY' 'ABC'
'ANI' '+12345279360'
'DNIS' '1765007'
'CONNID' '01a0028365356bac'
'RouterData70' '("t"="1463759850 497")'
'REQUESTED_CALL_TYPE' 'ABC_ResMiscEng'
'REQUESTED_SKILL' 'ABC ResMiscEng'
'AGENTSAVAILABLE' 'Y'
'GVP_AGENT_XFER_RP' '1760001'
'RRequestedSkills'(list)
'CustomerSegment' 'default'
'ServiceObjective' ''
'BIZREZ' 'Residential'
'CALLER_GOAL' 'emergency'
'CARE_PHRASE_OFFERED' 'N'
'CIS_FOLDER' 'F1'
'CREDIT_PHRASE_OFFERED' 'N'
'HOLIDAY' 'N'
'IDENTIFIED' 'Y'
'IVR_ACCOUNT_NUM_R' '0314011786'
'IVR_DISPOSITION_1' ''
'IVR_DISPOSITION_2' ''
'IVR_DISPOSITION_3' ''
'IVR_DISPOSITION_DESC_1' ''
'IVR_DISPOSITION_DESC_2' ''
'IVR_DISPOSITION_DESC_3' ''
'IVR_LAST_STATE' ''
'IVR_PATH_PEG_NUMBERS' '118,110,111'
'IVR_RESULT' 'T'
'IVR_SS_COLETION_CODE' 'N'
'OUTBOUND_DISPOSITION' ''
'SAFE_ACCESS_PHRASE_OFFERED' 'N'
'SOFT_CLOSE_PROVIDED' 'N'
'GVP-Session-ID' 'AD565000-FF69-A878-2D33-EDBAB146E99E;gvp.rm.datanodes=1|2;gvp.rm.tenant-id=101_ABC_Main'
'ACTUAL_CALL_TYPE' 'ABC_ResEmergEng'
'ACTUAL_SKILL' 'ABC_Res_Emrgncy_Eng'
'VIRTUAL_QUEUE' 'ABC_ResEmergEng_VQ'
'LANGUAGE' 'English'
'RVQID' ''
'RVQDBID' ''
'LBR_ORIG' '106:365'
'LBR_TS' '759886483'
'LBR_SNUM' '65'
'RTargetTypeSelected' '4'
'RTargetRuleSelected' ''
'RTargetObjectSelected' '1760804_8800'
'RTargetObjSelDBID' '12912'
'RTargetAgentSelected' ''
'RTargetAgSelDBID' ''
'RTargetPlaceSelected' ''
'RTargetPlSelDBID' ''
'RTenant' 'Resources'
'RTenantDBID' '101'
'RStrategyName' 'ABC_PostGVP_AvayaAcd'
'RStrategyDBID' '410'
'CBR-actual_volume' ''
'CBR-Interaction_cost' ''
'CBR-contract_DBIDs' ''
'CBR-IT-path_DBIDs' ''
'UU_DATA' bin: 37 33 36 35.. (len=32)
'SCREEN_POP_MAIL_CITY' 'SOUTH GATE'
'SCREEN_POP_BA_STAT_CD' 'AC'
'SCREEN_POP_CHECK_DIGIT' '1'
'SCREEN_POP_OFFER_AMORT_SW' 'N'
'SCREEN_POP_MAIL_ADDRESS' '10521 WASHINGTON AVE'
'SCREEN_POP_MAIL_ZIP' '90280'
'SCREEN_POP_ASC_BILL_CYC_ID' '12'
'RESP_ACCOUNT_ID' '67007500'
'SCREEN_POP_HOME_PHONE_EXT' '0000000000'
'SCREEN_POP_CUST_SEGMENT' ' '
'SCREEN_POP_MED_BASELINE_SW' 'N'
'SCREEN_POP_EMAIL_ADDR' ' '
'SCREEN_POP_CARE_SW' 'N'
'SCREEN_POP_OVER_ONE_YR' 'Y'
'SCREEN_POP_CURR_BAL_DUE' '0.00'
'SCREEN_POP_YTD_VARIANCE' '0.00'
'SCREEN_POP_HOME_PHONE' '1235672686'
'SCREEN_POP_CUST_TY_CD' 'IC'
'SCREEN_POP_ON_SILE_PAY' 'N'
'SCREEN_POP_CUST_ID' '181134451'
'SCREEN_POP_MAIL_ZIP4' '6943'
'SCREEN_POP_BA_TERM_DT' ' '
'SCREEN_POP_BA_TY_CD' 'C'
'SCREEN_POP_NO_VC_ORDR_QTY' 0
'SCREEN_POP_BA_SPCL_LDGR_SW' 'N'
'SCREEN_POP_BA_CLS_DESC_CD' ' '
'SCREEN_POP_BA_OPEN_DT' '1992-12-19'
'SCREEN_POP_CORE_AGGR_BILL_CD' 'N'
'SCREEN_POP_SPOUSE_NM' ' '
'SCREEN_POP_SBA_CD' 'N'
'SCREEN_POP_CASH_ONLY_SW' 'N'
'SCREEN_POP_CF_TY_CD' 'R'
'SCREEN_POP_OFF_GREATER6' 'N'
'SCREEN_POP_MAIL_STATE' 'CA'
'SCREEN_POP_OVERDUE_COUNT' '00'
'SCREEN_POP_ELIGIBLE_SW' 'Y'
'SCREEN_POP_READ_OK_SW' 'Y'
'SCREEN_POP_VC_ORDR_QTY' 0
'SCREEN_POP_BASE' 'HTP'
'SCREEN_POP_ON_DEMAND_PAY' 'N'
'SCREEN_POP_BA_FRGN_LNG_CD' 'SP'
'SCREEN_POP_IC_ESTB_DT' '1992-12-19'
'SCREEN_POP_CF_ID' '67007500'
'SCREEN_POP_48HR_COUNT' '00'
'SCREEN_POP_BA_PAID_DT' ' '
'SCREEN_POP_CUST_ADDRESS' '10521 WASHINGTON AVE SGT  90280'
'SCREEN_POP_NBR_OF_DIALS' '4'
'SCREEN_POP_OFFER_RECERT_SW' 'N'
'SCREEN_POP_CUSTOMER_NAME' 'GRACIELA  MAZON'
'SCREEN_POP_THIRD_PARTY_SW' 'N'
'SCREEN_POP_LPP_SW' 'N'
'SCREEN_POP_ZIP_CODE' '90280'
AttributeCallUUID '0273KK5IJKBJP0F7K4AS22LAES0000OI'
AttributeConnID 01a0028365356bac
AttributeCallID 7045
AttributePropagatedCallType 2
AttributeCallType 2
2016-05-20T09:00:04.921  Interaction  svrpp004  tserv_a  GCTI-00-04544  Interaction message "EventAttachedDataChanged" generated
TDN:1264995
OIID:01A0028365356BAC
FIID:01A0028365356BAC
ANI:12345279360
DNIS:1290001
IID:01A0028365356BAC
OPER:85

2016-05-20T09:00:04.921  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [28] (0000002c qa_gad 10.138.21.179:43819)
2016-05-20T09:00:04.921  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [27] (0000000c wde_ss__a 10.194.21.159:51068)
2016-05-20T09:00:04.921  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [26] (0000000b wde_ss__b 10.138.21.225:40195)
2016-05-20T09:00:04.921  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [23] (00000008 routing_ss_a 10.194.21.161:45984)
2016-05-20T09:00:04.921  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [24] (00000009 n_ss_ccp_b 10.138.21.225:42167)
2016-05-20T09:00:04.921  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [25] (0000000a routing_ss_b 10.138.31.225:43858)
2016-05-20T09:00:04.921  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [22] (00000007 n_ss_ccp_a 10.194.21.159:37341)
@09:00:04.9213 [ISCC] Updated call:
i c:01a0028365356bac,5133ca0 @ m:0000000000000000,0 p:3 i:00001b85 nw:0000000000000000 t:2
  p:0000000000000000,4e73ca0 @ c:01a0028365356bac,5133ca0 r:2 ----- n:1264995:
  p:0000000000000000,4dc3180 @ c:01a0028365356bac,5133ca0 r:1 ----- n:12345279360:
  p:0000000000000000,5147fc0 @ c:01a0028365356bac,5133ca0 r:10 ----- n:1800312:
@09:00:04.9213 [ISCC] UserData propagation has been started
@09:00:04.9214 [ISCC] UserData propagation has been finished
@09:00:04.9214 [BSYNC] Trace: Send to backup (tserv_b) [14]:
message RequestSetCallInfo
AttributeLastTransferOrigDN '1760001'
AttributeLastTransferConnID 01a0028365356bac
AttributeLastTransferHomeLocation 'sip_a@'
AttributeFirstTransferOrigDN '1760001'
AttributeFirstTransferConnID 01a0028365356bac
AttributeFirstTransferHomeLocation 'sip_a@'
AttributeUpdateRevision 1114233
AttributeUserData [3212] 00 72 00 00..
'SITE_ARRIVED' ''
'XFER_FLAG' 'N'
'UTILITY' 'ABC'
'ANI' '+12345279360'
'DNIS' '1765007'
'CONNID' '01a0028365356bac'
'RouterData70' '("t"="1463759850 497")'
'REQUESTED_CALL_TYPE' 'ABC_ResMiscEng'
'REQUESTED_SKILL' 'ABC ResMiscEng'
'AGENTSAVAILABLE' 'Y'
'GVP_AGENT_XFER_RP' '1760001'
'RRequestedSkills'(list)
'CustomerSegment' 'default'
'ServiceObjective' ''
'BIZREZ' 'Residential'
'CALLER_GOAL' 'emergency'
'CARE_PHRASE_OFFERED' 'N'
'CIS_FOLDER' 'F1'
'CREDIT_PHRASE_OFFERED' 'N'
'HOLIDAY' 'N'
'IDENTIFIED' 'Y'
'IVR_ACCOUNT_NUM_R' '0314011786'
'IVR_DISPOSITION_1' ''
'IVR_DISPOSITION_2' ''
'IVR_DISPOSITION_3' ''
'IVR_DISPOSITION_DESC_1' ''
'IVR_DISPOSITION_DESC_2' ''
'IVR_DISPOSITION_DESC_3' ''
'IVR_LAST_STATE' ''
'IVR_PATH_PEG_NUMBERS' '118,110,111'
'IVR_RESULT' 'T'
'IVR_SS_COLETION_CODE' 'N'
'OUTBOUND_DISPOSITION' ''
'SAFE_ACCESS_PHRASE_OFFERED' 'N'
'SOFT_CLOSE_PROVIDED' 'N'
'GVP-Session-ID' 'AD565000-FF69-A878-2D33-EDBAB146E99E;gvp.rm.datanodes=1|2;gvp.rm.tenant-id=101_ABC_Main'
'ACTUAL_CALL_TYPE' 'ABC_ResEmergEng'
'ACTUAL_SKILL' 'ABC_Res_Emrgncy_Eng'
'VIRTUAL_QUEUE' 'ABC_ResEmergEng_VQ'
'LANGUAGE' 'English'
'RVQID' ''
'RVQDBID' ''
'LBR_ORIG' '106:365'
'LBR_TS' '759886483'
'LBR_SNUM' '65'
'RTargetTypeSelected' '4'
'RTargetRuleSelected' ''
'RTargetObjectSelected' '1760804_8800'
'RTargetObjSelDBID' '12912'
'RTargetAgentSelected' ''
'RTargetAgSelDBID' ''
'RTargetPlaceSelected' ''
'RTargetPlSelDBID' ''
'RTenant' 'Resources'
'RTenantDBID' '101'
'RStrategyName' 'ABC_PostGVP_AvayaAcd'
'RStrategyDBID' '410'
'CBR-actual_volume' ''
'CBR-Interaction_cost' ''
'CBR-contract_DBIDs' ''
'CBR-IT-path_DBIDs' ''
'UU_DATA' bin: 37 33 36 35.. (len=32)
'SCREEN_POP_MAIL_CITY' 'SOUTH GATE'
'SCREEN_POP_BA_STAT_CD' 'AC'
'SCREEN_POP_CHECK_DIGIT' '1'
'SCREEN_POP_OFFER_AMORT_SW' 'N'
'SCREEN_POP_MAIL_ADDRESS' '10521 WASHINGTON AVE'
'SCREEN_POP_MAIL_ZIP' '90280'
'SCREEN_POP_ASC_BILL_CYC_ID' '12'
'RESP_ACCOUNT_ID' '67007500'
'SCREEN_POP_HOME_PHONE_EXT' '0000000000'
'SCREEN_POP_CUST_SEGMENT' ' '
'SCREEN_POP_MED_BASELINE_SW' 'N'
'SCREEN_POP_EMAIL_ADDR' ' '
'SCREEN_POP_CARE_SW' 'N'
'SCREEN_POP_OVER_ONE_YR' 'Y'
'SCREEN_POP_CURR_BAL_DUE' '0.00'
'SCREEN_POP_YTD_VARIANCE' '0.00'
'SCREEN_POP_HOME_PHONE' '1235672686'
'SCREEN_POP_CUST_TY_CD' 'IC'
'SCREEN_POP_ON_SILE_PAY' 'N'
'SCREEN_POP_CUST_ID' '181134451'
'SCREEN_POP_MAIL_ZIP4' '6943'
'SCREEN_POP_BA_TERM_DT' ' '
'SCREEN_POP_BA_TY_CD' 'C'
'SCREEN_POP_NO_VC_ORDR_QTY' 0
'SCREEN_POP_BA_SPCL_LDGR_SW' 'N'
'SCREEN_POP_BA_CLS_DESC_CD' ' '
'SCREEN_POP_BA_OPEN_DT' '1992-12-19'
'SCREEN_POP_CORE_AGGR_BILL_CD' 'N'
'SCREEN_POP_SPOUSE_NM' ' '
'SCREEN_POP_SBA_CD' 'N'
'SCREEN_POP_CASH_ONLY_SW' 'N'
'SCREEN_POP_CF_TY_CD' 'R'
'SCREEN_POP_OFF_GREATER6' 'N'
'SCREEN_POP_MAIL_STATE' 'CA'
'SCREEN_POP_OVERDUE_COUNT' '00'
'SCREEN_POP_ELIGIBLE_SW' 'Y'
'SCREEN_POP_READ_OK_SW' 'Y'
'SCREEN_POP_VC_ORDR_QTY' 0
'SCREEN_POP_BASE' 'HTP'
'SCREEN_POP_ON_DEMAND_PAY' 'N'
'SCREEN_POP_BA_FRGN_LNG_CD' 'SP'
'SCREEN_POP_IC_ESTB_DT' '1992-12-19'
'SCREEN_POP_CF_ID' '67007500'
'SCREEN_POP_48HR_COUNT' '00'
'SCREEN_POP_BA_PAID_DT' ' '
'SCREEN_POP_CUST_ADDRESS' '10521 WASHINGTON AVE SGT  90280'
'SCREEN_POP_NBR_OF_DIALS' '4'
'SCREEN_POP_OFFER_RECERT_SW' 'N'
'SCREEN_POP_CUSTOMER_NAME' 'GRACIELA  MAZON'
'SCREEN_POP_THIRD_PARTY_SW' 'N'
'SCREEN_POP_LPP_SW' 'N'
'SCREEN_POP_ZIP_CODE' '90280'
AttributePropagatedCallType 2
AttributeConnID 01a0028365356bac
@09:00:04.9216 [BSYNC] Trace: Sent
@09:00:04.9216 [0] 8.1.001.55 distribute call/party event: message EventCallDataChanged
AttributeEventSequenceNumber 000000000000aa73
AttributeTimeSta 573f3484000e103a
AttributeConnID 01a0028365356bac
AttributeCallUUID '0273KK5IJKBJP0F7K4AS22LAES0000OI'
AttributeCtrlParty '1264995'
AttributeUserData [3212] 00 72 00 00..
'SITE_ARRIVED' ''
'XFER_FLAG' 'N'
'UTILITY' 'ABC'
'ANI' '+12345279360'
'DNIS' '1765007'
'CONNID' '01a0028365356bac'
'RouterData70' '("t"="1463759850 497")'
'REQUESTED_CALL_TYPE' 'ABC_ResMiscEng'
'REQUESTED_SKILL' 'ABC ResMiscEng'
'AGENTSAVAILABLE' 'Y'
'GVP_AGENT_XFER_RP' '1760001'
'RRequestedSkills'(list)
'CustomerSegment' 'default'
'ServiceObjective' ''
'BIZREZ' 'Residential'
'CALLER_GOAL' 'emergency'
'CARE_PHRASE_OFFERED' 'N'
'CIS_FOLDER' 'F1'
'CREDIT_PHRASE_OFFERED' 'N'
'HOLIDAY' 'N'
'IDENTIFIED' 'Y'
'IVR_ACCOUNT_NUM_R' '0314011786'
'IVR_DISPOSITION_1' ''
'IVR_DISPOSITION_2' ''
'IVR_DISPOSITION_3' ''
'IVR_DISPOSITION_DESC_1' ''
'IVR_DISPOSITION_DESC_2' ''
'IVR_DISPOSITION_DESC_3' ''
'IVR_LAST_STATE' ''
'IVR_PATH_PEG_NUMBERS' '118,110,111'
'IVR_RESULT' 'T'
'IVR_SS_COLETION_CODE' 'N'
'OUTBOUND_DISPOSITION' ''
'SAFE_ACCESS_PHRASE_OFFERED' 'N'
'SOFT_CLOSE_PROVIDED' 'N'
'GVP-Session-ID' 'AD565000-FF69-A878-2D33-EDBAB146E99E;gvp.rm.datanodes=1|2;gvp.rm.tenant-id=101_ABC_Main'
'ACTUAL_CALL_TYPE' 'ABC_ResEmergEng'
'ACTUAL_SKILL' 'ABC_Res_Emrgncy_Eng'
'VIRTUAL_QUEUE' 'ABC_ResEmergEng_VQ'
'LANGUAGE' 'English'
'RVQID' ''
'RVQDBID' ''
'LBR_ORIG' '106:365'
'LBR_TS' '759886483'
'LBR_SNUM' '65'
'RTargetTypeSelected' '4'
'RTargetRuleSelected' ''
'RTargetObjectSelected' '1760804_8800'
'RTargetObjSelDBID' '12912'
'RTargetAgentSelected' ''
'RTargetAgSelDBID' ''
'RTargetPlaceSelected' ''
'RTargetPlSelDBID' ''
'RTenant' 'Resources'
'RTenantDBID' '101'
'RStrategyName' 'ABC_PostGVP_AvayaAcd'
'RStrategyDBID' '410'
'CBR-actual_volume' ''
'CBR-Interaction_cost' ''
'CBR-contract_DBIDs' ''
'CBR-IT-path_DBIDs' ''
'UU_DATA' bin: 37 33 36 35.. (len=32)
'SCREEN_POP_MAIL_CITY' 'SOUTH GATE'
'SCREEN_POP_BA_STAT_CD' 'AC'
'SCREEN_POP_CHECK_DIGIT' '1'
'SCREEN_POP_OFFER_AMORT_SW' 'N'
'SCREEN_POP_MAIL_ADDRESS' '10521 WASHINGTON AVE'
'SCREEN_POP_MAIL_ZIP' '90280'
'SCREEN_POP_ASC_BILL_CYC_ID' '12'
'RESP_ACCOUNT_ID' '67007500'
'SCREEN_POP_HOME_PHONE_EXT' '0000000000'
'SCREEN_POP_CUST_SEGMENT' ' '
'SCREEN_POP_MED_BASELINE_SW' 'N'
'SCREEN_POP_EMAIL_ADDR' ' '
'SCREEN_POP_CARE_SW' 'N'
'SCREEN_POP_OVER_ONE_YR' 'Y'
'SCREEN_POP_CURR_BAL_DUE' '0.00'
'SCREEN_POP_YTD_VARIANCE' '0.00'
'SCREEN_POP_HOME_PHONE' '1235672686'
'SCREEN_POP_CUST_TY_CD' 'IC'
'SCREEN_POP_ON_SILE_PAY' 'N'
'SCREEN_POP_CUST_ID' '181134451'
'SCREEN_POP_MAIL_ZIP4' '6943'
'SCREEN_POP_BA_TERM_DT' ' '
'SCREEN_POP_BA_TY_CD' 'C'
'SCREEN_POP_NO_VC_ORDR_QTY' 0
'SCREEN_POP_BA_SPCL_LDGR_SW' 'N'
'SCREEN_POP_BA_CLS_DESC_CD' ' '
'SCREEN_POP_BA_OPEN_DT' '1992-12-19'
'SCREEN_POP_CORE_AGGR_BILL_CD' 'N'
'SCREEN_POP_SPOUSE_NM' ' '
'SCREEN_POP_SBA_CD' 'N'
'SCREEN_POP_CASH_ONLY_SW' 'N'
'SCREEN_POP_CF_TY_CD' 'R'
'SCREEN_POP_OFF_GREATER6' 'N'
'SCREEN_POP_MAIL_STATE' 'CA'
'SCREEN_POP_OVERDUE_COUNT' '00'
'SCREEN_POP_ELIGIBLE_SW' 'Y'
'SCREEN_POP_READ_OK_SW' 'Y'
'SCREEN_POP_VC_ORDR_QTY' 0
'SCREEN_POP_BASE' 'HTP'
'SCREEN_POP_ON_DEMAND_PAY' 'N'
'SCREEN_POP_BA_FRGN_LNG_CD' 'SP'
'SCREEN_POP_IC_ESTB_DT' '1992-12-19'
'SCREEN_POP_CF_ID' '67007500'
'SCREEN_POP_48HR_COUNT' '00'
'SCREEN_POP_BA_PAID_DT' ' '
'SCREEN_POP_CUST_ADDRESS' '10521 WASHINGTON AVE SGT  90280'
'SCREEN_POP_NBR_OF_DIALS' '4'
'SCREEN_POP_OFFER_RECERT_SW' 'N'
'SCREEN_POP_CUSTOMER_NAME' 'GRACIELA  MAZON'
'SCREEN_POP_THIRD_PARTY_SW' 'N'
'SCREEN_POP_LPP_SW' 'N'
'SCREEN_POP_ZIP_CODE' '90280'
2016-05-20T09:00:04.921  Interaction  svrpp004  tserv_a  GCTI-00-04544  Interaction message "EventCallDataChanged" generated
IID:01A0028365356BAC
OPER:161

2016-05-20T09:00:04.921  Trace  svrpp004  tserv_a  GCTI-00-04542  EventCallDataChanged sent to [21] (00000006 icon__voice 10.194.21.164:40142)
2016-05-20T09:00:04.921  Interaction  svrpp004  tserv_a  GCTI-00-04544  Interaction message "EventCallDataChanged" generated
IID:01A0028365356BAC
OPER:161

2016-05-20T09:00:04.921  Trace  svrpp004  tserv_a  GCTI-00-04542  EventCallDataChanged sent to [17] (00000003 icon__voice 10.138.21.228:59096)
2016-05-20T09:00:04.954  Trace  svrpp004  tserv_a  GCTI-00-04541  RequestDeletePair received from [28] (0000002c qa_gad 10.138.21.179:43819)
message RequestDeletePair
AttributeReferenceID 104
AttributeThisDN '1264995'
AttributeConnID 01a0028365356bac
AttributeDataKey 'IVR_DISPOSITION_DESC_3'
2016-05-20T09:00:04.954  Interaction  svrpp004  tserv_a  GCTI-00-04543  Interaction message "RequestDeletePair" received from 28 ("qa_gad")
TDN:1264995
IID:01A0028365356BAC
OPER:33

@09:00:04.9544 Call [01a0028365356bac]: urid 00120079
@09:00:04.9544 [BSYNC] Trace: Send to backup (tserv_b) [14]:
message RequestSetCallInfo
AttributeLastTransferOrigDN '1760001'
AttributeLastTransferConnID 01a0028365356bac
AttributeLastTransferHomeLocation 'sip_a@'
AttributeFirstTransferOrigDN '1760001'
AttributeFirstTransferConnID 01a0028365356bac
AttributeFirstTransferHomeLocation 'sip_a@'
AttributeUpdateRevision 1179769
AttributeUserData [3185] 00 71 00 00..
'SITE_ARRIVED' ''
'XFER_FLAG' 'N'
'UTILITY' 'ABC'
'ANI' '+12345279360'
'DNIS' '1765007'
'CONNID' '01a0028365356bac'
'RouterData70' '("t"="1463759850 497")'
'REQUESTED_CALL_TYPE' 'ABC_ResMiscEng'
'REQUESTED_SKILL' 'ABC ResMiscEng'
'AGENTSAVAILABLE' 'Y'
'GVP_AGENT_XFER_RP' '1760001'
'RRequestedSkills'(list)
'CustomerSegment' 'default'
'ServiceObjective' ''
'BIZREZ' 'Residential'
'CALLER_GOAL' 'emergency'
'CARE_PHRASE_OFFERED' 'N'
'CIS_FOLDER' 'F1'
'CREDIT_PHRASE_OFFERED' 'N'
'HOLIDAY' 'N'
'IDENTIFIED' 'Y'
'IVR_ACCOUNT_NUM_R' '0314011786'
'IVR_DISPOSITION_1' ''
'IVR_DISPOSITION_2' ''
'IVR_DISPOSITION_3' ''
'IVR_DISPOSITION_DESC_1' ''
'IVR_DISPOSITION_DESC_2' ''
'IVR_LAST_STATE' ''
'IVR_PATH_PEG_NUMBERS' '118,110,111'
'IVR_RESULT' 'T'
'IVR_SS_COLETION_CODE' 'N'
'OUTBOUND_DISPOSITION' ''
'SAFE_ACCESS_PHRASE_OFFERED' 'N'
'SOFT_CLOSE_PROVIDED' 'N'
'GVP-Session-ID' 'AD565000-FF69-A878-2D33-EDBAB146E99E;gvp.rm.datanodes=1|2;gvp.rm.tenant-id=101_ABC_Main'
'ACTUAL_CALL_TYPE' 'ABC_ResEmergEng'
'ACTUAL_SKILL' 'ABC_Res_Emrgncy_Eng'
'VIRTUAL_QUEUE' 'ABC_ResEmergEng_VQ'
'LANGUAGE' 'English'
'RVQID' ''
'RVQDBID' ''
'LBR_ORIG' '106:365'
'LBR_TS' '759886483'
'LBR_SNUM' '65'
'RTargetTypeSelected' '4'
'RTargetRuleSelected' ''
'RTargetObjectSelected' '1760804_8800'
'RTargetObjSelDBID' '12912'
'RTargetAgentSelected' ''
'RTargetAgSelDBID' ''
'RTargetPlaceSelected' ''
'RTargetPlSelDBID' ''
'RTenant' 'Resources'
'RTenantDBID' '101'
'RStrategyName' 'ABC_PostGVP_AvayaAcd'
'RStrategyDBID' '410'
'CBR-actual_volume' ''
'CBR-Interaction_cost' ''
'CBR-contract_DBIDs' ''
'CBR-IT-path_DBIDs' ''
'UU_DATA' bin: 37 33 36 35.. (len=32)
'SCREEN_POP_MAIL_CITY' 'SOUTH GATE'
'SCREEN_POP_BA_STAT_CD' 'AC'
'SCREEN_POP_CHECK_DIGIT' '1'
'SCREEN_POP_OFFER_AMORT_SW' 'N'
'SCREEN_POP_MAIL_ADDRESS' '10521 WASHINGTON AVE'
'SCREEN_POP_MAIL_ZIP' '90280'
'SCREEN_POP_ASC_BILL_CYC_ID' '12'
'RESP_ACCOUNT_ID' '67007500'
'SCREEN_POP_HOME_PHONE_EXT' '0000000000'
'SCREEN_POP_CUST_SEGMENT' ' '
'SCREEN_POP_MED_BASELINE_SW' 'N'
'SCREEN_POP_EMAIL_ADDR' ' '
'SCREEN_POP_CARE_SW' 'N'
'SCREEN_POP_OVER_ONE_YR' 'Y'
'SCREEN_POP_CURR_BAL_DUE' '0.00'
'SCREEN_POP_YTD_VARIANCE' '0.00'
'SCREEN_POP_HOME_PHONE' '1235672686'
'SCREEN_POP_CUST_TY_CD' 'IC'
'SCREEN_POP_ON_SILE_PAY' 'N'
'SCREEN_POP_CUST_ID' '181134451'
'SCREEN_POP_MAIL_ZIP4' '6943'
'SCREEN_POP_BA_TERM_DT' ' '
'SCREEN_POP_BA_TY_CD' 'C'
'SCREEN_POP_NO_VC_ORDR_QTY' 0
'SCREEN_POP_BA_SPCL_LDGR_SW' 'N'
'SCREEN_POP_BA_CLS_DESC_CD' ' '
'SCREEN_POP_BA_OPEN_DT' '1992-12-19'
'SCREEN_POP_CORE_AGGR_BILL_CD' 'N'
'SCREEN_POP_SPOUSE_NM' ' '
'SCREEN_POP_SBA_CD' 'N'
'SCREEN_POP_CASH_ONLY_SW' 'N'
'SCREEN_POP_CF_TY_CD' 'R'
'SCREEN_POP_OFF_GREATER6' 'N'
'SCREEN_POP_MAIL_STATE' 'CA'
'SCREEN_POP_OVERDUE_COUNT' '00'
'SCREEN_POP_ELIGIBLE_SW' 'Y'
'SCREEN_POP_READ_OK_SW' 'Y'
'SCREEN_POP_VC_ORDR_QTY' 0
'SCREEN_POP_BASE' 'HTP'
'SCREEN_POP_ON_DEMAND_PAY' 'N'
'SCREEN_POP_BA_FRGN_LNG_CD' 'SP'
'SCREEN_POP_IC_ESTB_DT' '1992-12-19'
'SCREEN_POP_CF_ID' '67007500'
'SCREEN_POP_48HR_COUNT' '00'
'SCREEN_POP_BA_PAID_DT' ' '
'SCREEN_POP_CUST_ADDRESS' '10521 WASHINGTON AVE SGT  90280'
'SCREEN_POP_NBR_OF_DIALS' '4'
'SCREEN_POP_OFFER_RECERT_SW' 'N'
'SCREEN_POP_CUSTOMER_NAME' 'GRACIELA  MAZON'
'SCREEN_POP_THIRD_PARTY_SW' 'N'
'SCREEN_POP_LPP_SW' 'N'
'SCREEN_POP_ZIP_CODE' '90280'
AttributePropagatedCallType 2
AttributeConnID 01a0028365356bac

Title: Re: Ail.Driver.Voice TlibEventInfo - Channel Error
Post by: Defender451 on May 20, 2016, 11:05:53 PM

@09:00:04.9769 [0] 8.1.001.55 distribute_response: message EventAttachedDataChanged
AttributeEventSequenceNumber 000000000000aa76
AttributeTimeinuSecs 976972
AttributeTimeinSecs 1463760004 (09:00:04)
AttributeReferenceID 105
AttributeThirdPartyDN '1264995'
AttributeThisDNRole 2
AttributeThisDN '1264995'
AttributeNetworkPartyRole 2
AttributeNetworkDestDN '8800::1760001'
AttributeCustomerID 'Resources'
AttributeLastTransferOrigDN '1760001'
AttributeLastTransferConnID 01a0028365356bac
AttributeLastTransferHomeLocation 'sip_a@'
AttributeFirstTransferOrigDN '1760001'
AttributeFirstTransferConnID 01a0028365356bac
AttributeFirstTransferHomeLocation 'sip_a@'
AttributeANI '12345279360'
AttributeDNIS '1290001'
AttributeUserData [3158] 00 70 00 00..
'SITE_ARRIVED' ''
'XFER_FLAG' 'N'
'UTILITY' 'ABC'
'ANI' '+12345279360'
'DNIS' '1765007'
'CONNID' '01a0028365356bac'
'RouterData70' '("t"="1463759850 497")'
'REQUESTED_CALL_TYPE' 'ABC_ResMiscEng'
'REQUESTED_SKILL' 'ABC ResMiscEng'
'AGENTSAVAILABLE' 'Y'
'GVP_AGENT_XFER_RP' '1760001'
'RRequestedSkills'(list)
'CustomerSegment' 'default'
'ServiceObjective' ''
'BIZREZ' 'Residential'
'CALLER_GOAL' 'emergency'
'CARE_PHRASE_OFFERED' 'N'
'CIS_FOLDER' 'F1'
'CREDIT_PHRASE_OFFERED' 'N'
'HOLIDAY' 'N'
'IDENTIFIED' 'Y'
'IVR_ACCOUNT_NUM_R' '0314011786'
'IVR_DISPOSITION_1' ''
'IVR_DISPOSITION_2' ''
'IVR_DISPOSITION_3' ''
'IVR_DISPOSITION_DESC_1' ''
'IVR_LAST_STATE' ''
'IVR_PATH_PEG_NUMBERS' '118,110,111'
'IVR_RESULT' 'T'
'IVR_SS_COLETION_CODE' 'N'
'OUTBOUND_DISPOSITION' ''
'SAFE_ACCESS_PHRASE_OFFERED' 'N'
'SOFT_CLOSE_PROVIDED' 'N'
'GVP-Session-ID' 'AD565000-FF69-A878-2D33-EDBAB146E99E;gvp.rm.datanodes=1|2;gvp.rm.tenant-id=101_ABC_Main'
'ACTUAL_CALL_TYPE' 'ABC_ResEmergEng'
'ACTUAL_SKILL' 'ABC_Res_Emrgncy_Eng'
'VIRTUAL_QUEUE' 'ABC_ResEmergEng_VQ'
'LANGUAGE' 'English'
'RVQID' ''
'RVQDBID' ''
'LBR_ORIG' '106:365'
'LBR_TS' '759886483'
'LBR_SNUM' '65'
'RTargetTypeSelected' '4'
'RTargetRuleSelected' ''
'RTargetObjectSelected' '1760804_8800'
'RTargetObjSelDBID' '12912'
'RTargetAgentSelected' ''
'RTargetAgSelDBID' ''
'RTargetPlaceSelected' ''
'RTargetPlSelDBID' ''
'RTenant' 'Resources'
'RTenantDBID' '101'
'RStrategyName' 'ABC_PostGVP_AvayaAcd'
'RStrategyDBID' '410'
'CBR-actual_volume' ''
'CBR-Interaction_cost' ''
'CBR-contract_DBIDs' ''
'CBR-IT-path_DBIDs' ''
'UU_DATA' bin: 37 33 36 35.. (len=32)
'SCREEN_POP_MAIL_CITY' 'SOUTH GATE'
'SCREEN_POP_BA_STAT_CD' 'AC'
'SCREEN_POP_CHECK_DIGIT' '1'
'SCREEN_POP_OFFER_AMORT_SW' 'N'
'SCREEN_POP_MAIL_ADDRESS' '10521 WASHINGTON AVE'
'SCREEN_POP_MAIL_ZIP' '90280'
'SCREEN_POP_ASC_BILL_CYC_ID' '12'
'RESP_ACCOUNT_ID' '67007500'
'SCREEN_POP_HOME_PHONE_EXT' '0000000000'
'SCREEN_POP_CUST_SEGMENT' ' '
'SCREEN_POP_MED_BASELINE_SW' 'N'
'SCREEN_POP_EMAIL_ADDR' ' '
'SCREEN_POP_CARE_SW' 'N'
'SCREEN_POP_OVER_ONE_YR' 'Y'
'SCREEN_POP_CURR_BAL_DUE' '0.00'
'SCREEN_POP_YTD_VARIANCE' '0.00'
'SCREEN_POP_HOME_PHONE' '1235672686'
'SCREEN_POP_CUST_TY_CD' 'IC'
'SCREEN_POP_ON_SILE_PAY' 'N'
'SCREEN_POP_CUST_ID' '181134451'
'SCREEN_POP_MAIL_ZIP4' '6943'
'SCREEN_POP_BA_TERM_DT' ' '
'SCREEN_POP_BA_TY_CD' 'C'
'SCREEN_POP_NO_VC_ORDR_QTY' 0
'SCREEN_POP_BA_SPCL_LDGR_SW' 'N'
'SCREEN_POP_BA_CLS_DESC_CD' ' '
'SCREEN_POP_BA_OPEN_DT' '1992-12-19'
'SCREEN_POP_CORE_AGGR_BILL_CD' 'N'
'SCREEN_POP_SPOUSE_NM' ' '
'SCREEN_POP_SBA_CD' 'N'
'SCREEN_POP_CASH_ONLY_SW' 'N'
'SCREEN_POP_CF_TY_CD' 'R'
'SCREEN_POP_OFF_GREATER6' 'N'
'SCREEN_POP_MAIL_STATE' 'CA'
'SCREEN_POP_OVERDUE_COUNT' '00'
'SCREEN_POP_ELIGIBLE_SW' 'Y'
'SCREEN_POP_READ_OK_SW' 'Y'
'SCREEN_POP_VC_ORDR_QTY' 0
'SCREEN_POP_BASE' 'HTP'
'SCREEN_POP_ON_DEMAND_PAY' 'N'
'SCREEN_POP_BA_FRGN_LNG_CD' 'SP'
'SCREEN_POP_IC_ESTB_DT' '1992-12-19'
'SCREEN_POP_CF_ID' '67007500'
'SCREEN_POP_48HR_COUNT' '00'
'SCREEN_POP_BA_PAID_DT' ' '
'SCREEN_POP_CUST_ADDRESS' '10521 WASHINGTON AVE SGT  90280'
'SCREEN_POP_NBR_OF_DIALS' '4'
'SCREEN_POP_OFFER_RECERT_SW' 'N'
'SCREEN_POP_CUSTOMER_NAME' 'GRACIELA  MAZON'
'SCREEN_POP_THIRD_PARTY_SW' 'N'
'SCREEN_POP_LPP_SW' 'N'
'SCREEN_POP_ZIP_CODE' '90280'
AttributeCallUUID '0273KK5IJKBJP0F7K4AS22LAES0000OI'
AttributeConnID 01a0028365356bac
AttributeCallID 7045
AttributePropagatedCallType 2
AttributeCallType 2
2016-05-20T09:00:04.977  Interaction  svrpp004  tserv_a  GCTI-00-04544  Interaction message "EventAttachedDataChanged" generated
TDN:1264995
OIID:01A0028365356BAC
FIID:01A0028365356BAC
ANI:12345279360
DNIS:1290001
IID:01A0028365356BAC
OPER:85

2016-05-20T09:00:04.977  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [28] (0000002c qa_gad 10.138.21.179:43819)
2016-05-20T09:00:04.977  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [27] (0000000c wde_ss__a 10.194.21.159:51068)
2016-05-20T09:00:04.977  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [26] (0000000b wde_ss__b 10.138.21.225:40195)
2016-05-20T09:00:04.977  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [23] (00000008 routing_ss_a 10.194.21.161:45984)
2016-05-20T09:00:04.977  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [24] (00000009 n_ss_ccp_b 10.138.21.225:42167)
2016-05-20T09:00:04.977  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [25] (0000000a routing_ss_b 10.138.31.225:43858)
2016-05-20T09:00:04.977  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [22] (00000007 n_ss_ccp_a 10.194.21.159:37341)
@09:00:04.9771 [ISCC] Updated call:
i c:01a0028365356bac,5133ca0 @ m:0000000000000000,0 p:3 i:00001b85 nw:0000000000000000 t:2
  p:0000000000000000,4e73ca0 @ c:01a0028365356bac,5133ca0 r:2 ----- n:1264995:
  p:0000000000000000,4dc3180 @ c:01a0028365356bac,5133ca0 r:1 ----- n:12345279360:
  p:0000000000000000,5147fc0 @ c:01a0028365356bac,5133ca0 r:10 ----- n:1800312:
@09:00:04.9771 [ISCC] UserData propagation has been started
@09:00:04.9772 [ISCC] UserData propagation has been finished
@09:00:04.9772 [BSYNC] Trace: Send to backup (tserv_b) [14]:
message RequestSetCallInfo
AttributeLastTransferOrigDN '1760001'
AttributeLastTransferConnID 01a0028365356bac
AttributeLastTransferHomeLocation 'sip_a@'
AttributeFirstTransferOrigDN '1760001'
AttributeFirstTransferConnID 01a0028365356bac
AttributeFirstTransferHomeLocation 'sip_a@'
AttributeUpdateRevision 1245305
AttributeUserData [3158] 00 70 00 00..
'SITE_ARRIVED' ''
'XFER_FLAG' 'N'
'UTILITY' 'ABC'
'ANI' '+12345279360'
'DNIS' '1765007'
'CONNID' '01a0028365356bac'
'RouterData70' '("t"="1463759850 497")'
'REQUESTED_CALL_TYPE' 'ABC_ResMiscEng'
'REQUESTED_SKILL' 'ABC ResMiscEng'
'AGENTSAVAILABLE' 'Y'
'GVP_AGENT_XFER_RP' '1760001'
'RRequestedSkills'(list)
'CustomerSegment' 'default'
'ServiceObjective' ''
'BIZREZ' 'Residential'
'CALLER_GOAL' 'emergency'
'CARE_PHRASE_OFFERED' 'N'
'CIS_FOLDER' 'F1'
'CREDIT_PHRASE_OFFERED' 'N'
'HOLIDAY' 'N'
'IDENTIFIED' 'Y'
'IVR_ACCOUNT_NUM_R' '0314011786'
'IVR_DISPOSITION_1' ''
'IVR_DISPOSITION_2' ''
'IVR_DISPOSITION_3' ''
'IVR_DISPOSITION_DESC_1' ''
'IVR_LAST_STATE' ''
'IVR_PATH_PEG_NUMBERS' '118,110,111'
'IVR_RESULT' 'T'
'IVR_SS_COLETION_CODE' 'N'
'OUTBOUND_DISPOSITION' ''
'SAFE_ACCESS_PHRASE_OFFERED' 'N'
'SOFT_CLOSE_PROVIDED' 'N'
'GVP-Session-ID' 'AD565000-FF69-A878-2D33-EDBAB146E99E;gvp.rm.datanodes=1|2;gvp.rm.tenant-id=101_ABC_Main'
'ACTUAL_CALL_TYPE' 'ABC_ResEmergEng'
'ACTUAL_SKILL' 'ABC_Res_Emrgncy_Eng'
'VIRTUAL_QUEUE' 'ABC_ResEmergEng_VQ'
'LANGUAGE' 'English'
'RVQID' ''
'RVQDBID' ''
'LBR_ORIG' '106:365'
'LBR_TS' '759886483'
'LBR_SNUM' '65'
'RTargetTypeSelected' '4'
'RTargetRuleSelected' ''
'RTargetObjectSelected' '1760804_8800'
'RTargetObjSelDBID' '12912'
'RTargetAgentSelected' ''
'RTargetAgSelDBID' ''
'RTargetPlaceSelected' ''
'RTargetPlSelDBID' ''
'RTenant' 'Resources'
'RTenantDBID' '101'
'RStrategyName' 'ABC_PostGVP_AvayaAcd'
'RStrategyDBID' '410'
'CBR-actual_volume' ''
'CBR-Interaction_cost' ''
'CBR-contract_DBIDs' ''
'CBR-IT-path_DBIDs' ''
'UU_DATA' bin: 37 33 36 35.. (len=32)
'SCREEN_POP_MAIL_CITY' 'SOUTH GATE'
'SCREEN_POP_BA_STAT_CD' 'AC'
'SCREEN_POP_CHECK_DIGIT' '1'
'SCREEN_POP_OFFER_AMORT_SW' 'N'
'SCREEN_POP_MAIL_ADDRESS' '10521 WASHINGTON AVE'
'SCREEN_POP_MAIL_ZIP' '90280'
'SCREEN_POP_ASC_BILL_CYC_ID' '12'
'RESP_ACCOUNT_ID' '67007500'
'SCREEN_POP_HOME_PHONE_EXT' '0000000000'
'SCREEN_POP_CUST_SEGMENT' ' '
'SCREEN_POP_MED_BASELINE_SW' 'N'
'SCREEN_POP_EMAIL_ADDR' ' '
'SCREEN_POP_CARE_SW' 'N'
'SCREEN_POP_OVER_ONE_YR' 'Y'
'SCREEN_POP_CURR_BAL_DUE' '0.00'
'SCREEN_POP_YTD_VARIANCE' '0.00'
'SCREEN_POP_HOME_PHONE' '1235672686'
'SCREEN_POP_CUST_TY_CD' 'IC'
'SCREEN_POP_ON_SILE_PAY' 'N'
'SCREEN_POP_CUST_ID' '181134451'
'SCREEN_POP_MAIL_ZIP4' '6943'
'SCREEN_POP_BA_TERM_DT' ' '
'SCREEN_POP_BA_TY_CD' 'C'
'SCREEN_POP_NO_VC_ORDR_QTY' 0
'SCREEN_POP_BA_SPCL_LDGR_SW' 'N'
'SCREEN_POP_BA_CLS_DESC_CD' ' '
'SCREEN_POP_BA_OPEN_DT' '1992-12-19'
'SCREEN_POP_CORE_AGGR_BILL_CD' 'N'
'SCREEN_POP_SPOUSE_NM' ' '
'SCREEN_POP_SBA_CD' 'N'
'SCREEN_POP_CASH_ONLY_SW' 'N'
'SCREEN_POP_CF_TY_CD' 'R'
'SCREEN_POP_OFF_GREATER6' 'N'
'SCREEN_POP_MAIL_STATE' 'CA'
'SCREEN_POP_OVERDUE_COUNT' '00'
'SCREEN_POP_ELIGIBLE_SW' 'Y'
'SCREEN_POP_READ_OK_SW' 'Y'
'SCREEN_POP_VC_ORDR_QTY' 0
'SCREEN_POP_BASE' 'HTP'
'SCREEN_POP_ON_DEMAND_PAY' 'N'
'SCREEN_POP_BA_FRGN_LNG_CD' 'SP'
'SCREEN_POP_IC_ESTB_DT' '1992-12-19'
'SCREEN_POP_CF_ID' '67007500'
'SCREEN_POP_48HR_COUNT' '00'
'SCREEN_POP_BA_PAID_DT' ' '
'SCREEN_POP_CUST_ADDRESS' '10521 WASHINGTON AVE SGT  90280'
'SCREEN_POP_NBR_OF_DIALS' '4'
'SCREEN_POP_OFFER_RECERT_SW' 'N'
'SCREEN_POP_CUSTOMER_NAME' 'GRACIELA  MAZON'
'SCREEN_POP_THIRD_PARTY_SW' 'N'
'SCREEN_POP_LPP_SW' 'N'
'SCREEN_POP_ZIP_CODE' '90280'
AttributePropagatedCallType 2
AttributeConnID 01a0028365356bac
@09:00:04.9773 [BSYNC] Trace: Sent

Title: Re: Ail.Driver.Voice TlibEventInfo - Channel Error
Post by: Defender451 on May 20, 2016, 11:06:41 PM

@09:00:04.9773 [0] 8.1.001.55 distribute call/party event: message EventCallDataChanged
AttributeEventSequenceNumber 000000000000aa77
AttributeTimeSta 573f3484000ee9d4
AttributeConnID 01a0028365356bac
AttributeCallUUID '0273KK5IJKBJP0F7K4AS22LAES0000OI'
AttributeCtrlParty '1264995'
AttributeUserData [3158] 00 70 00 00..
'SITE_ARRIVED' ''
'XFER_FLAG' 'N'
'UTILITY' 'ABC'
'ANI' '+12345279360'
'DNIS' '1765007'
'CONNID' '01a0028365356bac'
'RouterData70' '("t"="1463759850 497")'
'REQUESTED_CALL_TYPE' 'ABC_ResMiscEng'
'REQUESTED_SKILL' 'ABC ResMiscEng'
'AGENTSAVAILABLE' 'Y'
'GVP_AGENT_XFER_RP' '1760001'
'RRequestedSkills'(list)
'CustomerSegment' 'default'
'ServiceObjective' ''
'BIZREZ' 'Residential'
'CALLER_GOAL' 'emergency'
'CARE_PHRASE_OFFERED' 'N'
'CIS_FOLDER' 'F1'
'CREDIT_PHRASE_OFFERED' 'N'
'HOLIDAY' 'N'
'IDENTIFIED' 'Y'
'IVR_ACCOUNT_NUM_R' '0314011786'
'IVR_DISPOSITION_1' ''
'IVR_DISPOSITION_2' ''
'IVR_DISPOSITION_3' ''
'IVR_DISPOSITION_DESC_1' ''
'IVR_LAST_STATE' ''
'IVR_PATH_PEG_NUMBERS' '118,110,111'
'IVR_RESULT' 'T'
'IVR_SS_COLETION_CODE' 'N'
'OUTBOUND_DISPOSITION' ''
'SAFE_ACCESS_PHRASE_OFFERED' 'N'
'SOFT_CLOSE_PROVIDED' 'N'
'GVP-Session-ID' 'AD565000-FF69-A878-2D33-EDBAB146E99E;gvp.rm.datanodes=1|2;gvp.rm.tenant-id=101_ABC_Main'
'ACTUAL_CALL_TYPE' 'ABC_ResEmergEng'
'ACTUAL_SKILL' 'ABC_Res_Emrgncy_Eng'
'VIRTUAL_QUEUE' 'ABC_ResEmergEng_VQ'
'LANGUAGE' 'English'
'RVQID' ''
'RVQDBID' ''
'LBR_ORIG' '106:365'
'LBR_TS' '759886483'
'LBR_SNUM' '65'
'RTargetTypeSelected' '4'
'RTargetRuleSelected' ''
'RTargetObjectSelected' '1760804_8800'
'RTargetObjSelDBID' '12912'
'RTargetAgentSelected' ''
'RTargetAgSelDBID' ''
'RTargetPlaceSelected' ''
'RTargetPlSelDBID' ''
'RTenant' 'Resources'
'RTenantDBID' '101'
'RStrategyName' 'ABC_PostGVP_AvayaAcd'
'RStrategyDBID' '410'
'CBR-actual_volume' ''
'CBR-Interaction_cost' ''
'CBR-contract_DBIDs' ''
'CBR-IT-path_DBIDs' ''
'UU_DATA' bin: 37 33 36 35.. (len=32)
'SCREEN_POP_MAIL_CITY' 'SOUTH GATE'
'SCREEN_POP_BA_STAT_CD' 'AC'
'SCREEN_POP_CHECK_DIGIT' '1'
'SCREEN_POP_OFFER_AMORT_SW' 'N'
'SCREEN_POP_MAIL_ADDRESS' '10521 WASHINGTON AVE'
'SCREEN_POP_MAIL_ZIP' '90280'
'SCREEN_POP_ASC_BILL_CYC_ID' '12'
'RESP_ACCOUNT_ID' '67007500'
'SCREEN_POP_HOME_PHONE_EXT' '0000000000'
'SCREEN_POP_CUST_SEGMENT' ' '
'SCREEN_POP_MED_BASELINE_SW' 'N'
'SCREEN_POP_EMAIL_ADDR' ' '
'SCREEN_POP_CARE_SW' 'N'
'SCREEN_POP_OVER_ONE_YR' 'Y'
'SCREEN_POP_CURR_BAL_DUE' '0.00'
'SCREEN_POP_YTD_VARIANCE' '0.00'
'SCREEN_POP_HOME_PHONE' '1235672686'
'SCREEN_POP_CUST_TY_CD' 'IC'
'SCREEN_POP_ON_SILE_PAY' 'N'
'SCREEN_POP_CUST_ID' '181134451'
'SCREEN_POP_MAIL_ZIP4' '6943'
'SCREEN_POP_BA_TERM_DT' ' '
'SCREEN_POP_BA_TY_CD' 'C'
'SCREEN_POP_NO_VC_ORDR_QTY' 0
'SCREEN_POP_BA_SPCL_LDGR_SW' 'N'
'SCREEN_POP_BA_CLS_DESC_CD' ' '
'SCREEN_POP_BA_OPEN_DT' '1992-12-19'
'SCREEN_POP_CORE_AGGR_BILL_CD' 'N'
'SCREEN_POP_SPOUSE_NM' ' '
'SCREEN_POP_SBA_CD' 'N'
'SCREEN_POP_CASH_ONLY_SW' 'N'
'SCREEN_POP_CF_TY_CD' 'R'
'SCREEN_POP_OFF_GREATER6' 'N'
'SCREEN_POP_MAIL_STATE' 'CA'
'SCREEN_POP_OVERDUE_COUNT' '00'
'SCREEN_POP_ELIGIBLE_SW' 'Y'
'SCREEN_POP_READ_OK_SW' 'Y'
'SCREEN_POP_VC_ORDR_QTY' 0
'SCREEN_POP_BASE' 'HTP'
'SCREEN_POP_ON_DEMAND_PAY' 'N'
'SCREEN_POP_BA_FRGN_LNG_CD' 'SP'
'SCREEN_POP_IC_ESTB_DT' '1992-12-19'
'SCREEN_POP_CF_ID' '67007500'
'SCREEN_POP_48HR_COUNT' '00'
'SCREEN_POP_BA_PAID_DT' ' '
'SCREEN_POP_CUST_ADDRESS' '10521 WASHINGTON AVE SGT  90280'
'SCREEN_POP_NBR_OF_DIALS' '4'
'SCREEN_POP_OFFER_RECERT_SW' 'N'
'SCREEN_POP_CUSTOMER_NAME' 'GRACIELA  MAZON'
'SCREEN_POP_THIRD_PARTY_SW' 'N'
'SCREEN_POP_LPP_SW' 'N'
'SCREEN_POP_ZIP_CODE' '90280'
2016-05-20T09:00:04.977  Interaction  svrpp004  tserv_a  GCTI-00-04544  Interaction message "EventCallDataChanged" generated
IID:01A0028365356BAC
OPER:161

2016-05-20T09:00:04.977  Trace  svrpp004  tserv_a  GCTI-00-04542  EventCallDataChanged sent to [21] (00000006 icon__voice 10.194.21.164:40142)
2016-05-20T09:00:04.977  Interaction  svrpp004  tserv_a  GCTI-00-04544  Interaction message "EventCallDataChanged" generated
IID:01A0028365356BAC
OPER:161

2016-05-20T09:00:04.977  Trace  svrpp004  tserv_a  GCTI-00-04542  EventCallDataChanged sent to [17] (00000003 icon__voice 10.138.21.228:59096)
2016-05-20T09:00:05.000  Trace  svrpp004  tserv_a  GCTI-00-04541  RequestDeletePair received from [28] (0000002c qa_gad 10.138.21.179:43819)
message RequestDeletePair
AttributeReferenceID 106
AttributeThisDN '1264995'
AttributeConnID 01a0028365356bac
AttributeDataKey 'CONNID'
2016-05-20T09:00:05.000  Interaction  svrpp004  tserv_a  GCTI-00-04543  Interaction message "RequestDeletePair" received from 28 ("qa_gad")
TDN:1264995
IID:01A0028365356BAC
OPER:33

@09:00:05.0004 Call [01a0028365356bac]: urid 00140079
@09:00:05.0004 [BSYNC] Trace: Send to backup (tserv_b) [14]:
message RequestSetCallInfo
AttributeLastTransferOrigDN '1760001'
AttributeLastTransferConnID 01a0028365356bac
AttributeLastTransferHomeLocation 'sip_a@'
AttributeFirstTransferOrigDN '1760001'
AttributeFirstTransferConnID 01a0028365356bac
AttributeFirstTransferHomeLocation 'sip_a@'
AttributeUpdateRevision 1310841
AttributeUserData [3131] 00 6f 00 00..
'SITE_ARRIVED' ''
'XFER_FLAG' 'N'
'UTILITY' 'ABC'
'ANI' '+12345279360'
'DNIS' '1765007'
'RouterData70' '("t"="1463759850 497")'
'REQUESTED_CALL_TYPE' 'ABC_ResMiscEng'
'REQUESTED_SKILL' 'ABC ResMiscEng'
'AGENTSAVAILABLE' 'Y'
'GVP_AGENT_XFER_RP' '1760001'
'RRequestedSkills'(list)
'CustomerSegment' 'default'
'ServiceObjective' ''
'BIZREZ' 'Residential'
'CALLER_GOAL' 'emergency'
'CARE_PHRASE_OFFERED' 'N'
'CIS_FOLDER' 'F1'
'CREDIT_PHRASE_OFFERED' 'N'
'HOLIDAY' 'N'
'IDENTIFIED' 'Y'
'IVR_ACCOUNT_NUM_R' '0314011786'
'IVR_DISPOSITION_1' ''
'IVR_DISPOSITION_2' ''
'IVR_DISPOSITION_3' ''
'IVR_DISPOSITION_DESC_1' ''
'IVR_LAST_STATE' ''
'IVR_PATH_PEG_NUMBERS' '118,110,111'
'IVR_RESULT' 'T'
'IVR_SS_COLETION_CODE' 'N'
'OUTBOUND_DISPOSITION' ''
'SAFE_ACCESS_PHRASE_OFFERED' 'N'
'SOFT_CLOSE_PROVIDED' 'N'
'GVP-Session-ID' 'AD565000-FF69-A878-2D33-EDBAB146E99E;gvp.rm.datanodes=1|2;gvp.rm.tenant-id=101_ABC_Main'
'ACTUAL_CALL_TYPE' 'ABC_ResEmergEng'
'ACTUAL_SKILL' 'ABC_Res_Emrgncy_Eng'
'VIRTUAL_QUEUE' 'ABC_ResEmergEng_VQ'
'LANGUAGE' 'English'
'RVQID' ''
'RVQDBID' ''
'LBR_ORIG' '106:365'
'LBR_TS' '759886483'
'LBR_SNUM' '65'
'RTargetTypeSelected' '4'
'RTargetRuleSelected' ''
'RTargetObjectSelected' '1760804_8800'
'RTargetObjSelDBID' '12912'
'RTargetAgentSelected' ''
'RTargetAgSelDBID' ''
'RTargetPlaceSelected' ''
'RTargetPlSelDBID' ''
'RTenant' 'Resources'
'RTenantDBID' '101'
'RStrategyName' 'ABC_PostGVP_AvayaAcd'
'RStrategyDBID' '410'
'CBR-actual_volume' ''
'CBR-Interaction_cost' ''
'CBR-contract_DBIDs' ''
'CBR-IT-path_DBIDs' ''
'UU_DATA' bin: 37 33 36 35.. (len=32)
'SCREEN_POP_MAIL_CITY' 'SOUTH GATE'
'SCREEN_POP_BA_STAT_CD' 'AC'
'SCREEN_POP_CHECK_DIGIT' '1'
'SCREEN_POP_OFFER_AMORT_SW' 'N'
'SCREEN_POP_MAIL_ADDRESS' '10521 WASHINGTON AVE'
'SCREEN_POP_MAIL_ZIP' '90280'
'SCREEN_POP_ASC_BILL_CYC_ID' '12'
'RESP_ACCOUNT_ID' '67007500'
'SCREEN_POP_HOME_PHONE_EXT' '0000000000'
'SCREEN_POP_CUST_SEGMENT' ' '
'SCREEN_POP_MED_BASELINE_SW' 'N'
'SCREEN_POP_EMAIL_ADDR' ' '
'SCREEN_POP_CARE_SW' 'N'
'SCREEN_POP_OVER_ONE_YR' 'Y'
'SCREEN_POP_CURR_BAL_DUE' '0.00'
'SCREEN_POP_YTD_VARIANCE' '0.00'
'SCREEN_POP_HOME_PHONE' '1235672686'
'SCREEN_POP_CUST_TY_CD' 'IC'
'SCREEN_POP_ON_SILE_PAY' 'N'
'SCREEN_POP_CUST_ID' '181134451'
'SCREEN_POP_MAIL_ZIP4' '6943'
'SCREEN_POP_BA_TERM_DT' ' '
'SCREEN_POP_BA_TY_CD' 'C'
'SCREEN_POP_NO_VC_ORDR_QTY' 0
'SCREEN_POP_BA_SPCL_LDGR_SW' 'N'
'SCREEN_POP_BA_CLS_DESC_CD' ' '
'SCREEN_POP_BA_OPEN_DT' '1992-12-19'
'SCREEN_POP_CORE_AGGR_BILL_CD' 'N'
'SCREEN_POP_SPOUSE_NM' ' '
'SCREEN_POP_SBA_CD' 'N'
'SCREEN_POP_CASH_ONLY_SW' 'N'
'SCREEN_POP_CF_TY_CD' 'R'
'SCREEN_POP_OFF_GREATER6' 'N'
'SCREEN_POP_MAIL_STATE' 'CA'
'SCREEN_POP_OVERDUE_COUNT' '00'
'SCREEN_POP_ELIGIBLE_SW' 'Y'
'SCREEN_POP_READ_OK_SW' 'Y'
'SCREEN_POP_VC_ORDR_QTY' 0
'SCREEN_POP_BASE' 'HTP'
'SCREEN_POP_ON_DEMAND_PAY' 'N'
'SCREEN_POP_BA_FRGN_LNG_CD' 'SP'
'SCREEN_POP_IC_ESTB_DT' '1992-12-19'
'SCREEN_POP_CF_ID' '67007500'
'SCREEN_POP_48HR_COUNT' '00'
'SCREEN_POP_BA_PAID_DT' ' '
'SCREEN_POP_CUST_ADDRESS' '10521 WASHINGTON AVE SGT  90280'
'SCREEN_POP_NBR_OF_DIALS' '4'
'SCREEN_POP_OFFER_RECERT_SW' 'N'
'SCREEN_POP_CUSTOMER_NAME' 'GRACIELA  MAZON'
'SCREEN_POP_THIRD_PARTY_SW' 'N'
'SCREEN_POP_LPP_SW' 'N'
'SCREEN_POP_ZIP_CODE' '90280'
AttributePropagatedCallType 2
AttributeConnID 01a0028365356bac
@09:00:05.0005 [BSYNC] Trace: Sent
@09:00:05.0005 [0] 8.1.001.55 distribute_response: message EventAttachedDataChanged
AttributeEventSequenceNumber 000000000000aa78
AttributeTimeinuSecs 522
AttributeTimeinSecs 1463760005 (09:00:05)
AttributeReferenceID 106
AttributeThirdPartyDN '1264995'
AttributeThisDNRole 2
AttributeThisDN '1264995'
AttributeNetworkPartyRole 2
AttributeNetworkDestDN '8800::1760001'
AttributeCustomerID 'Resources'
AttributeLastTransferOrigDN '1760001'
AttributeLastTransferConnID 01a0028365356bac
AttributeLastTransferHomeLocation 'sip_a@'
AttributeFirstTransferOrigDN '1760001'
AttributeFirstTransferConnID 01a0028365356bac
AttributeFirstTransferHomeLocation 'sip_a@'
AttributeANI '12345279360'
AttributeDNIS '1290001'
AttributeUserData [3131] 00 6f 00 00..
'SITE_ARRIVED' ''
'XFER_FLAG' 'N'
'UTILITY' 'ABC'
'ANI' '+12345279360'
'DNIS' '1765007'
'RouterData70' '("t"="1463759850 497")'
'REQUESTED_CALL_TYPE' 'ABC_ResMiscEng'
'REQUESTED_SKILL' 'ABC ResMiscEng'
'AGENTSAVAILABLE' 'Y'
'GVP_AGENT_XFER_RP' '1760001'
'RRequestedSkills'(list)
'CustomerSegment' 'default'
'ServiceObjective' ''
'BIZREZ' 'Residential'
'CALLER_GOAL' 'emergency'
'CARE_PHRASE_OFFERED' 'N'
'CIS_FOLDER' 'F1'
'CREDIT_PHRASE_OFFERED' 'N'
'HOLIDAY' 'N'
'IDENTIFIED' 'Y'
'IVR_ACCOUNT_NUM_R' '0314011786'
'IVR_DISPOSITION_1' ''
'IVR_DISPOSITION_2' ''
'IVR_DISPOSITION_3' ''
'IVR_DISPOSITION_DESC_1' ''
'IVR_LAST_STATE' ''
'IVR_PATH_PEG_NUMBERS' '118,110,111'
'IVR_RESULT' 'T'
'IVR_SS_COLETION_CODE' 'N'
'OUTBOUND_DISPOSITION' ''
'SAFE_ACCESS_PHRASE_OFFERED' 'N'
'SOFT_CLOSE_PROVIDED' 'N'
'GVP-Session-ID' 'AD565000-FF69-A878-2D33-EDBAB146E99E;gvp.rm.datanodes=1|2;gvp.rm.tenant-id=101_ABC_Main'
'ACTUAL_CALL_TYPE' 'ABC_ResEmergEng'
'ACTUAL_SKILL' 'ABC_Res_Emrgncy_Eng'
'VIRTUAL_QUEUE' 'ABC_ResEmergEng_VQ'
'LANGUAGE' 'English'
'RVQID' ''
'RVQDBID' ''
'LBR_ORIG' '106:365'
'LBR_TS' '759886483'
'LBR_SNUM' '65'
'RTargetTypeSelected' '4'
'RTargetRuleSelected' ''
'RTargetObjectSelected' '1760804_8800'
'RTargetObjSelDBID' '12912'
'RTargetAgentSelected' ''
'RTargetAgSelDBID' ''
'RTargetPlaceSelected' ''
'RTargetPlSelDBID' ''
'RTenant' 'Resources'
'RTenantDBID' '101'
'RStrategyName' 'ABC_PostGVP_AvayaAcd'
'RStrategyDBID' '410'
'CBR-actual_volume' ''
'CBR-Interaction_cost' ''
'CBR-contract_DBIDs' ''
'CBR-IT-path_DBIDs' ''
'UU_DATA' bin: 37 33 36 35.. (len=32)
'SCREEN_POP_MAIL_CITY' 'SOUTH GATE'
'SCREEN_POP_BA_STAT_CD' 'AC'
'SCREEN_POP_CHECK_DIGIT' '1'
'SCREEN_POP_OFFER_AMORT_SW' 'N'
'SCREEN_POP_MAIL_ADDRESS' '10521 WASHINGTON AVE'
'SCREEN_POP_MAIL_ZIP' '90280'
'SCREEN_POP_ASC_BILL_CYC_ID' '12'
'RESP_ACCOUNT_ID' '67007500'
'SCREEN_POP_HOME_PHONE_EXT' '0000000000'
'SCREEN_POP_CUST_SEGMENT' ' '
'SCREEN_POP_MED_BASELINE_SW' 'N'
'SCREEN_POP_EMAIL_ADDR' ' '
'SCREEN_POP_CARE_SW' 'N'
'SCREEN_POP_OVER_ONE_YR' 'Y'
'SCREEN_POP_CURR_BAL_DUE' '0.00'
'SCREEN_POP_YTD_VARIANCE' '0.00'
'SCREEN_POP_HOME_PHONE' '1235672686'
'SCREEN_POP_CUST_TY_CD' 'IC'
'SCREEN_POP_ON_SILE_PAY' 'N'
'SCREEN_POP_CUST_ID' '181134451'
'SCREEN_POP_MAIL_ZIP4' '6943'
'SCREEN_POP_BA_TERM_DT' ' '
'SCREEN_POP_BA_TY_CD' 'C'
'SCREEN_POP_NO_VC_ORDR_QTY' 0
'SCREEN_POP_BA_SPCL_LDGR_SW' 'N'
'SCREEN_POP_BA_CLS_DESC_CD' ' '
'SCREEN_POP_BA_OPEN_DT' '1992-12-19'
'SCREEN_POP_CORE_AGGR_BILL_CD' 'N'
'SCREEN_POP_SPOUSE_NM' ' '
'SCREEN_POP_SBA_CD' 'N'
'SCREEN_POP_CASH_ONLY_SW' 'N'
'SCREEN_POP_CF_TY_CD' 'R'
'SCREEN_POP_OFF_GREATER6' 'N'
'SCREEN_POP_MAIL_STATE' 'CA'
'SCREEN_POP_OVERDUE_COUNT' '00'
'SCREEN_POP_ELIGIBLE_SW' 'Y'
'SCREEN_POP_READ_OK_SW' 'Y'
'SCREEN_POP_VC_ORDR_QTY' 0
'SCREEN_POP_BASE' 'HTP'
'SCREEN_POP_ON_DEMAND_PAY' 'N'
'SCREEN_POP_BA_FRGN_LNG_CD' 'SP'
'SCREEN_POP_IC_ESTB_DT' '1992-12-19'
'SCREEN_POP_CF_ID' '67007500'
'SCREEN_POP_48HR_COUNT' '00'
'SCREEN_POP_BA_PAID_DT' ' '
'SCREEN_POP_CUST_ADDRESS' '10521 WASHINGTON AVE SGT  90280'
'SCREEN_POP_NBR_OF_DIALS' '4'
'SCREEN_POP_OFFER_RECERT_SW' 'N'
'SCREEN_POP_CUSTOMER_NAME' 'GRACIELA  MAZON'
'SCREEN_POP_THIRD_PARTY_SW' 'N'
'SCREEN_POP_LPP_SW' 'N'
'SCREEN_POP_ZIP_CODE' '90280'
AttributeCallUUID '0273KK5IJKBJP0F7K4AS22LAES0000OI'
AttributeConnID 01a0028365356bac
AttributeCallID 7045
AttributePropagatedCallType 2
AttributeCallType 2
2016-05-20T09:00:05.000  Interaction  svrpp004  tserv_a  GCTI-00-04544  Interaction message "EventAttachedDataChanged" generated
TDN:1264995
OIID:01A0028365356BAC
FIID:01A0028365356BAC
ANI:12345279360
DNIS:1290001
IID:01A0028365356BAC
OPER:85

2016-05-20T09:00:05.000  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [28] (0000002c qa_gad 10.138.21.179:43819)
2016-05-20T09:00:05.000  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [27] (0000000c wde_ss__a 10.194.21.159:51068)
2016-05-20T09:00:05.000  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [26] (0000000b wde_ss__b 10.138.21.225:40195)
2016-05-20T09:00:05.000  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [23] (00000008 routing_ss_a 10.194.21.161:45984)
2016-05-20T09:00:05.000  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [24] (00000009 n_ss_ccp_b 10.138.21.225:42167)
2016-05-20T09:00:05.000  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [25] (0000000a routing_ss_b 10.138.31.225:43858)
2016-05-20T09:00:05.000  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [22] (00000007 n_ss_ccp_a 10.194.21.159:37341)
@09:00:05.0006 [ISCC] Updated call:
i c:01a0028365356bac,5133ca0 @ m:0000000000000000,0 p:3 i:00001b85 nw:0000000000000000 t:2
  p:0000000000000000,4e73ca0 @ c:01a0028365356bac,5133ca0 r:2 ----- n:1264995:
  p:0000000000000000,4dc3180 @ c:01a0028365356bac,5133ca0 r:1 ----- n:12345279360:
  p:0000000000000000,5147fc0 @ c:01a0028365356bac,5133ca0 r:10 ----- n:1800312:
@09:00:05.0006 [ISCC] UserData propagation has been started
@09:00:05.0007 [ISCC] UserData propagation has been finished
@09:00:05.0007 [BSYNC] Trace: Send to backup (tserv_b) [14]:
message RequestSetCallInfo
AttributeLastTransferOrigDN '1760001'
AttributeLastTransferConnID 01a0028365356bac
AttributeLastTransferHomeLocation 'sip_a@'
AttributeFirstTransferOrigDN '1760001'
AttributeFirstTransferConnID 01a0028365356bac
AttributeFirstTransferHomeLocation 'sip_a@'
AttributeUpdateRevision 1310841
AttributeUserData [3131] 00 6f 00 00..
'SITE_ARRIVED' ''
'XFER_FLAG' 'N'
'UTILITY' 'ABC'
'ANI' '+12345279360'
'DNIS' '1765007'
'RouterData70' '("t"="1463759850 497")'
'REQUESTED_CALL_TYPE' 'ABC_ResMiscEng'
'REQUESTED_SKILL' 'ABC ResMiscEng'
'AGENTSAVAILABLE' 'Y'
'GVP_AGENT_XFER_RP' '1760001'
'RRequestedSkills'(list)
'CustomerSegment' 'default'
'ServiceObjective' ''
'BIZREZ' 'Residential'
'CALLER_GOAL' 'emergency'
'CARE_PHRASE_OFFERED' 'N'
'CIS_FOLDER' 'F1'
'CREDIT_PHRASE_OFFERED' 'N'
'HOLIDAY' 'N'
'IDENTIFIED' 'Y'
'IVR_ACCOUNT_NUM_R' '0314011786'
'IVR_DISPOSITION_1' ''
'IVR_DISPOSITION_2' ''
'IVR_DISPOSITION_3' ''
'IVR_DISPOSITION_DESC_1' ''
'IVR_LAST_STATE' ''
'IVR_PATH_PEG_NUMBERS' '118,110,111'
'IVR_RESULT' 'T'
'IVR_SS_COLETION_CODE' 'N'
'OUTBOUND_DISPOSITION' ''
'SAFE_ACCESS_PHRASE_OFFERED' 'N'
'SOFT_CLOSE_PROVIDED' 'N'
'GVP-Session-ID' 'AD565000-FF69-A878-2D33-EDBAB146E99E;gvp.rm.datanodes=1|2;gvp.rm.tenant-id=101_ABC_Main'
'ACTUAL_CALL_TYPE' 'ABC_ResEmergEng'
'ACTUAL_SKILL' 'ABC_Res_Emrgncy_Eng'
'VIRTUAL_QUEUE' 'ABC_ResEmergEng_VQ'
'LANGUAGE' 'English'
'RVQID' ''
'RVQDBID' ''
'LBR_ORIG' '106:365'
'LBR_TS' '759886483'
'LBR_SNUM' '65'
'RTargetTypeSelected' '4'
'RTargetRuleSelected' ''
'RTargetObjectSelected' '1760804_8800'
'RTargetObjSelDBID' '12912'
'RTargetAgentSelected' ''
'RTargetAgSelDBID' ''
'RTargetPlaceSelected' ''
'RTargetPlSelDBID' ''
'RTenant' 'Resources'
'RTenantDBID' '101'
'RStrategyName' 'ABC_PostGVP_AvayaAcd'
'RStrategyDBID' '410'
'CBR-actual_volume' ''
'CBR-Interaction_cost' ''
'CBR-contract_DBIDs' ''
'CBR-IT-path_DBIDs' ''
'UU_DATA' bin: 37 33 36 35.. (len=32)
'SCREEN_POP_MAIL_CITY' 'SOUTH GATE'
'SCREEN_POP_BA_STAT_CD' 'AC'
'SCREEN_POP_CHECK_DIGIT' '1'
'SCREEN_POP_OFFER_AMORT_SW' 'N'
'SCREEN_POP_MAIL_ADDRESS' '10521 WASHINGTON AVE'
'SCREEN_POP_MAIL_ZIP' '90280'
'SCREEN_POP_ASC_BILL_CYC_ID' '12'
'RESP_ACCOUNT_ID' '67007500'
'SCREEN_POP_HOME_PHONE_EXT' '0000000000'
'SCREEN_POP_CUST_SEGMENT' ' '
'SCREEN_POP_MED_BASELINE_SW' 'N'
'SCREEN_POP_EMAIL_ADDR' ' '
'SCREEN_POP_CARE_SW' 'N'
'SCREEN_POP_OVER_ONE_YR' 'Y'
'SCREEN_POP_CURR_BAL_DUE' '0.00'
'SCREEN_POP_YTD_VARIANCE' '0.00'
'SCREEN_POP_HOME_PHONE' '1235672686'
'SCREEN_POP_CUST_TY_CD' 'IC'
'SCREEN_POP_ON_SILE_PAY' 'N'
'SCREEN_POP_CUST_ID' '181134451'
'SCREEN_POP_MAIL_ZIP4' '6943'
'SCREEN_POP_BA_TERM_DT' ' '
'SCREEN_POP_BA_TY_CD' 'C'
'SCREEN_POP_NO_VC_ORDR_QTY' 0
'SCREEN_POP_BA_SPCL_LDGR_SW' 'N'
'SCREEN_POP_BA_CLS_DESC_CD' ' '
'SCREEN_POP_BA_OPEN_DT' '1992-12-19'
'SCREEN_POP_CORE_AGGR_BILL_CD' 'N'
'SCREEN_POP_SPOUSE_NM' ' '
'SCREEN_POP_SBA_CD' 'N'
'SCREEN_POP_CASH_ONLY_SW' 'N'
'SCREEN_POP_CF_TY_CD' 'R'
'SCREEN_POP_OFF_GREATER6' 'N'
'SCREEN_POP_MAIL_STATE' 'CA'
'SCREEN_POP_OVERDUE_COUNT' '00'
'SCREEN_POP_ELIGIBLE_SW' 'Y'
'SCREEN_POP_READ_OK_SW' 'Y'
'SCREEN_POP_VC_ORDR_QTY' 0
'SCREEN_POP_BASE' 'HTP'
'SCREEN_POP_ON_DEMAND_PAY' 'N'
'SCREEN_POP_BA_FRGN_LNG_CD' 'SP'
'SCREEN_POP_IC_ESTB_DT' '1992-12-19'
'SCREEN_POP_CF_ID' '67007500'
'SCREEN_POP_48HR_COUNT' '00'
'SCREEN_POP_BA_PAID_DT' ' '
'SCREEN_POP_CUST_ADDRESS' '10521 WASHINGTON AVE SGT  90280'
'SCREEN_POP_NBR_OF_DIALS' '4'
'SCREEN_POP_OFFER_RECERT_SW' 'N'
'SCREEN_POP_CUSTOMER_NAME' 'GRACIELA  MAZON'
'SCREEN_POP_THIRD_PARTY_SW' 'N'
'SCREEN_POP_LPP_SW' 'N'
'SCREEN_POP_ZIP_CODE' '90280'
AttributePropagatedCallType 2
AttributeConnID 01a0028365356bac

Title: Re: Ail.Driver.Voice TlibEventInfo - Channel Error
Post by: Defender451 on May 20, 2016, 11:07:17 PM

@09:00:05.0007 [BSYNC] Trace: Sent
@09:00:05.0008 [0] 8.1.001.55 distribute call/party event: message EventCallDataChanged
AttributeEventSequenceNumber 000000000000aa79
AttributeTimeSta 573f348500000318
AttributeConnID 01a0028365356bac
AttributeCallUUID '0273KK5IJKBJP0F7K4AS22LAES0000OI'
AttributeCtrlParty '1264995'
AttributeUserData [3131] 00 6f 00 00..
'SITE_ARRIVED' ''
'XFER_FLAG' 'N'
'UTILITY' 'ABC'
'ANI' '+12345279360'
'DNIS' '1765007'
'RouterData70' '("t"="1463759850 497")'
'REQUESTED_CALL_TYPE' 'ABC_ResMiscEng'
'REQUESTED_SKILL' 'ABC ResMiscEng'
'AGENTSAVAILABLE' 'Y'
'GVP_AGENT_XFER_RP' '1760001'
'RRequestedSkills'(list)
'CustomerSegment' 'default'
'ServiceObjective' ''
'BIZREZ' 'Residential'
'CALLER_GOAL' 'emergency'
'CARE_PHRASE_OFFERED' 'N'
'CIS_FOLDER' 'F1'
'CREDIT_PHRASE_OFFERED' 'N'
'HOLIDAY' 'N'
'IDENTIFIED' 'Y'
'IVR_ACCOUNT_NUM_R' '0314011786'
'IVR_DISPOSITION_1' ''
'IVR_DISPOSITION_2' ''
'IVR_DISPOSITION_3' ''
'IVR_DISPOSITION_DESC_1' ''
'IVR_LAST_STATE' ''
'IVR_PATH_PEG_NUMBERS' '118,110,111'
'IVR_RESULT' 'T'
'IVR_SS_COLETION_CODE' 'N'
'OUTBOUND_DISPOSITION' ''
'SAFE_ACCESS_PHRASE_OFFERED' 'N'
'SOFT_CLOSE_PROVIDED' 'N'
'GVP-Session-ID' 'AD565000-FF69-A878-2D33-EDBAB146E99E;gvp.rm.datanodes=1|2;gvp.rm.tenant-id=101_ABC_Main'
'ACTUAL_CALL_TYPE' 'ABC_ResEmergEng'
'ACTUAL_SKILL' 'ABC_Res_Emrgncy_Eng'
'VIRTUAL_QUEUE' 'ABC_ResEmergEng_VQ'
'LANGUAGE' 'English'
'RVQID' ''
'RVQDBID' ''
'LBR_ORIG' '106:365'
'LBR_TS' '759886483'
'LBR_SNUM' '65'
'RTargetTypeSelected' '4'
'RTargetRuleSelected' ''
'RTargetObjectSelected' '1760804_8800'
'RTargetObjSelDBID' '12912'
'RTargetAgentSelected' ''
'RTargetAgSelDBID' ''
'RTargetPlaceSelected' ''
'RTargetPlSelDBID' ''
'RTenant' 'Resources'
'RTenantDBID' '101'
'RStrategyName' 'ABC_PostGVP_AvayaAcd'
'RStrategyDBID' '410'
'CBR-actual_volume' ''
'CBR-Interaction_cost' ''
'CBR-contract_DBIDs' ''
'CBR-IT-path_DBIDs' ''
'UU_DATA' bin: 37 33 36 35.. (len=32)
'SCREEN_POP_MAIL_CITY' 'SOUTH GATE'
'SCREEN_POP_BA_STAT_CD' 'AC'
'SCREEN_POP_CHECK_DIGIT' '1'
'SCREEN_POP_OFFER_AMORT_SW' 'N'
'SCREEN_POP_MAIL_ADDRESS' '10521 WASHINGTON AVE'
'SCREEN_POP_MAIL_ZIP' '90280'
'SCREEN_POP_ASC_BILL_CYC_ID' '12'
'RESP_ACCOUNT_ID' '67007500'
'SCREEN_POP_HOME_PHONE_EXT' '0000000000'
'SCREEN_POP_CUST_SEGMENT' ' '
'SCREEN_POP_MED_BASELINE_SW' 'N'
'SCREEN_POP_EMAIL_ADDR' ' '
'SCREEN_POP_CARE_SW' 'N'
'SCREEN_POP_OVER_ONE_YR' 'Y'
'SCREEN_POP_CURR_BAL_DUE' '0.00'
'SCREEN_POP_YTD_VARIANCE' '0.00'
'SCREEN_POP_HOME_PHONE' '1235672686'
'SCREEN_POP_CUST_TY_CD' 'IC'
'SCREEN_POP_ON_SILE_PAY' 'N'
'SCREEN_POP_CUST_ID' '181134451'
'SCREEN_POP_MAIL_ZIP4' '6943'
'SCREEN_POP_BA_TERM_DT' ' '
'SCREEN_POP_BA_TY_CD' 'C'
'SCREEN_POP_NO_VC_ORDR_QTY' 0
'SCREEN_POP_BA_SPCL_LDGR_SW' 'N'
'SCREEN_POP_BA_CLS_DESC_CD' ' '
'SCREEN_POP_BA_OPEN_DT' '1992-12-19'
'SCREEN_POP_CORE_AGGR_BILL_CD' 'N'
'SCREEN_POP_SPOUSE_NM' ' '
'SCREEN_POP_SBA_CD' 'N'
'SCREEN_POP_CASH_ONLY_SW' 'N'
'SCREEN_POP_CF_TY_CD' 'R'
'SCREEN_POP_OFF_GREATER6' 'N'
'SCREEN_POP_MAIL_STATE' 'CA'
'SCREEN_POP_OVERDUE_COUNT' '00'
'SCREEN_POP_ELIGIBLE_SW' 'Y'
'SCREEN_POP_READ_OK_SW' 'Y'
'SCREEN_POP_VC_ORDR_QTY' 0
'SCREEN_POP_BASE' 'HTP'
'SCREEN_POP_ON_DEMAND_PAY' 'N'
'SCREEN_POP_BA_FRGN_LNG_CD' 'SP'
'SCREEN_POP_IC_ESTB_DT' '1992-12-19'
'SCREEN_POP_CF_ID' '67007500'
'SCREEN_POP_48HR_COUNT' '00'
'SCREEN_POP_BA_PAID_DT' ' '
'SCREEN_POP_CUST_ADDRESS' '10521 WASHINGTON AVE SGT  90280'
'SCREEN_POP_NBR_OF_DIALS' '4'
'SCREEN_POP_OFFER_RECERT_SW' 'N'
'SCREEN_POP_CUSTOMER_NAME' 'GRACIELA  MAZON'
'SCREEN_POP_THIRD_PARTY_SW' 'N'
'SCREEN_POP_LPP_SW' 'N'
'SCREEN_POP_ZIP_CODE' '90280'
2016-05-20T09:00:05.000  Interaction  svrpp004  tserv_a  GCTI-00-04544  Interaction message "EventCallDataChanged" generated
IID:01A0028365356BAC
OPER:161

2016-05-20T09:00:05.000  Trace  svrpp004  tserv_a  GCTI-00-04542  EventCallDataChanged sent to [21] (00000006 icon__voice 10.194.21.164:40142)
2016-05-20T09:00:05.000  Interaction  svrpp004  tserv_a  GCTI-00-04544  Interaction message "EventCallDataChanged" generated
IID:01A0028365356BAC
OPER:161

2016-05-20T09:00:05.000  Trace  svrpp004  tserv_a  GCTI-00-04542  EventCallDataChanged sent to [17] (00000003 icon__voice 10.138.21.228:59096)
2016-05-20T09:00:05.021  Trace  svrpp004  tserv_a  GCTI-00-04541  RequestDeletePair received from [28] (0000002c qa_gad 10.138.21.179:43819)
message RequestDeletePair
AttributeReferenceID 107
AttributeThisDN '1264995'
AttributeConnID 01a0028365356bac
AttributeDataKey 'IVR_DISPOSITION_DESC_1'
2016-05-20T09:00:05.022  Interaction  svrpp004  tserv_a  GCTI-00-04543  Interaction message "RequestDeletePair" received from 28 ("qa_gad")
TDN:1264995
IID:01A0028365356BAC
OPER:33

@09:00:05.0221 Call [01a0028365356bac]: urid 00150079
@09:00:05.0221 [BSYNC] Trace: Send to backup (tserv_b) [14]:
message RequestSetCallInfo
AttributeLastTransferOrigDN '1760001'
AttributeLastTransferConnID 01a0028365356bac
AttributeLastTransferHomeLocation 'sip_a@'
AttributeFirstTransferOrigDN '1760001'
AttributeFirstTransferConnID 01a0028365356bac
AttributeFirstTransferHomeLocation 'sip_a@'
AttributeUpdateRevision 1386377
AttributeUserData [3104] 00 6e 00 00..
'SITE_ARRIVED' ''
'XFER_FLAG' 'N'
'UTILITY' 'ABC'
'ANI' '+12345279360'
'DNIS' '1765007'
'RouterData70' '("t"="1463759850 497")'
'REQUESTED_CALL_TYPE' 'ABC_ResMiscEng'
'REQUESTED_SKILL' 'ABC ResMiscEng'
'AGENTSAVAILABLE' 'Y'
'GVP_AGENT_XFER_RP' '1760001'
'RRequestedSkills'(list)
'CustomerSegment' 'default'
'ServiceObjective' ''
'BIZREZ' 'Residential'
'CALLER_GOAL' 'emergency'
'CARE_PHRASE_OFFERED' 'N'
'CIS_FOLDER' 'F1'
'CREDIT_PHRASE_OFFERED' 'N'
'HOLIDAY' 'N'
'IDENTIFIED' 'Y'
'IVR_ACCOUNT_NUM_R' '0314011786'
'IVR_DISPOSITION_1' ''
'IVR_DISPOSITION_2' ''
'IVR_DISPOSITION_3' ''
'IVR_LAST_STATE' ''
'IVR_PATH_PEG_NUMBERS' '118,110,111'
'IVR_RESULT' 'T'
'IVR_SS_COLETION_CODE' 'N'
'OUTBOUND_DISPOSITION' ''
'SAFE_ACCESS_PHRASE_OFFERED' 'N'
'SOFT_CLOSE_PROVIDED' 'N'
'GVP-Session-ID' 'AD565000-FF69-A878-2D33-EDBAB146E99E;gvp.rm.datanodes=1|2;gvp.rm.tenant-id=101_ABC_Main'
'ACTUAL_CALL_TYPE' 'ABC_ResEmergEng'
'ACTUAL_SKILL' 'ABC_Res_Emrgncy_Eng'
'VIRTUAL_QUEUE' 'ABC_ResEmergEng_VQ'
'LANGUAGE' 'English'
'RVQID' ''
'RVQDBID' ''
'LBR_ORIG' '106:365'
'LBR_TS' '759886483'
'LBR_SNUM' '65'
'RTargetTypeSelected' '4'
'RTargetRuleSelected' ''
'RTargetObjectSelected' '1760804_8800'
'RTargetObjSelDBID' '12912'
'RTargetAgentSelected' ''
'RTargetAgSelDBID' ''
'RTargetPlaceSelected' ''
'RTargetPlSelDBID' ''
'RTenant' 'Resources'
'RTenantDBID' '101'
'RStrategyName' 'ABC_PostGVP_AvayaAcd'
'RStrategyDBID' '410'
'CBR-actual_volume' ''
'CBR-Interaction_cost' ''
'CBR-contract_DBIDs' ''
'CBR-IT-path_DBIDs' ''
'UU_DATA' bin: 37 33 36 35.. (len=32)
'SCREEN_POP_MAIL_CITY' 'SOUTH GATE'
'SCREEN_POP_BA_STAT_CD' 'AC'
'SCREEN_POP_CHECK_DIGIT' '1'
'SCREEN_POP_OFFER_AMORT_SW' 'N'
'SCREEN_POP_MAIL_ADDRESS' '10521 WASHINGTON AVE'
'SCREEN_POP_MAIL_ZIP' '90280'
'SCREEN_POP_ASC_BILL_CYC_ID' '12'
'RESP_ACCOUNT_ID' '67007500'
'SCREEN_POP_HOME_PHONE_EXT' '0000000000'
'SCREEN_POP_CUST_SEGMENT' ' '
'SCREEN_POP_MED_BASELINE_SW' 'N'
'SCREEN_POP_EMAIL_ADDR' ' '
'SCREEN_POP_CARE_SW' 'N'
'SCREEN_POP_OVER_ONE_YR' 'Y'
'SCREEN_POP_CURR_BAL_DUE' '0.00'
'SCREEN_POP_YTD_VARIANCE' '0.00'
'SCREEN_POP_HOME_PHONE' '1235672686'
'SCREEN_POP_CUST_TY_CD' 'IC'
'SCREEN_POP_ON_SILE_PAY' 'N'
'SCREEN_POP_CUST_ID' '181134451'
'SCREEN_POP_MAIL_ZIP4' '6943'
'SCREEN_POP_BA_TERM_DT' ' '
'SCREEN_POP_BA_TY_CD' 'C'
'SCREEN_POP_NO_VC_ORDR_QTY' 0
'SCREEN_POP_BA_SPCL_LDGR_SW' 'N'
'SCREEN_POP_BA_CLS_DESC_CD' ' '
'SCREEN_POP_BA_OPEN_DT' '1992-12-19'
'SCREEN_POP_CORE_AGGR_BILL_CD' 'N'
'SCREEN_POP_SPOUSE_NM' ' '
'SCREEN_POP_SBA_CD' 'N'
'SCREEN_POP_CASH_ONLY_SW' 'N'
'SCREEN_POP_CF_TY_CD' 'R'
'SCREEN_POP_OFF_GREATER6' 'N'
'SCREEN_POP_MAIL_STATE' 'CA'
'SCREEN_POP_OVERDUE_COUNT' '00'
'SCREEN_POP_ELIGIBLE_SW' 'Y'
'SCREEN_POP_READ_OK_SW' 'Y'
'SCREEN_POP_VC_ORDR_QTY' 0
'SCREEN_POP_BASE' 'HTP'
'SCREEN_POP_ON_DEMAND_PAY' 'N'
'SCREEN_POP_BA_FRGN_LNG_CD' 'SP'
'SCREEN_POP_IC_ESTB_DT' '1992-12-19'
'SCREEN_POP_CF_ID' '67007500'
'SCREEN_POP_48HR_COUNT' '00'
'SCREEN_POP_BA_PAID_DT' ' '
'SCREEN_POP_CUST_ADDRESS' '10521 WASHINGTON AVE SGT  90280'
'SCREEN_POP_NBR_OF_DIALS' '4'
'SCREEN_POP_OFFER_RECERT_SW' 'N'
'SCREEN_POP_CUSTOMER_NAME' 'GRACIELA  MAZON'
'SCREEN_POP_THIRD_PARTY_SW' 'N'
'SCREEN_POP_LPP_SW' 'N'
'SCREEN_POP_ZIP_CODE' '90280'
AttributePropagatedCallType 2
AttributeConnID 01a0028365356bac
@09:00:05.0222 [BSYNC] Trace: Sent
@09:00:05.0222 [0] 8.1.001.55 distribute_response: message EventAttachedDataChanged
AttributeEventSequenceNumber 000000000000aa7a
AttributeTimeinuSecs 22251
AttributeTimeinSecs 1463760005 (09:00:05)
AttributeReferenceID 107
AttributeThirdPartyDN '1264995'
AttributeThisDNRole 2
AttributeThisDN '1264995'
AttributeNetworkPartyRole 2
AttributeNetworkDestDN '8800::1760001'
AttributeCustomerID 'Resources'
AttributeLastTransferOrigDN '1760001'
AttributeLastTransferConnID 01a0028365356bac
AttributeLastTransferHomeLocation 'sip_a@'
AttributeFirstTransferOrigDN '1760001'
AttributeFirstTransferConnID 01a0028365356bac
AttributeFirstTransferHomeLocation 'sip_a@'
AttributeANI '12345279360'
AttributeDNIS '1290001'
AttributeUserData [3104] 00 6e 00 00..
'SITE_ARRIVED' ''
'XFER_FLAG' 'N'
'UTILITY' 'ABC'
'ANI' '+12345279360'
'DNIS' '1765007'
'RouterData70' '("t"="1463759850 497")'
'REQUESTED_CALL_TYPE' 'ABC_ResMiscEng'
'REQUESTED_SKILL' 'ABC ResMiscEng'
'AGENTSAVAILABLE' 'Y'
'GVP_AGENT_XFER_RP' '1760001'
'RRequestedSkills'(list)
'CustomerSegment' 'default'
'ServiceObjective' ''
'BIZREZ' 'Residential'
'CALLER_GOAL' 'emergency'
'CARE_PHRASE_OFFERED' 'N'
'CIS_FOLDER' 'F1'
'CREDIT_PHRASE_OFFERED' 'N'
'HOLIDAY' 'N'
'IDENTIFIED' 'Y'
'IVR_ACCOUNT_NUM_R' '0314011786'
'IVR_DISPOSITION_1' ''
'IVR_DISPOSITION_2' ''
'IVR_DISPOSITION_3' ''
'IVR_LAST_STATE' ''
'IVR_PATH_PEG_NUMBERS' '118,110,111'
'IVR_RESULT' 'T'
'IVR_SS_COLETION_CODE' 'N'
'OUTBOUND_DISPOSITION' ''
'SAFE_ACCESS_PHRASE_OFFERED' 'N'
'SOFT_CLOSE_PROVIDED' 'N'
'GVP-Session-ID' 'AD565000-FF69-A878-2D33-EDBAB146E99E;gvp.rm.datanodes=1|2;gvp.rm.tenant-id=101_ABC_Main'
'ACTUAL_CALL_TYPE' 'ABC_ResEmergEng'
'ACTUAL_SKILL' 'ABC_Res_Emrgncy_Eng'
'VIRTUAL_QUEUE' 'ABC_ResEmergEng_VQ'
'LANGUAGE' 'English'
'RVQID' ''
'RVQDBID' ''
'LBR_ORIG' '106:365'
'LBR_TS' '759886483'
'LBR_SNUM' '65'
'RTargetTypeSelected' '4'
'RTargetRuleSelected' ''
'RTargetObjectSelected' '1760804_8800'
'RTargetObjSelDBID' '12912'
'RTargetAgentSelected' ''
'RTargetAgSelDBID' ''
'RTargetPlaceSelected' ''
'RTargetPlSelDBID' ''
'RTenant' 'Resources'
'RTenantDBID' '101'
'RStrategyName' 'ABC_PostGVP_AvayaAcd'
'RStrategyDBID' '410'
'CBR-actual_volume' ''
'CBR-Interaction_cost' ''
'CBR-contract_DBIDs' ''
'CBR-IT-path_DBIDs' ''
'UU_DATA' bin: 37 33 36 35.. (len=32)
'SCREEN_POP_MAIL_CITY' 'SOUTH GATE'
'SCREEN_POP_BA_STAT_CD' 'AC'
'SCREEN_POP_CHECK_DIGIT' '1'
'SCREEN_POP_OFFER_AMORT_SW' 'N'
'SCREEN_POP_MAIL_ADDRESS' '10521 WASHINGTON AVE'
'SCREEN_POP_MAIL_ZIP' '90280'
'SCREEN_POP_ASC_BILL_CYC_ID' '12'
'RESP_ACCOUNT_ID' '67007500'
'SCREEN_POP_HOME_PHONE_EXT' '0000000000'
'SCREEN_POP_CUST_SEGMENT' ' '
'SCREEN_POP_MED_BASELINE_SW' 'N'
'SCREEN_POP_EMAIL_ADDR' ' '
'SCREEN_POP_CARE_SW' 'N'
'SCREEN_POP_OVER_ONE_YR' 'Y'
'SCREEN_POP_CURR_BAL_DUE' '0.00'
'SCREEN_POP_YTD_VARIANCE' '0.00'
'SCREEN_POP_HOME_PHONE' '1235672686'
'SCREEN_POP_CUST_TY_CD' 'IC'
'SCREEN_POP_ON_SILE_PAY' 'N'
'SCREEN_POP_CUST_ID' '181134451'
'SCREEN_POP_MAIL_ZIP4' '6943'
'SCREEN_POP_BA_TERM_DT' ' '
'SCREEN_POP_BA_TY_CD' 'C'
'SCREEN_POP_NO_VC_ORDR_QTY' 0
'SCREEN_POP_BA_SPCL_LDGR_SW' 'N'
'SCREEN_POP_BA_CLS_DESC_CD' ' '
'SCREEN_POP_BA_OPEN_DT' '1992-12-19'
'SCREEN_POP_CORE_AGGR_BILL_CD' 'N'
'SCREEN_POP_SPOUSE_NM' ' '
'SCREEN_POP_SBA_CD' 'N'
'SCREEN_POP_CASH_ONLY_SW' 'N'
'SCREEN_POP_CF_TY_CD' 'R'
'SCREEN_POP_OFF_GREATER6' 'N'
'SCREEN_POP_MAIL_STATE' 'CA'
'SCREEN_POP_OVERDUE_COUNT' '00'
'SCREEN_POP_ELIGIBLE_SW' 'Y'
'SCREEN_POP_READ_OK_SW' 'Y'
'SCREEN_POP_VC_ORDR_QTY' 0
'SCREEN_POP_BASE' 'HTP'
'SCREEN_POP_ON_DEMAND_PAY' 'N'
'SCREEN_POP_BA_FRGN_LNG_CD' 'SP'
'SCREEN_POP_IC_ESTB_DT' '1992-12-19'
'SCREEN_POP_CF_ID' '67007500'
'SCREEN_POP_48HR_COUNT' '00'
'SCREEN_POP_BA_PAID_DT' ' '
'SCREEN_POP_CUST_ADDRESS' '10521 WASHINGTON AVE SGT  90280'
'SCREEN_POP_NBR_OF_DIALS' '4'
'SCREEN_POP_OFFER_RECERT_SW' 'N'
'SCREEN_POP_CUSTOMER_NAME' 'GRACIELA  MAZON'
'SCREEN_POP_THIRD_PARTY_SW' 'N'
'SCREEN_POP_LPP_SW' 'N'
'SCREEN_POP_ZIP_CODE' '90280'
AttributeCallUUID '0273KK5IJKBJP0F7K4AS22LAES0000OI'
AttributeConnID 01a0028365356bac
AttributeCallID 7045
AttributePropagatedCallType 2
AttributeCallType 2
2016-05-20T09:00:05.022  Interaction  svrpp004  tserv_a  GCTI-00-04544  Interaction message "EventAttachedDataChanged" generated
TDN:1264995
OIID:01A0028365356BAC
FIID:01A0028365356BAC
ANI:12345279360
DNIS:1290001
IID:01A0028365356BAC
OPER:85

2016-05-20T09:00:05.022  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [28] (0000002c qa_gad 10.138.21.179:43819)
2016-05-20T09:00:05.022  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [27] (0000000c wde_ss__a 10.194.21.159:51068)
2016-05-20T09:00:05.022  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [26] (0000000b wde_ss__b 10.138.21.225:40195)
2016-05-20T09:00:05.022  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [23] (00000008 routing_ss_a 10.194.21.161:45984)
2016-05-20T09:00:05.022  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [24] (00000009 n_ss_ccp_b 10.138.21.225:42167)
2016-05-20T09:00:05.022  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [25] (0000000a routing_ss_b 10.138.31.225:43858)
2016-05-20T09:00:05.022  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [22] (00000007 n_ss_ccp_a 10.194.21.159:37341)
@09:00:05.0223 [ISCC] Updated call:
i c:01a0028365356bac,5133ca0 @ m:0000000000000000,0 p:3 i:00001b85 nw:0000000000000000 t:2
  p:0000000000000000,4e73ca0 @ c:01a0028365356bac,5133ca0 r:2 ----- n:1264995:
  p:0000000000000000,4dc3180 @ c:01a0028365356bac,5133ca0 r:1 ----- n:12345279360:
  p:0000000000000000,5147fc0 @ c:01a0028365356bac,5133ca0 r:10 ----- n:1800312:
@09:00:05.0223 [ISCC] UserData propagation has been started
@09:00:05.0224 [ISCC] UserData propagation has been finished

Title: Re: Ail.Driver.Voice TlibEventInfo - Channel Error
Post by: Defender451 on May 20, 2016, 11:07:55 PM

@09:00:05.0224 [BSYNC] Trace: Send to backup (tserv_b) [14]:
message RequestSetCallInfo
AttributeLastTransferOrigDN '1760001'
AttributeLastTransferConnID 01a0028365356bac
AttributeLastTransferHomeLocation 'sip_a@'
AttributeFirstTransferOrigDN '1760001'
AttributeFirstTransferConnID 01a0028365356bac
AttributeFirstTransferHomeLocation 'sip_a@'
AttributeUpdateRevision 1386377
AttributeUserData [3104] 00 6e 00 00..
'SITE_ARRIVED' ''
'XFER_FLAG' 'N'
'UTILITY' 'ABC'
'ANI' '+12345279360'
'DNIS' '1765007'
'RouterData70' '("t"="1463759850 497")'
'REQUESTED_CALL_TYPE' 'ABC_ResMiscEng'
'REQUESTED_SKILL' 'ABC ResMiscEng'
'AGENTSAVAILABLE' 'Y'
'GVP_AGENT_XFER_RP' '1760001'
'RRequestedSkills'(list)
'CustomerSegment' 'default'
'ServiceObjective' ''
'BIZREZ' 'Residential'
'CALLER_GOAL' 'emergency'
'CARE_PHRASE_OFFERED' 'N'
'CIS_FOLDER' 'F1'
'CREDIT_PHRASE_OFFERED' 'N'
'HOLIDAY' 'N'
'IDENTIFIED' 'Y'
'IVR_ACCOUNT_NUM_R' '0314011786'
'IVR_DISPOSITION_1' ''
'IVR_DISPOSITION_2' ''
'IVR_DISPOSITION_3' ''
'IVR_LAST_STATE' ''
'IVR_PATH_PEG_NUMBERS' '118,110,111'
'IVR_RESULT' 'T'
'IVR_SS_COLETION_CODE' 'N'
'OUTBOUND_DISPOSITION' ''
'SAFE_ACCESS_PHRASE_OFFERED' 'N'
'SOFT_CLOSE_PROVIDED' 'N'
'GVP-Session-ID' 'AD565000-FF69-A878-2D33-EDBAB146E99E;gvp.rm.datanodes=1|2;gvp.rm.tenant-id=101_ABC_Main'
'ACTUAL_CALL_TYPE' 'ABC_ResEmergEng'
'ACTUAL_SKILL' 'ABC_Res_Emrgncy_Eng'
'VIRTUAL_QUEUE' 'ABC_ResEmergEng_VQ'
'LANGUAGE' 'English'
'RVQID' ''
'RVQDBID' ''
'LBR_ORIG' '106:365'
'LBR_TS' '759886483'
'LBR_SNUM' '65'
'RTargetTypeSelected' '4'
'RTargetRuleSelected' ''
'RTargetObjectSelected' '1760804_8800'
'RTargetObjSelDBID' '12912'
'RTargetAgentSelected' ''
'RTargetAgSelDBID' ''
'RTargetPlaceSelected' ''
'RTargetPlSelDBID' ''
'RTenant' 'Resources'
'RTenantDBID' '101'
'RStrategyName' 'ABC_PostGVP_AvayaAcd'
'RStrategyDBID' '410'
'CBR-actual_volume' ''
'CBR-Interaction_cost' ''
'CBR-contract_DBIDs' ''
'CBR-IT-path_DBIDs' ''
'UU_DATA' bin: 37 33 36 35.. (len=32)
'SCREEN_POP_MAIL_CITY' 'SOUTH GATE'
'SCREEN_POP_BA_STAT_CD' 'AC'
'SCREEN_POP_CHECK_DIGIT' '1'
'SCREEN_POP_OFFER_AMORT_SW' 'N'
'SCREEN_POP_MAIL_ADDRESS' '10521 WASHINGTON AVE'
'SCREEN_POP_MAIL_ZIP' '90280'
'SCREEN_POP_ASC_BILL_CYC_ID' '12'
'RESP_ACCOUNT_ID' '67007500'
'SCREEN_POP_HOME_PHONE_EXT' '0000000000'
'SCREEN_POP_CUST_SEGMENT' ' '
'SCREEN_POP_MED_BASELINE_SW' 'N'
'SCREEN_POP_EMAIL_ADDR' ' '
'SCREEN_POP_CARE_SW' 'N'
'SCREEN_POP_OVER_ONE_YR' 'Y'
'SCREEN_POP_CURR_BAL_DUE' '0.00'
'SCREEN_POP_YTD_VARIANCE' '0.00'
'SCREEN_POP_HOME_PHONE' '1235672686'
'SCREEN_POP_CUST_TY_CD' 'IC'
'SCREEN_POP_ON_SILE_PAY' 'N'
'SCREEN_POP_CUST_ID' '181134451'
'SCREEN_POP_MAIL_ZIP4' '6943'
'SCREEN_POP_BA_TERM_DT' ' '
'SCREEN_POP_BA_TY_CD' 'C'
'SCREEN_POP_NO_VC_ORDR_QTY' 0
'SCREEN_POP_BA_SPCL_LDGR_SW' 'N'
'SCREEN_POP_BA_CLS_DESC_CD' ' '
'SCREEN_POP_BA_OPEN_DT' '1992-12-19'
'SCREEN_POP_CORE_AGGR_BILL_CD' 'N'
'SCREEN_POP_SPOUSE_NM' ' '
'SCREEN_POP_SBA_CD' 'N'
'SCREEN_POP_CASH_ONLY_SW' 'N'
'SCREEN_POP_CF_TY_CD' 'R'
'SCREEN_POP_OFF_GREATER6' 'N'
'SCREEN_POP_MAIL_STATE' 'CA'
'SCREEN_POP_OVERDUE_COUNT' '00'
'SCREEN_POP_ELIGIBLE_SW' 'Y'
'SCREEN_POP_READ_OK_SW' 'Y'
'SCREEN_POP_VC_ORDR_QTY' 0
'SCREEN_POP_BASE' 'HTP'
'SCREEN_POP_ON_DEMAND_PAY' 'N'
'SCREEN_POP_BA_FRGN_LNG_CD' 'SP'
'SCREEN_POP_IC_ESTB_DT' '1992-12-19'
'SCREEN_POP_CF_ID' '67007500'
'SCREEN_POP_48HR_COUNT' '00'
'SCREEN_POP_BA_PAID_DT' ' '
'SCREEN_POP_CUST_ADDRESS' '10521 WASHINGTON AVE SGT  90280'
'SCREEN_POP_NBR_OF_DIALS' '4'
'SCREEN_POP_OFFER_RECERT_SW' 'N'
'SCREEN_POP_CUSTOMER_NAME' 'GRACIELA  MAZON'
'SCREEN_POP_THIRD_PARTY_SW' 'N'
'SCREEN_POP_LPP_SW' 'N'
'SCREEN_POP_ZIP_CODE' '90280'
AttributePropagatedCallType 2
AttributeConnID 01a0028365356bac
@09:00:05.0225 [BSYNC] Trace: Sent
@09:00:05.0225 [0] 8.1.001.55 distribute call/party event: message EventCallDataChanged
AttributeEventSequenceNumber 000000000000aa7b
AttributeTimeSta 573f3485000057f4
AttributeConnID 01a0028365356bac
AttributeCallUUID '0273KK5IJKBJP0F7K4AS22LAES0000OI'
AttributeCtrlParty '1264995'
AttributeUserData [3104] 00 6e 00 00..
'SITE_ARRIVED' ''
'XFER_FLAG' 'N'
'UTILITY' 'ABC'
'ANI' '+12345279360'
'DNIS' '1765007'
'RouterData70' '("t"="1463759850 497")'
'REQUESTED_CALL_TYPE' 'ABC_ResMiscEng'
'REQUESTED_SKILL' 'ABC ResMiscEng'
'AGENTSAVAILABLE' 'Y'
'GVP_AGENT_XFER_RP' '1760001'
'RRequestedSkills'(list)
'CustomerSegment' 'default'
'ServiceObjective' ''
'BIZREZ' 'Residential'
'CALLER_GOAL' 'emergency'
'CARE_PHRASE_OFFERED' 'N'
'CIS_FOLDER' 'F1'
'CREDIT_PHRASE_OFFERED' 'N'
'HOLIDAY' 'N'
'IDENTIFIED' 'Y'
'IVR_ACCOUNT_NUM_R' '0314011786'
'IVR_DISPOSITION_1' ''
'IVR_DISPOSITION_2' ''
'IVR_DISPOSITION_3' ''
'IVR_LAST_STATE' ''
'IVR_PATH_PEG_NUMBERS' '118,110,111'
'IVR_RESULT' 'T'
'IVR_SS_COLETION_CODE' 'N'
'OUTBOUND_DISPOSITION' ''
'SAFE_ACCESS_PHRASE_OFFERED' 'N'
'SOFT_CLOSE_PROVIDED' 'N'
'GVP-Session-ID' 'AD565000-FF69-A878-2D33-EDBAB146E99E;gvp.rm.datanodes=1|2;gvp.rm.tenant-id=101_ABC_Main'
'ACTUAL_CALL_TYPE' 'ABC_ResEmergEng'
'ACTUAL_SKILL' 'ABC_Res_Emrgncy_Eng'
'VIRTUAL_QUEUE' 'ABC_ResEmergEng_VQ'
'LANGUAGE' 'English'
'RVQID' ''
'RVQDBID' ''
'LBR_ORIG' '106:365'
'LBR_TS' '759886483'
'LBR_SNUM' '65'
'RTargetTypeSelected' '4'
'RTargetRuleSelected' ''
'RTargetObjectSelected' '1760804_8800'
'RTargetObjSelDBID' '12912'
'RTargetAgentSelected' ''
'RTargetAgSelDBID' ''
'RTargetPlaceSelected' ''
'RTargetPlSelDBID' ''
'RTenant' 'Resources'
'RTenantDBID' '101'
'RStrategyName' 'ABC_PostGVP_AvayaAcd'
'RStrategyDBID' '410'
'CBR-actual_volume' ''
'CBR-Interaction_cost' ''
'CBR-contract_DBIDs' ''
'CBR-IT-path_DBIDs' ''
'UU_DATA' bin: 37 33 36 35.. (len=32)
'SCREEN_POP_MAIL_CITY' 'SOUTH GATE'
'SCREEN_POP_BA_STAT_CD' 'AC'
'SCREEN_POP_CHECK_DIGIT' '1'
'SCREEN_POP_OFFER_AMORT_SW' 'N'
'SCREEN_POP_MAIL_ADDRESS' '10521 WASHINGTON AVE'
'SCREEN_POP_MAIL_ZIP' '90280'
'SCREEN_POP_ASC_BILL_CYC_ID' '12'
'RESP_ACCOUNT_ID' '67007500'
'SCREEN_POP_HOME_PHONE_EXT' '0000000000'
'SCREEN_POP_CUST_SEGMENT' ' '
'SCREEN_POP_MED_BASELINE_SW' 'N'
'SCREEN_POP_EMAIL_ADDR' ' '
'SCREEN_POP_CARE_SW' 'N'
'SCREEN_POP_OVER_ONE_YR' 'Y'
'SCREEN_POP_CURR_BAL_DUE' '0.00'
'SCREEN_POP_YTD_VARIANCE' '0.00'
'SCREEN_POP_HOME_PHONE' '1235672686'
'SCREEN_POP_CUST_TY_CD' 'IC'
'SCREEN_POP_ON_SILE_PAY' 'N'
'SCREEN_POP_CUST_ID' '181134451'
'SCREEN_POP_MAIL_ZIP4' '6943'
'SCREEN_POP_BA_TERM_DT' ' '
'SCREEN_POP_BA_TY_CD' 'C'
'SCREEN_POP_NO_VC_ORDR_QTY' 0
'SCREEN_POP_BA_SPCL_LDGR_SW' 'N'
'SCREEN_POP_BA_CLS_DESC_CD' ' '
'SCREEN_POP_BA_OPEN_DT' '1992-12-19'
'SCREEN_POP_CORE_AGGR_BILL_CD' 'N'
'SCREEN_POP_SPOUSE_NM' ' '
'SCREEN_POP_SBA_CD' 'N'
'SCREEN_POP_CASH_ONLY_SW' 'N'
'SCREEN_POP_CF_TY_CD' 'R'
'SCREEN_POP_OFF_GREATER6' 'N'
'SCREEN_POP_MAIL_STATE' 'CA'
'SCREEN_POP_OVERDUE_COUNT' '00'
'SCREEN_POP_ELIGIBLE_SW' 'Y'
'SCREEN_POP_READ_OK_SW' 'Y'
'SCREEN_POP_VC_ORDR_QTY' 0
'SCREEN_POP_BASE' 'HTP'
'SCREEN_POP_ON_DEMAND_PAY' 'N'
'SCREEN_POP_BA_FRGN_LNG_CD' 'SP'
'SCREEN_POP_IC_ESTB_DT' '1992-12-19'
'SCREEN_POP_CF_ID' '67007500'
'SCREEN_POP_48HR_COUNT' '00'
'SCREEN_POP_BA_PAID_DT' ' '
'SCREEN_POP_CUST_ADDRESS' '10521 WASHINGTON AVE SGT  90280'
'SCREEN_POP_NBR_OF_DIALS' '4'
'SCREEN_POP_OFFER_RECERT_SW' 'N'
'SCREEN_POP_CUSTOMER_NAME' 'GRACIELA  MAZON'
'SCREEN_POP_THIRD_PARTY_SW' 'N'
'SCREEN_POP_LPP_SW' 'N'
'SCREEN_POP_ZIP_CODE' '90280'
2016-05-20T09:00:05.022  Interaction  svrpp004  tserv_a  GCTI-00-04544  Interaction message "EventCallDataChanged" generated
IID:01A0028365356BAC
OPER:161

2016-05-20T09:00:05.022  Trace  svrpp004  tserv_a  GCTI-00-04542  EventCallDataChanged sent to [21] (00000006 icon__voice 10.194.21.164:40142)
2016-05-20T09:00:05.022  Interaction  svrpp004  tserv_a  GCTI-00-04544  Interaction message "EventCallDataChanged" generated
IID:01A0028365356BAC
OPER:161

2016-05-20T09:00:05.022  Trace  svrpp004  tserv_a  GCTI-00-04542  EventCallDataChanged sent to [17] (00000003 icon__voice 10.138.21.228:59096)
2016-05-20T09:00:05.043  Trace  svrpp004  tserv_a  GCTI-00-04541  RequestDeletePair received from [28] (0000002c qa_gad 10.138.21.179:43819)
message RequestDeletePair
AttributeReferenceID 108
AttributeThisDN '1264995'
AttributeConnID 01a0028365356bac
AttributeDataKey 'RTenant'
2016-05-20T09:00:05.044  Interaction  svrpp004  tserv_a  GCTI-00-04543  Interaction message "RequestDeletePair" received from 28 ("qa_gad")
TDN:1264995
IID:01A0028365356BAC
OPER:33

@09:00:05.0441 Call [01a0028365356bac]: urid 00160079
@09:00:05.0441 [BSYNC] Trace: Send to backup (tserv_b) [14]:
message RequestSetCallInfo
AttributeLastTransferOrigDN '1760001'
AttributeLastTransferConnID 01a0028365356bac
AttributeLastTransferHomeLocation 'sip_a@'
AttributeFirstTransferOrigDN '1760001'
AttributeFirstTransferConnID 01a0028365356bac
AttributeFirstTransferHomeLocation 'sip_a@'
AttributeUpdateRevision 1441913
AttributeUserData [3083] 00 6d 00 00..
'SITE_ARRIVED' ''
'XFER_FLAG' 'N'
'UTILITY' 'ABC'
'ANI' '+12345279360'
'DNIS' '1765007'
'RouterData70' '("t"="1463759850 497")'
'REQUESTED_CALL_TYPE' 'ABC_ResMiscEng'
'REQUESTED_SKILL' 'ABC ResMiscEng'
'AGENTSAVAILABLE' 'Y'
'GVP_AGENT_XFER_RP' '1760001'
'RRequestedSkills'(list)
'CustomerSegment' 'default'
'ServiceObjective' ''
'BIZREZ' 'Residential'
'CALLER_GOAL' 'emergency'
'CARE_PHRASE_OFFERED' 'N'
'CIS_FOLDER' 'F1'
'CREDIT_PHRASE_OFFERED' 'N'
'HOLIDAY' 'N'
'IDENTIFIED' 'Y'
'IVR_ACCOUNT_NUM_R' '0314011786'
'IVR_DISPOSITION_1' ''
'IVR_DISPOSITION_2' ''
'IVR_DISPOSITION_3' ''
'IVR_LAST_STATE' ''
'IVR_PATH_PEG_NUMBERS' '118,110,111'
'IVR_RESULT' 'T'
'IVR_SS_COLETION_CODE' 'N'
'OUTBOUND_DISPOSITION' ''
'SAFE_ACCESS_PHRASE_OFFERED' 'N'
'SOFT_CLOSE_PROVIDED' 'N'
'GVP-Session-ID' 'AD565000-FF69-A878-2D33-EDBAB146E99E;gvp.rm.datanodes=1|2;gvp.rm.tenant-id=101_ABC_Main'
'ACTUAL_CALL_TYPE' 'ABC_ResEmergEng'
'ACTUAL_SKILL' 'ABC_Res_Emrgncy_Eng'
'VIRTUAL_QUEUE' 'ABC_ResEmergEng_VQ'
'LANGUAGE' 'English'
'RVQID' ''
'RVQDBID' ''
'LBR_ORIG' '106:365'
'LBR_TS' '759886483'
'LBR_SNUM' '65'
'RTargetTypeSelected' '4'
'RTargetRuleSelected' ''
'RTargetObjectSelected' '1760804_8800'
'RTargetObjSelDBID' '12912'
'RTargetAgentSelected' ''
'RTargetAgSelDBID' ''
'RTargetPlaceSelected' ''
'RTargetPlSelDBID' ''
'RTenantDBID' '101'
'RStrategyName' 'ABC_PostGVP_AvayaAcd'
'RStrategyDBID' '410'
'CBR-actual_volume' ''
'CBR-Interaction_cost' ''
'CBR-contract_DBIDs' ''
'CBR-IT-path_DBIDs' ''
'UU_DATA' bin: 37 33 36 35.. (len=32)
'SCREEN_POP_MAIL_CITY' 'SOUTH GATE'
'SCREEN_POP_BA_STAT_CD' 'AC'
'SCREEN_POP_CHECK_DIGIT' '1'
'SCREEN_POP_OFFER_AMORT_SW' 'N'
'SCREEN_POP_MAIL_ADDRESS' '10521 WASHINGTON AVE'
'SCREEN_POP_MAIL_ZIP' '90280'
'SCREEN_POP_ASC_BILL_CYC_ID' '12'
'RESP_ACCOUNT_ID' '67007500'
'SCREEN_POP_HOME_PHONE_EXT' '0000000000'
'SCREEN_POP_CUST_SEGMENT' ' '
'SCREEN_POP_MED_BASELINE_SW' 'N'
'SCREEN_POP_EMAIL_ADDR' ' '
'SCREEN_POP_CARE_SW' 'N'
'SCREEN_POP_OVER_ONE_YR' 'Y'
'SCREEN_POP_CURR_BAL_DUE' '0.00'
'SCREEN_POP_YTD_VARIANCE' '0.00'
'SCREEN_POP_HOME_PHONE' '1235672686'
'SCREEN_POP_CUST_TY_CD' 'IC'
'SCREEN_POP_ON_SILE_PAY' 'N'
'SCREEN_POP_CUST_ID' '181134451'
'SCREEN_POP_MAIL_ZIP4' '6943'
'SCREEN_POP_BA_TERM_DT' ' '
'SCREEN_POP_BA_TY_CD' 'C'
'SCREEN_POP_NO_VC_ORDR_QTY' 0
'SCREEN_POP_BA_SPCL_LDGR_SW' 'N'
'SCREEN_POP_BA_CLS_DESC_CD' ' '
'SCREEN_POP_BA_OPEN_DT' '1992-12-19'
'SCREEN_POP_CORE_AGGR_BILL_CD' 'N'
'SCREEN_POP_SPOUSE_NM' ' '
'SCREEN_POP_SBA_CD' 'N'
'SCREEN_POP_CASH_ONLY_SW' 'N'
'SCREEN_POP_CF_TY_CD' 'R'
'SCREEN_POP_OFF_GREATER6' 'N'
'SCREEN_POP_MAIL_STATE' 'CA'
'SCREEN_POP_OVERDUE_COUNT' '00'
'SCREEN_POP_ELIGIBLE_SW' 'Y'
'SCREEN_POP_READ_OK_SW' 'Y'
'SCREEN_POP_VC_ORDR_QTY' 0
'SCREEN_POP_BASE' 'HTP'
'SCREEN_POP_ON_DEMAND_PAY' 'N'
'SCREEN_POP_BA_FRGN_LNG_CD' 'SP'
'SCREEN_POP_IC_ESTB_DT' '1992-12-19'
'SCREEN_POP_CF_ID' '67007500'
'SCREEN_POP_48HR_COUNT' '00'
'SCREEN_POP_BA_PAID_DT' ' '
'SCREEN_POP_CUST_ADDRESS' '10521 WASHINGTON AVE SGT  90280'
'SCREEN_POP_NBR_OF_DIALS' '4'
'SCREEN_POP_OFFER_RECERT_SW' 'N'
'SCREEN_POP_CUSTOMER_NAME' 'GRACIELA  MAZON'
'SCREEN_POP_THIRD_PARTY_SW' 'N'
'SCREEN_POP_LPP_SW' 'N'
'SCREEN_POP_ZIP_CODE' '90280'
AttributePropagatedCallType 2
AttributeConnID 01a0028365356bac
@09:00:05.0442 [BSYNC] Trace: Sent
@09:00:05.0442 [0] 8.1.001.55 distribute_response: message EventAttachedDataChanged
AttributeEventSequenceNumber 000000000000aa7c
AttributeTimeinuSecs 44244
AttributeTimeinSecs 1463760005 (09:00:05)
AttributeReferenceID 108
AttributeThirdPartyDN '1264995'
AttributeThisDNRole 2
AttributeThisDN '1264995'
AttributeNetworkPartyRole 2
AttributeNetworkDestDN '8800::1760001'
AttributeCustomerID 'Resources'
AttributeLastTransferOrigDN '1760001'
AttributeLastTransferConnID 01a0028365356bac
AttributeLastTransferHomeLocation 'sip_a@'
AttributeFirstTransferOrigDN '1760001'
AttributeFirstTransferConnID 01a0028365356bac
AttributeFirstTransferHomeLocation 'sip_a@'
AttributeANI '12345279360'
AttributeDNIS '1290001'
AttributeUserData [3083] 00 6d 00 00..
'SITE_ARRIVED' ''
'XFER_FLAG' 'N'
'UTILITY' 'ABC'
'ANI' '+12345279360'
'DNIS' '1765007'
'RouterData70' '("t"="1463759850 497")'
'REQUESTED_CALL_TYPE' 'ABC_ResMiscEng'
'REQUESTED_SKILL' 'ABC ResMiscEng'
'AGENTSAVAILABLE' 'Y'
'GVP_AGENT_XFER_RP' '1760001'
'RRequestedSkills'(list)
'CustomerSegment' 'default'
'ServiceObjective' ''
'BIZREZ' 'Residential'
'CALLER_GOAL' 'emergency'
'CARE_PHRASE_OFFERED' 'N'
'CIS_FOLDER' 'F1'
'CREDIT_PHRASE_OFFERED' 'N'
'HOLIDAY' 'N'
'IDENTIFIED' 'Y'
'IVR_ACCOUNT_NUM_R' '0314011786'
'IVR_DISPOSITION_1' ''
'IVR_DISPOSITION_2' ''
'IVR_DISPOSITION_3' ''
'IVR_LAST_STATE' ''
'IVR_PATH_PEG_NUMBERS' '118,110,111'
'IVR_RESULT' 'T'
'IVR_SS_COLETION_CODE' 'N'
'OUTBOUND_DISPOSITION' ''
'SAFE_ACCESS_PHRASE_OFFERED' 'N'
'SOFT_CLOSE_PROVIDED' 'N'
'GVP-Session-ID' 'AD565000-FF69-A878-2D33-EDBAB146E99E;gvp.rm.datanodes=1|2;gvp.rm.tenant-id=101_ABC_Main'
'ACTUAL_CALL_TYPE' 'ABC_ResEmergEng'
'ACTUAL_SKILL' 'ABC_Res_Emrgncy_Eng'
'VIRTUAL_QUEUE' 'ABC_ResEmergEng_VQ'
'LANGUAGE' 'English'
'RVQID' ''
'RVQDBID' ''
'LBR_ORIG' '106:365'
'LBR_TS' '759886483'
'LBR_SNUM' '65'
'RTargetTypeSelected' '4'
'RTargetRuleSelected' ''
'RTargetObjectSelected' '1760804_8800'
'RTargetObjSelDBID' '12912'
'RTargetAgentSelected' ''
'RTargetAgSelDBID' ''
'RTargetPlaceSelected' ''
'RTargetPlSelDBID' ''
'RTenantDBID' '101'
'RStrategyName' 'ABC_PostGVP_AvayaAcd'
'RStrategyDBID' '410'
'CBR-actual_volume' ''
'CBR-Interaction_cost' ''
'CBR-contract_DBIDs' ''
'CBR-IT-path_DBIDs' ''
'UU_DATA' bin: 37 33 36 35.. (len=32)
'SCREEN_POP_MAIL_CITY' 'SOUTH GATE'
'SCREEN_POP_BA_STAT_CD' 'AC'
'SCREEN_POP_CHECK_DIGIT' '1'
'SCREEN_POP_OFFER_AMORT_SW' 'N'
'SCREEN_POP_MAIL_ADDRESS' '10521 WASHINGTON AVE'
'SCREEN_POP_MAIL_ZIP' '90280'
'SCREEN_POP_ASC_BILL_CYC_ID' '12'
'RESP_ACCOUNT_ID' '67007500'
'SCREEN_POP_HOME_PHONE_EXT' '0000000000'
'SCREEN_POP_CUST_SEGMENT' ' '
'SCREEN_POP_MED_BASELINE_SW' 'N'
'SCREEN_POP_EMAIL_ADDR' ' '
'SCREEN_POP_CARE_SW' 'N'
'SCREEN_POP_OVER_ONE_YR' 'Y'
'SCREEN_POP_CURR_BAL_DUE' '0.00'
'SCREEN_POP_YTD_VARIANCE' '0.00'
'SCREEN_POP_HOME_PHONE' '1235672686'
'SCREEN_POP_CUST_TY_CD' 'IC'
'SCREEN_POP_ON_SILE_PAY' 'N'
'SCREEN_POP_CUST_ID' '181134451'
'SCREEN_POP_MAIL_ZIP4' '6943'
'SCREEN_POP_BA_TERM_DT' ' '
'SCREEN_POP_BA_TY_CD' 'C'
'SCREEN_POP_NO_VC_ORDR_QTY' 0
'SCREEN_POP_BA_SPCL_LDGR_SW' 'N'
'SCREEN_POP_BA_CLS_DESC_CD' ' '
'SCREEN_POP_BA_OPEN_DT' '1992-12-19'
'SCREEN_POP_CORE_AGGR_BILL_CD' 'N'
'SCREEN_POP_SPOUSE_NM' ' '
'SCREEN_POP_SBA_CD' 'N'
'SCREEN_POP_CASH_ONLY_SW' 'N'
'SCREEN_POP_CF_TY_CD' 'R'
'SCREEN_POP_OFF_GREATER6' 'N'
'SCREEN_POP_MAIL_STATE' 'CA'
'SCREEN_POP_OVERDUE_COUNT' '00'
'SCREEN_POP_ELIGIBLE_SW' 'Y'
'SCREEN_POP_READ_OK_SW' 'Y'
'SCREEN_POP_VC_ORDR_QTY' 0
'SCREEN_POP_BASE' 'HTP'
'SCREEN_POP_ON_DEMAND_PAY' 'N'
'SCREEN_POP_BA_FRGN_LNG_CD' 'SP'
'SCREEN_POP_IC_ESTB_DT' '1992-12-19'
'SCREEN_POP_CF_ID' '67007500'
'SCREEN_POP_48HR_COUNT' '00'
'SCREEN_POP_BA_PAID_DT' ' '
'SCREEN_POP_CUST_ADDRESS' '10521 WASHINGTON AVE SGT  90280'
'SCREEN_POP_NBR_OF_DIALS' '4'
'SCREEN_POP_OFFER_RECERT_SW' 'N'
'SCREEN_POP_CUSTOMER_NAME' 'GRACIELA  MAZON'
'SCREEN_POP_THIRD_PARTY_SW' 'N'
'SCREEN_POP_LPP_SW' 'N'
'SCREEN_POP_ZIP_CODE' '90280'
AttributeCallUUID '0273KK5IJKBJP0F7K4AS22LAES0000OI'
AttributeConnID 01a0028365356bac
AttributeCallID 7045
AttributePropagatedCallType 2
AttributeCallType 2
2016-05-20T09:00:05.044  Interaction  svrpp004  tserv_a  GCTI-00-04544  Interaction message "EventAttachedDataChanged" generated
TDN:1264995
OIID:01A0028365356BAC
FIID:01A0028365356BAC
ANI:12345279360
DNIS:1290001
IID:01A0028365356BAC
OPER:85

2016-05-20T09:00:05.044  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [28] (0000002c qa_gad 10.138.21.179:43819)
2016-05-20T09:00:05.044  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [27] (0000000c wde_ss__a 10.194.21.159:51068)
2016-05-20T09:00:05.044  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [26] (0000000b wde_ss__b 10.138.21.225:40195)
2016-05-20T09:00:05.044  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [23] (00000008 routing_ss_a 10.194.21.161:45984)
2016-05-20T09:00:05.044  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [24] (00000009 n_ss_ccp_b 10.138.21.225:42167)
2016-05-20T09:00:05.044  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [25] (0000000a routing_ss_b 10.138.31.225:43858)
2016-05-20T09:00:05.044  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [22] (00000007 n_ss_ccp_a 10.194.21.159:37341)
@09:00:05.0444 [ISCC] Updated call:
i c:01a0028365356bac,5133ca0 @ m:0000000000000000,0 p:3 i:00001b85 nw:0000000000000000 t:2
  p:0000000000000000,4e73ca0 @ c:01a0028365356bac,5133ca0 r:2 ----- n:1264995:
  p:0000000000000000,4dc3180 @ c:01a0028365356bac,5133ca0 r:1 ----- n:12345279360:
  p:0000000000000000,5147fc0 @ c:01a0028365356bac,5133ca0 r:10 ----- n:1800312:

Title: Re: Ail.Driver.Voice TlibEventInfo - Channel Error
Post by: Defender451 on May 20, 2016, 11:08:37 PM

@09:00:05.0444 [ISCC] UserData propagation has been started
@09:00:05.0445 [ISCC] UserData propagation has been finished
@09:00:05.0445 [BSYNC] Trace: Send to backup (tserv_b) [14]:
message RequestSetCallInfo
AttributeLastTransferOrigDN '1760001'
AttributeLastTransferConnID 01a0028365356bac
AttributeLastTransferHomeLocation 'sip_a@'
AttributeFirstTransferOrigDN '1760001'
AttributeFirstTransferConnID 01a0028365356bac
AttributeFirstTransferHomeLocation 'sip_a@'
AttributeUpdateRevision 1441913
AttributeUserData [3083] 00 6d 00 00..
'SITE_ARRIVED' ''
'XFER_FLAG' 'N'
'UTILITY' 'ABC'
'ANI' '+12345279360'
'DNIS' '1765007'
'RouterData70' '("t"="1463759850 497")'
'REQUESTED_CALL_TYPE' 'ABC_ResMiscEng'
'REQUESTED_SKILL' 'ABC ResMiscEng'
'AGENTSAVAILABLE' 'Y'
'GVP_AGENT_XFER_RP' '1760001'
'RRequestedSkills'(list)
'CustomerSegment' 'default'
'ServiceObjective' ''
'BIZREZ' 'Residential'
'CALLER_GOAL' 'emergency'
'CARE_PHRASE_OFFERED' 'N'
'CIS_FOLDER' 'F1'
'CREDIT_PHRASE_OFFERED' 'N'
'HOLIDAY' 'N'
'IDENTIFIED' 'Y'
'IVR_ACCOUNT_NUM_R' '0314011786'
'IVR_DISPOSITION_1' ''
'IVR_DISPOSITION_2' ''
'IVR_DISPOSITION_3' ''
'IVR_LAST_STATE' ''
'IVR_PATH_PEG_NUMBERS' '118,110,111'
'IVR_RESULT' 'T'
'IVR_SS_COLETION_CODE' 'N'
'OUTBOUND_DISPOSITION' ''
'SAFE_ACCESS_PHRASE_OFFERED' 'N'
'SOFT_CLOSE_PROVIDED' 'N'
'GVP-Session-ID' 'AD565000-FF69-A878-2D33-EDBAB146E99E;gvp.rm.datanodes=1|2;gvp.rm.tenant-id=101_ABC_Main'
'ACTUAL_CALL_TYPE' 'ABC_ResEmergEng'
'ACTUAL_SKILL' 'ABC_Res_Emrgncy_Eng'
'VIRTUAL_QUEUE' 'ABC_ResEmergEng_VQ'
'LANGUAGE' 'English'
'RVQID' ''
'RVQDBID' ''
'LBR_ORIG' '106:365'
'LBR_TS' '759886483'
'LBR_SNUM' '65'
'RTargetTypeSelected' '4'
'RTargetRuleSelected' ''
'RTargetObjectSelected' '1760804_8800'
'RTargetObjSelDBID' '12912'
'RTargetAgentSelected' ''
'RTargetAgSelDBID' ''
'RTargetPlaceSelected' ''
'RTargetPlSelDBID' ''
'RTenantDBID' '101'
'RStrategyName' 'ABC_PostGVP_AvayaAcd'
'RStrategyDBID' '410'
'CBR-actual_volume' ''
'CBR-Interaction_cost' ''
'CBR-contract_DBIDs' ''
'CBR-IT-path_DBIDs' ''
'UU_DATA' bin: 37 33 36 35.. (len=32)
'SCREEN_POP_MAIL_CITY' 'SOUTH GATE'
'SCREEN_POP_BA_STAT_CD' 'AC'
'SCREEN_POP_CHECK_DIGIT' '1'
'SCREEN_POP_OFFER_AMORT_SW' 'N'
'SCREEN_POP_MAIL_ADDRESS' '10521 WASHINGTON AVE'
'SCREEN_POP_MAIL_ZIP' '90280'
'SCREEN_POP_ASC_BILL_CYC_ID' '12'
'RESP_ACCOUNT_ID' '67007500'
'SCREEN_POP_HOME_PHONE_EXT' '0000000000'
'SCREEN_POP_CUST_SEGMENT' ' '
'SCREEN_POP_MED_BASELINE_SW' 'N'
'SCREEN_POP_EMAIL_ADDR' ' '
'SCREEN_POP_CARE_SW' 'N'
'SCREEN_POP_OVER_ONE_YR' 'Y'
'SCREEN_POP_CURR_BAL_DUE' '0.00'
'SCREEN_POP_YTD_VARIANCE' '0.00'
'SCREEN_POP_HOME_PHONE' '1235672686'
'SCREEN_POP_CUST_TY_CD' 'IC'
'SCREEN_POP_ON_SILE_PAY' 'N'
'SCREEN_POP_CUST_ID' '181134451'
'SCREEN_POP_MAIL_ZIP4' '6943'
'SCREEN_POP_BA_TERM_DT' ' '
'SCREEN_POP_BA_TY_CD' 'C'
'SCREEN_POP_NO_VC_ORDR_QTY' 0
'SCREEN_POP_BA_SPCL_LDGR_SW' 'N'
'SCREEN_POP_BA_CLS_DESC_CD' ' '
'SCREEN_POP_BA_OPEN_DT' '1992-12-19'
'SCREEN_POP_CORE_AGGR_BILL_CD' 'N'
'SCREEN_POP_SPOUSE_NM' ' '
'SCREEN_POP_SBA_CD' 'N'
'SCREEN_POP_CASH_ONLY_SW' 'N'
'SCREEN_POP_CF_TY_CD' 'R'
'SCREEN_POP_OFF_GREATER6' 'N'
'SCREEN_POP_MAIL_STATE' 'CA'
'SCREEN_POP_OVERDUE_COUNT' '00'
'SCREEN_POP_ELIGIBLE_SW' 'Y'
'SCREEN_POP_READ_OK_SW' 'Y'
'SCREEN_POP_VC_ORDR_QTY' 0
'SCREEN_POP_BASE' 'HTP'
'SCREEN_POP_ON_DEMAND_PAY' 'N'
'SCREEN_POP_BA_FRGN_LNG_CD' 'SP'
'SCREEN_POP_IC_ESTB_DT' '1992-12-19'
'SCREEN_POP_CF_ID' '67007500'
'SCREEN_POP_48HR_COUNT' '00'
'SCREEN_POP_BA_PAID_DT' ' '
'SCREEN_POP_CUST_ADDRESS' '10521 WASHINGTON AVE SGT  90280'
'SCREEN_POP_NBR_OF_DIALS' '4'
'SCREEN_POP_OFFER_RECERT_SW' 'N'
'SCREEN_POP_CUSTOMER_NAME' 'GRACIELA  MAZON'
'SCREEN_POP_THIRD_PARTY_SW' 'N'
'SCREEN_POP_LPP_SW' 'N'
'SCREEN_POP_ZIP_CODE' '90280'
AttributePropagatedCallType 2
AttributeConnID 01a0028365356bac
@09:00:05.0446 [BSYNC] Trace: Sent
@09:00:05.0446 [0] 8.1.001.55 distribute call/party event: message EventCallDataChanged
AttributeEventSequenceNumber 000000000000aa7d
AttributeTimeSta 573f34850000ae72
AttributeConnID 01a0028365356bac
AttributeCallUUID '0273KK5IJKBJP0F7K4AS22LAES0000OI'
AttributeCtrlParty '1264995'
AttributeUserData [3083] 00 6d 00 00..
'SITE_ARRIVED' ''
'XFER_FLAG' 'N'
'UTILITY' 'ABC'
'ANI' '+12345279360'
'DNIS' '1765007'
'RouterData70' '("t"="1463759850 497")'
'REQUESTED_CALL_TYPE' 'ABC_ResMiscEng'
'REQUESTED_SKILL' 'ABC ResMiscEng'
'AGENTSAVAILABLE' 'Y'
'GVP_AGENT_XFER_RP' '1760001'
'RRequestedSkills'(list)
'CustomerSegment' 'default'
'ServiceObjective' ''
'BIZREZ' 'Residential'
'CALLER_GOAL' 'emergency'
'CARE_PHRASE_OFFERED' 'N'
'CIS_FOLDER' 'F1'
'CREDIT_PHRASE_OFFERED' 'N'
'HOLIDAY' 'N'
'IDENTIFIED' 'Y'
'IVR_ACCOUNT_NUM_R' '0314011786'
'IVR_DISPOSITION_1' ''
'IVR_DISPOSITION_2' ''
'IVR_DISPOSITION_3' ''
'IVR_LAST_STATE' ''
'IVR_PATH_PEG_NUMBERS' '118,110,111'
'IVR_RESULT' 'T'
'IVR_SS_COLETION_CODE' 'N'
'OUTBOUND_DISPOSITION' ''
'SAFE_ACCESS_PHRASE_OFFERED' 'N'
'SOFT_CLOSE_PROVIDED' 'N'
'GVP-Session-ID' 'AD565000-FF69-A878-2D33-EDBAB146E99E;gvp.rm.datanodes=1|2;gvp.rm.tenant-id=101_ABC_Main'
'ACTUAL_CALL_TYPE' 'ABC_ResEmergEng'
'ACTUAL_SKILL' 'ABC_Res_Emrgncy_Eng'
'VIRTUAL_QUEUE' 'ABC_ResEmergEng_VQ'
'LANGUAGE' 'English'
'RVQID' ''
'RVQDBID' ''
'LBR_ORIG' '106:365'
'LBR_TS' '759886483'
'LBR_SNUM' '65'
'RTargetTypeSelected' '4'
'RTargetRuleSelected' ''
'RTargetObjectSelected' '1760804_8800'
'RTargetObjSelDBID' '12912'
'RTargetAgentSelected' ''
'RTargetAgSelDBID' ''
'RTargetPlaceSelected' ''
'RTargetPlSelDBID' ''
'RTenantDBID' '101'
'RStrategyName' 'ABC_PostGVP_AvayaAcd'
'RStrategyDBID' '410'
'CBR-actual_volume' ''
'CBR-Interaction_cost' ''
'CBR-contract_DBIDs' ''
'CBR-IT-path_DBIDs' ''
'UU_DATA' bin: 37 33 36 35.. (len=32)
'SCREEN_POP_MAIL_CITY' 'SOUTH GATE'
'SCREEN_POP_BA_STAT_CD' 'AC'
'SCREEN_POP_CHECK_DIGIT' '1'
'SCREEN_POP_OFFER_AMORT_SW' 'N'
'SCREEN_POP_MAIL_ADDRESS' '10521 WASHINGTON AVE'
'SCREEN_POP_MAIL_ZIP' '90280'
'SCREEN_POP_ASC_BILL_CYC_ID' '12'
'RESP_ACCOUNT_ID' '67007500'
'SCREEN_POP_HOME_PHONE_EXT' '0000000000'
'SCREEN_POP_CUST_SEGMENT' ' '
'SCREEN_POP_MED_BASELINE_SW' 'N'
'SCREEN_POP_EMAIL_ADDR' ' '
'SCREEN_POP_CARE_SW' 'N'
'SCREEN_POP_OVER_ONE_YR' 'Y'
'SCREEN_POP_CURR_BAL_DUE' '0.00'
'SCREEN_POP_YTD_VARIANCE' '0.00'
'SCREEN_POP_HOME_PHONE' '1235672686'
'SCREEN_POP_CUST_TY_CD' 'IC'
'SCREEN_POP_ON_SILE_PAY' 'N'
'SCREEN_POP_CUST_ID' '181134451'
'SCREEN_POP_MAIL_ZIP4' '6943'
'SCREEN_POP_BA_TERM_DT' ' '
'SCREEN_POP_BA_TY_CD' 'C'
'SCREEN_POP_NO_VC_ORDR_QTY' 0
'SCREEN_POP_BA_SPCL_LDGR_SW' 'N'
'SCREEN_POP_BA_CLS_DESC_CD' ' '
'SCREEN_POP_BA_OPEN_DT' '1992-12-19'
'SCREEN_POP_CORE_AGGR_BILL_CD' 'N'
'SCREEN_POP_SPOUSE_NM' ' '
'SCREEN_POP_SBA_CD' 'N'
'SCREEN_POP_CASH_ONLY_SW' 'N'
'SCREEN_POP_CF_TY_CD' 'R'
'SCREEN_POP_OFF_GREATER6' 'N'
'SCREEN_POP_MAIL_STATE' 'CA'
'SCREEN_POP_OVERDUE_COUNT' '00'
'SCREEN_POP_ELIGIBLE_SW' 'Y'
'SCREEN_POP_READ_OK_SW' 'Y'
'SCREEN_POP_VC_ORDR_QTY' 0
'SCREEN_POP_BASE' 'HTP'
'SCREEN_POP_ON_DEMAND_PAY' 'N'
'SCREEN_POP_BA_FRGN_LNG_CD' 'SP'
'SCREEN_POP_IC_ESTB_DT' '1992-12-19'
'SCREEN_POP_CF_ID' '67007500'
'SCREEN_POP_48HR_COUNT' '00'
'SCREEN_POP_BA_PAID_DT' ' '
'SCREEN_POP_CUST_ADDRESS' '10521 WASHINGTON AVE SGT  90280'
'SCREEN_POP_NBR_OF_DIALS' '4'
'SCREEN_POP_OFFER_RECERT_SW' 'N'
'SCREEN_POP_CUSTOMER_NAME' 'GRACIELA  MAZON'
'SCREEN_POP_THIRD_PARTY_SW' 'N'
'SCREEN_POP_LPP_SW' 'N'
'SCREEN_POP_ZIP_CODE' '90280'
2016-05-20T09:00:05.044  Interaction  svrpp004  tserv_a  GCTI-00-04544  Interaction message "EventCallDataChanged" generated
IID:01A0028365356BAC
OPER:161

2016-05-20T09:00:05.044  Trace  svrpp004  tserv_a  GCTI-00-04542  EventCallDataChanged sent to [21] (00000006 icon__voice 10.194.21.164:40142)
2016-05-20T09:00:05.044  Interaction  svrpp004  tserv_a  GCTI-00-04544  Interaction message "EventCallDataChanged" generated
IID:01A0028365356BAC
OPER:161

2016-05-20T09:00:05.044  Trace  svrpp004  tserv_a  GCTI-00-04542  EventCallDataChanged sent to [17] (00000003 icon__voice 10.138.21.228:59096)
2016-05-20T09:00:05.067  Trace  svrpp004  tserv_a  GCTI-00-04541  RequestDeletePair received from [28] (0000002c qa_gad 10.138.21.179:43819)
message RequestDeletePair
AttributeReferenceID 109
AttributeThisDN '1264995'
AttributeConnID 01a0028365356bac
AttributeDataKey 'SOFT_CLOSE_PROVIDED'
2016-05-20T09:00:05.067  Interaction  svrpp004  tserv_a  GCTI-00-04543  Interaction message "RequestDeletePair" received from 28 ("qa_gad")
TDN:1264995
IID:01A0028365356BAC
OPER:33

@09:00:05.0676 Call [01a0028365356bac]: urid 00170079
@09:00:05.0676 [BSYNC] Trace: Send to backup (tserv_b) [14]:
message RequestSetCallInfo
AttributeLastTransferOrigDN '1760001'
AttributeLastTransferConnID 01a0028365356bac
AttributeLastTransferHomeLocation 'sip_a@'
AttributeFirstTransferOrigDN '1760001'
AttributeFirstTransferConnID 01a0028365356bac
AttributeFirstTransferHomeLocation 'sip_a@'
AttributeUpdateRevision 1507449
AttributeUserData [3058] 00 6c 00 00..
'SITE_ARRIVED' ''
'XFER_FLAG' 'N'
'UTILITY' 'ABC'
'ANI' '+12345279360'
'DNIS' '1765007'
'RouterData70' '("t"="1463759850 497")'
'REQUESTED_CALL_TYPE' 'ABC_ResMiscEng'
'REQUESTED_SKILL' 'ABC ResMiscEng'
'AGENTSAVAILABLE' 'Y'
'GVP_AGENT_XFER_RP' '1760001'
'RRequestedSkills'(list)
'CustomerSegment' 'default'
'ServiceObjective' ''
'BIZREZ' 'Residential'
'CALLER_GOAL' 'emergency'
'CARE_PHRASE_OFFERED' 'N'
'CIS_FOLDER' 'F1'
'CREDIT_PHRASE_OFFERED' 'N'
'HOLIDAY' 'N'
'IDENTIFIED' 'Y'
'IVR_ACCOUNT_NUM_R' '0314011786'
'IVR_DISPOSITION_1' ''
'IVR_DISPOSITION_2' ''
'IVR_DISPOSITION_3' ''
'IVR_LAST_STATE' ''
'IVR_PATH_PEG_NUMBERS' '118,110,111'
'IVR_RESULT' 'T'
'IVR_SS_COLETION_CODE' 'N'
'OUTBOUND_DISPOSITION' ''
'SAFE_ACCESS_PHRASE_OFFERED' 'N'
'GVP-Session-ID' 'AD565000-FF69-A878-2D33-EDBAB146E99E;gvp.rm.datanodes=1|2;gvp.rm.tenant-id=101_ABC_Main'
'ACTUAL_CALL_TYPE' 'ABC_ResEmergEng'
'ACTUAL_SKILL' 'ABC_Res_Emrgncy_Eng'
'VIRTUAL_QUEUE' 'ABC_ResEmergEng_VQ'
'LANGUAGE' 'English'
'RVQID' ''
'RVQDBID' ''
'LBR_ORIG' '106:365'
'LBR_TS' '759886483'
'LBR_SNUM' '65'
'RTargetTypeSelected' '4'
'RTargetRuleSelected' ''
'RTargetObjectSelected' '1760804_8800'
'RTargetObjSelDBID' '12912'
'RTargetAgentSelected' ''
'RTargetAgSelDBID' ''
'RTargetPlaceSelected' ''
'RTargetPlSelDBID' ''
'RTenantDBID' '101'
'RStrategyName' 'ABC_PostGVP_AvayaAcd'
'RStrategyDBID' '410'
'CBR-actual_volume' ''
'CBR-Interaction_cost' ''
'CBR-contract_DBIDs' ''
'CBR-IT-path_DBIDs' ''
'UU_DATA' bin: 37 33 36 35.. (len=32)
'SCREEN_POP_MAIL_CITY' 'SOUTH GATE'
'SCREEN_POP_BA_STAT_CD' 'AC'
'SCREEN_POP_CHECK_DIGIT' '1'
'SCREEN_POP_OFFER_AMORT_SW' 'N'
'SCREEN_POP_MAIL_ADDRESS' '10521 WASHINGTON AVE'
'SCREEN_POP_MAIL_ZIP' '90280'
'SCREEN_POP_ASC_BILL_CYC_ID' '12'
'RESP_ACCOUNT_ID' '67007500'
'SCREEN_POP_HOME_PHONE_EXT' '0000000000'
'SCREEN_POP_CUST_SEGMENT' ' '
'SCREEN_POP_MED_BASELINE_SW' 'N'
'SCREEN_POP_EMAIL_ADDR' ' '
'SCREEN_POP_CARE_SW' 'N'
'SCREEN_POP_OVER_ONE_YR' 'Y'
'SCREEN_POP_CURR_BAL_DUE' '0.00'
'SCREEN_POP_YTD_VARIANCE' '0.00'
'SCREEN_POP_HOME_PHONE' '1235672686'
'SCREEN_POP_CUST_TY_CD' 'IC'
'SCREEN_POP_ON_SILE_PAY' 'N'
'SCREEN_POP_CUST_ID' '181134451'
'SCREEN_POP_MAIL_ZIP4' '6943'
'SCREEN_POP_BA_TERM_DT' ' '
'SCREEN_POP_BA_TY_CD' 'C'
'SCREEN_POP_NO_VC_ORDR_QTY' 0
'SCREEN_POP_BA_SPCL_LDGR_SW' 'N'
'SCREEN_POP_BA_CLS_DESC_CD' ' '
'SCREEN_POP_BA_OPEN_DT' '1992-12-19'
'SCREEN_POP_CORE_AGGR_BILL_CD' 'N'
'SCREEN_POP_SPOUSE_NM' ' '
'SCREEN_POP_SBA_CD' 'N'
'SCREEN_POP_CASH_ONLY_SW' 'N'
'SCREEN_POP_CF_TY_CD' 'R'
'SCREEN_POP_OFF_GREATER6' 'N'
'SCREEN_POP_MAIL_STATE' 'CA'
'SCREEN_POP_OVERDUE_COUNT' '00'
'SCREEN_POP_ELIGIBLE_SW' 'Y'
'SCREEN_POP_READ_OK_SW' 'Y'
'SCREEN_POP_VC_ORDR_QTY' 0
'SCREEN_POP_BASE' 'HTP'
'SCREEN_POP_ON_DEMAND_PAY' 'N'
'SCREEN_POP_BA_FRGN_LNG_CD' 'SP'
'SCREEN_POP_IC_ESTB_DT' '1992-12-19'
'SCREEN_POP_CF_ID' '67007500'
'SCREEN_POP_48HR_COUNT' '00'
'SCREEN_POP_BA_PAID_DT' ' '
'SCREEN_POP_CUST_ADDRESS' '10521 WASHINGTON AVE SGT  90280'
'SCREEN_POP_NBR_OF_DIALS' '4'
'SCREEN_POP_OFFER_RECERT_SW' 'N'
'SCREEN_POP_CUSTOMER_NAME' 'GRACIELA  MAZON'
'SCREEN_POP_THIRD_PARTY_SW' 'N'
'SCREEN_POP_LPP_SW' 'N'
'SCREEN_POP_ZIP_CODE' '90280'
AttributePropagatedCallType 2
AttributeConnID 01a0028365356bac
@09:00:05.0676 [BSYNC] Trace: Sent
@09:00:05.0677 [0] 8.1.001.55 distribute_response: message EventAttachedDataChanged
AttributeEventSequenceNumber 000000000000aa7e
AttributeTimeinuSecs 67709
AttributeTimeinSecs 1463760005 (09:00:05)
AttributeReferenceID 109
AttributeThirdPartyDN '1264995'
AttributeThisDNRole 2
AttributeThisDN '1264995'
AttributeNetworkPartyRole 2
AttributeNetworkDestDN '8800::1760001'
AttributeCustomerID 'Resources'
AttributeLastTransferOrigDN '1760001'
AttributeLastTransferConnID 01a0028365356bac
AttributeLastTransferHomeLocation 'sip_a@'
AttributeFirstTransferOrigDN '1760001'
AttributeFirstTransferConnID 01a0028365356bac
AttributeFirstTransferHomeLocation 'sip_a@'
AttributeANI '12345279360'
AttributeDNIS '1290001'
AttributeUserData [3058] 00 6c 00 00..
'SITE_ARRIVED' ''
'XFER_FLAG' 'N'
'UTILITY' 'ABC'
'ANI' '+12345279360'
'DNIS' '1765007'
'RouterData70' '("t"="1463759850 497")'
'REQUESTED_CALL_TYPE' 'ABC_ResMiscEng'
'REQUESTED_SKILL' 'ABC ResMiscEng'
'AGENTSAVAILABLE' 'Y'
'GVP_AGENT_XFER_RP' '1760001'
'RRequestedSkills'(list)
'CustomerSegment' 'default'
'ServiceObjective' ''
'BIZREZ' 'Residential'
'CALLER_GOAL' 'emergency'
'CARE_PHRASE_OFFERED' 'N'
'CIS_FOLDER' 'F1'
'CREDIT_PHRASE_OFFERED' 'N'
'HOLIDAY' 'N'
'IDENTIFIED' 'Y'
'IVR_ACCOUNT_NUM_R' '0314011786'
'IVR_DISPOSITION_1' ''
'IVR_DISPOSITION_2' ''
'IVR_DISPOSITION_3' ''
'IVR_LAST_STATE' ''
'IVR_PATH_PEG_NUMBERS' '118,110,111'
'IVR_RESULT' 'T'
'IVR_SS_COLETION_CODE' 'N'
'OUTBOUND_DISPOSITION' ''
'SAFE_ACCESS_PHRASE_OFFERED' 'N'
'GVP-Session-ID' 'AD565000-FF69-A878-2D33-EDBAB146E99E;gvp.rm.datanodes=1|2;gvp.rm.tenant-id=101_ABC_Main'
'ACTUAL_CALL_TYPE' 'ABC_ResEmergEng'
'ACTUAL_SKILL' 'ABC_Res_Emrgncy_Eng'
'VIRTUAL_QUEUE' 'ABC_ResEmergEng_VQ'
'LANGUAGE' 'English'
'RVQID' ''
'RVQDBID' ''
'LBR_ORIG' '106:365'
'LBR_TS' '759886483'
'LBR_SNUM' '65'
'RTargetTypeSelected' '4'
'RTargetRuleSelected' ''
'RTargetObjectSelected' '1760804_8800'
'RTargetObjSelDBID' '12912'
'RTargetAgentSelected' ''
'RTargetAgSelDBID' ''
'RTargetPlaceSelected' ''
'RTargetPlSelDBID' ''
'RTenantDBID' '101'
'RStrategyName' 'ABC_PostGVP_AvayaAcd'
'RStrategyDBID' '410'
'CBR-actual_volume' ''
'CBR-Interaction_cost' ''
'CBR-contract_DBIDs' ''
'CBR-IT-path_DBIDs' ''
'UU_DATA' bin: 37 33 36 35.. (len=32)
'SCREEN_POP_MAIL_CITY' 'SOUTH GATE'
'SCREEN_POP_BA_STAT_CD' 'AC'
'SCREEN_POP_CHECK_DIGIT' '1'
'SCREEN_POP_OFFER_AMORT_SW' 'N'
'SCREEN_POP_MAIL_ADDRESS' '10521 WASHINGTON AVE'
'SCREEN_POP_MAIL_ZIP' '90280'
'SCREEN_POP_ASC_BILL_CYC_ID' '12'
'RESP_ACCOUNT_ID' '67007500'
'SCREEN_POP_HOME_PHONE_EXT' '0000000000'
'SCREEN_POP_CUST_SEGMENT' ' '
'SCREEN_POP_MED_BASELINE_SW' 'N'
'SCREEN_POP_EMAIL_ADDR' ' '
'SCREEN_POP_CARE_SW' 'N'
'SCREEN_POP_OVER_ONE_YR' 'Y'
'SCREEN_POP_CURR_BAL_DUE' '0.00'
'SCREEN_POP_YTD_VARIANCE' '0.00'
'SCREEN_POP_HOME_PHONE' '1235672686'
'SCREEN_POP_CUST_TY_CD' 'IC'
'SCREEN_POP_ON_SILE_PAY' 'N'
'SCREEN_POP_CUST_ID' '181134451'
'SCREEN_POP_MAIL_ZIP4' '6943'
'SCREEN_POP_BA_TERM_DT' ' '
'SCREEN_POP_BA_TY_CD' 'C'
'SCREEN_POP_NO_VC_ORDR_QTY' 0
'SCREEN_POP_BA_SPCL_LDGR_SW' 'N'
'SCREEN_POP_BA_CLS_DESC_CD' ' '
'SCREEN_POP_BA_OPEN_DT' '1992-12-19'
'SCREEN_POP_CORE_AGGR_BILL_CD' 'N'
'SCREEN_POP_SPOUSE_NM' ' '
'SCREEN_POP_SBA_CD' 'N'
'SCREEN_POP_CASH_ONLY_SW' 'N'
'SCREEN_POP_CF_TY_CD' 'R'
'SCREEN_POP_OFF_GREATER6' 'N'
'SCREEN_POP_MAIL_STATE' 'CA'
'SCREEN_POP_OVERDUE_COUNT' '00'
'SCREEN_POP_ELIGIBLE_SW' 'Y'
'SCREEN_POP_READ_OK_SW' 'Y'
'SCREEN_POP_VC_ORDR_QTY' 0
'SCREEN_POP_BASE' 'HTP'
'SCREEN_POP_ON_DEMAND_PAY' 'N'
'SCREEN_POP_BA_FRGN_LNG_CD' 'SP'
'SCREEN_POP_IC_ESTB_DT' '1992-12-19'
'SCREEN_POP_CF_ID' '67007500'
'SCREEN_POP_48HR_COUNT' '00'
'SCREEN_POP_BA_PAID_DT' ' '
'SCREEN_POP_CUST_ADDRESS' '10521 WASHINGTON AVE SGT  90280'
'SCREEN_POP_NBR_OF_DIALS' '4'
'SCREEN_POP_OFFER_RECERT_SW' 'N'
'SCREEN_POP_CUSTOMER_NAME' 'GRACIELA  MAZON'
'SCREEN_POP_THIRD_PARTY_SW' 'N'
'SCREEN_POP_LPP_SW' 'N'
'SCREEN_POP_ZIP_CODE' '90280'
AttributeCallUUID '0273KK5IJKBJP0F7K4AS22LAES0000OI'
AttributeConnID 01a0028365356bac
AttributeCallID 7045
AttributePropagatedCallType 2
AttributeCallType 2
2016-05-20T09:00:05.067  Interaction  svrpp004  tserv_a  GCTI-00-04544  Interaction message "EventAttachedDataChanged" generated
TDN:1264995
OIID:01A0028365356BAC
FIID:01A0028365356BAC
ANI:12345279360
DNIS:1290001
IID:01A0028365356BAC
OPER:85

2016-05-20T09:00:05.067  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [28] (0000002c qa_gad 10.138.21.179:43819)
2016-05-20T09:00:05.067  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [27] (0000000c wde_ss__a 10.194.21.159:51068)
2016-05-20T09:00:05.067  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [26] (0000000b wde_ss__b 10.138.21.225:40195)
2016-05-20T09:00:05.067  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [23] (00000008 routing_ss_a 10.194.21.161:45984)
2016-05-20T09:00:05.067  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [24] (00000009 n_ss_ccp_b 10.138.21.225:42167)
2016-05-20T09:00:05.067  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [25] (0000000a routing_ss_b 10.138.31.225:43858)
2016-05-20T09:00:05.067  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [22] (00000007 n_ss_ccp_a 10.194.21.159:37341)
@09:00:05.0679 [ISCC] Updated call:
i c:01a0028365356bac,5133ca0 @ m:0000000000000000,0 p:3 i:00001b85 nw:0000000000000000 t:2
  p:0000000000000000,4e73ca0 @ c:01a0028365356bac,5133ca0 r:2 ----- n:1264995:
  p:0000000000000000,4dc3180 @ c:01a0028365356bac,5133ca0 r:1 ----- n:12345279360:
  p:0000000000000000,5147fc0 @ c:01a0028365356bac,5133ca0 r:10 ----- n:1800312:
@09:00:05.0679 [ISCC] UserData propagation has been started
@09:00:05.0680 [ISCC] UserData propagation has been finished

Title: Re: Ail.Driver.Voice TlibEventInfo - Channel Error
Post by: Defender451 on May 20, 2016, 11:09:21 PM

@09:00:05.0680 [BSYNC] Trace: Send to backup (tserv_b) [14]:
message RequestSetCallInfo
AttributeLastTransferOrigDN '1760001'
AttributeLastTransferConnID 01a0028365356bac
AttributeLastTransferHomeLocation 'sip_a@'
AttributeFirstTransferOrigDN '1760001'
AttributeFirstTransferConnID 01a0028365356bac
AttributeFirstTransferHomeLocation 'sip_a@'
AttributeUpdateRevision 1507449
AttributeUserData [3058] 00 6c 00 00..
'SITE_ARRIVED' ''
'XFER_FLAG' 'N'
'UTILITY' 'ABC'
'ANI' '+12345279360'
'DNIS' '1765007'
'RouterData70' '("t"="1463759850 497")'
'REQUESTED_CALL_TYPE' 'ABC_ResMiscEng'
'REQUESTED_SKILL' 'ABC ResMiscEng'
'AGENTSAVAILABLE' 'Y'
'GVP_AGENT_XFER_RP' '1760001'
'RRequestedSkills'(list)
'CustomerSegment' 'default'
'ServiceObjective' ''
'BIZREZ' 'Residential'
'CALLER_GOAL' 'emergency'
'CARE_PHRASE_OFFERED' 'N'
'CIS_FOLDER' 'F1'
'CREDIT_PHRASE_OFFERED' 'N'
'HOLIDAY' 'N'
'IDENTIFIED' 'Y'
'IVR_ACCOUNT_NUM_R' '0314011786'
'IVR_DISPOSITION_1' ''
'IVR_DISPOSITION_2' ''
'IVR_DISPOSITION_3' ''
'IVR_LAST_STATE' ''
'IVR_PATH_PEG_NUMBERS' '118,110,111'
'IVR_RESULT' 'T'
'IVR_SS_COLETION_CODE' 'N'
'OUTBOUND_DISPOSITION' ''
'SAFE_ACCESS_PHRASE_OFFERED' 'N'
'GVP-Session-ID' 'AD565000-FF69-A878-2D33-EDBAB146E99E;gvp.rm.datanodes=1|2;gvp.rm.tenant-id=101_ABC_Main'
'ACTUAL_CALL_TYPE' 'ABC_ResEmergEng'
'ACTUAL_SKILL' 'ABC_Res_Emrgncy_Eng'
'VIRTUAL_QUEUE' 'ABC_ResEmergEng_VQ'
'LANGUAGE' 'English'
'RVQID' ''
'RVQDBID' ''
'LBR_ORIG' '106:365'
'LBR_TS' '759886483'
'LBR_SNUM' '65'
'RTargetTypeSelected' '4'
'RTargetRuleSelected' ''
'RTargetObjectSelected' '1760804_8800'
'RTargetObjSelDBID' '12912'
'RTargetAgentSelected' ''
'RTargetAgSelDBID' ''
'RTargetPlaceSelected' ''
'RTargetPlSelDBID' ''
'RTenantDBID' '101'
'RStrategyName' 'ABC_PostGVP_AvayaAcd'
'RStrategyDBID' '410'
'CBR-actual_volume' ''
'CBR-Interaction_cost' ''
'CBR-contract_DBIDs' ''
'CBR-IT-path_DBIDs' ''
'UU_DATA' bin: 37 33 36 35.. (len=32)
'SCREEN_POP_MAIL_CITY' 'SOUTH GATE'
'SCREEN_POP_BA_STAT_CD' 'AC'
'SCREEN_POP_CHECK_DIGIT' '1'
'SCREEN_POP_OFFER_AMORT_SW' 'N'
'SCREEN_POP_MAIL_ADDRESS' '10521 WASHINGTON AVE'
'SCREEN_POP_MAIL_ZIP' '90280'
'SCREEN_POP_ASC_BILL_CYC_ID' '12'
'RESP_ACCOUNT_ID' '67007500'
'SCREEN_POP_HOME_PHONE_EXT' '0000000000'
'SCREEN_POP_CUST_SEGMENT' ' '
'SCREEN_POP_MED_BASELINE_SW' 'N'
'SCREEN_POP_EMAIL_ADDR' ' '
'SCREEN_POP_CARE_SW' 'N'
'SCREEN_POP_OVER_ONE_YR' 'Y'
'SCREEN_POP_CURR_BAL_DUE' '0.00'
'SCREEN_POP_YTD_VARIANCE' '0.00'
'SCREEN_POP_HOME_PHONE' '1235672686'
'SCREEN_POP_CUST_TY_CD' 'IC'
'SCREEN_POP_ON_SILE_PAY' 'N'
'SCREEN_POP_CUST_ID' '181134451'
'SCREEN_POP_MAIL_ZIP4' '6943'
'SCREEN_POP_BA_TERM_DT' ' '
'SCREEN_POP_BA_TY_CD' 'C'
'SCREEN_POP_NO_VC_ORDR_QTY' 0
'SCREEN_POP_BA_SPCL_LDGR_SW' 'N'
'SCREEN_POP_BA_CLS_DESC_CD' ' '
'SCREEN_POP_BA_OPEN_DT' '1992-12-19'
'SCREEN_POP_CORE_AGGR_BILL_CD' 'N'
'SCREEN_POP_SPOUSE_NM' ' '
'SCREEN_POP_SBA_CD' 'N'
'SCREEN_POP_CASH_ONLY_SW' 'N'
'SCREEN_POP_CF_TY_CD' 'R'
'SCREEN_POP_OFF_GREATER6' 'N'
'SCREEN_POP_MAIL_STATE' 'CA'
'SCREEN_POP_OVERDUE_COUNT' '00'
'SCREEN_POP_ELIGIBLE_SW' 'Y'
'SCREEN_POP_READ_OK_SW' 'Y'
'SCREEN_POP_VC_ORDR_QTY' 0
'SCREEN_POP_BASE' 'HTP'
'SCREEN_POP_ON_DEMAND_PAY' 'N'
'SCREEN_POP_BA_FRGN_LNG_CD' 'SP'
'SCREEN_POP_IC_ESTB_DT' '1992-12-19'
'SCREEN_POP_CF_ID' '67007500'
'SCREEN_POP_48HR_COUNT' '00'
'SCREEN_POP_BA_PAID_DT' ' '
'SCREEN_POP_CUST_ADDRESS' '10521 WASHINGTON AVE SGT  90280'
'SCREEN_POP_NBR_OF_DIALS' '4'
'SCREEN_POP_OFFER_RECERT_SW' 'N'
'SCREEN_POP_CUSTOMER_NAME' 'GRACIELA  MAZON'
'SCREEN_POP_THIRD_PARTY_SW' 'N'
'SCREEN_POP_LPP_SW' 'N'
'SCREEN_POP_ZIP_CODE' '90280'
AttributePropagatedCallType 2
AttributeConnID 01a0028365356bac
@09:00:05.0681 [BSYNC] Trace: Sent
@09:00:05.0681 [0] 8.1.001.55 distribute call/party event: message EventCallDataChanged
AttributeEventSequenceNumber 000000000000aa7f
AttributeTimeSta 573f348500010a10
AttributeConnID 01a0028365356bac
AttributeCallUUID '0273KK5IJKBJP0F7K4AS22LAES0000OI'
AttributeCtrlParty '1264995'
AttributeUserData [3058] 00 6c 00 00..
'SITE_ARRIVED' ''
'XFER_FLAG' 'N'
'UTILITY' 'ABC'
'ANI' '+12345279360'
'DNIS' '1765007'
'RouterData70' '("t"="1463759850 497")'
'REQUESTED_CALL_TYPE' 'ABC_ResMiscEng'
'REQUESTED_SKILL' 'ABC ResMiscEng'
'AGENTSAVAILABLE' 'Y'
'GVP_AGENT_XFER_RP' '1760001'
'RRequestedSkills'(list)
'CustomerSegment' 'default'
'ServiceObjective' ''
'BIZREZ' 'Residential'
'CALLER_GOAL' 'emergency'
'CARE_PHRASE_OFFERED' 'N'
'CIS_FOLDER' 'F1'
'CREDIT_PHRASE_OFFERED' 'N'
'HOLIDAY' 'N'
'IDENTIFIED' 'Y'
'IVR_ACCOUNT_NUM_R' '0314011786'
'IVR_DISPOSITION_1' ''
'IVR_DISPOSITION_2' ''
'IVR_DISPOSITION_3' ''
'IVR_LAST_STATE' ''
'IVR_PATH_PEG_NUMBERS' '118,110,111'
'IVR_RESULT' 'T'
'IVR_SS_COLETION_CODE' 'N'
'OUTBOUND_DISPOSITION' ''
'SAFE_ACCESS_PHRASE_OFFERED' 'N'
'GVP-Session-ID' 'AD565000-FF69-A878-2D33-EDBAB146E99E;gvp.rm.datanodes=1|2;gvp.rm.tenant-id=101_ABC_Main'
'ACTUAL_CALL_TYPE' 'ABC_ResEmergEng'
'ACTUAL_SKILL' 'ABC_Res_Emrgncy_Eng'
'VIRTUAL_QUEUE' 'ABC_ResEmergEng_VQ'
'LANGUAGE' 'English'
'RVQID' ''
'RVQDBID' ''
'LBR_ORIG' '106:365'
'LBR_TS' '759886483'
'LBR_SNUM' '65'
'RTargetTypeSelected' '4'
'RTargetRuleSelected' ''
'RTargetObjectSelected' '1760804_8800'
'RTargetObjSelDBID' '12912'
'RTargetAgentSelected' ''
'RTargetAgSelDBID' ''
'RTargetPlaceSelected' ''
'RTargetPlSelDBID' ''
'RTenantDBID' '101'
'RStrategyName' 'ABC_PostGVP_AvayaAcd'
'RStrategyDBID' '410'
'CBR-actual_volume' ''
'CBR-Interaction_cost' ''
'CBR-contract_DBIDs' ''
'CBR-IT-path_DBIDs' ''
'UU_DATA' bin: 37 33 36 35.. (len=32)
'SCREEN_POP_MAIL_CITY' 'SOUTH GATE'
'SCREEN_POP_BA_STAT_CD' 'AC'
'SCREEN_POP_CHECK_DIGIT' '1'
'SCREEN_POP_OFFER_AMORT_SW' 'N'
'SCREEN_POP_MAIL_ADDRESS' '10521 WASHINGTON AVE'
'SCREEN_POP_MAIL_ZIP' '90280'
'SCREEN_POP_ASC_BILL_CYC_ID' '12'
'RESP_ACCOUNT_ID' '67007500'
'SCREEN_POP_HOME_PHONE_EXT' '0000000000'
'SCREEN_POP_CUST_SEGMENT' ' '
'SCREEN_POP_MED_BASELINE_SW' 'N'
'SCREEN_POP_EMAIL_ADDR' ' '
'SCREEN_POP_CARE_SW' 'N'
'SCREEN_POP_OVER_ONE_YR' 'Y'
'SCREEN_POP_CURR_BAL_DUE' '0.00'
'SCREEN_POP_YTD_VARIANCE' '0.00'
'SCREEN_POP_HOME_PHONE' '1235672686'
'SCREEN_POP_CUST_TY_CD' 'IC'
'SCREEN_POP_ON_SILE_PAY' 'N'
'SCREEN_POP_CUST_ID' '181134451'
'SCREEN_POP_MAIL_ZIP4' '6943'
'SCREEN_POP_BA_TERM_DT' ' '
'SCREEN_POP_BA_TY_CD' 'C'
'SCREEN_POP_NO_VC_ORDR_QTY' 0
'SCREEN_POP_BA_SPCL_LDGR_SW' 'N'
'SCREEN_POP_BA_CLS_DESC_CD' ' '
'SCREEN_POP_BA_OPEN_DT' '1992-12-19'
'SCREEN_POP_CORE_AGGR_BILL_CD' 'N'
'SCREEN_POP_SPOUSE_NM' ' '
'SCREEN_POP_SBA_CD' 'N'
'SCREEN_POP_CASH_ONLY_SW' 'N'
'SCREEN_POP_CF_TY_CD' 'R'
'SCREEN_POP_OFF_GREATER6' 'N'
'SCREEN_POP_MAIL_STATE' 'CA'
'SCREEN_POP_OVERDUE_COUNT' '00'
'SCREEN_POP_ELIGIBLE_SW' 'Y'
'SCREEN_POP_READ_OK_SW' 'Y'
'SCREEN_POP_VC_ORDR_QTY' 0
'SCREEN_POP_BASE' 'HTP'
'SCREEN_POP_ON_DEMAND_PAY' 'N'
'SCREEN_POP_BA_FRGN_LNG_CD' 'SP'
'SCREEN_POP_IC_ESTB_DT' '1992-12-19'
'SCREEN_POP_CF_ID' '67007500'
'SCREEN_POP_48HR_COUNT' '00'
'SCREEN_POP_BA_PAID_DT' ' '
'SCREEN_POP_CUST_ADDRESS' '10521 WASHINGTON AVE SGT  90280'
'SCREEN_POP_NBR_OF_DIALS' '4'
'SCREEN_POP_OFFER_RECERT_SW' 'N'
'SCREEN_POP_CUSTOMER_NAME' 'GRACIELA  MAZON'
'SCREEN_POP_THIRD_PARTY_SW' 'N'
'SCREEN_POP_LPP_SW' 'N'
'SCREEN_POP_ZIP_CODE' '90280'
2016-05-20T09:00:05.068  Interaction  svrpp004  tserv_a  GCTI-00-04544  Interaction message "EventCallDataChanged" generated
IID:01A0028365356BAC
OPER:161

2016-05-20T09:00:05.068  Trace  svrpp004  tserv_a  GCTI-00-04542  EventCallDataChanged sent to [21] (00000006 icon__voice 10.194.21.164:40142)
2016-05-20T09:00:05.068  Interaction  svrpp004  tserv_a  GCTI-00-04544  Interaction message "EventCallDataChanged" generated
IID:01A0028365356BAC
OPER:161

2016-05-20T09:00:05.068  Trace  svrpp004  tserv_a  GCTI-00-04542  EventCallDataChanged sent to [17] (00000003 icon__voice 10.138.21.228:59096)
2016-05-20T09:00:05.090  Trace  svrpp004  tserv_a  GCTI-00-04541  RequestDeletePair received from [28] (0000002c qa_gad 10.138.21.179:43819)
message RequestDeletePair
AttributeReferenceID 110
AttributeThisDN '1264995'
AttributeConnID 01a0028365356bac
AttributeDataKey 'ANI'
2016-05-20T09:00:05.090  Interaction  svrpp004  tserv_a  GCTI-00-04543  Interaction message "RequestDeletePair" received from 28 ("qa_gad")
TDN:1264995
IID:01A0028365356BAC
OPER:33

@09:00:05.0909 Call [01a0028365356bac]: urid 00180079
@09:00:05.0909 [BSYNC] Trace: Send to backup (tserv_b) [14]:
message RequestSetCallInfo
AttributeLastTransferOrigDN '1760001'
AttributeLastTransferConnID 01a0028365356bac
AttributeLastTransferHomeLocation 'sip_a@'
AttributeFirstTransferOrigDN '1760001'
AttributeFirstTransferConnID 01a0028365356bac
AttributeFirstTransferHomeLocation 'sip_a@'
AttributeUpdateRevision 1572985
AttributeUserData [3038] 00 6b 00 00..
'SITE_ARRIVED' ''
'XFER_FLAG' 'N'
'UTILITY' 'ABC'
'DNIS' '1765007'
'RouterData70' '("t"="1463759850 497")'
'REQUESTED_CALL_TYPE' 'ABC_ResMiscEng'
'REQUESTED_SKILL' 'ABC ResMiscEng'
'AGENTSAVAILABLE' 'Y'
'GVP_AGENT_XFER_RP' '1760001'
'RRequestedSkills'(list)
'CustomerSegment' 'default'
'ServiceObjective' ''
'BIZREZ' 'Residential'
'CALLER_GOAL' 'emergency'
'CARE_PHRASE_OFFERED' 'N'
'CIS_FOLDER' 'F1'
'CREDIT_PHRASE_OFFERED' 'N'
'HOLIDAY' 'N'
'IDENTIFIED' 'Y'
'IVR_ACCOUNT_NUM_R' '0314011786'
'IVR_DISPOSITION_1' ''
'IVR_DISPOSITION_2' ''
'IVR_DISPOSITION_3' ''
'IVR_LAST_STATE' ''
'IVR_PATH_PEG_NUMBERS' '118,110,111'
'IVR_RESULT' 'T'
'IVR_SS_COLETION_CODE' 'N'
'OUTBOUND_DISPOSITION' ''
'SAFE_ACCESS_PHRASE_OFFERED' 'N'
'GVP-Session-ID' 'AD565000-FF69-A878-2D33-EDBAB146E99E;gvp.rm.datanodes=1|2;gvp.rm.tenant-id=101_ABC_Main'
'ACTUAL_CALL_TYPE' 'ABC_ResEmergEng'
'ACTUAL_SKILL' 'ABC_Res_Emrgncy_Eng'
'VIRTUAL_QUEUE' 'ABC_ResEmergEng_VQ'
'LANGUAGE' 'English'
'RVQID' ''
'RVQDBID' ''
'LBR_ORIG' '106:365'
'LBR_TS' '759886483'
'LBR_SNUM' '65'
'RTargetTypeSelected' '4'
'RTargetRuleSelected' ''
'RTargetObjectSelected' '1760804_8800'
'RTargetObjSelDBID' '12912'
'RTargetAgentSelected' ''
'RTargetAgSelDBID' ''
'RTargetPlaceSelected' ''
'RTargetPlSelDBID' ''
'RTenantDBID' '101'
'RStrategyName' 'ABC_PostGVP_AvayaAcd'
'RStrategyDBID' '410'
'CBR-actual_volume' ''
'CBR-Interaction_cost' ''
'CBR-contract_DBIDs' ''
'CBR-IT-path_DBIDs' ''
'UU_DATA' bin: 37 33 36 35.. (len=32)
'SCREEN_POP_MAIL_CITY' 'SOUTH GATE'
'SCREEN_POP_BA_STAT_CD' 'AC'
'SCREEN_POP_CHECK_DIGIT' '1'
'SCREEN_POP_OFFER_AMORT_SW' 'N'
'SCREEN_POP_MAIL_ADDRESS' '10521 WASHINGTON AVE'
'SCREEN_POP_MAIL_ZIP' '90280'
'SCREEN_POP_ASC_BILL_CYC_ID' '12'
'RESP_ACCOUNT_ID' '67007500'
'SCREEN_POP_HOME_PHONE_EXT' '0000000000'
'SCREEN_POP_CUST_SEGMENT' ' '
'SCREEN_POP_MED_BASELINE_SW' 'N'
'SCREEN_POP_EMAIL_ADDR' ' '
'SCREEN_POP_CARE_SW' 'N'
'SCREEN_POP_OVER_ONE_YR' 'Y'
'SCREEN_POP_CURR_BAL_DUE' '0.00'
'SCREEN_POP_YTD_VARIANCE' '0.00'
'SCREEN_POP_HOME_PHONE' '1235672686'
'SCREEN_POP_CUST_TY_CD' 'IC'
'SCREEN_POP_ON_SILE_PAY' 'N'
'SCREEN_POP_CUST_ID' '181134451'
'SCREEN_POP_MAIL_ZIP4' '6943'
'SCREEN_POP_BA_TERM_DT' ' '
'SCREEN_POP_BA_TY_CD' 'C'
'SCREEN_POP_NO_VC_ORDR_QTY' 0
'SCREEN_POP_BA_SPCL_LDGR_SW' 'N'
'SCREEN_POP_BA_CLS_DESC_CD' ' '
'SCREEN_POP_BA_OPEN_DT' '1992-12-19'
'SCREEN_POP_CORE_AGGR_BILL_CD' 'N'
'SCREEN_POP_SPOUSE_NM' ' '
'SCREEN_POP_SBA_CD' 'N'
'SCREEN_POP_CASH_ONLY_SW' 'N'
'SCREEN_POP_CF_TY_CD' 'R'
'SCREEN_POP_OFF_GREATER6' 'N'
'SCREEN_POP_MAIL_STATE' 'CA'
'SCREEN_POP_OVERDUE_COUNT' '00'
'SCREEN_POP_ELIGIBLE_SW' 'Y'
'SCREEN_POP_READ_OK_SW' 'Y'
'SCREEN_POP_VC_ORDR_QTY' 0
'SCREEN_POP_BASE' 'HTP'
'SCREEN_POP_ON_DEMAND_PAY' 'N'
'SCREEN_POP_BA_FRGN_LNG_CD' 'SP'
'SCREEN_POP_IC_ESTB_DT' '1992-12-19'
'SCREEN_POP_CF_ID' '67007500'
'SCREEN_POP_48HR_COUNT' '00'
'SCREEN_POP_BA_PAID_DT' ' '
'SCREEN_POP_CUST_ADDRESS' '10521 WASHINGTON AVE SGT  90280'
'SCREEN_POP_NBR_OF_DIALS' '4'
'SCREEN_POP_OFFER_RECERT_SW' 'N'
'SCREEN_POP_CUSTOMER_NAME' 'GRACIELA  MAZON'
'SCREEN_POP_THIRD_PARTY_SW' 'N'
'SCREEN_POP_LPP_SW' 'N'
'SCREEN_POP_ZIP_CODE' '90280'
AttributePropagatedCallType 2
AttributeConnID 01a0028365356bac
@09:00:05.0910 [BSYNC] Trace: Sent
@09:00:05.0910 [0] 8.1.001.55 distribute_response: message EventAttachedDataChanged
AttributeEventSequenceNumber 000000000000aa80
AttributeTimeinuSecs 91040
AttributeTimeinSecs 1463760005 (09:00:05)
AttributeReferenceID 110
AttributeThirdPartyDN '1264995'
AttributeThisDNRole 2
AttributeThisDN '1264995'
AttributeNetworkPartyRole 2
AttributeNetworkDestDN '8800::1760001'
AttributeCustomerID 'Resources'
AttributeLastTransferOrigDN '1760001'
AttributeLastTransferConnID 01a0028365356bac
AttributeLastTransferHomeLocation 'sip_a@'
AttributeFirstTransferOrigDN '1760001'
AttributeFirstTransferConnID 01a0028365356bac
AttributeFirstTransferHomeLocation 'sip_a@'
AttributeANI '12345279360'
AttributeDNIS '1290001'
AttributeUserData [3038] 00 6b 00 00..
'SITE_ARRIVED' ''
'XFER_FLAG' 'N'
'UTILITY' 'ABC'
'DNIS' '1765007'
'RouterData70' '("t"="1463759850 497")'
'REQUESTED_CALL_TYPE' 'ABC_ResMiscEng'
'REQUESTED_SKILL' 'ABC ResMiscEng'
'AGENTSAVAILABLE' 'Y'
'GVP_AGENT_XFER_RP' '1760001'
'RRequestedSkills'(list)
'CustomerSegment' 'default'
'ServiceObjective' ''
'BIZREZ' 'Residential'
'CALLER_GOAL' 'emergency'
'CARE_PHRASE_OFFERED' 'N'
'CIS_FOLDER' 'F1'
'CREDIT_PHRASE_OFFERED' 'N'
'HOLIDAY' 'N'
'IDENTIFIED' 'Y'
'IVR_ACCOUNT_NUM_R' '0314011786'
'IVR_DISPOSITION_1' ''
'IVR_DISPOSITION_2' ''
'IVR_DISPOSITION_3' ''
'IVR_LAST_STATE' ''
'IVR_PATH_PEG_NUMBERS' '118,110,111'
'IVR_RESULT' 'T'
'IVR_SS_COLETION_CODE' 'N'
'OUTBOUND_DISPOSITION' ''
'SAFE_ACCESS_PHRASE_OFFERED' 'N'
'GVP-Session-ID' 'AD565000-FF69-A878-2D33-EDBAB146E99E;gvp.rm.datanodes=1|2;gvp.rm.tenant-id=101_ABC_Main'
'ACTUAL_CALL_TYPE' 'ABC_ResEmergEng'
'ACTUAL_SKILL' 'ABC_Res_Emrgncy_Eng'
'VIRTUAL_QUEUE' 'ABC_ResEmergEng_VQ'
'LANGUAGE' 'English'
'RVQID' ''
'RVQDBID' ''
'LBR_ORIG' '106:365'
'LBR_TS' '759886483'
'LBR_SNUM' '65'
'RTargetTypeSelected' '4'
'RTargetRuleSelected' ''
'RTargetObjectSelected' '1760804_8800'
'RTargetObjSelDBID' '12912'
'RTargetAgentSelected' ''
'RTargetAgSelDBID' ''
'RTargetPlaceSelected' ''
'RTargetPlSelDBID' ''
'RTenantDBID' '101'
'RStrategyName' 'ABC_PostGVP_AvayaAcd'
'RStrategyDBID' '410'
'CBR-actual_volume' ''
'CBR-Interaction_cost' ''
'CBR-contract_DBIDs' ''
'CBR-IT-path_DBIDs' ''
'UU_DATA' bin: 37 33 36 35.. (len=32)
'SCREEN_POP_MAIL_CITY' 'SOUTH GATE'
'SCREEN_POP_BA_STAT_CD' 'AC'
'SCREEN_POP_CHECK_DIGIT' '1'
'SCREEN_POP_OFFER_AMORT_SW' 'N'
'SCREEN_POP_MAIL_ADDRESS' '10521 WASHINGTON AVE'
'SCREEN_POP_MAIL_ZIP' '90280'
'SCREEN_POP_ASC_BILL_CYC_ID' '12'
'RESP_ACCOUNT_ID' '67007500'
'SCREEN_POP_HOME_PHONE_EXT' '0000000000'
'SCREEN_POP_CUST_SEGMENT' ' '
'SCREEN_POP_MED_BASELINE_SW' 'N'
'SCREEN_POP_EMAIL_ADDR' ' '
'SCREEN_POP_CARE_SW' 'N'
'SCREEN_POP_OVER_ONE_YR' 'Y'
'SCREEN_POP_CURR_BAL_DUE' '0.00'
'SCREEN_POP_YTD_VARIANCE' '0.00'
'SCREEN_POP_HOME_PHONE' '1235672686'
'SCREEN_POP_CUST_TY_CD' 'IC'
'SCREEN_POP_ON_SILE_PAY' 'N'
'SCREEN_POP_CUST_ID' '181134451'
'SCREEN_POP_MAIL_ZIP4' '6943'
'SCREEN_POP_BA_TERM_DT' ' '
'SCREEN_POP_BA_TY_CD' 'C'
'SCREEN_POP_NO_VC_ORDR_QTY' 0
'SCREEN_POP_BA_SPCL_LDGR_SW' 'N'
'SCREEN_POP_BA_CLS_DESC_CD' ' '
'SCREEN_POP_BA_OPEN_DT' '1992-12-19'
'SCREEN_POP_CORE_AGGR_BILL_CD' 'N'
'SCREEN_POP_SPOUSE_NM' ' '
'SCREEN_POP_SBA_CD' 'N'
'SCREEN_POP_CASH_ONLY_SW' 'N'
'SCREEN_POP_CF_TY_CD' 'R'
'SCREEN_POP_OFF_GREATER6' 'N'
'SCREEN_POP_MAIL_STATE' 'CA'
'SCREEN_POP_OVERDUE_COUNT' '00'
'SCREEN_POP_ELIGIBLE_SW' 'Y'
'SCREEN_POP_READ_OK_SW' 'Y'
'SCREEN_POP_VC_ORDR_QTY' 0
'SCREEN_POP_BASE' 'HTP'
'SCREEN_POP_ON_DEMAND_PAY' 'N'
'SCREEN_POP_BA_FRGN_LNG_CD' 'SP'
'SCREEN_POP_IC_ESTB_DT' '1992-12-19'
'SCREEN_POP_CF_ID' '67007500'
'SCREEN_POP_48HR_COUNT' '00'
'SCREEN_POP_BA_PAID_DT' ' '
'SCREEN_POP_CUST_ADDRESS' '10521 WASHINGTON AVE SGT  90280'
'SCREEN_POP_NBR_OF_DIALS' '4'
'SCREEN_POP_OFFER_RECERT_SW' 'N'
'SCREEN_POP_CUSTOMER_NAME' 'GRACIELA  MAZON'
'SCREEN_POP_THIRD_PARTY_SW' 'N'
'SCREEN_POP_LPP_SW' 'N'
'SCREEN_POP_ZIP_CODE' '90280'
AttributeCallUUID '0273KK5IJKBJP0F7K4AS22LAES0000OI'
AttributeConnID 01a0028365356bac
AttributeCallID 7045
AttributePropagatedCallType 2
AttributeCallType 2

Title: Re: Ail.Driver.Voice TlibEventInfo - Channel Error
Post by: Defender451 on May 20, 2016, 11:10:03 PM

2016-05-20T09:00:05.091  Interaction  svrpp004  tserv_a  GCTI-00-04544  Interaction message "EventAttachedDataChanged" generated
TDN:1264995
OIID:01A0028365356BAC
FIID:01A0028365356BAC
ANI:12345279360
DNIS:1290001
IID:01A0028365356BAC
OPER:85

2016-05-20T09:00:05.091  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [28] (0000002c qa_gad 10.138.21.179:43819)
2016-05-20T09:00:05.091  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [27] (0000000c wde_ss__a 10.194.21.159:51068)
2016-05-20T09:00:05.091  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [26] (0000000b wde_ss__b 10.138.21.225:40195)
2016-05-20T09:00:05.091  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [23] (00000008 routing_ss_a 10.194.21.161:45984)
2016-05-20T09:00:05.091  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [24] (00000009 n_ss_ccp_b 10.138.21.225:42167)
2016-05-20T09:00:05.091  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [25] (0000000a routing_ss_b 10.138.31.225:43858)
2016-05-20T09:00:05.091  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [22] (00000007 n_ss_ccp_a 10.194.21.159:37341)
@09:00:05.0912 [ISCC] Updated call:
i c:01a0028365356bac,5133ca0 @ m:0000000000000000,0 p:3 i:00001b85 nw:0000000000000000 t:2
  p:0000000000000000,4e73ca0 @ c:01a0028365356bac,5133ca0 r:2 ----- n:1264995:
  p:0000000000000000,4dc3180 @ c:01a0028365356bac,5133ca0 r:1 ----- n:12345279360:
  p:0000000000000000,5147fc0 @ c:01a0028365356bac,5133ca0 r:10 ----- n:1800312:
@09:00:05.0912 [ISCC] UserData propagation has been started
@09:00:05.0912 [ISCC] UserData propagation has been finished
@09:00:05.0912 [BSYNC] Trace: Send to backup (tserv_b) [14]:
message RequestSetCallInfo
AttributeLastTransferOrigDN '1760001'
AttributeLastTransferConnID 01a0028365356bac
AttributeLastTransferHomeLocation 'sip_a@'
AttributeFirstTransferOrigDN '1760001'
AttributeFirstTransferConnID 01a0028365356bac
AttributeFirstTransferHomeLocation 'sip_a@'
AttributeUpdateRevision 1572985
AttributeUserData [3038] 00 6b 00 00..
'SITE_ARRIVED' ''
'XFER_FLAG' 'N'
'UTILITY' 'ABC'
'DNIS' '1765007'
'RouterData70' '("t"="1463759850 497")'
'REQUESTED_CALL_TYPE' 'ABC_ResMiscEng'
'REQUESTED_SKILL' 'ABC ResMiscEng'
'AGENTSAVAILABLE' 'Y'
'GVP_AGENT_XFER_RP' '1760001'
'RRequestedSkills'(list)
'CustomerSegment' 'default'
'ServiceObjective' ''
'BIZREZ' 'Residential'
'CALLER_GOAL' 'emergency'
'CARE_PHRASE_OFFERED' 'N'
'CIS_FOLDER' 'F1'
'CREDIT_PHRASE_OFFERED' 'N'
'HOLIDAY' 'N'
'IDENTIFIED' 'Y'
'IVR_ACCOUNT_NUM_R' '0314011786'
'IVR_DISPOSITION_1' ''
'IVR_DISPOSITION_2' ''
'IVR_DISPOSITION_3' ''
'IVR_LAST_STATE' ''
'IVR_PATH_PEG_NUMBERS' '118,110,111'
'IVR_RESULT' 'T'
'IVR_SS_COLETION_CODE' 'N'
'OUTBOUND_DISPOSITION' ''
'SAFE_ACCESS_PHRASE_OFFERED' 'N'
'GVP-Session-ID' 'AD565000-FF69-A878-2D33-EDBAB146E99E;gvp.rm.datanodes=1|2;gvp.rm.tenant-id=101_ABC_Main'
'ACTUAL_CALL_TYPE' 'ABC_ResEmergEng'
'ACTUAL_SKILL' 'ABC_Res_Emrgncy_Eng'
'VIRTUAL_QUEUE' 'ABC_ResEmergEng_VQ'
'LANGUAGE' 'English'
'RVQID' ''
'RVQDBID' ''
'LBR_ORIG' '106:365'
'LBR_TS' '759886483'
'LBR_SNUM' '65'
'RTargetTypeSelected' '4'
'RTargetRuleSelected' ''
'RTargetObjectSelected' '1760804_8800'
'RTargetObjSelDBID' '12912'
'RTargetAgentSelected' ''
'RTargetAgSelDBID' ''
'RTargetPlaceSelected' ''
'RTargetPlSelDBID' ''
'RTenantDBID' '101'
'RStrategyName' 'ABC_PostGVP_AvayaAcd'
'RStrategyDBID' '410'
'CBR-actual_volume' ''
'CBR-Interaction_cost' ''
'CBR-contract_DBIDs' ''
'CBR-IT-path_DBIDs' ''
'UU_DATA' bin: 37 33 36 35.. (len=32)
'SCREEN_POP_MAIL_CITY' 'SOUTH GATE'
'SCREEN_POP_BA_STAT_CD' 'AC'
'SCREEN_POP_CHECK_DIGIT' '1'
'SCREEN_POP_OFFER_AMORT_SW' 'N'
'SCREEN_POP_MAIL_ADDRESS' '10521 WASHINGTON AVE'
'SCREEN_POP_MAIL_ZIP' '90280'
'SCREEN_POP_ASC_BILL_CYC_ID' '12'
'RESP_ACCOUNT_ID' '67007500'
'SCREEN_POP_HOME_PHONE_EXT' '0000000000'
'SCREEN_POP_CUST_SEGMENT' ' '
'SCREEN_POP_MED_BASELINE_SW' 'N'
'SCREEN_POP_EMAIL_ADDR' ' '
'SCREEN_POP_CARE_SW' 'N'
'SCREEN_POP_OVER_ONE_YR' 'Y'
'SCREEN_POP_CURR_BAL_DUE' '0.00'
'SCREEN_POP_YTD_VARIANCE' '0.00'
'SCREEN_POP_HOME_PHONE' '1235672686'
'SCREEN_POP_CUST_TY_CD' 'IC'
'SCREEN_POP_ON_SILE_PAY' 'N'
'SCREEN_POP_CUST_ID' '181134451'
'SCREEN_POP_MAIL_ZIP4' '6943'
'SCREEN_POP_BA_TERM_DT' ' '
'SCREEN_POP_BA_TY_CD' 'C'
'SCREEN_POP_NO_VC_ORDR_QTY' 0
'SCREEN_POP_BA_SPCL_LDGR_SW' 'N'
'SCREEN_POP_BA_CLS_DESC_CD' ' '
'SCREEN_POP_BA_OPEN_DT' '1992-12-19'
'SCREEN_POP_CORE_AGGR_BILL_CD' 'N'
'SCREEN_POP_SPOUSE_NM' ' '
'SCREEN_POP_SBA_CD' 'N'
'SCREEN_POP_CASH_ONLY_SW' 'N'
'SCREEN_POP_CF_TY_CD' 'R'
'SCREEN_POP_OFF_GREATER6' 'N'
'SCREEN_POP_MAIL_STATE' 'CA'
'SCREEN_POP_OVERDUE_COUNT' '00'
'SCREEN_POP_ELIGIBLE_SW' 'Y'
'SCREEN_POP_READ_OK_SW' 'Y'
'SCREEN_POP_VC_ORDR_QTY' 0
'SCREEN_POP_BASE' 'HTP'
'SCREEN_POP_ON_DEMAND_PAY' 'N'
'SCREEN_POP_BA_FRGN_LNG_CD' 'SP'
'SCREEN_POP_IC_ESTB_DT' '1992-12-19'
'SCREEN_POP_CF_ID' '67007500'
'SCREEN_POP_48HR_COUNT' '00'
'SCREEN_POP_BA_PAID_DT' ' '
'SCREEN_POP_CUST_ADDRESS' '10521 WASHINGTON AVE SGT  90280'
'SCREEN_POP_NBR_OF_DIALS' '4'
'SCREEN_POP_OFFER_RECERT_SW' 'N'
'SCREEN_POP_CUSTOMER_NAME' 'GRACIELA  MAZON'
'SCREEN_POP_THIRD_PARTY_SW' 'N'
'SCREEN_POP_LPP_SW' 'N'
'SCREEN_POP_ZIP_CODE' '90280'
AttributePropagatedCallType 2
AttributeConnID 01a0028365356bac
@09:00:05.0913 [BSYNC] Trace: Sent
@09:00:05.0913 [0] 8.1.001.55 distribute call/party event: message EventCallDataChanged
AttributeEventSequenceNumber 000000000000aa81
AttributeTimeSta 573f3485000164c7
AttributeConnID 01a0028365356bac
AttributeCallUUID '0273KK5IJKBJP0F7K4AS22LAES0000OI'
AttributeCtrlParty '1264995'
AttributeUserData [3038] 00 6b 00 00..
'SITE_ARRIVED' ''
'XFER_FLAG' 'N'
'UTILITY' 'ABC'
'DNIS' '1765007'
'RouterData70' '("t"="1463759850 497")'
'REQUESTED_CALL_TYPE' 'ABC_ResMiscEng'
'REQUESTED_SKILL' 'ABC ResMiscEng'
'AGENTSAVAILABLE' 'Y'
'GVP_AGENT_XFER_RP' '1760001'
'RRequestedSkills'(list)
'CustomerSegment' 'default'
'ServiceObjective' ''
'BIZREZ' 'Residential'
'CALLER_GOAL' 'emergency'
'CARE_PHRASE_OFFERED' 'N'
'CIS_FOLDER' 'F1'
'CREDIT_PHRASE_OFFERED' 'N'
'HOLIDAY' 'N'
'IDENTIFIED' 'Y'
'IVR_ACCOUNT_NUM_R' '0314011786'
'IVR_DISPOSITION_1' ''
'IVR_DISPOSITION_2' ''
'IVR_DISPOSITION_3' ''
'IVR_LAST_STATE' ''
'IVR_PATH_PEG_NUMBERS' '118,110,111'
'IVR_RESULT' 'T'
'IVR_SS_COLETION_CODE' 'N'
'OUTBOUND_DISPOSITION' ''
'SAFE_ACCESS_PHRASE_OFFERED' 'N'
'GVP-Session-ID' 'AD565000-FF69-A878-2D33-EDBAB146E99E;gvp.rm.datanodes=1|2;gvp.rm.tenant-id=101_ABC_Main'
'ACTUAL_CALL_TYPE' 'ABC_ResEmergEng'
'ACTUAL_SKILL' 'ABC_Res_Emrgncy_Eng'
'VIRTUAL_QUEUE' 'ABC_ResEmergEng_VQ'
'LANGUAGE' 'English'
'RVQID' ''
'RVQDBID' ''
'LBR_ORIG' '106:365'
'LBR_TS' '759886483'
'LBR_SNUM' '65'
'RTargetTypeSelected' '4'
'RTargetRuleSelected' ''
'RTargetObjectSelected' '1760804_8800'
'RTargetObjSelDBID' '12912'
'RTargetAgentSelected' ''
'RTargetAgSelDBID' ''
'RTargetPlaceSelected' ''
'RTargetPlSelDBID' ''
'RTenantDBID' '101'
'RStrategyName' 'ABC_PostGVP_AvayaAcd'
'RStrategyDBID' '410'
'CBR-actual_volume' ''
'CBR-Interaction_cost' ''
'CBR-contract_DBIDs' ''
'CBR-IT-path_DBIDs' ''
'UU_DATA' bin: 37 33 36 35.. (len=32)
'SCREEN_POP_MAIL_CITY' 'SOUTH GATE'
'SCREEN_POP_BA_STAT_CD' 'AC'
'SCREEN_POP_CHECK_DIGIT' '1'
'SCREEN_POP_OFFER_AMORT_SW' 'N'
'SCREEN_POP_MAIL_ADDRESS' '10521 WASHINGTON AVE'
'SCREEN_POP_MAIL_ZIP' '90280'
'SCREEN_POP_ASC_BILL_CYC_ID' '12'
'RESP_ACCOUNT_ID' '67007500'
'SCREEN_POP_HOME_PHONE_EXT' '0000000000'
'SCREEN_POP_CUST_SEGMENT' ' '
'SCREEN_POP_MED_BASELINE_SW' 'N'
'SCREEN_POP_EMAIL_ADDR' ' '
'SCREEN_POP_CARE_SW' 'N'
'SCREEN_POP_OVER_ONE_YR' 'Y'
'SCREEN_POP_CURR_BAL_DUE' '0.00'
'SCREEN_POP_YTD_VARIANCE' '0.00'
'SCREEN_POP_HOME_PHONE' '1235672686'
'SCREEN_POP_CUST_TY_CD' 'IC'
'SCREEN_POP_ON_SILE_PAY' 'N'
'SCREEN_POP_CUST_ID' '181134451'
'SCREEN_POP_MAIL_ZIP4' '6943'
'SCREEN_POP_BA_TERM_DT' ' '
'SCREEN_POP_BA_TY_CD' 'C'
'SCREEN_POP_NO_VC_ORDR_QTY' 0
'SCREEN_POP_BA_SPCL_LDGR_SW' 'N'
'SCREEN_POP_BA_CLS_DESC_CD' ' '
'SCREEN_POP_BA_OPEN_DT' '1992-12-19'
'SCREEN_POP_CORE_AGGR_BILL_CD' 'N'
'SCREEN_POP_SPOUSE_NM' ' '
'SCREEN_POP_SBA_CD' 'N'
'SCREEN_POP_CASH_ONLY_SW' 'N'
'SCREEN_POP_CF_TY_CD' 'R'
'SCREEN_POP_OFF_GREATER6' 'N'
'SCREEN_POP_MAIL_STATE' 'CA'
'SCREEN_POP_OVERDUE_COUNT' '00'
'SCREEN_POP_ELIGIBLE_SW' 'Y'
'SCREEN_POP_READ_OK_SW' 'Y'
'SCREEN_POP_VC_ORDR_QTY' 0
'SCREEN_POP_BASE' 'HTP'
'SCREEN_POP_ON_DEMAND_PAY' 'N'
'SCREEN_POP_BA_FRGN_LNG_CD' 'SP'
'SCREEN_POP_IC_ESTB_DT' '1992-12-19'
'SCREEN_POP_CF_ID' '67007500'
'SCREEN_POP_48HR_COUNT' '00'
'SCREEN_POP_BA_PAID_DT' ' '
'SCREEN_POP_CUST_ADDRESS' '10521 WASHINGTON AVE SGT  90280'
'SCREEN_POP_NBR_OF_DIALS' '4'
'SCREEN_POP_OFFER_RECERT_SW' 'N'
'SCREEN_POP_CUSTOMER_NAME' 'GRACIELA  MAZON'
'SCREEN_POP_THIRD_PARTY_SW' 'N'
'SCREEN_POP_LPP_SW' 'N'
'SCREEN_POP_ZIP_CODE' '90280'
2016-05-20T09:00:05.091  Interaction  svrpp004  tserv_a  GCTI-00-04544  Interaction message "EventCallDataChanged" generated
IID:01A0028365356BAC
OPER:161

2016-05-20T09:00:05.091  Trace  svrpp004  tserv_a  GCTI-00-04542  EventCallDataChanged sent to [21] (00000006 icon__voice 10.194.21.164:40142)
2016-05-20T09:00:05.091  Interaction  svrpp004  tserv_a  GCTI-00-04544  Interaction message "EventCallDataChanged" generated
IID:01A0028365356BAC
OPER:161

2016-05-20T09:00:05.091  Trace  svrpp004  tserv_a  GCTI-00-04542  EventCallDataChanged sent to [17] (00000003 icon__voice 10.138.21.228:59096)
2016-05-20T09:00:05.110  Trace  svrpp004  tserv_a  GCTI-00-04541  RequestDeletePair received from [28] (0000002c qa_gad 10.138.21.179:43819)
message RequestDeletePair
AttributeReferenceID 111
AttributeThisDN '1264995'
AttributeConnID 01a0028365356bac
AttributeDataKey 'RVQID'
2016-05-20T09:00:05.110  Interaction  svrpp004  tserv_a  GCTI-00-04543  Interaction message "RequestDeletePair" received from 28 ("qa_gad")
TDN:1264995
IID:01A0028365356BAC
OPER:33

@09:00:05.1108 Call [01a0028365356bac]: urid 00190079
@09:00:05.1108 [BSYNC] Trace: Send to backup (tserv_b) [14]:
message RequestSetCallInfo
AttributeLastTransferOrigDN '1760001'
AttributeLastTransferConnID 01a0028365356bac
AttributeLastTransferHomeLocation 'sip_a@'
AttributeFirstTransferOrigDN '1760001'
AttributeFirstTransferConnID 01a0028365356bac
AttributeFirstTransferHomeLocation 'sip_a@'
AttributeUpdateRevision 1638521
AttributeUserData [3028] 00 6a 00 00..
'SITE_ARRIVED' ''
'XFER_FLAG' 'N'
'UTILITY' 'ABC'
'DNIS' '1765007'
'RouterData70' '("t"="1463759850 497")'
'REQUESTED_CALL_TYPE' 'ABC_ResMiscEng'
'REQUESTED_SKILL' 'ABC ResMiscEng'
'AGENTSAVAILABLE' 'Y'
'GVP_AGENT_XFER_RP' '1760001'
'RRequestedSkills'(list)
'CustomerSegment' 'default'
'ServiceObjective' ''
'BIZREZ' 'Residential'
'CALLER_GOAL' 'emergency'
'CARE_PHRASE_OFFERED' 'N'
'CIS_FOLDER' 'F1'
'CREDIT_PHRASE_OFFERED' 'N'
'HOLIDAY' 'N'
'IDENTIFIED' 'Y'
'IVR_ACCOUNT_NUM_R' '0314011786'
'IVR_DISPOSITION_1' ''
'IVR_DISPOSITION_2' ''
'IVR_DISPOSITION_3' ''
'IVR_LAST_STATE' ''
'IVR_PATH_PEG_NUMBERS' '118,110,111'
'IVR_RESULT' 'T'
'IVR_SS_COLETION_CODE' 'N'
'OUTBOUND_DISPOSITION' ''
'SAFE_ACCESS_PHRASE_OFFERED' 'N'
'GVP-Session-ID' 'AD565000-FF69-A878-2D33-EDBAB146E99E;gvp.rm.datanodes=1|2;gvp.rm.tenant-id=101_ABC_Main'
'ACTUAL_CALL_TYPE' 'ABC_ResEmergEng'
'ACTUAL_SKILL' 'ABC_Res_Emrgncy_Eng'
'VIRTUAL_QUEUE' 'ABC_ResEmergEng_VQ'
'LANGUAGE' 'English'
'RVQDBID' ''
'LBR_ORIG' '106:365'
'LBR_TS' '759886483'
'LBR_SNUM' '65'
'RTargetTypeSelected' '4'
'RTargetRuleSelected' ''
'RTargetObjectSelected' '1760804_8800'
'RTargetObjSelDBID' '12912'
'RTargetAgentSelected' ''
'RTargetAgSelDBID' ''
'RTargetPlaceSelected' ''
'RTargetPlSelDBID' ''
'RTenantDBID' '101'
'RStrategyName' 'ABC_PostGVP_AvayaAcd'
'RStrategyDBID' '410'
'CBR-actual_volume' ''
'CBR-Interaction_cost' ''
'CBR-contract_DBIDs' ''
'CBR-IT-path_DBIDs' ''
'UU_DATA' bin: 37 33 36 35.. (len=32)
'SCREEN_POP_MAIL_CITY' 'SOUTH GATE'
'SCREEN_POP_BA_STAT_CD' 'AC'
'SCREEN_POP_CHECK_DIGIT' '1'
'SCREEN_POP_OFFER_AMORT_SW' 'N'
'SCREEN_POP_MAIL_ADDRESS' '10521 WASHINGTON AVE'
'SCREEN_POP_MAIL_ZIP' '90280'
'SCREEN_POP_ASC_BILL_CYC_ID' '12'
'RESP_ACCOUNT_ID' '67007500'
'SCREEN_POP_HOME_PHONE_EXT' '0000000000'
'SCREEN_POP_CUST_SEGMENT' ' '
'SCREEN_POP_MED_BASELINE_SW' 'N'
'SCREEN_POP_EMAIL_ADDR' ' '
'SCREEN_POP_CARE_SW' 'N'
'SCREEN_POP_OVER_ONE_YR' 'Y'
'SCREEN_POP_CURR_BAL_DUE' '0.00'
'SCREEN_POP_YTD_VARIANCE' '0.00'
'SCREEN_POP_HOME_PHONE' '1235672686'
'SCREEN_POP_CUST_TY_CD' 'IC'
'SCREEN_POP_ON_SILE_PAY' 'N'
'SCREEN_POP_CUST_ID' '181134451'
'SCREEN_POP_MAIL_ZIP4' '6943'
'SCREEN_POP_BA_TERM_DT' ' '
'SCREEN_POP_BA_TY_CD' 'C'
'SCREEN_POP_NO_VC_ORDR_QTY' 0
'SCREEN_POP_BA_SPCL_LDGR_SW' 'N'
'SCREEN_POP_BA_CLS_DESC_CD' ' '
'SCREEN_POP_BA_OPEN_DT' '1992-12-19'
'SCREEN_POP_CORE_AGGR_BILL_CD' 'N'
'SCREEN_POP_SPOUSE_NM' ' '
'SCREEN_POP_SBA_CD' 'N'
'SCREEN_POP_CASH_ONLY_SW' 'N'
'SCREEN_POP_CF_TY_CD' 'R'
'SCREEN_POP_OFF_GREATER6' 'N'
'SCREEN_POP_MAIL_STATE' 'CA'
'SCREEN_POP_OVERDUE_COUNT' '00'
'SCREEN_POP_ELIGIBLE_SW' 'Y'
'SCREEN_POP_READ_OK_SW' 'Y'
'SCREEN_POP_VC_ORDR_QTY' 0
'SCREEN_POP_BASE' 'HTP'
'SCREEN_POP_ON_DEMAND_PAY' 'N'
'SCREEN_POP_BA_FRGN_LNG_CD' 'SP'
'SCREEN_POP_IC_ESTB_DT' '1992-12-19'
'SCREEN_POP_CF_ID' '67007500'
'SCREEN_POP_48HR_COUNT' '00'
'SCREEN_POP_BA_PAID_DT' ' '
'SCREEN_POP_CUST_ADDRESS' '10521 WASHINGTON AVE SGT  90280'
'SCREEN_POP_NBR_OF_DIALS' '4'
'SCREEN_POP_OFFER_RECERT_SW' 'N'
'SCREEN_POP_CUSTOMER_NAME' 'GRACIELA  MAZON'
'SCREEN_POP_THIRD_PARTY_SW' 'N'
'SCREEN_POP_LPP_SW' 'N'
'SCREEN_POP_ZIP_CODE' '90280'
AttributePropagatedCallType 2
AttributeConnID 01a0028365356bac
@09:00:05.1108 [BSYNC] Trace: Sent

Title: Re: Ail.Driver.Voice TlibEventInfo - Channel Error
Post by: Defender451 on May 20, 2016, 11:10:46 PM

@09:00:05.1109 [0] 8.1.001.55 distribute_response: message EventAttachedDataChanged
AttributeEventSequenceNumber 000000000000aa82
AttributeTimeinuSecs 110908
AttributeTimeinSecs 1463760005 (09:00:05)
AttributeReferenceID 111
AttributeThirdPartyDN '1264995'
AttributeThisDNRole 2
AttributeThisDN '1264995'
AttributeNetworkPartyRole 2
AttributeNetworkDestDN '8800::1760001'
AttributeCustomerID 'Resources'
AttributeLastTransferOrigDN '1760001'
AttributeLastTransferConnID 01a0028365356bac
AttributeLastTransferHomeLocation 'sip_a@'
AttributeFirstTransferOrigDN '1760001'
AttributeFirstTransferConnID 01a0028365356bac
AttributeFirstTransferHomeLocation 'sip_a@'
AttributeANI '12345279360'
AttributeDNIS '1290001'
AttributeUserData [3028] 00 6a 00 00..
'SITE_ARRIVED' ''
'XFER_FLAG' 'N'
'UTILITY' 'ABC'
'DNIS' '1765007'
'RouterData70' '("t"="1463759850 497")'
'REQUESTED_CALL_TYPE' 'ABC_ResMiscEng'
'REQUESTED_SKILL' 'ABC ResMiscEng'
'AGENTSAVAILABLE' 'Y'
'GVP_AGENT_XFER_RP' '1760001'
'RRequestedSkills'(list)
'CustomerSegment' 'default'
'ServiceObjective' ''
'BIZREZ' 'Residential'
'CALLER_GOAL' 'emergency'
'CARE_PHRASE_OFFERED' 'N'
'CIS_FOLDER' 'F1'
'CREDIT_PHRASE_OFFERED' 'N'
'HOLIDAY' 'N'
'IDENTIFIED' 'Y'
'IVR_ACCOUNT_NUM_R' '0314011786'
'IVR_DISPOSITION_1' ''
'IVR_DISPOSITION_2' ''
'IVR_DISPOSITION_3' ''
'IVR_LAST_STATE' ''
'IVR_PATH_PEG_NUMBERS' '118,110,111'
'IVR_RESULT' 'T'
'IVR_SS_COLETION_CODE' 'N'
'OUTBOUND_DISPOSITION' ''
'SAFE_ACCESS_PHRASE_OFFERED' 'N'
'GVP-Session-ID' 'AD565000-FF69-A878-2D33-EDBAB146E99E;gvp.rm.datanodes=1|2;gvp.rm.tenant-id=101_ABC_Main'
'ACTUAL_CALL_TYPE' 'ABC_ResEmergEng'
'ACTUAL_SKILL' 'ABC_Res_Emrgncy_Eng'
'VIRTUAL_QUEUE' 'ABC_ResEmergEng_VQ'
'LANGUAGE' 'English'
'RVQDBID' ''
'LBR_ORIG' '106:365'
'LBR_TS' '759886483'
'LBR_SNUM' '65'
'RTargetTypeSelected' '4'
'RTargetRuleSelected' ''
'RTargetObjectSelected' '1760804_8800'
'RTargetObjSelDBID' '12912'
'RTargetAgentSelected' ''
'RTargetAgSelDBID' ''
'RTargetPlaceSelected' ''
'RTargetPlSelDBID' ''
'RTenantDBID' '101'
'RStrategyName' 'ABC_PostGVP_AvayaAcd'
'RStrategyDBID' '410'
'CBR-actual_volume' ''
'CBR-Interaction_cost' ''
'CBR-contract_DBIDs' ''
'CBR-IT-path_DBIDs' ''
'UU_DATA' bin: 37 33 36 35.. (len=32)
'SCREEN_POP_MAIL_CITY' 'SOUTH GATE'
'SCREEN_POP_BA_STAT_CD' 'AC'
'SCREEN_POP_CHECK_DIGIT' '1'
'SCREEN_POP_OFFER_AMORT_SW' 'N'
'SCREEN_POP_MAIL_ADDRESS' '10521 WASHINGTON AVE'
'SCREEN_POP_MAIL_ZIP' '90280'
'SCREEN_POP_ASC_BILL_CYC_ID' '12'
'RESP_ACCOUNT_ID' '67007500'
'SCREEN_POP_HOME_PHONE_EXT' '0000000000'
'SCREEN_POP_CUST_SEGMENT' ' '
'SCREEN_POP_MED_BASELINE_SW' 'N'
'SCREEN_POP_EMAIL_ADDR' ' '
'SCREEN_POP_CARE_SW' 'N'
'SCREEN_POP_OVER_ONE_YR' 'Y'
'SCREEN_POP_CURR_BAL_DUE' '0.00'
'SCREEN_POP_YTD_VARIANCE' '0.00'
'SCREEN_POP_HOME_PHONE' '1235672686'
'SCREEN_POP_CUST_TY_CD' 'IC'
'SCREEN_POP_ON_SILE_PAY' 'N'
'SCREEN_POP_CUST_ID' '181134451'
'SCREEN_POP_MAIL_ZIP4' '6943'
'SCREEN_POP_BA_TERM_DT' ' '
'SCREEN_POP_BA_TY_CD' 'C'
'SCREEN_POP_NO_VC_ORDR_QTY' 0
'SCREEN_POP_BA_SPCL_LDGR_SW' 'N'
'SCREEN_POP_BA_CLS_DESC_CD' ' '
'SCREEN_POP_BA_OPEN_DT' '1992-12-19'
'SCREEN_POP_CORE_AGGR_BILL_CD' 'N'
'SCREEN_POP_SPOUSE_NM' ' '
'SCREEN_POP_SBA_CD' 'N'
'SCREEN_POP_CASH_ONLY_SW' 'N'
'SCREEN_POP_CF_TY_CD' 'R'
'SCREEN_POP_OFF_GREATER6' 'N'
'SCREEN_POP_MAIL_STATE' 'CA'
'SCREEN_POP_OVERDUE_COUNT' '00'
'SCREEN_POP_ELIGIBLE_SW' 'Y'
'SCREEN_POP_READ_OK_SW' 'Y'
'SCREEN_POP_VC_ORDR_QTY' 0
'SCREEN_POP_BASE' 'HTP'
'SCREEN_POP_ON_DEMAND_PAY' 'N'
'SCREEN_POP_BA_FRGN_LNG_CD' 'SP'
'SCREEN_POP_IC_ESTB_DT' '1992-12-19'
'SCREEN_POP_CF_ID' '67007500'
'SCREEN_POP_48HR_COUNT' '00'
'SCREEN_POP_BA_PAID_DT' ' '
'SCREEN_POP_CUST_ADDRESS' '10521 WASHINGTON AVE SGT  90280'
'SCREEN_POP_NBR_OF_DIALS' '4'
'SCREEN_POP_OFFER_RECERT_SW' 'N'
'SCREEN_POP_CUSTOMER_NAME' 'GRACIELA  MAZON'
'SCREEN_POP_THIRD_PARTY_SW' 'N'
'SCREEN_POP_LPP_SW' 'N'
'SCREEN_POP_ZIP_CODE' '90280'
AttributeCallUUID '0273KK5IJKBJP0F7K4AS22LAES0000OI'
AttributeConnID 01a0028365356bac
AttributeCallID 7045
AttributePropagatedCallType 2
AttributeCallType 2
2016-05-20T09:00:05.110  Interaction  svrpp004  tserv_a  GCTI-00-04544  Interaction message "EventAttachedDataChanged" generated
TDN:1264995
OIID:01A0028365356BAC
FIID:01A0028365356BAC
ANI:12345279360
DNIS:1290001
IID:01A0028365356BAC
OPER:85

2016-05-20T09:00:05.110  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [28] (0000002c qa_gad 10.138.21.179:43819)
2016-05-20T09:00:05.110  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [27] (0000000c wde_ss__a 10.194.21.159:51068)
2016-05-20T09:00:05.110  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [26] (0000000b wde_ss__b 10.138.21.225:40195)
2016-05-20T09:00:05.110  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [23] (00000008 routing_ss_a 10.194.21.161:45984)
2016-05-20T09:00:05.111  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [24] (00000009 n_ss_ccp_b 10.138.21.225:42167)
2016-05-20T09:00:05.111  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [25] (0000000a routing_ss_b 10.138.31.225:43858)
2016-05-20T09:00:05.111  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [22] (00000007 n_ss_ccp_a 10.194.21.159:37341)
@09:00:05.1110 [ISCC] Updated call:
i c:01a0028365356bac,5133ca0 @ m:0000000000000000,0 p:3 i:00001b85 nw:0000000000000000 t:2
  p:0000000000000000,4e73ca0 @ c:01a0028365356bac,5133ca0 r:2 ----- n:1264995:
  p:0000000000000000,4dc3180 @ c:01a0028365356bac,5133ca0 r:1 ----- n:12345279360:
  p:0000000000000000,5147fc0 @ c:01a0028365356bac,5133ca0 r:10 ----- n:1800312:
@09:00:05.1110 [ISCC] UserData propagation has been started
@09:00:05.1110 [ISCC] UserData propagation has been finished
@09:00:05.1111 [BSYNC] Trace: Send to backup (tserv_b) [14]:
message RequestSetCallInfo
AttributeLastTransferOrigDN '1760001'
AttributeLastTransferConnID 01a0028365356bac
AttributeLastTransferHomeLocation 'sip_a@'
AttributeFirstTransferOrigDN '1760001'
AttributeFirstTransferConnID 01a0028365356bac
AttributeFirstTransferHomeLocation 'sip_a@'
AttributeUpdateRevision 1638521
AttributeUserData [3028] 00 6a 00 00..
'SITE_ARRIVED' ''
'XFER_FLAG' 'N'
'UTILITY' 'ABC'
'DNIS' '1765007'
'RouterData70' '("t"="1463759850 497")'
'REQUESTED_CALL_TYPE' 'ABC_ResMiscEng'
'REQUESTED_SKILL' 'ABC ResMiscEng'
'AGENTSAVAILABLE' 'Y'
'GVP_AGENT_XFER_RP' '1760001'
'RRequestedSkills'(list)
'CustomerSegment' 'default'
'ServiceObjective' ''
'BIZREZ' 'Residential'
'CALLER_GOAL' 'emergency'
'CARE_PHRASE_OFFERED' 'N'
'CIS_FOLDER' 'F1'
'CREDIT_PHRASE_OFFERED' 'N'
'HOLIDAY' 'N'
'IDENTIFIED' 'Y'
'IVR_ACCOUNT_NUM_R' '0314011786'
'IVR_DISPOSITION_1' ''
'IVR_DISPOSITION_2' ''
'IVR_DISPOSITION_3' ''
'IVR_LAST_STATE' ''
'IVR_PATH_PEG_NUMBERS' '118,110,111'
'IVR_RESULT' 'T'
'IVR_SS_COLETION_CODE' 'N'
'OUTBOUND_DISPOSITION' ''
'SAFE_ACCESS_PHRASE_OFFERED' 'N'
'GVP-Session-ID' 'AD565000-FF69-A878-2D33-EDBAB146E99E;gvp.rm.datanodes=1|2;gvp.rm.tenant-id=101_ABC_Main'
'ACTUAL_CALL_TYPE' 'ABC_ResEmergEng'
'ACTUAL_SKILL' 'ABC_Res_Emrgncy_Eng'
'VIRTUAL_QUEUE' 'ABC_ResEmergEng_VQ'
'LANGUAGE' 'English'
'RVQDBID' ''
'LBR_ORIG' '106:365'
'LBR_TS' '759886483'
'LBR_SNUM' '65'
'RTargetTypeSelected' '4'
'RTargetRuleSelected' ''
'RTargetObjectSelected' '1760804_8800'
'RTargetObjSelDBID' '12912'
'RTargetAgentSelected' ''
'RTargetAgSelDBID' ''
'RTargetPlaceSelected' ''
'RTargetPlSelDBID' ''
'RTenantDBID' '101'
'RStrategyName' 'ABC_PostGVP_AvayaAcd'
'RStrategyDBID' '410'
'CBR-actual_volume' ''
'CBR-Interaction_cost' ''
'CBR-contract_DBIDs' ''
'CBR-IT-path_DBIDs' ''
'UU_DATA' bin: 37 33 36 35.. (len=32)
'SCREEN_POP_MAIL_CITY' 'SOUTH GATE'
'SCREEN_POP_BA_STAT_CD' 'AC'
'SCREEN_POP_CHECK_DIGIT' '1'
'SCREEN_POP_OFFER_AMORT_SW' 'N'
'SCREEN_POP_MAIL_ADDRESS' '10521 WASHINGTON AVE'
'SCREEN_POP_MAIL_ZIP' '90280'
'SCREEN_POP_ASC_BILL_CYC_ID' '12'
'RESP_ACCOUNT_ID' '67007500'
'SCREEN_POP_HOME_PHONE_EXT' '0000000000'
'SCREEN_POP_CUST_SEGMENT' ' '
'SCREEN_POP_MED_BASELINE_SW' 'N'
'SCREEN_POP_EMAIL_ADDR' ' '
'SCREEN_POP_CARE_SW' 'N'
'SCREEN_POP_OVER_ONE_YR' 'Y'
'SCREEN_POP_CURR_BAL_DUE' '0.00'
'SCREEN_POP_YTD_VARIANCE' '0.00'
'SCREEN_POP_HOME_PHONE' '1235672686'
'SCREEN_POP_CUST_TY_CD' 'IC'
'SCREEN_POP_ON_SILE_PAY' 'N'
'SCREEN_POP_CUST_ID' '181134451'
'SCREEN_POP_MAIL_ZIP4' '6943'
'SCREEN_POP_BA_TERM_DT' ' '
'SCREEN_POP_BA_TY_CD' 'C'
'SCREEN_POP_NO_VC_ORDR_QTY' 0
'SCREEN_POP_BA_SPCL_LDGR_SW' 'N'
'SCREEN_POP_BA_CLS_DESC_CD' ' '
'SCREEN_POP_BA_OPEN_DT' '1992-12-19'
'SCREEN_POP_CORE_AGGR_BILL_CD' 'N'
'SCREEN_POP_SPOUSE_NM' ' '
'SCREEN_POP_SBA_CD' 'N'
'SCREEN_POP_CASH_ONLY_SW' 'N'
'SCREEN_POP_CF_TY_CD' 'R'
'SCREEN_POP_OFF_GREATER6' 'N'
'SCREEN_POP_MAIL_STATE' 'CA'
'SCREEN_POP_OVERDUE_COUNT' '00'
'SCREEN_POP_ELIGIBLE_SW' 'Y'
'SCREEN_POP_READ_OK_SW' 'Y'
'SCREEN_POP_VC_ORDR_QTY' 0
'SCREEN_POP_BASE' 'HTP'
'SCREEN_POP_ON_DEMAND_PAY' 'N'
'SCREEN_POP_BA_FRGN_LNG_CD' 'SP'
'SCREEN_POP_IC_ESTB_DT' '1992-12-19'
'SCREEN_POP_CF_ID' '67007500'
'SCREEN_POP_48HR_COUNT' '00'
'SCREEN_POP_BA_PAID_DT' ' '
'SCREEN_POP_CUST_ADDRESS' '10521 WASHINGTON AVE SGT  90280'
'SCREEN_POP_NBR_OF_DIALS' '4'
'SCREEN_POP_OFFER_RECERT_SW' 'N'
'SCREEN_POP_CUSTOMER_NAME' 'GRACIELA  MAZON'
'SCREEN_POP_THIRD_PARTY_SW' 'N'
'SCREEN_POP_LPP_SW' 'N'
'SCREEN_POP_ZIP_CODE' '90280'
AttributePropagatedCallType 2
AttributeConnID 01a0028365356bac
@09:00:05.1111 [BSYNC] Trace: Sent
@09:00:05.1111 [0] 8.1.001.55 distribute call/party event: message EventCallDataChanged
AttributeEventSequenceNumber 000000000000aa83
AttributeTimeSta 573f34850001b22e
AttributeConnID 01a0028365356bac
AttributeCallUUID '0273KK5IJKBJP0F7K4AS22LAES0000OI'
AttributeCtrlParty '1264995'
AttributeUserData [3028] 00 6a 00 00..
'SITE_ARRIVED' ''
'XFER_FLAG' 'N'
'UTILITY' 'ABC'
'DNIS' '1765007'
'RouterData70' '("t"="1463759850 497")'
'REQUESTED_CALL_TYPE' 'ABC_ResMiscEng'
'REQUESTED_SKILL' 'ABC ResMiscEng'
'AGENTSAVAILABLE' 'Y'
'GVP_AGENT_XFER_RP' '1760001'
'RRequestedSkills'(list)
'CustomerSegment' 'default'
'ServiceObjective' ''
'BIZREZ' 'Residential'
'CALLER_GOAL' 'emergency'
'CARE_PHRASE_OFFERED' 'N'
'CIS_FOLDER' 'F1'
'CREDIT_PHRASE_OFFERED' 'N'
'HOLIDAY' 'N'
'IDENTIFIED' 'Y'
'IVR_ACCOUNT_NUM_R' '0314011786'
'IVR_DISPOSITION_1' ''
'IVR_DISPOSITION_2' ''
'IVR_DISPOSITION_3' ''
'IVR_LAST_STATE' ''
'IVR_PATH_PEG_NUMBERS' '118,110,111'
'IVR_RESULT' 'T'
'IVR_SS_COLETION_CODE' 'N'
'OUTBOUND_DISPOSITION' ''
'SAFE_ACCESS_PHRASE_OFFERED' 'N'
'GVP-Session-ID' 'AD565000-FF69-A878-2D33-EDBAB146E99E;gvp.rm.datanodes=1|2;gvp.rm.tenant-id=101_ABC_Main'
'ACTUAL_CALL_TYPE' 'ABC_ResEmergEng'
'ACTUAL_SKILL' 'ABC_Res_Emrgncy_Eng'
'VIRTUAL_QUEUE' 'ABC_ResEmergEng_VQ'
'LANGUAGE' 'English'
'RVQDBID' ''
'LBR_ORIG' '106:365'
'LBR_TS' '759886483'
'LBR_SNUM' '65'
'RTargetTypeSelected' '4'
'RTargetRuleSelected' ''
'RTargetObjectSelected' '1760804_8800'
'RTargetObjSelDBID' '12912'
'RTargetAgentSelected' ''
'RTargetAgSelDBID' ''
'RTargetPlaceSelected' ''
'RTargetPlSelDBID' ''
'RTenantDBID' '101'
'RStrategyName' 'ABC_PostGVP_AvayaAcd'
'RStrategyDBID' '410'
'CBR-actual_volume' ''
'CBR-Interaction_cost' ''
'CBR-contract_DBIDs' ''
'CBR-IT-path_DBIDs' ''
'UU_DATA' bin: 37 33 36 35.. (len=32)
'SCREEN_POP_MAIL_CITY' 'SOUTH GATE'
'SCREEN_POP_BA_STAT_CD' 'AC'
'SCREEN_POP_CHECK_DIGIT' '1'
'SCREEN_POP_OFFER_AMORT_SW' 'N'
'SCREEN_POP_MAIL_ADDRESS' '10521 WASHINGTON AVE'
'SCREEN_POP_MAIL_ZIP' '90280'
'SCREEN_POP_ASC_BILL_CYC_ID' '12'
'RESP_ACCOUNT_ID' '67007500'
'SCREEN_POP_HOME_PHONE_EXT' '0000000000'
'SCREEN_POP_CUST_SEGMENT' ' '
'SCREEN_POP_MED_BASELINE_SW' 'N'
'SCREEN_POP_EMAIL_ADDR' ' '
'SCREEN_POP_CARE_SW' 'N'
'SCREEN_POP_OVER_ONE_YR' 'Y'
'SCREEN_POP_CURR_BAL_DUE' '0.00'
'SCREEN_POP_YTD_VARIANCE' '0.00'
'SCREEN_POP_HOME_PHONE' '1235672686'
'SCREEN_POP_CUST_TY_CD' 'IC'
'SCREEN_POP_ON_SILE_PAY' 'N'
'SCREEN_POP_CUST_ID' '181134451'
'SCREEN_POP_MAIL_ZIP4' '6943'
'SCREEN_POP_BA_TERM_DT' ' '
'SCREEN_POP_BA_TY_CD' 'C'
'SCREEN_POP_NO_VC_ORDR_QTY' 0
'SCREEN_POP_BA_SPCL_LDGR_SW' 'N'
'SCREEN_POP_BA_CLS_DESC_CD' ' '
'SCREEN_POP_BA_OPEN_DT' '1992-12-19'
'SCREEN_POP_CORE_AGGR_BILL_CD' 'N'
'SCREEN_POP_SPOUSE_NM' ' '
'SCREEN_POP_SBA_CD' 'N'
'SCREEN_POP_CASH_ONLY_SW' 'N'
'SCREEN_POP_CF_TY_CD' 'R'
'SCREEN_POP_OFF_GREATER6' 'N'
'SCREEN_POP_MAIL_STATE' 'CA'
'SCREEN_POP_OVERDUE_COUNT' '00'
'SCREEN_POP_ELIGIBLE_SW' 'Y'
'SCREEN_POP_READ_OK_SW' 'Y'
'SCREEN_POP_VC_ORDR_QTY' 0
'SCREEN_POP_BASE' 'HTP'
'SCREEN_POP_ON_DEMAND_PAY' 'N'
'SCREEN_POP_BA_FRGN_LNG_CD' 'SP'
'SCREEN_POP_IC_ESTB_DT' '1992-12-19'
'SCREEN_POP_CF_ID' '67007500'
'SCREEN_POP_48HR_COUNT' '00'
'SCREEN_POP_BA_PAID_DT' ' '
'SCREEN_POP_CUST_ADDRESS' '10521 WASHINGTON AVE SGT  90280'
'SCREEN_POP_NBR_OF_DIALS' '4'
'SCREEN_POP_OFFER_RECERT_SW' 'N'
'SCREEN_POP_CUSTOMER_NAME' 'GRACIELA  MAZON'
'SCREEN_POP_THIRD_PARTY_SW' 'N'
'SCREEN_POP_LPP_SW' 'N'
'SCREEN_POP_ZIP_CODE' '90280'
2016-05-20T09:00:05.111  Interaction  svrpp004  tserv_a  GCTI-00-04544  Interaction message "EventCallDataChanged" generated
IID:01A0028365356BAC
OPER:161

2016-05-20T09:00:05.111  Trace  svrpp004  tserv_a  GCTI-00-04542  EventCallDataChanged sent to [21] (00000006 icon__voice 10.194.21.164:40142)
2016-05-20T09:00:05.111  Interaction  svrpp004  tserv_a  GCTI-00-04544  Interaction message "EventCallDataChanged" generated
IID:01A0028365356BAC
OPER:161

2016-05-20T09:00:05.111  Trace  svrpp004  tserv_a  GCTI-00-04542  EventCallDataChanged sent to [17] (00000003 icon__voice 10.138.21.228:59096)
2016-05-20T09:00:05.129  Trace  svrpp004  tserv_a  GCTI-00-04541  RequestDeletePair received from [28] (0000002c qa_gad 10.138.21.179:43819)
message RequestDeletePair
AttributeReferenceID 112
AttributeThisDN '1264995'
AttributeConnID 01a0028365356bac
AttributeDataKey 'IDENTIFIED'
2016-05-20T09:00:05.129  Interaction  svrpp004  tserv_a  GCTI-00-04543  Interaction message "RequestDeletePair" received from 28 ("qa_gad")
TDN:1264995
IID:01A0028365356BAC
OPER:33

@09:00:05.1294 Call [01a0028365356bac]: urid 001a0079
@09:00:05.1294 [BSYNC] Trace: Send to backup (tserv_b) [14]:
message RequestSetCallInfo
AttributeLastTransferOrigDN '1760001'
AttributeLastTransferConnID 01a0028365356bac
AttributeLastTransferHomeLocation 'sip_a@'
AttributeFirstTransferOrigDN '1760001'
AttributeFirstTransferConnID 01a0028365356bac
AttributeFirstTransferHomeLocation 'sip_a@'
AttributeUpdateRevision 1704057
AttributeUserData [3012] 00 69 00 00..
'SITE_ARRIVED' ''
'XFER_FLAG' 'N'
'UTILITY' 'ABC'
'DNIS' '1765007'
'RouterData70' '("t"="1463759850 497")'
'REQUESTED_CALL_TYPE' 'ABC_ResMiscEng'
'REQUESTED_SKILL' 'ABC ResMiscEng'
'AGENTSAVAILABLE' 'Y'
'GVP_AGENT_XFER_RP' '1760001'
'RRequestedSkills'(list)
'CustomerSegment' 'default'
'ServiceObjective' ''
'BIZREZ' 'Residential'
'CALLER_GOAL' 'emergency'
'CARE_PHRASE_OFFERED' 'N'
'CIS_FOLDER' 'F1'
'CREDIT_PHRASE_OFFERED' 'N'
'HOLIDAY' 'N'
'IVR_ACCOUNT_NUM_R' '0314011786'
'IVR_DISPOSITION_1' ''
'IVR_DISPOSITION_2' ''
'IVR_DISPOSITION_3' ''
'IVR_LAST_STATE' ''
'IVR_PATH_PEG_NUMBERS' '118,110,111'
'IVR_RESULT' 'T'
'IVR_SS_COLETION_CODE' 'N'
'OUTBOUND_DISPOSITION' ''
'SAFE_ACCESS_PHRASE_OFFERED' 'N'
'GVP-Session-ID' 'AD565000-FF69-A878-2D33-EDBAB146E99E;gvp.rm.datanodes=1|2;gvp.rm.tenant-id=101_ABC_Main'
'ACTUAL_CALL_TYPE' 'ABC_ResEmergEng'
'ACTUAL_SKILL' 'ABC_Res_Emrgncy_Eng'
'VIRTUAL_QUEUE' 'ABC_ResEmergEng_VQ'
'LANGUAGE' 'English'
'RVQDBID' ''
'LBR_ORIG' '106:365'
'LBR_TS' '759886483'
'LBR_SNUM' '65'
'RTargetTypeSelected' '4'
'RTargetRuleSelected' ''
'RTargetObjectSelected' '1760804_8800'
'RTargetObjSelDBID' '12912'
'RTargetAgentSelected' ''
'RTargetAgSelDBID' ''
'RTargetPlaceSelected' ''
'RTargetPlSelDBID' ''
'RTenantDBID' '101'
'RStrategyName' 'ABC_PostGVP_AvayaAcd'
'RStrategyDBID' '410'
'CBR-actual_volume' ''
'CBR-Interaction_cost' ''
'CBR-contract_DBIDs' ''
'CBR-IT-path_DBIDs' ''
'UU_DATA' bin: 37 33 36 35.. (len=32)
'SCREEN_POP_MAIL_CITY' 'SOUTH GATE'
'SCREEN_POP_BA_STAT_CD' 'AC'
'SCREEN_POP_CHECK_DIGIT' '1'
'SCREEN_POP_OFFER_AMORT_SW' 'N'
'SCREEN_POP_MAIL_ADDRESS' '10521 WASHINGTON AVE'
'SCREEN_POP_MAIL_ZIP' '90280'
'SCREEN_POP_ASC_BILL_CYC_ID' '12'
'RESP_ACCOUNT_ID' '67007500'
'SCREEN_POP_HOME_PHONE_EXT' '0000000000'
'SCREEN_POP_CUST_SEGMENT' ' '
'SCREEN_POP_MED_BASELINE_SW' 'N'
'SCREEN_POP_EMAIL_ADDR' ' '
'SCREEN_POP_CARE_SW' 'N'
'SCREEN_POP_OVER_ONE_YR' 'Y'
'SCREEN_POP_CURR_BAL_DUE' '0.00'
'SCREEN_POP_YTD_VARIANCE' '0.00'
'SCREEN_POP_HOME_PHONE' '1235672686'
'SCREEN_POP_CUST_TY_CD' 'IC'
'SCREEN_POP_ON_SILE_PAY' 'N'
'SCREEN_POP_CUST_ID' '181134451'
'SCREEN_POP_MAIL_ZIP4' '6943'
'SCREEN_POP_BA_TERM_DT' ' '
'SCREEN_POP_BA_TY_CD' 'C'
'SCREEN_POP_NO_VC_ORDR_QTY' 0
'SCREEN_POP_BA_SPCL_LDGR_SW' 'N'
'SCREEN_POP_BA_CLS_DESC_CD' ' '
'SCREEN_POP_BA_OPEN_DT' '1992-12-19'
'SCREEN_POP_CORE_AGGR_BILL_CD' 'N'
'SCREEN_POP_SPOUSE_NM' ' '
'SCREEN_POP_SBA_CD' 'N'
'SCREEN_POP_CASH_ONLY_SW' 'N'
'SCREEN_POP_CF_TY_CD' 'R'
'SCREEN_POP_OFF_GREATER6' 'N'
'SCREEN_POP_MAIL_STATE' 'CA'
'SCREEN_POP_OVERDUE_COUNT' '00'
'SCREEN_POP_ELIGIBLE_SW' 'Y'
'SCREEN_POP_READ_OK_SW' 'Y'
'SCREEN_POP_VC_ORDR_QTY' 0
'SCREEN_POP_BASE' 'HTP'
'SCREEN_POP_ON_DEMAND_PAY' 'N'
'SCREEN_POP_BA_FRGN_LNG_CD' 'SP'
'SCREEN_POP_IC_ESTB_DT' '1992-12-19'
'SCREEN_POP_CF_ID' '67007500'
'SCREEN_POP_48HR_COUNT' '00'
'SCREEN_POP_BA_PAID_DT' ' '
'SCREEN_POP_CUST_ADDRESS' '10521 WASHINGTON AVE SGT  90280'
'SCREEN_POP_NBR_OF_DIALS' '4'
'SCREEN_POP_OFFER_RECERT_SW' 'N'
'SCREEN_POP_CUSTOMER_NAME' 'GRACIELA  MAZON'
'SCREEN_POP_THIRD_PARTY_SW' 'N'
'SCREEN_POP_LPP_SW' 'N'
'SCREEN_POP_ZIP_CODE' '90280'
AttributePropagatedCallType 2
AttributeConnID 01a0028365356bac
@09:00:05.1295 [BSYNC] Trace: Sent

Title: Re: Ail.Driver.Voice TlibEventInfo - Channel Error
Post by: Defender451 on May 20, 2016, 11:11:23 PM

@09:00:05.1295 [0] 8.1.001.55 distribute_response: message EventAttachedDataChanged
AttributeEventSequenceNumber 000000000000aa84
AttributeTimeinuSecs 129536
AttributeTimeinSecs 1463760005 (09:00:05)
AttributeReferenceID 112
AttributeThirdPartyDN '1264995'
AttributeThisDNRole 2
AttributeThisDN '1264995'
AttributeNetworkPartyRole 2
AttributeNetworkDestDN '8800::1760001'
AttributeCustomerID 'Resources'
AttributeLastTransferOrigDN '1760001'
AttributeLastTransferConnID 01a0028365356bac
AttributeLastTransferHomeLocation 'sip_a@'
AttributeFirstTransferOrigDN '1760001'
AttributeFirstTransferConnID 01a0028365356bac
AttributeFirstTransferHomeLocation 'sip_a@'
AttributeANI '12345279360'
AttributeDNIS '1290001'
AttributeUserData [3012] 00 69 00 00..
'SITE_ARRIVED' ''
'XFER_FLAG' 'N'
'UTILITY' 'ABC'
'DNIS' '1765007'
'RouterData70' '("t"="1463759850 497")'
'REQUESTED_CALL_TYPE' 'ABC_ResMiscEng'
'REQUESTED_SKILL' 'ABC ResMiscEng'
'AGENTSAVAILABLE' 'Y'
'GVP_AGENT_XFER_RP' '1760001'
'RRequestedSkills'(list)
'CustomerSegment' 'default'
'ServiceObjective' ''
'BIZREZ' 'Residential'
'CALLER_GOAL' 'emergency'
'CARE_PHRASE_OFFERED' 'N'
'CIS_FOLDER' 'F1'
'CREDIT_PHRASE_OFFERED' 'N'
'HOLIDAY' 'N'
'IVR_ACCOUNT_NUM_R' '0314011786'
'IVR_DISPOSITION_1' ''
'IVR_DISPOSITION_2' ''
'IVR_DISPOSITION_3' ''
'IVR_LAST_STATE' ''
'IVR_PATH_PEG_NUMBERS' '118,110,111'
'IVR_RESULT' 'T'
'IVR_SS_COLETION_CODE' 'N'
'OUTBOUND_DISPOSITION' ''
'SAFE_ACCESS_PHRASE_OFFERED' 'N'
'GVP-Session-ID' 'AD565000-FF69-A878-2D33-EDBAB146E99E;gvp.rm.datanodes=1|2;gvp.rm.tenant-id=101_ABC_Main'
'ACTUAL_CALL_TYPE' 'ABC_ResEmergEng'
'ACTUAL_SKILL' 'ABC_Res_Emrgncy_Eng'
'VIRTUAL_QUEUE' 'ABC_ResEmergEng_VQ'
'LANGUAGE' 'English'
'RVQDBID' ''
'LBR_ORIG' '106:365'
'LBR_TS' '759886483'
'LBR_SNUM' '65'
'RTargetTypeSelected' '4'
'RTargetRuleSelected' ''
'RTargetObjectSelected' '1760804_8800'
'RTargetObjSelDBID' '12912'
'RTargetAgentSelected' ''
'RTargetAgSelDBID' ''
'RTargetPlaceSelected' ''
'RTargetPlSelDBID' ''
'RTenantDBID' '101'
'RStrategyName' 'ABC_PostGVP_AvayaAcd'
'RStrategyDBID' '410'
'CBR-actual_volume' ''
'CBR-Interaction_cost' ''
'CBR-contract_DBIDs' ''
'CBR-IT-path_DBIDs' ''
'UU_DATA' bin: 37 33 36 35.. (len=32)
'SCREEN_POP_MAIL_CITY' 'SOUTH GATE'
'SCREEN_POP_BA_STAT_CD' 'AC'
'SCREEN_POP_CHECK_DIGIT' '1'
'SCREEN_POP_OFFER_AMORT_SW' 'N'
'SCREEN_POP_MAIL_ADDRESS' '10521 WASHINGTON AVE'
'SCREEN_POP_MAIL_ZIP' '90280'
'SCREEN_POP_ASC_BILL_CYC_ID' '12'
'RESP_ACCOUNT_ID' '67007500'
'SCREEN_POP_HOME_PHONE_EXT' '0000000000'
'SCREEN_POP_CUST_SEGMENT' ' '
'SCREEN_POP_MED_BASELINE_SW' 'N'
'SCREEN_POP_EMAIL_ADDR' ' '
'SCREEN_POP_CARE_SW' 'N'
'SCREEN_POP_OVER_ONE_YR' 'Y'
'SCREEN_POP_CURR_BAL_DUE' '0.00'
'SCREEN_POP_YTD_VARIANCE' '0.00'
'SCREEN_POP_HOME_PHONE' '1235672686'
'SCREEN_POP_CUST_TY_CD' 'IC'
'SCREEN_POP_ON_SILE_PAY' 'N'
'SCREEN_POP_CUST_ID' '181134451'
'SCREEN_POP_MAIL_ZIP4' '6943'
'SCREEN_POP_BA_TERM_DT' ' '
'SCREEN_POP_BA_TY_CD' 'C'
'SCREEN_POP_NO_VC_ORDR_QTY' 0
'SCREEN_POP_BA_SPCL_LDGR_SW' 'N'
'SCREEN_POP_BA_CLS_DESC_CD' ' '
'SCREEN_POP_BA_OPEN_DT' '1992-12-19'
'SCREEN_POP_CORE_AGGR_BILL_CD' 'N'
'SCREEN_POP_SPOUSE_NM' ' '
'SCREEN_POP_SBA_CD' 'N'
'SCREEN_POP_CASH_ONLY_SW' 'N'
'SCREEN_POP_CF_TY_CD' 'R'
'SCREEN_POP_OFF_GREATER6' 'N'
'SCREEN_POP_MAIL_STATE' 'CA'
'SCREEN_POP_OVERDUE_COUNT' '00'
'SCREEN_POP_ELIGIBLE_SW' 'Y'
'SCREEN_POP_READ_OK_SW' 'Y'
'SCREEN_POP_VC_ORDR_QTY' 0
'SCREEN_POP_BASE' 'HTP'
'SCREEN_POP_ON_DEMAND_PAY' 'N'
'SCREEN_POP_BA_FRGN_LNG_CD' 'SP'
'SCREEN_POP_IC_ESTB_DT' '1992-12-19'
'SCREEN_POP_CF_ID' '67007500'
'SCREEN_POP_48HR_COUNT' '00'
'SCREEN_POP_BA_PAID_DT' ' '
'SCREEN_POP_CUST_ADDRESS' '10521 WASHINGTON AVE SGT  90280'
'SCREEN_POP_NBR_OF_DIALS' '4'
'SCREEN_POP_OFFER_RECERT_SW' 'N'
'SCREEN_POP_CUSTOMER_NAME' 'GRACIELA  MAZON'
'SCREEN_POP_THIRD_PARTY_SW' 'N'
'SCREEN_POP_LPP_SW' 'N'
'SCREEN_POP_ZIP_CODE' '90280'
AttributeCallUUID '0273KK5IJKBJP0F7K4AS22LAES0000OI'
AttributeConnID 01a0028365356bac
AttributeCallID 7045
AttributePropagatedCallType 2
AttributeCallType 2
2016-05-20T09:00:05.129  Interaction  svrpp004  tserv_a  GCTI-00-04544  Interaction message "EventAttachedDataChanged" generated
TDN:1264995
OIID:01A0028365356BAC
FIID:01A0028365356BAC
ANI:12345279360
DNIS:1290001
IID:01A0028365356BAC
OPER:85

2016-05-20T09:00:05.129  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [28] (0000002c qa_gad 10.138.21.179:43819)
2016-05-20T09:00:05.129  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [27] (0000000c wde_ss__a 10.194.21.159:51068)
2016-05-20T09:00:05.129  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [26] (0000000b wde_ss__b 10.138.21.225:40195)
2016-05-20T09:00:05.129  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [23] (00000008 routing_ss_a 10.194.21.161:45984)
2016-05-20T09:00:05.129  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [24] (00000009 n_ss_ccp_b 10.138.21.225:42167)
2016-05-20T09:00:05.129  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [25] (0000000a routing_ss_b 10.138.31.225:43858)
2016-05-20T09:00:05.129  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [22] (00000007 n_ss_ccp_a 10.194.21.159:37341)
@09:00:05.1297 [ISCC] Updated call:
i c:01a0028365356bac,5133ca0 @ m:0000000000000000,0 p:3 i:00001b85 nw:0000000000000000 t:2
  p:0000000000000000,4e73ca0 @ c:01a0028365356bac,5133ca0 r:2 ----- n:1264995:
  p:0000000000000000,4dc3180 @ c:01a0028365356bac,5133ca0 r:1 ----- n:12345279360:
  p:0000000000000000,5147fc0 @ c:01a0028365356bac,5133ca0 r:10 ----- n:1800312:
@09:00:05.1297 [ISCC] UserData propagation has been started
@09:00:05.1298 [ISCC] UserData propagation has been finished
@09:00:05.1298 [BSYNC] Trace: Send to backup (tserv_b) [14]:
message RequestSetCallInfo
AttributeLastTransferOrigDN '1760001'
AttributeLastTransferConnID 01a0028365356bac
AttributeLastTransferHomeLocation 'sip_a@'
AttributeFirstTransferOrigDN '1760001'
AttributeFirstTransferConnID 01a0028365356bac
AttributeFirstTransferHomeLocation 'sip_a@'
AttributeUpdateRevision 1704057
AttributeUserData [3012] 00 69 00 00..
'SITE_ARRIVED' ''
'XFER_FLAG' 'N'
'UTILITY' 'ABC'
'DNIS' '1765007'
'RouterData70' '("t"="1463759850 497")'
'REQUESTED_CALL_TYPE' 'ABC_ResMiscEng'
'REQUESTED_SKILL' 'ABC ResMiscEng'
'AGENTSAVAILABLE' 'Y'
'GVP_AGENT_XFER_RP' '1760001'
'RRequestedSkills'(list)
'CustomerSegment' 'default'
'ServiceObjective' ''
'BIZREZ' 'Residential'
'CALLER_GOAL' 'emergency'
'CARE_PHRASE_OFFERED' 'N'
'CIS_FOLDER' 'F1'
'CREDIT_PHRASE_OFFERED' 'N'
'HOLIDAY' 'N'
'IVR_ACCOUNT_NUM_R' '0314011786'
'IVR_DISPOSITION_1' ''
'IVR_DISPOSITION_2' ''
'IVR_DISPOSITION_3' ''
'IVR_LAST_STATE' ''
'IVR_PATH_PEG_NUMBERS' '118,110,111'
'IVR_RESULT' 'T'
'IVR_SS_COLETION_CODE' 'N'
'OUTBOUND_DISPOSITION' ''
'SAFE_ACCESS_PHRASE_OFFERED' 'N'
'GVP-Session-ID' 'AD565000-FF69-A878-2D33-EDBAB146E99E;gvp.rm.datanodes=1|2;gvp.rm.tenant-id=101_ABC_Main'
'ACTUAL_CALL_TYPE' 'ABC_ResEmergEng'
'ACTUAL_SKILL' 'ABC_Res_Emrgncy_Eng'
'VIRTUAL_QUEUE' 'ABC_ResEmergEng_VQ'
'LANGUAGE' 'English'
'RVQDBID' ''
'LBR_ORIG' '106:365'
'LBR_TS' '759886483'
'LBR_SNUM' '65'
'RTargetTypeSelected' '4'
'RTargetRuleSelected' ''
'RTargetObjectSelected' '1760804_8800'
'RTargetObjSelDBID' '12912'
'RTargetAgentSelected' ''
'RTargetAgSelDBID' ''
'RTargetPlaceSelected' ''
'RTargetPlSelDBID' ''
'RTenantDBID' '101'
'RStrategyName' 'ABC_PostGVP_AvayaAcd'
'RStrategyDBID' '410'
'CBR-actual_volume' ''
'CBR-Interaction_cost' ''
'CBR-contract_DBIDs' ''
'CBR-IT-path_DBIDs' ''
'UU_DATA' bin: 37 33 36 35.. (len=32)
'SCREEN_POP_MAIL_CITY' 'SOUTH GATE'
'SCREEN_POP_BA_STAT_CD' 'AC'
'SCREEN_POP_CHECK_DIGIT' '1'
'SCREEN_POP_OFFER_AMORT_SW' 'N'
'SCREEN_POP_MAIL_ADDRESS' '10521 WASHINGTON AVE'
'SCREEN_POP_MAIL_ZIP' '90280'
'SCREEN_POP_ASC_BILL_CYC_ID' '12'
'RESP_ACCOUNT_ID' '67007500'
'SCREEN_POP_HOME_PHONE_EXT' '0000000000'
'SCREEN_POP_CUST_SEGMENT' ' '
'SCREEN_POP_MED_BASELINE_SW' 'N'
'SCREEN_POP_EMAIL_ADDR' ' '
'SCREEN_POP_CARE_SW' 'N'
'SCREEN_POP_OVER_ONE_YR' 'Y'
'SCREEN_POP_CURR_BAL_DUE' '0.00'
'SCREEN_POP_YTD_VARIANCE' '0.00'
'SCREEN_POP_HOME_PHONE' '1235672686'
'SCREEN_POP_CUST_TY_CD' 'IC'
'SCREEN_POP_ON_SILE_PAY' 'N'
'SCREEN_POP_CUST_ID' '181134451'
'SCREEN_POP_MAIL_ZIP4' '6943'
'SCREEN_POP_BA_TERM_DT' ' '
'SCREEN_POP_BA_TY_CD' 'C'
'SCREEN_POP_NO_VC_ORDR_QTY' 0
'SCREEN_POP_BA_SPCL_LDGR_SW' 'N'
'SCREEN_POP_BA_CLS_DESC_CD' ' '
'SCREEN_POP_BA_OPEN_DT' '1992-12-19'
'SCREEN_POP_CORE_AGGR_BILL_CD' 'N'
'SCREEN_POP_SPOUSE_NM' ' '
'SCREEN_POP_SBA_CD' 'N'
'SCREEN_POP_CASH_ONLY_SW' 'N'
'SCREEN_POP_CF_TY_CD' 'R'
'SCREEN_POP_OFF_GREATER6' 'N'
'SCREEN_POP_MAIL_STATE' 'CA'
'SCREEN_POP_OVERDUE_COUNT' '00'
'SCREEN_POP_ELIGIBLE_SW' 'Y'
'SCREEN_POP_READ_OK_SW' 'Y'
'SCREEN_POP_VC_ORDR_QTY' 0
'SCREEN_POP_BASE' 'HTP'
'SCREEN_POP_ON_DEMAND_PAY' 'N'
'SCREEN_POP_BA_FRGN_LNG_CD' 'SP'
'SCREEN_POP_IC_ESTB_DT' '1992-12-19'
'SCREEN_POP_CF_ID' '67007500'
'SCREEN_POP_48HR_COUNT' '00'
'SCREEN_POP_BA_PAID_DT' ' '
'SCREEN_POP_CUST_ADDRESS' '10521 WASHINGTON AVE SGT  90280'
'SCREEN_POP_NBR_OF_DIALS' '4'
'SCREEN_POP_OFFER_RECERT_SW' 'N'
'SCREEN_POP_CUSTOMER_NAME' 'GRACIELA  MAZON'
'SCREEN_POP_THIRD_PARTY_SW' 'N'
'SCREEN_POP_LPP_SW' 'N'
'SCREEN_POP_ZIP_CODE' '90280'
AttributePropagatedCallType 2
AttributeConnID 01a0028365356bac
@09:00:05.1298 [BSYNC] Trace: Sent
@09:00:05.1298 [0] 8.1.001.55 distribute call/party event: message EventCallDataChanged
AttributeEventSequenceNumber 000000000000aa85
AttributeTimeSta 573f34850001fb5b
AttributeConnID 01a0028365356bac
AttributeCallUUID '0273KK5IJKBJP0F7K4AS22LAES0000OI'
AttributeCtrlParty '1264995'
AttributeUserData [3012] 00 69 00 00..
'SITE_ARRIVED' ''
'XFER_FLAG' 'N'
'UTILITY' 'ABC'
'DNIS' '1765007'
'RouterData70' '("t"="1463759850 497")'
'REQUESTED_CALL_TYPE' 'ABC_ResMiscEng'
'REQUESTED_SKILL' 'ABC ResMiscEng'
'AGENTSAVAILABLE' 'Y'
'GVP_AGENT_XFER_RP' '1760001'
'RRequestedSkills'(list)
'CustomerSegment' 'default'
'ServiceObjective' ''
'BIZREZ' 'Residential'
'CALLER_GOAL' 'emergency'
'CARE_PHRASE_OFFERED' 'N'
'CIS_FOLDER' 'F1'
'CREDIT_PHRASE_OFFERED' 'N'
'HOLIDAY' 'N'
'IVR_ACCOUNT_NUM_R' '0314011786'
'IVR_DISPOSITION_1' ''
'IVR_DISPOSITION_2' ''
'IVR_DISPOSITION_3' ''
'IVR_LAST_STATE' ''
'IVR_PATH_PEG_NUMBERS' '118,110,111'
'IVR_RESULT' 'T'
'IVR_SS_COLETION_CODE' 'N'
'OUTBOUND_DISPOSITION' ''
'SAFE_ACCESS_PHRASE_OFFERED' 'N'
'GVP-Session-ID' 'AD565000-FF69-A878-2D33-EDBAB146E99E;gvp.rm.datanodes=1|2;gvp.rm.tenant-id=101_ABC_Main'
'ACTUAL_CALL_TYPE' 'ABC_ResEmergEng'
'ACTUAL_SKILL' 'ABC_Res_Emrgncy_Eng'
'VIRTUAL_QUEUE' 'ABC_ResEmergEng_VQ'
'LANGUAGE' 'English'
'RVQDBID' ''
'LBR_ORIG' '106:365'
'LBR_TS' '759886483'
'LBR_SNUM' '65'
'RTargetTypeSelected' '4'
'RTargetRuleSelected' ''
'RTargetObjectSelected' '1760804_8800'
'RTargetObjSelDBID' '12912'
'RTargetAgentSelected' ''
'RTargetAgSelDBID' ''
'RTargetPlaceSelected' ''
'RTargetPlSelDBID' ''
'RTenantDBID' '101'
'RStrategyName' 'ABC_PostGVP_AvayaAcd'
'RStrategyDBID' '410'
'CBR-actual_volume' ''
'CBR-Interaction_cost' ''
'CBR-contract_DBIDs' ''
'CBR-IT-path_DBIDs' ''
'UU_DATA' bin: 37 33 36 35.. (len=32)
'SCREEN_POP_MAIL_CITY' 'SOUTH GATE'
'SCREEN_POP_BA_STAT_CD' 'AC'
'SCREEN_POP_CHECK_DIGIT' '1'
'SCREEN_POP_OFFER_AMORT_SW' 'N'
'SCREEN_POP_MAIL_ADDRESS' '10521 WASHINGTON AVE'
'SCREEN_POP_MAIL_ZIP' '90280'
'SCREEN_POP_ASC_BILL_CYC_ID' '12'
'RESP_ACCOUNT_ID' '67007500'
'SCREEN_POP_HOME_PHONE_EXT' '0000000000'
'SCREEN_POP_CUST_SEGMENT' ' '
'SCREEN_POP_MED_BASELINE_SW' 'N'
'SCREEN_POP_EMAIL_ADDR' ' '
'SCREEN_POP_CARE_SW' 'N'
'SCREEN_POP_OVER_ONE_YR' 'Y'
'SCREEN_POP_CURR_BAL_DUE' '0.00'
'SCREEN_POP_YTD_VARIANCE' '0.00'
'SCREEN_POP_HOME_PHONE' '1235672686'
'SCREEN_POP_CUST_TY_CD' 'IC'
'SCREEN_POP_ON_SILE_PAY' 'N'
'SCREEN_POP_CUST_ID' '181134451'
'SCREEN_POP_MAIL_ZIP4' '6943'
'SCREEN_POP_BA_TERM_DT' ' '
'SCREEN_POP_BA_TY_CD' 'C'
'SCREEN_POP_NO_VC_ORDR_QTY' 0
'SCREEN_POP_BA_SPCL_LDGR_SW' 'N'
'SCREEN_POP_BA_CLS_DESC_CD' ' '
'SCREEN_POP_BA_OPEN_DT' '1992-12-19'
'SCREEN_POP_CORE_AGGR_BILL_CD' 'N'
'SCREEN_POP_SPOUSE_NM' ' '
'SCREEN_POP_SBA_CD' 'N'
'SCREEN_POP_CASH_ONLY_SW' 'N'
'SCREEN_POP_CF_TY_CD' 'R'
'SCREEN_POP_OFF_GREATER6' 'N'
'SCREEN_POP_MAIL_STATE' 'CA'
'SCREEN_POP_OVERDUE_COUNT' '00'
'SCREEN_POP_ELIGIBLE_SW' 'Y'
'SCREEN_POP_READ_OK_SW' 'Y'
'SCREEN_POP_VC_ORDR_QTY' 0
'SCREEN_POP_BASE' 'HTP'
'SCREEN_POP_ON_DEMAND_PAY' 'N'
'SCREEN_POP_BA_FRGN_LNG_CD' 'SP'
'SCREEN_POP_IC_ESTB_DT' '1992-12-19'
'SCREEN_POP_CF_ID' '67007500'
'SCREEN_POP_48HR_COUNT' '00'
'SCREEN_POP_BA_PAID_DT' ' '
'SCREEN_POP_CUST_ADDRESS' '10521 WASHINGTON AVE SGT  90280'
'SCREEN_POP_NBR_OF_DIALS' '4'
'SCREEN_POP_OFFER_RECERT_SW' 'N'
'SCREEN_POP_CUSTOMER_NAME' 'GRACIELA  MAZON'
'SCREEN_POP_THIRD_PARTY_SW' 'N'
'SCREEN_POP_LPP_SW' 'N'
'SCREEN_POP_ZIP_CODE' '90280'
2016-05-20T09:00:05.129  Interaction  svrpp004  tserv_a  GCTI-00-04544  Interaction message "EventCallDataChanged" generated
IID:01A0028365356BAC
OPER:161

2016-05-20T09:00:05.129  Trace  svrpp004  tserv_a  GCTI-00-04542  EventCallDataChanged sent to [21] (00000006 icon__voice 10.194.21.164:40142)
2016-05-20T09:00:05.129  Interaction  svrpp004  tserv_a  GCTI-00-04544  Interaction message "EventCallDataChanged" generated
IID:01A0028365356BAC
OPER:161

2016-05-20T09:00:05.129  Trace  svrpp004  tserv_a  GCTI-00-04542  EventCallDataChanged sent to [17] (00000003 icon__voice 10.138.21.228:59096)
2016-05-20T09:00:05.148  Trace  svrpp004  tserv_a  GCTI-00-04541  RequestDeletePair received from [28] (0000002c qa_gad 10.138.21.179:43819)
message RequestDeletePair
AttributeReferenceID 113
AttributeThisDN '1264995'
AttributeConnID 01a0028365356bac
AttributeDataKey 'IVR_RESULT'
2016-05-20T09:00:05.148  Interaction  svrpp004  tserv_a  GCTI-00-04543  Interaction message "RequestDeletePair" received from 28 ("qa_gad")
TDN:1264995
IID:01A0028365356BAC
OPER:33

@09:00:05.1487 Call [01a0028365356bac]: urid 001b0079
@09:00:05.1487 [BSYNC] Trace: Send to backup (tserv_b) [14]:
message RequestSetCallInfo
AttributeLastTransferOrigDN '1760001'
AttributeLastTransferConnID 01a0028365356bac
AttributeLastTransferHomeLocation 'sip_a@'
AttributeFirstTransferOrigDN '1760001'
AttributeFirstTransferConnID 01a0028365356bac
AttributeFirstTransferHomeLocation 'sip_a@'
AttributeUpdateRevision 1769593
AttributeUserData [2996] 00 68 00 00..
'SITE_ARRIVED' ''
'XFER_FLAG' 'N'
'UTILITY' 'ABC'
'DNIS' '1765007'
'RouterData70' '("t"="1463759850 497")'
'REQUESTED_CALL_TYPE' 'ABC_ResMiscEng'
'REQUESTED_SKILL' 'ABC ResMiscEng'
'AGENTSAVAILABLE' 'Y'
'GVP_AGENT_XFER_RP' '1760001'
'RRequestedSkills'(list)
'CustomerSegment' 'default'
'ServiceObjective' ''
'BIZREZ' 'Residential'
'CALLER_GOAL' 'emergency'
'CARE_PHRASE_OFFERED' 'N'
'CIS_FOLDER' 'F1'
'CREDIT_PHRASE_OFFERED' 'N'
'HOLIDAY' 'N'
'IVR_ACCOUNT_NUM_R' '0314011786'
'IVR_DISPOSITION_1' ''
'IVR_DISPOSITION_2' ''
'IVR_DISPOSITION_3' ''
'IVR_LAST_STATE' ''
'IVR_PATH_PEG_NUMBERS' '118,110,111'
'IVR_SS_COLETION_CODE' 'N'
'OUTBOUND_DISPOSITION' ''
'SAFE_ACCESS_PHRASE_OFFERED' 'N'
'GVP-Session-ID' 'AD565000-FF69-A878-2D33-EDBAB146E99E;gvp.rm.datanodes=1|2;gvp.rm.tenant-id=101_ABC_Main'
'ACTUAL_CALL_TYPE' 'ABC_ResEmergEng'
'ACTUAL_SKILL' 'ABC_Res_Emrgncy_Eng'
'VIRTUAL_QUEUE' 'ABC_ResEmergEng_VQ'
'LANGUAGE' 'English'
'RVQDBID' ''
'LBR_ORIG' '106:365'
'LBR_TS' '759886483'
'LBR_SNUM' '65'
'RTargetTypeSelected' '4'
'RTargetRuleSelected' ''
'RTargetObjectSelected' '1760804_8800'
'RTargetObjSelDBID' '12912'
'RTargetAgentSelected' ''
'RTargetAgSelDBID' ''
'RTargetPlaceSelected' ''
'RTargetPlSelDBID' ''
'RTenantDBID' '101'
'RStrategyName' 'ABC_PostGVP_AvayaAcd'
'RStrategyDBID' '410'
'CBR-actual_volume' ''
'CBR-Interaction_cost' ''
'CBR-contract_DBIDs' ''
'CBR-IT-path_DBIDs' ''
'UU_DATA' bin: 37 33 36 35.. (len=32)
'SCREEN_POP_MAIL_CITY' 'SOUTH GATE'
'SCREEN_POP_BA_STAT_CD' 'AC'
'SCREEN_POP_CHECK_DIGIT' '1'
'SCREEN_POP_OFFER_AMORT_SW' 'N'
'SCREEN_POP_MAIL_ADDRESS' '10521 WASHINGTON AVE'
'SCREEN_POP_MAIL_ZIP' '90280'
'SCREEN_POP_ASC_BILL_CYC_ID' '12'
'RESP_ACCOUNT_ID' '67007500'
'SCREEN_POP_HOME_PHONE_EXT' '0000000000'
'SCREEN_POP_CUST_SEGMENT' ' '
'SCREEN_POP_MED_BASELINE_SW' 'N'
'SCREEN_POP_EMAIL_ADDR' ' '
'SCREEN_POP_CARE_SW' 'N'
'SCREEN_POP_OVER_ONE_YR' 'Y'
'SCREEN_POP_CURR_BAL_DUE' '0.00'
'SCREEN_POP_YTD_VARIANCE' '0.00'
'SCREEN_POP_HOME_PHONE' '1235672686'
'SCREEN_POP_CUST_TY_CD' 'IC'
'SCREEN_POP_ON_SILE_PAY' 'N'
'SCREEN_POP_CUST_ID' '181134451'
'SCREEN_POP_MAIL_ZIP4' '6943'
'SCREEN_POP_BA_TERM_DT' ' '
'SCREEN_POP_BA_TY_CD' 'C'
'SCREEN_POP_NO_VC_ORDR_QTY' 0
'SCREEN_POP_BA_SPCL_LDGR_SW' 'N'
'SCREEN_POP_BA_CLS_DESC_CD' ' '
'SCREEN_POP_BA_OPEN_DT' '1992-12-19'
'SCREEN_POP_CORE_AGGR_BILL_CD' 'N'
'SCREEN_POP_SPOUSE_NM' ' '
'SCREEN_POP_SBA_CD' 'N'
'SCREEN_POP_CASH_ONLY_SW' 'N'
'SCREEN_POP_CF_TY_CD' 'R'
'SCREEN_POP_OFF_GREATER6' 'N'
'SCREEN_POP_MAIL_STATE' 'CA'
'SCREEN_POP_OVERDUE_COUNT' '00'
'SCREEN_POP_ELIGIBLE_SW' 'Y'
'SCREEN_POP_READ_OK_SW' 'Y'
'SCREEN_POP_VC_ORDR_QTY' 0
'SCREEN_POP_BASE' 'HTP'
'SCREEN_POP_ON_DEMAND_PAY' 'N'
'SCREEN_POP_BA_FRGN_LNG_CD' 'SP'
'SCREEN_POP_IC_ESTB_DT' '1992-12-19'
'SCREEN_POP_CF_ID' '67007500'
'SCREEN_POP_48HR_COUNT' '00'
'SCREEN_POP_BA_PAID_DT' ' '
'SCREEN_POP_CUST_ADDRESS' '10521 WASHINGTON AVE SGT  90280'
'SCREEN_POP_NBR_OF_DIALS' '4'
'SCREEN_POP_OFFER_RECERT_SW' 'N'
'SCREEN_POP_CUSTOMER_NAME' 'GRACIELA  MAZON'
'SCREEN_POP_THIRD_PARTY_SW' 'N'
'SCREEN_POP_LPP_SW' 'N'
'SCREEN_POP_ZIP_CODE' '90280'
AttributePropagatedCallType 2
AttributeConnID 01a0028365356bac
@09:00:05.1488 [BSYNC] Trace: Sent

Title: Re: Ail.Driver.Voice TlibEventInfo - Channel Error
Post by: Defender451 on May 20, 2016, 11:11:58 PM

@09:00:05.1488 [0] 8.1.001.55 distribute_response: message EventAttachedDataChanged
AttributeEventSequenceNumber 000000000000aa86
AttributeTimeinuSecs 148828
AttributeTimeinSecs 1463760005 (09:00:05)
AttributeReferenceID 113
AttributeThirdPartyDN '1264995'
AttributeThisDNRole 2
AttributeThisDN '1264995'
AttributeNetworkPartyRole 2
AttributeNetworkDestDN '8800::1760001'
AttributeCustomerID 'Resources'
AttributeLastTransferOrigDN '1760001'
AttributeLastTransferConnID 01a0028365356bac
AttributeLastTransferHomeLocation 'sip_a@'
AttributeFirstTransferOrigDN '1760001'
AttributeFirstTransferConnID 01a0028365356bac
AttributeFirstTransferHomeLocation 'sip_a@'
AttributeANI '12345279360'
AttributeDNIS '1290001'
AttributeUserData [2996] 00 68 00 00..
'SITE_ARRIVED' ''
'XFER_FLAG' 'N'
'UTILITY' 'ABC'
'DNIS' '1765007'
'RouterData70' '("t"="1463759850 497")'
'REQUESTED_CALL_TYPE' 'ABC_ResMiscEng'
'REQUESTED_SKILL' 'ABC ResMiscEng'
'AGENTSAVAILABLE' 'Y'
'GVP_AGENT_XFER_RP' '1760001'
'RRequestedSkills'(list)
'CustomerSegment' 'default'
'ServiceObjective' ''
'BIZREZ' 'Residential'
'CALLER_GOAL' 'emergency'
'CARE_PHRASE_OFFERED' 'N'
'CIS_FOLDER' 'F1'
'CREDIT_PHRASE_OFFERED' 'N'
'HOLIDAY' 'N'
'IVR_ACCOUNT_NUM_R' '0314011786'
'IVR_DISPOSITION_1' ''
'IVR_DISPOSITION_2' ''
'IVR_DISPOSITION_3' ''
'IVR_LAST_STATE' ''
'IVR_PATH_PEG_NUMBERS' '118,110,111'
'IVR_SS_COLETION_CODE' 'N'
'OUTBOUND_DISPOSITION' ''
'SAFE_ACCESS_PHRASE_OFFERED' 'N'
'GVP-Session-ID' 'AD565000-FF69-A878-2D33-EDBAB146E99E;gvp.rm.datanodes=1|2;gvp.rm.tenant-id=101_ABC_Main'
'ACTUAL_CALL_TYPE' 'ABC_ResEmergEng'
'ACTUAL_SKILL' 'ABC_Res_Emrgncy_Eng'
'VIRTUAL_QUEUE' 'ABC_ResEmergEng_VQ'
'LANGUAGE' 'English'
'RVQDBID' ''
'LBR_ORIG' '106:365'
'LBR_TS' '759886483'
'LBR_SNUM' '65'
'RTargetTypeSelected' '4'
'RTargetRuleSelected' ''
'RTargetObjectSelected' '1760804_8800'
'RTargetObjSelDBID' '12912'
'RTargetAgentSelected' ''
'RTargetAgSelDBID' ''
'RTargetPlaceSelected' ''
'RTargetPlSelDBID' ''
'RTenantDBID' '101'
'RStrategyName' 'ABC_PostGVP_AvayaAcd'
'RStrategyDBID' '410'
'CBR-actual_volume' ''
'CBR-Interaction_cost' ''
'CBR-contract_DBIDs' ''
'CBR-IT-path_DBIDs' ''
'UU_DATA' bin: 37 33 36 35.. (len=32)
'SCREEN_POP_MAIL_CITY' 'SOUTH GATE'
'SCREEN_POP_BA_STAT_CD' 'AC'
'SCREEN_POP_CHECK_DIGIT' '1'
'SCREEN_POP_OFFER_AMORT_SW' 'N'
'SCREEN_POP_MAIL_ADDRESS' '10521 WASHINGTON AVE'
'SCREEN_POP_MAIL_ZIP' '90280'
'SCREEN_POP_ASC_BILL_CYC_ID' '12'
'RESP_ACCOUNT_ID' '67007500'
'SCREEN_POP_HOME_PHONE_EXT' '0000000000'
'SCREEN_POP_CUST_SEGMENT' ' '
'SCREEN_POP_MED_BASELINE_SW' 'N'
'SCREEN_POP_EMAIL_ADDR' ' '
'SCREEN_POP_CARE_SW' 'N'
'SCREEN_POP_OVER_ONE_YR' 'Y'
'SCREEN_POP_CURR_BAL_DUE' '0.00'
'SCREEN_POP_YTD_VARIANCE' '0.00'
'SCREEN_POP_HOME_PHONE' '1235672686'
'SCREEN_POP_CUST_TY_CD' 'IC'
'SCREEN_POP_ON_SILE_PAY' 'N'
'SCREEN_POP_CUST_ID' '181134451'
'SCREEN_POP_MAIL_ZIP4' '6943'
'SCREEN_POP_BA_TERM_DT' ' '
'SCREEN_POP_BA_TY_CD' 'C'
'SCREEN_POP_NO_VC_ORDR_QTY' 0
'SCREEN_POP_BA_SPCL_LDGR_SW' 'N'
'SCREEN_POP_BA_CLS_DESC_CD' ' '
'SCREEN_POP_BA_OPEN_DT' '1992-12-19'
'SCREEN_POP_CORE_AGGR_BILL_CD' 'N'
'SCREEN_POP_SPOUSE_NM' ' '
'SCREEN_POP_SBA_CD' 'N'
'SCREEN_POP_CASH_ONLY_SW' 'N'
'SCREEN_POP_CF_TY_CD' 'R'
'SCREEN_POP_OFF_GREATER6' 'N'
'SCREEN_POP_MAIL_STATE' 'CA'
'SCREEN_POP_OVERDUE_COUNT' '00'
'SCREEN_POP_ELIGIBLE_SW' 'Y'
'SCREEN_POP_READ_OK_SW' 'Y'
'SCREEN_POP_VC_ORDR_QTY' 0
'SCREEN_POP_BASE' 'HTP'
'SCREEN_POP_ON_DEMAND_PAY' 'N'
'SCREEN_POP_BA_FRGN_LNG_CD' 'SP'
'SCREEN_POP_IC_ESTB_DT' '1992-12-19'
'SCREEN_POP_CF_ID' '67007500'
'SCREEN_POP_48HR_COUNT' '00'
'SCREEN_POP_BA_PAID_DT' ' '
'SCREEN_POP_CUST_ADDRESS' '10521 WASHINGTON AVE SGT  90280'
'SCREEN_POP_NBR_OF_DIALS' '4'
'SCREEN_POP_OFFER_RECERT_SW' 'N'
'SCREEN_POP_CUSTOMER_NAME' 'GRACIELA  MAZON'
'SCREEN_POP_THIRD_PARTY_SW' 'N'
'SCREEN_POP_LPP_SW' 'N'
'SCREEN_POP_ZIP_CODE' '90280'
AttributeCallUUID '0273KK5IJKBJP0F7K4AS22LAES0000OI'
AttributeConnID 01a0028365356bac
AttributeCallID 7045
AttributePropagatedCallType 2
AttributeCallType 2
2016-05-20T09:00:05.148  Interaction  svrpp004  tserv_a  GCTI-00-04544  Interaction message "EventAttachedDataChanged" generated
TDN:1264995
OIID:01A0028365356BAC
FIID:01A0028365356BAC
ANI:12345279360
DNIS:1290001
IID:01A0028365356BAC
OPER:85

2016-05-20T09:00:05.148  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [28] (0000002c qa_gad 10.138.21.179:43819)
2016-05-20T09:00:05.148  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [27] (0000000c wde_ss__a 10.194.21.159:51068)
2016-05-20T09:00:05.148  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [26] (0000000b wde_ss__b 10.138.21.225:40195)
2016-05-20T09:00:05.148  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [23] (00000008 routing_ss_a 10.194.21.161:45984)
2016-05-20T09:00:05.148  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [24] (00000009 n_ss_ccp_b 10.138.21.225:42167)
2016-05-20T09:00:05.148  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [25] (0000000a routing_ss_b 10.138.31.225:43858)
2016-05-20T09:00:05.148  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [22] (00000007 n_ss_ccp_a 10.194.21.159:37341)
@09:00:05.1489 [ISCC] Updated call:
i c:01a0028365356bac,5133ca0 @ m:0000000000000000,0 p:3 i:00001b85 nw:0000000000000000 t:2
  p:0000000000000000,4e73ca0 @ c:01a0028365356bac,5133ca0 r:2 ----- n:1264995:
  p:0000000000000000,4dc3180 @ c:01a0028365356bac,5133ca0 r:1 ----- n:12345279360:
  p:0000000000000000,5147fc0 @ c:01a0028365356bac,5133ca0 r:10 ----- n:1800312:
@09:00:05.1489 [ISCC] UserData propagation has been started
@09:00:05.1490 [ISCC] UserData propagation has been finished
@09:00:05.1490 [BSYNC] Trace: Send to backup (tserv_b) [14]:
message RequestSetCallInfo
AttributeLastTransferOrigDN '1760001'
AttributeLastTransferConnID 01a0028365356bac
AttributeLastTransferHomeLocation 'sip_a@'
AttributeFirstTransferOrigDN '1760001'
AttributeFirstTransferConnID 01a0028365356bac
AttributeFirstTransferHomeLocation 'sip_a@'
AttributeUpdateRevision 1769593
AttributeUserData [2996] 00 68 00 00..
'SITE_ARRIVED' ''
'XFER_FLAG' 'N'
'UTILITY' 'ABC'
'DNIS' '1765007'
'RouterData70' '("t"="1463759850 497")'
'REQUESTED_CALL_TYPE' 'ABC_ResMiscEng'
'REQUESTED_SKILL' 'ABC ResMiscEng'
'AGENTSAVAILABLE' 'Y'
'GVP_AGENT_XFER_RP' '1760001'
'RRequestedSkills'(list)
'CustomerSegment' 'default'
'ServiceObjective' ''
'BIZREZ' 'Residential'
'CALLER_GOAL' 'emergency'
'CARE_PHRASE_OFFERED' 'N'
'CIS_FOLDER' 'F1'
'CREDIT_PHRASE_OFFERED' 'N'
'HOLIDAY' 'N'
'IVR_ACCOUNT_NUM_R' '0314011786'
'IVR_DISPOSITION_1' ''
'IVR_DISPOSITION_2' ''
'IVR_DISPOSITION_3' ''
'IVR_LAST_STATE' ''
'IVR_PATH_PEG_NUMBERS' '118,110,111'
'IVR_SS_COLETION_CODE' 'N'
'OUTBOUND_DISPOSITION' ''
'SAFE_ACCESS_PHRASE_OFFERED' 'N'
'GVP-Session-ID' 'AD565000-FF69-A878-2D33-EDBAB146E99E;gvp.rm.datanodes=1|2;gvp.rm.tenant-id=101_ABC_Main'
'ACTUAL_CALL_TYPE' 'ABC_ResEmergEng'
'ACTUAL_SKILL' 'ABC_Res_Emrgncy_Eng'
'VIRTUAL_QUEUE' 'ABC_ResEmergEng_VQ'
'LANGUAGE' 'English'
'RVQDBID' ''
'LBR_ORIG' '106:365'
'LBR_TS' '759886483'
'LBR_SNUM' '65'
'RTargetTypeSelected' '4'
'RTargetRuleSelected' ''
'RTargetObjectSelected' '1760804_8800'
'RTargetObjSelDBID' '12912'
'RTargetAgentSelected' ''
'RTargetAgSelDBID' ''
'RTargetPlaceSelected' ''
'RTargetPlSelDBID' ''
'RTenantDBID' '101'
'RStrategyName' 'ABC_PostGVP_AvayaAcd'
'RStrategyDBID' '410'
'CBR-actual_volume' ''
'CBR-Interaction_cost' ''
'CBR-contract_DBIDs' ''
'CBR-IT-path_DBIDs' ''
'UU_DATA' bin: 37 33 36 35.. (len=32)
'SCREEN_POP_MAIL_CITY' 'SOUTH GATE'
'SCREEN_POP_BA_STAT_CD' 'AC'
'SCREEN_POP_CHECK_DIGIT' '1'
'SCREEN_POP_OFFER_AMORT_SW' 'N'
'SCREEN_POP_MAIL_ADDRESS' '10521 WASHINGTON AVE'
'SCREEN_POP_MAIL_ZIP' '90280'
'SCREEN_POP_ASC_BILL_CYC_ID' '12'
'RESP_ACCOUNT_ID' '67007500'
'SCREEN_POP_HOME_PHONE_EXT' '0000000000'
'SCREEN_POP_CUST_SEGMENT' ' '
'SCREEN_POP_MED_BASELINE_SW' 'N'
'SCREEN_POP_EMAIL_ADDR' ' '
'SCREEN_POP_CARE_SW' 'N'
'SCREEN_POP_OVER_ONE_YR' 'Y'
'SCREEN_POP_CURR_BAL_DUE' '0.00'
'SCREEN_POP_YTD_VARIANCE' '0.00'
'SCREEN_POP_HOME_PHONE' '1235672686'
'SCREEN_POP_CUST_TY_CD' 'IC'
'SCREEN_POP_ON_SILE_PAY' 'N'
'SCREEN_POP_CUST_ID' '181134451'
'SCREEN_POP_MAIL_ZIP4' '6943'
'SCREEN_POP_BA_TERM_DT' ' '
'SCREEN_POP_BA_TY_CD' 'C'
'SCREEN_POP_NO_VC_ORDR_QTY' 0
'SCREEN_POP_BA_SPCL_LDGR_SW' 'N'
'SCREEN_POP_BA_CLS_DESC_CD' ' '
'SCREEN_POP_BA_OPEN_DT' '1992-12-19'
'SCREEN_POP_CORE_AGGR_BILL_CD' 'N'
'SCREEN_POP_SPOUSE_NM' ' '
'SCREEN_POP_SBA_CD' 'N'
'SCREEN_POP_CASH_ONLY_SW' 'N'
'SCREEN_POP_CF_TY_CD' 'R'
'SCREEN_POP_OFF_GREATER6' 'N'
'SCREEN_POP_MAIL_STATE' 'CA'
'SCREEN_POP_OVERDUE_COUNT' '00'
'SCREEN_POP_ELIGIBLE_SW' 'Y'
'SCREEN_POP_READ_OK_SW' 'Y'
'SCREEN_POP_VC_ORDR_QTY' 0
'SCREEN_POP_BASE' 'HTP'
'SCREEN_POP_ON_DEMAND_PAY' 'N'
'SCREEN_POP_BA_FRGN_LNG_CD' 'SP'
'SCREEN_POP_IC_ESTB_DT' '1992-12-19'
'SCREEN_POP_CF_ID' '67007500'
'SCREEN_POP_48HR_COUNT' '00'
'SCREEN_POP_BA_PAID_DT' ' '
'SCREEN_POP_CUST_ADDRESS' '10521 WASHINGTON AVE SGT  90280'
'SCREEN_POP_NBR_OF_DIALS' '4'
'SCREEN_POP_OFFER_RECERT_SW' 'N'
'SCREEN_POP_CUSTOMER_NAME' 'GRACIELA  MAZON'
'SCREEN_POP_THIRD_PARTY_SW' 'N'
'SCREEN_POP_LPP_SW' 'N'
'SCREEN_POP_ZIP_CODE' '90280'
AttributePropagatedCallType 2
AttributeConnID 01a0028365356bac
@09:00:05.1490 [BSYNC] Trace: Sent
@09:00:05.1490 [0] 8.1.001.55 distribute call/party event: message EventCallDataChanged
AttributeEventSequenceNumber 000000000000aa87
AttributeTimeSta 573f34850002465c
AttributeConnID 01a0028365356bac
AttributeCallUUID '0273KK5IJKBJP0F7K4AS22LAES0000OI'
AttributeCtrlParty '1264995'
AttributeUserData [2996] 00 68 00 00..
'SITE_ARRIVED' ''
'XFER_FLAG' 'N'
'UTILITY' 'ABC'
'DNIS' '1765007'
'RouterData70' '("t"="1463759850 497")'
'REQUESTED_CALL_TYPE' 'ABC_ResMiscEng'
'REQUESTED_SKILL' 'ABC ResMiscEng'
'AGENTSAVAILABLE' 'Y'
'GVP_AGENT_XFER_RP' '1760001'
'RRequestedSkills'(list)
'CustomerSegment' 'default'
'ServiceObjective' ''
'BIZREZ' 'Residential'
'CALLER_GOAL' 'emergency'
'CARE_PHRASE_OFFERED' 'N'
'CIS_FOLDER' 'F1'
'CREDIT_PHRASE_OFFERED' 'N'
'HOLIDAY' 'N'
'IVR_ACCOUNT_NUM_R' '0314011786'
'IVR_DISPOSITION_1' ''
'IVR_DISPOSITION_2' ''
'IVR_DISPOSITION_3' ''
'IVR_LAST_STATE' ''
'IVR_PATH_PEG_NUMBERS' '118,110,111'
'IVR_SS_COLETION_CODE' 'N'
'OUTBOUND_DISPOSITION' ''
'SAFE_ACCESS_PHRASE_OFFERED' 'N'
'GVP-Session-ID' 'AD565000-FF69-A878-2D33-EDBAB146E99E;gvp.rm.datanodes=1|2;gvp.rm.tenant-id=101_ABC_Main'
'ACTUAL_CALL_TYPE' 'ABC_ResEmergEng'
'ACTUAL_SKILL' 'ABC_Res_Emrgncy_Eng'
'VIRTUAL_QUEUE' 'ABC_ResEmergEng_VQ'
'LANGUAGE' 'English'
'RVQDBID' ''
'LBR_ORIG' '106:365'
'LBR_TS' '759886483'
'LBR_SNUM' '65'
'RTargetTypeSelected' '4'
'RTargetRuleSelected' ''
'RTargetObjectSelected' '1760804_8800'
'RTargetObjSelDBID' '12912'
'RTargetAgentSelected' ''
'RTargetAgSelDBID' ''
'RTargetPlaceSelected' ''
'RTargetPlSelDBID' ''
'RTenantDBID' '101'
'RStrategyName' 'ABC_PostGVP_AvayaAcd'
'RStrategyDBID' '410'
'CBR-actual_volume' ''
'CBR-Interaction_cost' ''
'CBR-contract_DBIDs' ''
'CBR-IT-path_DBIDs' ''
'UU_DATA' bin: 37 33 36 35.. (len=32)
'SCREEN_POP_MAIL_CITY' 'SOUTH GATE'
'SCREEN_POP_BA_STAT_CD' 'AC'
'SCREEN_POP_CHECK_DIGIT' '1'
'SCREEN_POP_OFFER_AMORT_SW' 'N'
'SCREEN_POP_MAIL_ADDRESS' '10521 WASHINGTON AVE'
'SCREEN_POP_MAIL_ZIP' '90280'
'SCREEN_POP_ASC_BILL_CYC_ID' '12'
'RESP_ACCOUNT_ID' '67007500'
'SCREEN_POP_HOME_PHONE_EXT' '0000000000'
'SCREEN_POP_CUST_SEGMENT' ' '
'SCREEN_POP_MED_BASELINE_SW' 'N'
'SCREEN_POP_EMAIL_ADDR' ' '
'SCREEN_POP_CARE_SW' 'N'
'SCREEN_POP_OVER_ONE_YR' 'Y'
'SCREEN_POP_CURR_BAL_DUE' '0.00'
'SCREEN_POP_YTD_VARIANCE' '0.00'
'SCREEN_POP_HOME_PHONE' '1235672686'
'SCREEN_POP_CUST_TY_CD' 'IC'
'SCREEN_POP_ON_SILE_PAY' 'N'
'SCREEN_POP_CUST_ID' '181134451'
'SCREEN_POP_MAIL_ZIP4' '6943'
'SCREEN_POP_BA_TERM_DT' ' '
'SCREEN_POP_BA_TY_CD' 'C'
'SCREEN_POP_NO_VC_ORDR_QTY' 0
'SCREEN_POP_BA_SPCL_LDGR_SW' 'N'
'SCREEN_POP_BA_CLS_DESC_CD' ' '
'SCREEN_POP_BA_OPEN_DT' '1992-12-19'
'SCREEN_POP_CORE_AGGR_BILL_CD' 'N'
'SCREEN_POP_SPOUSE_NM' ' '
'SCREEN_POP_SBA_CD' 'N'
'SCREEN_POP_CASH_ONLY_SW' 'N'
'SCREEN_POP_CF_TY_CD' 'R'
'SCREEN_POP_OFF_GREATER6' 'N'
'SCREEN_POP_MAIL_STATE' 'CA'
'SCREEN_POP_OVERDUE_COUNT' '00'
'SCREEN_POP_ELIGIBLE_SW' 'Y'
'SCREEN_POP_READ_OK_SW' 'Y'
'SCREEN_POP_VC_ORDR_QTY' 0
'SCREEN_POP_BASE' 'HTP'
'SCREEN_POP_ON_DEMAND_PAY' 'N'
'SCREEN_POP_BA_FRGN_LNG_CD' 'SP'
'SCREEN_POP_IC_ESTB_DT' '1992-12-19'
'SCREEN_POP_CF_ID' '67007500'
'SCREEN_POP_48HR_COUNT' '00'
'SCREEN_POP_BA_PAID_DT' ' '
'SCREEN_POP_CUST_ADDRESS' '10521 WASHINGTON AVE SGT  90280'
'SCREEN_POP_NBR_OF_DIALS' '4'
'SCREEN_POP_OFFER_RECERT_SW' 'N'
'SCREEN_POP_CUSTOMER_NAME' 'GRACIELA  MAZON'
'SCREEN_POP_THIRD_PARTY_SW' 'N'
'SCREEN_POP_LPP_SW' 'N'
'SCREEN_POP_ZIP_CODE' '90280'
2016-05-20T09:00:05.149  Interaction  svrpp004  tserv_a  GCTI-00-04544  Interaction message "EventCallDataChanged" generated
IID:01A0028365356BAC
OPER:161

2016-05-20T09:00:05.149  Trace  svrpp004  tserv_a  GCTI-00-04542  EventCallDataChanged sent to [21] (00000006 icon__voice 10.194.21.164:40142)
2016-05-20T09:00:05.149  Interaction  svrpp004  tserv_a  GCTI-00-04544  Interaction message "EventCallDataChanged" generated
IID:01A0028365356BAC
OPER:161

2016-05-20T09:00:05.149  Trace  svrpp004  tserv_a  GCTI-00-04542  EventCallDataChanged sent to [17] (00000003 icon__voice 10.138.21.228:59096)
2016-05-20T09:00:05.166  Trace  svrpp004  tserv_a  GCTI-00-04541  RequestDeletePair received from [28] (0000002c qa_gad 10.138.21.179:43819)
message RequestDeletePair
AttributeReferenceID 114
AttributeThisDN '1264995'
AttributeConnID 01a0028365356bac
AttributeDataKey 'CIS_FOLDER'
2016-05-20T09:00:05.166  Interaction  svrpp004  tserv_a  GCTI-00-04543  Interaction message "RequestDeletePair" received from 28 ("qa_gad")
TDN:1264995
IID:01A0028365356BAC
OPER:33

@09:00:05.1662 Call [01a0028365356bac]: urid 001c0079
@09:00:05.1663 [BSYNC] Trace: Send to backup (tserv_b) [14]:
message RequestSetCallInfo
AttributeLastTransferOrigDN '1760001'
AttributeLastTransferConnID 01a0028365356bac
AttributeLastTransferHomeLocation 'sip_a@'
AttributeFirstTransferOrigDN '1760001'
AttributeFirstTransferConnID 01a0028365356bac
AttributeFirstTransferHomeLocation 'sip_a@'
AttributeUpdateRevision 1835129
AttributeUserData [2979] 00 67 00 00..
'SITE_ARRIVED' ''
'XFER_FLAG' 'N'
'UTILITY' 'ABC'
'DNIS' '1765007'
'RouterData70' '("t"="1463759850 497")'
'REQUESTED_CALL_TYPE' 'ABC_ResMiscEng'
'REQUESTED_SKILL' 'ABC ResMiscEng'
'AGENTSAVAILABLE' 'Y'
'GVP_AGENT_XFER_RP' '1760001'
'RRequestedSkills'(list)
'CustomerSegment' 'default'
'ServiceObjective' ''
'BIZREZ' 'Residential'
'CALLER_GOAL' 'emergency'
'CARE_PHRASE_OFFERED' 'N'
'CREDIT_PHRASE_OFFERED' 'N'
'HOLIDAY' 'N'
'IVR_ACCOUNT_NUM_R' '0314011786'
'IVR_DISPOSITION_1' ''
'IVR_DISPOSITION_2' ''
'IVR_DISPOSITION_3' ''
'IVR_LAST_STATE' ''
'IVR_PATH_PEG_NUMBERS' '118,110,111'
'IVR_SS_COLETION_CODE' 'N'
'OUTBOUND_DISPOSITION' ''
'SAFE_ACCESS_PHRASE_OFFERED' 'N'
'GVP-Session-ID' 'AD565000-FF69-A878-2D33-EDBAB146E99E;gvp.rm.datanodes=1|2;gvp.rm.tenant-id=101_ABC_Main'
'ACTUAL_CALL_TYPE' 'ABC_ResEmergEng'
'ACTUAL_SKILL' 'ABC_Res_Emrgncy_Eng'
'VIRTUAL_QUEUE' 'ABC_ResEmergEng_VQ'
'LANGUAGE' 'English'
'RVQDBID' ''
'LBR_ORIG' '106:365'
'LBR_TS' '759886483'
'LBR_SNUM' '65'
'RTargetTypeSelected' '4'
'RTargetRuleSelected' ''
'RTargetObjectSelected' '1760804_8800'
'RTargetObjSelDBID' '12912'
'RTargetAgentSelected' ''
'RTargetAgSelDBID' ''
'RTargetPlaceSelected' ''
'RTargetPlSelDBID' ''
'RTenantDBID' '101'
'RStrategyName' 'ABC_PostGVP_AvayaAcd'
'RStrategyDBID' '410'
'CBR-actual_volume' ''
'CBR-Interaction_cost' ''
'CBR-contract_DBIDs' ''
'CBR-IT-path_DBIDs' ''
'UU_DATA' bin: 37 33 36 35.. (len=32)
'SCREEN_POP_MAIL_CITY' 'SOUTH GATE'
'SCREEN_POP_BA_STAT_CD' 'AC'
'SCREEN_POP_CHECK_DIGIT' '1'
'SCREEN_POP_OFFER_AMORT_SW' 'N'
'SCREEN_POP_MAIL_ADDRESS' '10521 WASHINGTON AVE'
'SCREEN_POP_MAIL_ZIP' '90280'
'SCREEN_POP_ASC_BILL_CYC_ID' '12'
'RESP_ACCOUNT_ID' '67007500'
'SCREEN_POP_HOME_PHONE_EXT' '0000000000'
'SCREEN_POP_CUST_SEGMENT' ' '
'SCREEN_POP_MED_BASELINE_SW' 'N'
'SCREEN_POP_EMAIL_ADDR' ' '
'SCREEN_POP_CARE_SW' 'N'
'SCREEN_POP_OVER_ONE_YR' 'Y'
'SCREEN_POP_CURR_BAL_DUE' '0.00'
'SCREEN_POP_YTD_VARIANCE' '0.00'
'SCREEN_POP_HOME_PHONE' '1235672686'
'SCREEN_POP_CUST_TY_CD' 'IC'
'SCREEN_POP_ON_SILE_PAY' 'N'
'SCREEN_POP_CUST_ID' '181134451'
'SCREEN_POP_MAIL_ZIP4' '6943'
'SCREEN_POP_BA_TERM_DT' ' '
'SCREEN_POP_BA_TY_CD' 'C'
'SCREEN_POP_NO_VC_ORDR_QTY' 0
'SCREEN_POP_BA_SPCL_LDGR_SW' 'N'
'SCREEN_POP_BA_CLS_DESC_CD' ' '
'SCREEN_POP_BA_OPEN_DT' '1992-12-19'
'SCREEN_POP_CORE_AGGR_BILL_CD' 'N'
'SCREEN_POP_SPOUSE_NM' ' '
'SCREEN_POP_SBA_CD' 'N'
'SCREEN_POP_CASH_ONLY_SW' 'N'
'SCREEN_POP_CF_TY_CD' 'R'
'SCREEN_POP_OFF_GREATER6' 'N'
'SCREEN_POP_MAIL_STATE' 'CA'
'SCREEN_POP_OVERDUE_COUNT' '00'
'SCREEN_POP_ELIGIBLE_SW' 'Y'
'SCREEN_POP_READ_OK_SW' 'Y'
'SCREEN_POP_VC_ORDR_QTY' 0
'SCREEN_POP_BASE' 'HTP'
'SCREEN_POP_ON_DEMAND_PAY' 'N'
'SCREEN_POP_BA_FRGN_LNG_CD' 'SP'
'SCREEN_POP_IC_ESTB_DT' '1992-12-19'
'SCREEN_POP_CF_ID' '67007500'
'SCREEN_POP_48HR_COUNT' '00'
'SCREEN_POP_BA_PAID_DT' ' '
'SCREEN_POP_CUST_ADDRESS' '10521 WASHINGTON AVE SGT  90280'
'SCREEN_POP_NBR_OF_DIALS' '4'
'SCREEN_POP_OFFER_RECERT_SW' 'N'
'SCREEN_POP_CUSTOMER_NAME' 'GRACIELA  MAZON'
'SCREEN_POP_THIRD_PARTY_SW' 'N'
'SCREEN_POP_LPP_SW' 'N'
'SCREEN_POP_ZIP_CODE' '90280'
AttributePropagatedCallType 2
AttributeConnID 01a0028365356bac
@09:00:05.1664 [BSYNC] Trace: Sent

Title: Re: Ail.Driver.Voice TlibEventInfo - Channel Error
Post by: Defender451 on May 20, 2016, 11:12:29 PM

@09:00:05.1664 [0] 8.1.001.55 distribute_response: message EventAttachedDataChanged
AttributeEventSequenceNumber 000000000000aa88
AttributeTimeinuSecs 166423
AttributeTimeinSecs 1463760005 (09:00:05)
AttributeReferenceID 114
AttributeThirdPartyDN '1264995'
AttributeThisDNRole 2
AttributeThisDN '1264995'
AttributeNetworkPartyRole 2
AttributeNetworkDestDN '8800::1760001'
AttributeCustomerID 'Resources'
AttributeLastTransferOrigDN '1760001'
AttributeLastTransferConnID 01a0028365356bac
AttributeLastTransferHomeLocation 'sip_a@'
AttributeFirstTransferOrigDN '1760001'
AttributeFirstTransferConnID 01a0028365356bac
AttributeFirstTransferHomeLocation 'sip_a@'
AttributeANI '12345279360'
AttributeDNIS '1290001'
AttributeUserData [2979] 00 67 00 00..
'SITE_ARRIVED' ''
'XFER_FLAG' 'N'
'UTILITY' 'ABC'
'DNIS' '1765007'
'RouterData70' '("t"="1463759850 497")'
'REQUESTED_CALL_TYPE' 'ABC_ResMiscEng'
'REQUESTED_SKILL' 'ABC ResMiscEng'
'AGENTSAVAILABLE' 'Y'
'GVP_AGENT_XFER_RP' '1760001'
'RRequestedSkills'(list)
'CustomerSegment' 'default'
'ServiceObjective' ''
'BIZREZ' 'Residential'
'CALLER_GOAL' 'emergency'
'CARE_PHRASE_OFFERED' 'N'
'CREDIT_PHRASE_OFFERED' 'N'
'HOLIDAY' 'N'
'IVR_ACCOUNT_NUM_R' '0314011786'
'IVR_DISPOSITION_1' ''
'IVR_DISPOSITION_2' ''
'IVR_DISPOSITION_3' ''
'IVR_LAST_STATE' ''
'IVR_PATH_PEG_NUMBERS' '118,110,111'
'IVR_SS_COLETION_CODE' 'N'
'OUTBOUND_DISPOSITION' ''
'SAFE_ACCESS_PHRASE_OFFERED' 'N'
'GVP-Session-ID' 'AD565000-FF69-A878-2D33-EDBAB146E99E;gvp.rm.datanodes=1|2;gvp.rm.tenant-id=101_ABC_Main'
'ACTUAL_CALL_TYPE' 'ABC_ResEmergEng'
'ACTUAL_SKILL' 'ABC_Res_Emrgncy_Eng'
'VIRTUAL_QUEUE' 'ABC_ResEmergEng_VQ'
'LANGUAGE' 'English'
'RVQDBID' ''
'LBR_ORIG' '106:365'
'LBR_TS' '759886483'
'LBR_SNUM' '65'
'RTargetTypeSelected' '4'
'RTargetRuleSelected' ''
'RTargetObjectSelected' '1760804_8800'
'RTargetObjSelDBID' '12912'
'RTargetAgentSelected' ''
'RTargetAgSelDBID' ''
'RTargetPlaceSelected' ''
'RTargetPlSelDBID' ''
'RTenantDBID' '101'
'RStrategyName' 'ABC_PostGVP_AvayaAcd'
'RStrategyDBID' '410'
'CBR-actual_volume' ''
'CBR-Interaction_cost' ''
'CBR-contract_DBIDs' ''
'CBR-IT-path_DBIDs' ''
'UU_DATA' bin: 37 33 36 35.. (len=32)
'SCREEN_POP_MAIL_CITY' 'SOUTH GATE'
'SCREEN_POP_BA_STAT_CD' 'AC'
'SCREEN_POP_CHECK_DIGIT' '1'
'SCREEN_POP_OFFER_AMORT_SW' 'N'
'SCREEN_POP_MAIL_ADDRESS' '10521 WASHINGTON AVE'
'SCREEN_POP_MAIL_ZIP' '90280'
'SCREEN_POP_ASC_BILL_CYC_ID' '12'
'RESP_ACCOUNT_ID' '67007500'
'SCREEN_POP_HOME_PHONE_EXT' '0000000000'
'SCREEN_POP_CUST_SEGMENT' ' '
'SCREEN_POP_MED_BASELINE_SW' 'N'
'SCREEN_POP_EMAIL_ADDR' ' '
'SCREEN_POP_CARE_SW' 'N'
'SCREEN_POP_OVER_ONE_YR' 'Y'
'SCREEN_POP_CURR_BAL_DUE' '0.00'
'SCREEN_POP_YTD_VARIANCE' '0.00'
'SCREEN_POP_HOME_PHONE' '1235672686'
'SCREEN_POP_CUST_TY_CD' 'IC'
'SCREEN_POP_ON_SILE_PAY' 'N'
'SCREEN_POP_CUST_ID' '181134451'
'SCREEN_POP_MAIL_ZIP4' '6943'
'SCREEN_POP_BA_TERM_DT' ' '
'SCREEN_POP_BA_TY_CD' 'C'
'SCREEN_POP_NO_VC_ORDR_QTY' 0
'SCREEN_POP_BA_SPCL_LDGR_SW' 'N'
'SCREEN_POP_BA_CLS_DESC_CD' ' '
'SCREEN_POP_BA_OPEN_DT' '1992-12-19'
'SCREEN_POP_CORE_AGGR_BILL_CD' 'N'
'SCREEN_POP_SPOUSE_NM' ' '
'SCREEN_POP_SBA_CD' 'N'
'SCREEN_POP_CASH_ONLY_SW' 'N'
'SCREEN_POP_CF_TY_CD' 'R'
'SCREEN_POP_OFF_GREATER6' 'N'
'SCREEN_POP_MAIL_STATE' 'CA'
'SCREEN_POP_OVERDUE_COUNT' '00'
'SCREEN_POP_ELIGIBLE_SW' 'Y'
'SCREEN_POP_READ_OK_SW' 'Y'
'SCREEN_POP_VC_ORDR_QTY' 0
'SCREEN_POP_BASE' 'HTP'
'SCREEN_POP_ON_DEMAND_PAY' 'N'
'SCREEN_POP_BA_FRGN_LNG_CD' 'SP'
'SCREEN_POP_IC_ESTB_DT' '1992-12-19'
'SCREEN_POP_CF_ID' '67007500'
'SCREEN_POP_48HR_COUNT' '00'
'SCREEN_POP_BA_PAID_DT' ' '
'SCREEN_POP_CUST_ADDRESS' '10521 WASHINGTON AVE SGT  90280'
'SCREEN_POP_NBR_OF_DIALS' '4'
'SCREEN_POP_OFFER_RECERT_SW' 'N'
'SCREEN_POP_CUSTOMER_NAME' 'GRACIELA  MAZON'
'SCREEN_POP_THIRD_PARTY_SW' 'N'
'SCREEN_POP_LPP_SW' 'N'
'SCREEN_POP_ZIP_CODE' '90280'
AttributeCallUUID '0273KK5IJKBJP0F7K4AS22LAES0000OI'
AttributeConnID 01a0028365356bac
AttributeCallID 7045
AttributePropagatedCallType 2
AttributeCallType 2
2016-05-20T09:00:05.166  Interaction  svrpp004  tserv_a  GCTI-00-04544  Interaction message "EventAttachedDataChanged" generated
TDN:1264995
OIID:01A0028365356BAC
FIID:01A0028365356BAC
ANI:12345279360
DNIS:1290001
IID:01A0028365356BAC
OPER:85

2016-05-20T09:00:05.166  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [28] (0000002c qa_gad 10.138.21.179:43819)
2016-05-20T09:00:05.166  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [27] (0000000c wde_ss__a 10.194.21.159:51068)
2016-05-20T09:00:05.166  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [26] (0000000b wde_ss__b 10.138.21.225:40195)
2016-05-20T09:00:05.166  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [23] (00000008 routing_ss_a 10.194.21.161:45984)
2016-05-20T09:00:05.166  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [24] (00000009 n_ss_ccp_b 10.138.21.225:42167)
2016-05-20T09:00:05.166  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [25] (0000000a routing_ss_b 10.138.31.225:43858)
2016-05-20T09:00:05.166  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [22] (00000007 n_ss_ccp_a 10.194.21.159:37341)
@09:00:05.1666 [ISCC] Updated call:
i c:01a0028365356bac,5133ca0 @ m:0000000000000000,0 p:3 i:00001b85 nw:0000000000000000 t:2
  p:0000000000000000,4e73ca0 @ c:01a0028365356bac,5133ca0 r:2 ----- n:1264995:
  p:0000000000000000,4dc3180 @ c:01a0028365356bac,5133ca0 r:1 ----- n:12345279360:
  p:0000000000000000,5147fc0 @ c:01a0028365356bac,5133ca0 r:10 ----- n:1800312:
@09:00:05.1666 [ISCC] UserData propagation has been started
@09:00:05.1667 [ISCC] UserData propagation has been finished
@09:00:05.1667 [BSYNC] Trace: Send to backup (tserv_b) [14]:
message RequestSetCallInfo
AttributeLastTransferOrigDN '1760001'
AttributeLastTransferConnID 01a0028365356bac
AttributeLastTransferHomeLocation 'sip_a@'
AttributeFirstTransferOrigDN '1760001'
AttributeFirstTransferConnID 01a0028365356bac
AttributeFirstTransferHomeLocation 'sip_a@'
AttributeUpdateRevision 1835129
AttributeUserData [2979] 00 67 00 00..
'SITE_ARRIVED' ''
'XFER_FLAG' 'N'
'UTILITY' 'ABC'
'DNIS' '1765007'
'RouterData70' '("t"="1463759850 497")'
'REQUESTED_CALL_TYPE' 'ABC_ResMiscEng'
'REQUESTED_SKILL' 'ABC ResMiscEng'
'AGENTSAVAILABLE' 'Y'
'GVP_AGENT_XFER_RP' '1760001'
'RRequestedSkills'(list)
'CustomerSegment' 'default'
'ServiceObjective' ''
'BIZREZ' 'Residential'
'CALLER_GOAL' 'emergency'
'CARE_PHRASE_OFFERED' 'N'
'CREDIT_PHRASE_OFFERED' 'N'
'HOLIDAY' 'N'
'IVR_ACCOUNT_NUM_R' '0314011786'
'IVR_DISPOSITION_1' ''
'IVR_DISPOSITION_2' ''
'IVR_DISPOSITION_3' ''
'IVR_LAST_STATE' ''
'IVR_PATH_PEG_NUMBERS' '118,110,111'
'IVR_SS_COLETION_CODE' 'N'
'OUTBOUND_DISPOSITION' ''
'SAFE_ACCESS_PHRASE_OFFERED' 'N'
'GVP-Session-ID' 'AD565000-FF69-A878-2D33-EDBAB146E99E;gvp.rm.datanodes=1|2;gvp.rm.tenant-id=101_ABC_Main'
'ACTUAL_CALL_TYPE' 'ABC_ResEmergEng'
'ACTUAL_SKILL' 'ABC_Res_Emrgncy_Eng'
'VIRTUAL_QUEUE' 'ABC_ResEmergEng_VQ'
'LANGUAGE' 'English'
'RVQDBID' ''
'LBR_ORIG' '106:365'
'LBR_TS' '759886483'
'LBR_SNUM' '65'
'RTargetTypeSelected' '4'
'RTargetRuleSelected' ''
'RTargetObjectSelected' '1760804_8800'
'RTargetObjSelDBID' '12912'
'RTargetAgentSelected' ''
'RTargetAgSelDBID' ''
'RTargetPlaceSelected' ''
'RTargetPlSelDBID' ''
'RTenantDBID' '101'
'RStrategyName' 'ABC_PostGVP_AvayaAcd'
'RStrategyDBID' '410'
'CBR-actual_volume' ''
'CBR-Interaction_cost' ''
'CBR-contract_DBIDs' ''
'CBR-IT-path_DBIDs' ''
'UU_DATA' bin: 37 33 36 35.. (len=32)
'SCREEN_POP_MAIL_CITY' 'SOUTH GATE'
'SCREEN_POP_BA_STAT_CD' 'AC'
'SCREEN_POP_CHECK_DIGIT' '1'
'SCREEN_POP_OFFER_AMORT_SW' 'N'
'SCREEN_POP_MAIL_ADDRESS' '10521 WASHINGTON AVE'
'SCREEN_POP_MAIL_ZIP' '90280'
'SCREEN_POP_ASC_BILL_CYC_ID' '12'
'RESP_ACCOUNT_ID' '67007500'
'SCREEN_POP_HOME_PHONE_EXT' '0000000000'
'SCREEN_POP_CUST_SEGMENT' ' '
'SCREEN_POP_MED_BASELINE_SW' 'N'
'SCREEN_POP_EMAIL_ADDR' ' '
'SCREEN_POP_CARE_SW' 'N'
'SCREEN_POP_OVER_ONE_YR' 'Y'
'SCREEN_POP_CURR_BAL_DUE' '0.00'
'SCREEN_POP_YTD_VARIANCE' '0.00'
'SCREEN_POP_HOME_PHONE' '1235672686'
'SCREEN_POP_CUST_TY_CD' 'IC'
'SCREEN_POP_ON_SILE_PAY' 'N'
'SCREEN_POP_CUST_ID' '181134451'
'SCREEN_POP_MAIL_ZIP4' '6943'
'SCREEN_POP_BA_TERM_DT' ' '
'SCREEN_POP_BA_TY_CD' 'C'
'SCREEN_POP_NO_VC_ORDR_QTY' 0
'SCREEN_POP_BA_SPCL_LDGR_SW' 'N'
'SCREEN_POP_BA_CLS_DESC_CD' ' '
'SCREEN_POP_BA_OPEN_DT' '1992-12-19'
'SCREEN_POP_CORE_AGGR_BILL_CD' 'N'
'SCREEN_POP_SPOUSE_NM' ' '
'SCREEN_POP_SBA_CD' 'N'
'SCREEN_POP_CASH_ONLY_SW' 'N'
'SCREEN_POP_CF_TY_CD' 'R'
'SCREEN_POP_OFF_GREATER6' 'N'
'SCREEN_POP_MAIL_STATE' 'CA'
'SCREEN_POP_OVERDUE_COUNT' '00'
'SCREEN_POP_ELIGIBLE_SW' 'Y'
'SCREEN_POP_READ_OK_SW' 'Y'
'SCREEN_POP_VC_ORDR_QTY' 0
'SCREEN_POP_BASE' 'HTP'
'SCREEN_POP_ON_DEMAND_PAY' 'N'
'SCREEN_POP_BA_FRGN_LNG_CD' 'SP'
'SCREEN_POP_IC_ESTB_DT' '1992-12-19'
'SCREEN_POP_CF_ID' '67007500'
'SCREEN_POP_48HR_COUNT' '00'
'SCREEN_POP_BA_PAID_DT' ' '
'SCREEN_POP_CUST_ADDRESS' '10521 WASHINGTON AVE SGT  90280'
'SCREEN_POP_NBR_OF_DIALS' '4'
'SCREEN_POP_OFFER_RECERT_SW' 'N'
'SCREEN_POP_CUSTOMER_NAME' 'GRACIELA  MAZON'
'SCREEN_POP_THIRD_PARTY_SW' 'N'
'SCREEN_POP_LPP_SW' 'N'
'SCREEN_POP_ZIP_CODE' '90280'
AttributePropagatedCallType 2
AttributeConnID 01a0028365356bac
@09:00:05.1668 [BSYNC] Trace: Sent
@09:00:05.1668 [0] 8.1.001.55 distribute call/party event: message EventCallDataChanged
AttributeEventSequenceNumber 000000000000aa89
AttributeTimeSta 573f348500028ba6
AttributeConnID 01a0028365356bac
AttributeCallUUID '0273KK5IJKBJP0F7K4AS22LAES0000OI'
AttributeCtrlParty '1264995'
AttributeUserData [2979] 00 67 00 00..
'SITE_ARRIVED' ''
'XFER_FLAG' 'N'
'UTILITY' 'ABC'
'DNIS' '1765007'
'RouterData70' '("t"="1463759850 497")'
'REQUESTED_CALL_TYPE' 'ABC_ResMiscEng'
'REQUESTED_SKILL' 'ABC ResMiscEng'
'AGENTSAVAILABLE' 'Y'
'GVP_AGENT_XFER_RP' '1760001'
'RRequestedSkills'(list)
'CustomerSegment' 'default'
'ServiceObjective' ''
'BIZREZ' 'Residential'
'CALLER_GOAL' 'emergency'
'CARE_PHRASE_OFFERED' 'N'
'CREDIT_PHRASE_OFFERED' 'N'
'HOLIDAY' 'N'
'IVR_ACCOUNT_NUM_R' '0314011786'
'IVR_DISPOSITION_1' ''
'IVR_DISPOSITION_2' ''
'IVR_DISPOSITION_3' ''
'IVR_LAST_STATE' ''
'IVR_PATH_PEG_NUMBERS' '118,110,111'
'IVR_SS_COLETION_CODE' 'N'
'OUTBOUND_DISPOSITION' ''
'SAFE_ACCESS_PHRASE_OFFERED' 'N'
'GVP-Session-ID' 'AD565000-FF69-A878-2D33-EDBAB146E99E;gvp.rm.datanodes=1|2;gvp.rm.tenant-id=101_ABC_Main'
'ACTUAL_CALL_TYPE' 'ABC_ResEmergEng'
'ACTUAL_SKILL' 'ABC_Res_Emrgncy_Eng'
'VIRTUAL_QUEUE' 'ABC_ResEmergEng_VQ'
'LANGUAGE' 'English'
'RVQDBID' ''
'LBR_ORIG' '106:365'
'LBR_TS' '759886483'
'LBR_SNUM' '65'
'RTargetTypeSelected' '4'
'RTargetRuleSelected' ''
'RTargetObjectSelected' '1760804_8800'
'RTargetObjSelDBID' '12912'
'RTargetAgentSelected' ''
'RTargetAgSelDBID' ''
'RTargetPlaceSelected' ''
'RTargetPlSelDBID' ''
'RTenantDBID' '101'
'RStrategyName' 'ABC_PostGVP_AvayaAcd'
'RStrategyDBID' '410'
'CBR-actual_volume' ''
'CBR-Interaction_cost' ''
'CBR-contract_DBIDs' ''
'CBR-IT-path_DBIDs' ''
'UU_DATA' bin: 37 33 36 35.. (len=32)
'SCREEN_POP_MAIL_CITY' 'SOUTH GATE'
'SCREEN_POP_BA_STAT_CD' 'AC'
'SCREEN_POP_CHECK_DIGIT' '1'
'SCREEN_POP_OFFER_AMORT_SW' 'N'
'SCREEN_POP_MAIL_ADDRESS' '10521 WASHINGTON AVE'
'SCREEN_POP_MAIL_ZIP' '90280'
'SCREEN_POP_ASC_BILL_CYC_ID' '12'
'RESP_ACCOUNT_ID' '67007500'
'SCREEN_POP_HOME_PHONE_EXT' '0000000000'
'SCREEN_POP_CUST_SEGMENT' ' '
'SCREEN_POP_MED_BASELINE_SW' 'N'
'SCREEN_POP_EMAIL_ADDR' ' '
'SCREEN_POP_CARE_SW' 'N'
'SCREEN_POP_OVER_ONE_YR' 'Y'
'SCREEN_POP_CURR_BAL_DUE' '0.00'
'SCREEN_POP_YTD_VARIANCE' '0.00'
'SCREEN_POP_HOME_PHONE' '1235672686'
'SCREEN_POP_CUST_TY_CD' 'IC'
'SCREEN_POP_ON_SILE_PAY' 'N'
'SCREEN_POP_CUST_ID' '181134451'
'SCREEN_POP_MAIL_ZIP4' '6943'
'SCREEN_POP_BA_TERM_DT' ' '
'SCREEN_POP_BA_TY_CD' 'C'
'SCREEN_POP_NO_VC_ORDR_QTY' 0
'SCREEN_POP_BA_SPCL_LDGR_SW' 'N'
'SCREEN_POP_BA_CLS_DESC_CD' ' '
'SCREEN_POP_BA_OPEN_DT' '1992-12-19'
'SCREEN_POP_CORE_AGGR_BILL_CD' 'N'
'SCREEN_POP_SPOUSE_NM' ' '
'SCREEN_POP_SBA_CD' 'N'
'SCREEN_POP_CASH_ONLY_SW' 'N'
'SCREEN_POP_CF_TY_CD' 'R'
'SCREEN_POP_OFF_GREATER6' 'N'
'SCREEN_POP_MAIL_STATE' 'CA'
'SCREEN_POP_OVERDUE_COUNT' '00'
'SCREEN_POP_ELIGIBLE_SW' 'Y'
'SCREEN_POP_READ_OK_SW' 'Y'
'SCREEN_POP_VC_ORDR_QTY' 0
'SCREEN_POP_BASE' 'HTP'
'SCREEN_POP_ON_DEMAND_PAY' 'N'
'SCREEN_POP_BA_FRGN_LNG_CD' 'SP'
'SCREEN_POP_IC_ESTB_DT' '1992-12-19'
'SCREEN_POP_CF_ID' '67007500'
'SCREEN_POP_48HR_COUNT' '00'
'SCREEN_POP_BA_PAID_DT' ' '
'SCREEN_POP_CUST_ADDRESS' '10521 WASHINGTON AVE SGT  90280'
'SCREEN_POP_NBR_OF_DIALS' '4'
'SCREEN_POP_OFFER_RECERT_SW' 'N'
'SCREEN_POP_CUSTOMER_NAME' 'GRACIELA  MAZON'
'SCREEN_POP_THIRD_PARTY_SW' 'N'
'SCREEN_POP_LPP_SW' 'N'
'SCREEN_POP_ZIP_CODE' '90280'
2016-05-20T09:00:05.166  Interaction  svrpp004  tserv_a  GCTI-00-04544  Interaction message "EventCallDataChanged" generated
IID:01A0028365356BAC
OPER:161

2016-05-20T09:00:05.166  Trace  svrpp004  tserv_a  GCTI-00-04542  EventCallDataChanged sent to [21] (00000006 icon__voice 10.194.21.164:40142)
2016-05-20T09:00:05.166  Interaction  svrpp004  tserv_a  GCTI-00-04544  Interaction message "EventCallDataChanged" generated
IID:01A0028365356BAC
OPER:161

2016-05-20T09:00:05.166  Trace  svrpp004  tserv_a  GCTI-00-04542  EventCallDataChanged sent to [17] (00000003 icon__voice 10.138.21.228:59096)
2016-05-20T09:00:05.184  Trace  svrpp004  tserv_a  GCTI-00-04541  RequestDeletePair received from [28] (0000002c qa_gad 10.138.21.179:43819)
message RequestDeletePair
AttributeReferenceID 115
AttributeThisDN '1264995'
AttributeConnID 01a0028365356bac
AttributeDataKey 'CustomerSegment'
2016-05-20T09:00:05.184  Interaction  svrpp004  tserv_a  GCTI-00-04543  Interaction message "RequestDeletePair" received from 28 ("qa_gad")
TDN:1264995
IID:01A0028365356BAC
OPER:33

@09:00:05.1844 Call [01a0028365356bac]: urid 001d0079
@09:00:05.1844 [BSYNC] Trace: Send to backup (tserv_b) [14]:
message RequestSetCallInfo
AttributeLastTransferOrigDN '1760001'
AttributeLastTransferConnID 01a0028365356bac
AttributeLastTransferHomeLocation 'sip_a@'
AttributeFirstTransferOrigDN '1760001'
AttributeFirstTransferConnID 01a0028365356bac
AttributeFirstTransferHomeLocation 'sip_a@'
AttributeUpdateRevision 1900665
AttributeUserData [2952] 00 66 00 00..
'SITE_ARRIVED' ''
'XFER_FLAG' 'N'
'UTILITY' 'ABC'
'DNIS' '1765007'
'RouterData70' '("t"="1463759850 497")'
'REQUESTED_CALL_TYPE' 'ABC_ResMiscEng'
'REQUESTED_SKILL' 'ABC ResMiscEng'
'AGENTSAVAILABLE' 'Y'
'GVP_AGENT_XFER_RP' '1760001'
'RRequestedSkills'(list)
'ServiceObjective' ''
'BIZREZ' 'Residential'
'CALLER_GOAL' 'emergency'
'CARE_PHRASE_OFFERED' 'N'
'CREDIT_PHRASE_OFFERED' 'N'
'HOLIDAY' 'N'
'IVR_ACCOUNT_NUM_R' '0314011786'
'IVR_DISPOSITION_1' ''
'IVR_DISPOSITION_2' ''
'IVR_DISPOSITION_3' ''
'IVR_LAST_STATE' ''
'IVR_PATH_PEG_NUMBERS' '118,110,111'
'IVR_SS_COLETION_CODE' 'N'
'OUTBOUND_DISPOSITION' ''
'SAFE_ACCESS_PHRASE_OFFERED' 'N'
'GVP-Session-ID' 'AD565000-FF69-A878-2D33-EDBAB146E99E;gvp.rm.datanodes=1|2;gvp.rm.tenant-id=101_ABC_Main'
'ACTUAL_CALL_TYPE' 'ABC_ResEmergEng'
'ACTUAL_SKILL' 'ABC_Res_Emrgncy_Eng'
'VIRTUAL_QUEUE' 'ABC_ResEmergEng_VQ'
'LANGUAGE' 'English'
'RVQDBID' ''
'LBR_ORIG' '106:365'
'LBR_TS' '759886483'
'LBR_SNUM' '65'
'RTargetTypeSelected' '4'
'RTargetRuleSelected' ''
'RTargetObjectSelected' '1760804_8800'
'RTargetObjSelDBID' '12912'
'RTargetAgentSelected' ''
'RTargetAgSelDBID' ''
'RTargetPlaceSelected' ''
'RTargetPlSelDBID' ''
'RTenantDBID' '101'
'RStrategyName' 'ABC_PostGVP_AvayaAcd'
'RStrategyDBID' '410'
'CBR-actual_volume' ''
'CBR-Interaction_cost' ''
'CBR-contract_DBIDs' ''
'CBR-IT-path_DBIDs' ''
'UU_DATA' bin: 37 33 36 35.. (len=32)
'SCREEN_POP_MAIL_CITY' 'SOUTH GATE'
'SCREEN_POP_BA_STAT_CD' 'AC'
'SCREEN_POP_CHECK_DIGIT' '1'
'SCREEN_POP_OFFER_AMORT_SW' 'N'
'SCREEN_POP_MAIL_ADDRESS' '10521 WASHINGTON AVE'
'SCREEN_POP_MAIL_ZIP' '90280'
'SCREEN_POP_ASC_BILL_CYC_ID' '12'
'RESP_ACCOUNT_ID' '67007500'
'SCREEN_POP_HOME_PHONE_EXT' '0000000000'
'SCREEN_POP_CUST_SEGMENT' ' '
'SCREEN_POP_MED_BASELINE_SW' 'N'
'SCREEN_POP_EMAIL_ADDR' ' '
'SCREEN_POP_CARE_SW' 'N'
'SCREEN_POP_OVER_ONE_YR' 'Y'
'SCREEN_POP_CURR_BAL_DUE' '0.00'
'SCREEN_POP_YTD_VARIANCE' '0.00'
'SCREEN_POP_HOME_PHONE' '1235672686'
'SCREEN_POP_CUST_TY_CD' 'IC'
'SCREEN_POP_ON_SILE_PAY' 'N'
'SCREEN_POP_CUST_ID' '181134451'
'SCREEN_POP_MAIL_ZIP4' '6943'
'SCREEN_POP_BA_TERM_DT' ' '
'SCREEN_POP_BA_TY_CD' 'C'
'SCREEN_POP_NO_VC_ORDR_QTY' 0
'SCREEN_POP_BA_SPCL_LDGR_SW' 'N'
'SCREEN_POP_BA_CLS_DESC_CD' ' '
'SCREEN_POP_BA_OPEN_DT' '1992-12-19'
'SCREEN_POP_CORE_AGGR_BILL_CD' 'N'
'SCREEN_POP_SPOUSE_NM' ' '
'SCREEN_POP_SBA_CD' 'N'
'SCREEN_POP_CASH_ONLY_SW' 'N'
'SCREEN_POP_CF_TY_CD' 'R'
'SCREEN_POP_OFF_GREATER6' 'N'
'SCREEN_POP_MAIL_STATE' 'CA'
'SCREEN_POP_OVERDUE_COUNT' '00'
'SCREEN_POP_ELIGIBLE_SW' 'Y'
'SCREEN_POP_READ_OK_SW' 'Y'
'SCREEN_POP_VC_ORDR_QTY' 0
'SCREEN_POP_BASE' 'HTP'
'SCREEN_POP_ON_DEMAND_PAY' 'N'
'SCREEN_POP_BA_FRGN_LNG_CD' 'SP'
'SCREEN_POP_IC_ESTB_DT' '1992-12-19'
'SCREEN_POP_CF_ID' '67007500'
'SCREEN_POP_48HR_COUNT' '00'
'SCREEN_POP_BA_PAID_DT' ' '
'SCREEN_POP_CUST_ADDRESS' '10521 WASHINGTON AVE SGT  90280'
'SCREEN_POP_NBR_OF_DIALS' '4'
'SCREEN_POP_OFFER_RECERT_SW' 'N'
'SCREEN_POP_CUSTOMER_NAME' 'GRACIELA  MAZON'
'SCREEN_POP_THIRD_PARTY_SW' 'N'
'SCREEN_POP_LPP_SW' 'N'
'SCREEN_POP_ZIP_CODE' '90280'
AttributePropagatedCallType 2
AttributeConnID 01a0028365356bac
@09:00:05.1845 [BSYNC] Trace: Sent

Title: Re: Ail.Driver.Voice TlibEventInfo - Channel Error
Post by: Defender451 on May 20, 2016, 11:13:11 PM

@09:00:05.1845 [0] 8.1.001.55 distribute_response: message EventAttachedDataChanged
AttributeEventSequenceNumber 000000000000aa8a
AttributeTimeinuSecs 184532
AttributeTimeinSecs 1463760005 (09:00:05)
AttributeReferenceID 115
AttributeThirdPartyDN '1264995'
AttributeThisDNRole 2
AttributeThisDN '1264995'
AttributeNetworkPartyRole 2
AttributeNetworkDestDN '8800::1760001'
AttributeCustomerID 'Resources'
AttributeLastTransferOrigDN '1760001'
AttributeLastTransferConnID 01a0028365356bac
AttributeLastTransferHomeLocation 'sip_a@'
AttributeFirstTransferOrigDN '1760001'
AttributeFirstTransferConnID 01a0028365356bac
AttributeFirstTransferHomeLocation 'sip_a@'
AttributeANI '12345279360'
AttributeDNIS '1290001'
AttributeUserData [2952] 00 66 00 00..
'SITE_ARRIVED' ''
'XFER_FLAG' 'N'
'UTILITY' 'ABC'
'DNIS' '1765007'
'RouterData70' '("t"="1463759850 497")'
'REQUESTED_CALL_TYPE' 'ABC_ResMiscEng'
'REQUESTED_SKILL' 'ABC ResMiscEng'
'AGENTSAVAILABLE' 'Y'
'GVP_AGENT_XFER_RP' '1760001'
'RRequestedSkills'(list)
'ServiceObjective' ''
'BIZREZ' 'Residential'
'CALLER_GOAL' 'emergency'
'CARE_PHRASE_OFFERED' 'N'
'CREDIT_PHRASE_OFFERED' 'N'
'HOLIDAY' 'N'
'IVR_ACCOUNT_NUM_R' '0314011786'
'IVR_DISPOSITION_1' ''
'IVR_DISPOSITION_2' ''
'IVR_DISPOSITION_3' ''
'IVR_LAST_STATE' ''
'IVR_PATH_PEG_NUMBERS' '118,110,111'
'IVR_SS_COLETION_CODE' 'N'
'OUTBOUND_DISPOSITION' ''
'SAFE_ACCESS_PHRASE_OFFERED' 'N'
'GVP-Session-ID' 'AD565000-FF69-A878-2D33-EDBAB146E99E;gvp.rm.datanodes=1|2;gvp.rm.tenant-id=101_ABC_Main'
'ACTUAL_CALL_TYPE' 'ABC_ResEmergEng'
'ACTUAL_SKILL' 'ABC_Res_Emrgncy_Eng'
'VIRTUAL_QUEUE' 'ABC_ResEmergEng_VQ'
'LANGUAGE' 'English'
'RVQDBID' ''
'LBR_ORIG' '106:365'
'LBR_TS' '759886483'
'LBR_SNUM' '65'
'RTargetTypeSelected' '4'
'RTargetRuleSelected' ''
'RTargetObjectSelected' '1760804_8800'
'RTargetObjSelDBID' '12912'
'RTargetAgentSelected' ''
'RTargetAgSelDBID' ''
'RTargetPlaceSelected' ''
'RTargetPlSelDBID' ''
'RTenantDBID' '101'
'RStrategyName' 'ABC_PostGVP_AvayaAcd'
'RStrategyDBID' '410'
'CBR-actual_volume' ''
'CBR-Interaction_cost' ''
'CBR-contract_DBIDs' ''
'CBR-IT-path_DBIDs' ''
'UU_DATA' bin: 37 33 36 35.. (len=32)
'SCREEN_POP_MAIL_CITY' 'SOUTH GATE'
'SCREEN_POP_BA_STAT_CD' 'AC'
'SCREEN_POP_CHECK_DIGIT' '1'
'SCREEN_POP_OFFER_AMORT_SW' 'N'
'SCREEN_POP_MAIL_ADDRESS' '10521 WASHINGTON AVE'
'SCREEN_POP_MAIL_ZIP' '90280'
'SCREEN_POP_ASC_BILL_CYC_ID' '12'
'RESP_ACCOUNT_ID' '67007500'
'SCREEN_POP_HOME_PHONE_EXT' '0000000000'
'SCREEN_POP_CUST_SEGMENT' ' '
'SCREEN_POP_MED_BASELINE_SW' 'N'
'SCREEN_POP_EMAIL_ADDR' ' '
'SCREEN_POP_CARE_SW' 'N'
'SCREEN_POP_OVER_ONE_YR' 'Y'
'SCREEN_POP_CURR_BAL_DUE' '0.00'
'SCREEN_POP_YTD_VARIANCE' '0.00'
'SCREEN_POP_HOME_PHONE' '1235672686'
'SCREEN_POP_CUST_TY_CD' 'IC'
'SCREEN_POP_ON_SILE_PAY' 'N'
'SCREEN_POP_CUST_ID' '181134451'
'SCREEN_POP_MAIL_ZIP4' '6943'
'SCREEN_POP_BA_TERM_DT' ' '
'SCREEN_POP_BA_TY_CD' 'C'
'SCREEN_POP_NO_VC_ORDR_QTY' 0
'SCREEN_POP_BA_SPCL_LDGR_SW' 'N'
'SCREEN_POP_BA_CLS_DESC_CD' ' '
'SCREEN_POP_BA_OPEN_DT' '1992-12-19'
'SCREEN_POP_CORE_AGGR_BILL_CD' 'N'
'SCREEN_POP_SPOUSE_NM' ' '
'SCREEN_POP_SBA_CD' 'N'
'SCREEN_POP_CASH_ONLY_SW' 'N'
'SCREEN_POP_CF_TY_CD' 'R'
'SCREEN_POP_OFF_GREATER6' 'N'
'SCREEN_POP_MAIL_STATE' 'CA'
'SCREEN_POP_OVERDUE_COUNT' '00'
'SCREEN_POP_ELIGIBLE_SW' 'Y'
'SCREEN_POP_READ_OK_SW' 'Y'
'SCREEN_POP_VC_ORDR_QTY' 0
'SCREEN_POP_BASE' 'HTP'
'SCREEN_POP_ON_DEMAND_PAY' 'N'
'SCREEN_POP_BA_FRGN_LNG_CD' 'SP'
'SCREEN_POP_IC_ESTB_DT' '1992-12-19'
'SCREEN_POP_CF_ID' '67007500'
'SCREEN_POP_48HR_COUNT' '00'
'SCREEN_POP_BA_PAID_DT' ' '
'SCREEN_POP_CUST_ADDRESS' '10521 WASHINGTON AVE SGT  90280'
'SCREEN_POP_NBR_OF_DIALS' '4'
'SCREEN_POP_OFFER_RECERT_SW' 'N'
'SCREEN_POP_CUSTOMER_NAME' 'GRACIELA  MAZON'
'SCREEN_POP_THIRD_PARTY_SW' 'N'
'SCREEN_POP_LPP_SW' 'N'
'SCREEN_POP_ZIP_CODE' '90280'
AttributeCallUUID '0273KK5IJKBJP0F7K4AS22LAES0000OI'
AttributeConnID 01a0028365356bac
AttributeCallID 7045
AttributePropagatedCallType 2
AttributeCallType 2
2016-05-20T09:00:05.184  Interaction  svrpp004  tserv_a  GCTI-00-04544  Interaction message "EventAttachedDataChanged" generated
TDN:1264995
OIID:01A0028365356BAC
FIID:01A0028365356BAC
ANI:12345279360
DNIS:1290001
IID:01A0028365356BAC
OPER:85

2016-05-20T09:00:05.184  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [28] (0000002c qa_gad 10.138.21.179:43819)
2016-05-20T09:00:05.184  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [27] (0000000c wde_ss__a 10.194.21.159:51068)
2016-05-20T09:00:05.184  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [26] (0000000b wde_ss__b 10.138.21.225:40195)
2016-05-20T09:00:05.184  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [23] (00000008 routing_ss_a 10.194.21.161:45984)
2016-05-20T09:00:05.184  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [24] (00000009 n_ss_ccp_b 10.138.21.225:42167)
2016-05-20T09:00:05.184  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [25] (0000000a routing_ss_b 10.138.31.225:43858)
2016-05-20T09:00:05.184  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [22] (00000007 n_ss_ccp_a 10.194.21.159:37341)
@09:00:05.1846 [ISCC] Updated call:
i c:01a0028365356bac,5133ca0 @ m:0000000000000000,0 p:3 i:00001b85 nw:0000000000000000 t:2
  p:0000000000000000,4e73ca0 @ c:01a0028365356bac,5133ca0 r:2 ----- n:1264995:
  p:0000000000000000,4dc3180 @ c:01a0028365356bac,5133ca0 r:1 ----- n:12345279360:
  p:0000000000000000,5147fc0 @ c:01a0028365356bac,5133ca0 r:10 ----- n:1800312:
@09:00:05.1846 [ISCC] UserData propagation has been started
@09:00:05.1847 [ISCC] UserData propagation has been finished
@09:00:05.1847 [BSYNC] Trace: Send to backup (tserv_b) [14]:
message RequestSetCallInfo
AttributeLastTransferOrigDN '1760001'
AttributeLastTransferConnID 01a0028365356bac
AttributeLastTransferHomeLocation 'sip_a@'
AttributeFirstTransferOrigDN '1760001'
AttributeFirstTransferConnID 01a0028365356bac
AttributeFirstTransferHomeLocation 'sip_a@'
AttributeUpdateRevision 1900665
AttributeUserData [2952] 00 66 00 00..
'SITE_ARRIVED' ''
'XFER_FLAG' 'N'
'UTILITY' 'ABC'
'DNIS' '1765007'
'RouterData70' '("t"="1463759850 497")'
'REQUESTED_CALL_TYPE' 'ABC_ResMiscEng'
'REQUESTED_SKILL' 'ABC ResMiscEng'
'AGENTSAVAILABLE' 'Y'
'GVP_AGENT_XFER_RP' '1760001'
'RRequestedSkills'(list)
'ServiceObjective' ''
'BIZREZ' 'Residential'
'CALLER_GOAL' 'emergency'
'CARE_PHRASE_OFFERED' 'N'
'CREDIT_PHRASE_OFFERED' 'N'
'HOLIDAY' 'N'
'IVR_ACCOUNT_NUM_R' '0314011786'
'IVR_DISPOSITION_1' ''
'IVR_DISPOSITION_2' ''
'IVR_DISPOSITION_3' ''
'IVR_LAST_STATE' ''
'IVR_PATH_PEG_NUMBERS' '118,110,111'
'IVR_SS_COLETION_CODE' 'N'
'OUTBOUND_DISPOSITION' ''
'SAFE_ACCESS_PHRASE_OFFERED' 'N'
'GVP-Session-ID' 'AD565000-FF69-A878-2D33-EDBAB146E99E;gvp.rm.datanodes=1|2;gvp.rm.tenant-id=101_ABC_Main'
'ACTUAL_CALL_TYPE' 'ABC_ResEmergEng'
'ACTUAL_SKILL' 'ABC_Res_Emrgncy_Eng'
'VIRTUAL_QUEUE' 'ABC_ResEmergEng_VQ'
'LANGUAGE' 'English'
'RVQDBID' ''
'LBR_ORIG' '106:365'
'LBR_TS' '759886483'
'LBR_SNUM' '65'
'RTargetTypeSelected' '4'
'RTargetRuleSelected' ''
'RTargetObjectSelected' '1760804_8800'
'RTargetObjSelDBID' '12912'
'RTargetAgentSelected' ''
'RTargetAgSelDBID' ''
'RTargetPlaceSelected' ''
'RTargetPlSelDBID' ''
'RTenantDBID' '101'
'RStrategyName' 'ABC_PostGVP_AvayaAcd'
'RStrategyDBID' '410'
'CBR-actual_volume' ''
'CBR-Interaction_cost' ''
'CBR-contract_DBIDs' ''
'CBR-IT-path_DBIDs' ''
'UU_DATA' bin: 37 33 36 35.. (len=32)
'SCREEN_POP_MAIL_CITY' 'SOUTH GATE'
'SCREEN_POP_BA_STAT_CD' 'AC'
'SCREEN_POP_CHECK_DIGIT' '1'
'SCREEN_POP_OFFER_AMORT_SW' 'N'
'SCREEN_POP_MAIL_ADDRESS' '10521 WASHINGTON AVE'
'SCREEN_POP_MAIL_ZIP' '90280'
'SCREEN_POP_ASC_BILL_CYC_ID' '12'
'RESP_ACCOUNT_ID' '67007500'
'SCREEN_POP_HOME_PHONE_EXT' '0000000000'
'SCREEN_POP_CUST_SEGMENT' ' '
'SCREEN_POP_MED_BASELINE_SW' 'N'
'SCREEN_POP_EMAIL_ADDR' ' '
'SCREEN_POP_CARE_SW' 'N'
'SCREEN_POP_OVER_ONE_YR' 'Y'
'SCREEN_POP_CURR_BAL_DUE' '0.00'
'SCREEN_POP_YTD_VARIANCE' '0.00'
'SCREEN_POP_HOME_PHONE' '1235672686'
'SCREEN_POP_CUST_TY_CD' 'IC'
'SCREEN_POP_ON_SILE_PAY' 'N'
'SCREEN_POP_CUST_ID' '181134451'
'SCREEN_POP_MAIL_ZIP4' '6943'
'SCREEN_POP_BA_TERM_DT' ' '
'SCREEN_POP_BA_TY_CD' 'C'
'SCREEN_POP_NO_VC_ORDR_QTY' 0
'SCREEN_POP_BA_SPCL_LDGR_SW' 'N'
'SCREEN_POP_BA_CLS_DESC_CD' ' '
'SCREEN_POP_BA_OPEN_DT' '1992-12-19'
'SCREEN_POP_CORE_AGGR_BILL_CD' 'N'
'SCREEN_POP_SPOUSE_NM' ' '
'SCREEN_POP_SBA_CD' 'N'
'SCREEN_POP_CASH_ONLY_SW' 'N'
'SCREEN_POP_CF_TY_CD' 'R'
'SCREEN_POP_OFF_GREATER6' 'N'
'SCREEN_POP_MAIL_STATE' 'CA'
'SCREEN_POP_OVERDUE_COUNT' '00'
'SCREEN_POP_ELIGIBLE_SW' 'Y'
'SCREEN_POP_READ_OK_SW' 'Y'
'SCREEN_POP_VC_ORDR_QTY' 0
'SCREEN_POP_BASE' 'HTP'
'SCREEN_POP_ON_DEMAND_PAY' 'N'
'SCREEN_POP_BA_FRGN_LNG_CD' 'SP'
'SCREEN_POP_IC_ESTB_DT' '1992-12-19'
'SCREEN_POP_CF_ID' '67007500'
'SCREEN_POP_48HR_COUNT' '00'
'SCREEN_POP_BA_PAID_DT' ' '
'SCREEN_POP_CUST_ADDRESS' '10521 WASHINGTON AVE SGT  90280'
'SCREEN_POP_NBR_OF_DIALS' '4'
'SCREEN_POP_OFFER_RECERT_SW' 'N'
'SCREEN_POP_CUSTOMER_NAME' 'GRACIELA  MAZON'
'SCREEN_POP_THIRD_PARTY_SW' 'N'
'SCREEN_POP_LPP_SW' 'N'
'SCREEN_POP_ZIP_CODE' '90280'
AttributePropagatedCallType 2
AttributeConnID 01a0028365356bac
@09:00:05.1848 [BSYNC] Trace: Sent
@09:00:05.1848 [0] 8.1.001.55 distribute call/party event: message EventCallDataChanged
AttributeEventSequenceNumber 000000000000aa8b
AttributeTimeSta 573f34850002d1f1
AttributeConnID 01a0028365356bac
AttributeCallUUID '0273KK5IJKBJP0F7K4AS22LAES0000OI'
AttributeCtrlParty '1264995'
AttributeUserData [2952] 00 66 00 00..
'SITE_ARRIVED' ''
'XFER_FLAG' 'N'
'UTILITY' 'ABC'
'DNIS' '1765007'
'RouterData70' '("t"="1463759850 497")'
'REQUESTED_CALL_TYPE' 'ABC_ResMiscEng'
'REQUESTED_SKILL' 'ABC ResMiscEng'
'AGENTSAVAILABLE' 'Y'
'GVP_AGENT_XFER_RP' '1760001'
'RRequestedSkills'(list)
'ServiceObjective' ''
'BIZREZ' 'Residential'
'CALLER_GOAL' 'emergency'
'CARE_PHRASE_OFFERED' 'N'
'CREDIT_PHRASE_OFFERED' 'N'
'HOLIDAY' 'N'
'IVR_ACCOUNT_NUM_R' '0314011786'
'IVR_DISPOSITION_1' ''
'IVR_DISPOSITION_2' ''
'IVR_DISPOSITION_3' ''
'IVR_LAST_STATE' ''
'IVR_PATH_PEG_NUMBERS' '118,110,111'
'IVR_SS_COLETION_CODE' 'N'
'OUTBOUND_DISPOSITION' ''
'SAFE_ACCESS_PHRASE_OFFERED' 'N'
'GVP-Session-ID' 'AD565000-FF69-A878-2D33-EDBAB146E99E;gvp.rm.datanodes=1|2;gvp.rm.tenant-id=101_ABC_Main'
'ACTUAL_CALL_TYPE' 'ABC_ResEmergEng'
'ACTUAL_SKILL' 'ABC_Res_Emrgncy_Eng'
'VIRTUAL_QUEUE' 'ABC_ResEmergEng_VQ'
'LANGUAGE' 'English'
'RVQDBID' ''
'LBR_ORIG' '106:365'
'LBR_TS' '759886483'
'LBR_SNUM' '65'
'RTargetTypeSelected' '4'
'RTargetRuleSelected' ''
'RTargetObjectSelected' '1760804_8800'
'RTargetObjSelDBID' '12912'
'RTargetAgentSelected' ''
'RTargetAgSelDBID' ''
'RTargetPlaceSelected' ''
'RTargetPlSelDBID' ''
'RTenantDBID' '101'
'RStrategyName' 'ABC_PostGVP_AvayaAcd'
'RStrategyDBID' '410'
'CBR-actual_volume' ''
'CBR-Interaction_cost' ''
'CBR-contract_DBIDs' ''
'CBR-IT-path_DBIDs' ''
'UU_DATA' bin: 37 33 36 35.. (len=32)
'SCREEN_POP_MAIL_CITY' 'SOUTH GATE'
'SCREEN_POP_BA_STAT_CD' 'AC'
'SCREEN_POP_CHECK_DIGIT' '1'
'SCREEN_POP_OFFER_AMORT_SW' 'N'
'SCREEN_POP_MAIL_ADDRESS' '10521 WASHINGTON AVE'
'SCREEN_POP_MAIL_ZIP' '90280'
'SCREEN_POP_ASC_BILL_CYC_ID' '12'
'RESP_ACCOUNT_ID' '67007500'
'SCREEN_POP_HOME_PHONE_EXT' '0000000000'
'SCREEN_POP_CUST_SEGMENT' ' '
'SCREEN_POP_MED_BASELINE_SW' 'N'
'SCREEN_POP_EMAIL_ADDR' ' '
'SCREEN_POP_CARE_SW' 'N'
'SCREEN_POP_OVER_ONE_YR' 'Y'
'SCREEN_POP_CURR_BAL_DUE' '0.00'
'SCREEN_POP_YTD_VARIANCE' '0.00'
'SCREEN_POP_HOME_PHONE' '1235672686'
'SCREEN_POP_CUST_TY_CD' 'IC'
'SCREEN_POP_ON_SILE_PAY' 'N'
'SCREEN_POP_CUST_ID' '181134451'
'SCREEN_POP_MAIL_ZIP4' '6943'
'SCREEN_POP_BA_TERM_DT' ' '
'SCREEN_POP_BA_TY_CD' 'C'
'SCREEN_POP_NO_VC_ORDR_QTY' 0
'SCREEN_POP_BA_SPCL_LDGR_SW' 'N'
'SCREEN_POP_BA_CLS_DESC_CD' ' '
'SCREEN_POP_BA_OPEN_DT' '1992-12-19'
'SCREEN_POP_CORE_AGGR_BILL_CD' 'N'
'SCREEN_POP_SPOUSE_NM' ' '
'SCREEN_POP_SBA_CD' 'N'
'SCREEN_POP_CASH_ONLY_SW' 'N'
'SCREEN_POP_CF_TY_CD' 'R'
'SCREEN_POP_OFF_GREATER6' 'N'
'SCREEN_POP_MAIL_STATE' 'CA'
'SCREEN_POP_OVERDUE_COUNT' '00'
'SCREEN_POP_ELIGIBLE_SW' 'Y'
'SCREEN_POP_READ_OK_SW' 'Y'
'SCREEN_POP_VC_ORDR_QTY' 0
'SCREEN_POP_BASE' 'HTP'
'SCREEN_POP_ON_DEMAND_PAY' 'N'
'SCREEN_POP_BA_FRGN_LNG_CD' 'SP'
'SCREEN_POP_IC_ESTB_DT' '1992-12-19'
'SCREEN_POP_CF_ID' '67007500'
'SCREEN_POP_48HR_COUNT' '00'
'SCREEN_POP_BA_PAID_DT' ' '
'SCREEN_POP_CUST_ADDRESS' '10521 WASHINGTON AVE SGT  90280'
'SCREEN_POP_NBR_OF_DIALS' '4'
'SCREEN_POP_OFFER_RECERT_SW' 'N'
'SCREEN_POP_CUSTOMER_NAME' 'GRACIELA  MAZON'
'SCREEN_POP_THIRD_PARTY_SW' 'N'
'SCREEN_POP_LPP_SW' 'N'
'SCREEN_POP_ZIP_CODE' '90280'
2016-05-20T09:00:05.184  Interaction  svrpp004  tserv_a  GCTI-00-04544  Interaction message "EventCallDataChanged" generated
IID:01A0028365356BAC
OPER:161

2016-05-20T09:00:05.184  Trace  svrpp004  tserv_a  GCTI-00-04542  EventCallDataChanged sent to [21] (00000006 icon__voice 10.194.21.164:40142)
2016-05-20T09:00:05.184  Interaction  svrpp004  tserv_a  GCTI-00-04544  Interaction message "EventCallDataChanged" generated
IID:01A0028365356BAC
OPER:161

2016-05-20T09:00:05.184  Trace  svrpp004  tserv_a  GCTI-00-04542  EventCallDataChanged sent to [17] (00000003 icon__voice 10.138.21.228:59096)
2016-05-20T09:00:05.202  Trace  svrpp004  tserv_a  GCTI-00-04541  RequestDeletePair received from [28] (0000002c qa_gad 10.138.21.179:43819)
message RequestDeletePair
AttributeReferenceID 116
AttributeThisDN '1264995'
AttributeConnID 01a0028365356bac
AttributeDataKey 'UTILITY'
2016-05-20T09:00:05.202  Interaction  svrpp004  tserv_a  GCTI-00-04543  Interaction message "RequestDeletePair" received from 28 ("qa_gad")
TDN:1264995
IID:01A0028365356BAC
OPER:33

@09:00:05.2022 Call [01a0028365356bac]: urid 001e0079
@09:00:05.2022 [BSYNC] Trace: Send to backup (tserv_b) [14]:
message RequestSetCallInfo
AttributeLastTransferOrigDN '1760001'
AttributeLastTransferConnID 01a0028365356bac
AttributeLastTransferHomeLocation 'sip_a@'
AttributeFirstTransferOrigDN '1760001'
AttributeFirstTransferConnID 01a0028365356bac
AttributeFirstTransferHomeLocation 'sip_a@'
AttributeUpdateRevision 1966201
AttributeUserData [2937] 00 65 00 00..
'SITE_ARRIVED' ''
'XFER_FLAG' 'N'
'DNIS' '1765007'
'RouterData70' '("t"="1463759850 497")'
'REQUESTED_CALL_TYPE' 'ABC_ResMiscEng'
'REQUESTED_SKILL' 'ABC ResMiscEng'
'AGENTSAVAILABLE' 'Y'
'GVP_AGENT_XFER_RP' '1760001'
'RRequestedSkills'(list)
'ServiceObjective' ''
'BIZREZ' 'Residential'
'CALLER_GOAL' 'emergency'
'CARE_PHRASE_OFFERED' 'N'
'CREDIT_PHRASE_OFFERED' 'N'
'HOLIDAY' 'N'
'IVR_ACCOUNT_NUM_R' '0314011786'
'IVR_DISPOSITION_1' ''
'IVR_DISPOSITION_2' ''
'IVR_DISPOSITION_3' ''
'IVR_LAST_STATE' ''
'IVR_PATH_PEG_NUMBERS' '118,110,111'
'IVR_SS_COLETION_CODE' 'N'
'OUTBOUND_DISPOSITION' ''
'SAFE_ACCESS_PHRASE_OFFERED' 'N'
'GVP-Session-ID' 'AD565000-FF69-A878-2D33-EDBAB146E99E;gvp.rm.datanodes=1|2;gvp.rm.tenant-id=101_ABC_Main'
'ACTUAL_CALL_TYPE' 'ABC_ResEmergEng'
'ACTUAL_SKILL' 'ABC_Res_Emrgncy_Eng'
'VIRTUAL_QUEUE' 'ABC_ResEmergEng_VQ'
'LANGUAGE' 'English'
'RVQDBID' ''
'LBR_ORIG' '106:365'
'LBR_TS' '759886483'
'LBR_SNUM' '65'
'RTargetTypeSelected' '4'
'RTargetRuleSelected' ''
'RTargetObjectSelected' '1760804_8800'
'RTargetObjSelDBID' '12912'
'RTargetAgentSelected' ''
'RTargetAgSelDBID' ''
'RTargetPlaceSelected' ''
'RTargetPlSelDBID' ''
'RTenantDBID' '101'
'RStrategyName' 'ABC_PostGVP_AvayaAcd'
'RStrategyDBID' '410'
'CBR-actual_volume' ''
'CBR-Interaction_cost' ''
'CBR-contract_DBIDs' ''
'CBR-IT-path_DBIDs' ''
'UU_DATA' bin: 37 33 36 35.. (len=32)
'SCREEN_POP_MAIL_CITY' 'SOUTH GATE'
'SCREEN_POP_BA_STAT_CD' 'AC'
'SCREEN_POP_CHECK_DIGIT' '1'
'SCREEN_POP_OFFER_AMORT_SW' 'N'
'SCREEN_POP_MAIL_ADDRESS' '10521 WASHINGTON AVE'
'SCREEN_POP_MAIL_ZIP' '90280'
'SCREEN_POP_ASC_BILL_CYC_ID' '12'
'RESP_ACCOUNT_ID' '67007500'
'SCREEN_POP_HOME_PHONE_EXT' '0000000000'
'SCREEN_POP_CUST_SEGMENT' ' '
'SCREEN_POP_MED_BASELINE_SW' 'N'
'SCREEN_POP_EMAIL_ADDR' ' '
'SCREEN_POP_CARE_SW' 'N'
'SCREEN_POP_OVER_ONE_YR' 'Y'
'SCREEN_POP_CURR_BAL_DUE' '0.00'
'SCREEN_POP_YTD_VARIANCE' '0.00'
'SCREEN_POP_HOME_PHONE' '1235672686'
'SCREEN_POP_CUST_TY_CD' 'IC'
'SCREEN_POP_ON_SILE_PAY' 'N'
'SCREEN_POP_CUST_ID' '181134451'
'SCREEN_POP_MAIL_ZIP4' '6943'
'SCREEN_POP_BA_TERM_DT' ' '
'SCREEN_POP_BA_TY_CD' 'C'
'SCREEN_POP_NO_VC_ORDR_QTY' 0
'SCREEN_POP_BA_SPCL_LDGR_SW' 'N'
'SCREEN_POP_BA_CLS_DESC_CD' ' '
'SCREEN_POP_BA_OPEN_DT' '1992-12-19'
'SCREEN_POP_CORE_AGGR_BILL_CD' 'N'
'SCREEN_POP_SPOUSE_NM' ' '
'SCREEN_POP_SBA_CD' 'N'
'SCREEN_POP_CASH_ONLY_SW' 'N'
'SCREEN_POP_CF_TY_CD' 'R'
'SCREEN_POP_OFF_GREATER6' 'N'
'SCREEN_POP_MAIL_STATE' 'CA'
'SCREEN_POP_OVERDUE_COUNT' '00'
'SCREEN_POP_ELIGIBLE_SW' 'Y'
'SCREEN_POP_READ_OK_SW' 'Y'
'SCREEN_POP_VC_ORDR_QTY' 0
'SCREEN_POP_BASE' 'HTP'
'SCREEN_POP_ON_DEMAND_PAY' 'N'
'SCREEN_POP_BA_FRGN_LNG_CD' 'SP'
'SCREEN_POP_IC_ESTB_DT' '1992-12-19'
'SCREEN_POP_CF_ID' '67007500'
'SCREEN_POP_48HR_COUNT' '00'
'SCREEN_POP_BA_PAID_DT' ' '
'SCREEN_POP_CUST_ADDRESS' '10521 WASHINGTON AVE SGT  90280'
'SCREEN_POP_NBR_OF_DIALS' '4'
'SCREEN_POP_OFFER_RECERT_SW' 'N'
'SCREEN_POP_CUSTOMER_NAME' 'GRACIELA  MAZON'
'SCREEN_POP_THIRD_PARTY_SW' 'N'
'SCREEN_POP_LPP_SW' 'N'
'SCREEN_POP_ZIP_CODE' '90280'
AttributePropagatedCallType 2
AttributeConnID 01a0028365356bac
@09:00:05.2023 [BSYNC] Trace: Sent

Title: Re: Ail.Driver.Voice TlibEventInfo - Channel Error
Post by: Defender451 on May 20, 2016, 11:14:01 PM

@09:00:05.2023 [0] 8.1.001.55 distribute_response: message EventAttachedDataChanged
AttributeEventSequenceNumber 000000000000aa8c
AttributeTimeinuSecs 202351
AttributeTimeinSecs 1463760005 (09:00:05)
AttributeReferenceID 116
AttributeThirdPartyDN '1264995'
AttributeThisDNRole 2
AttributeThisDN '1264995'
AttributeNetworkPartyRole 2
AttributeNetworkDestDN '8800::1760001'
AttributeCustomerID 'Resources'
AttributeLastTransferOrigDN '1760001'
AttributeLastTransferConnID 01a0028365356bac
AttributeLastTransferHomeLocation 'sip_a@'
AttributeFirstTransferOrigDN '1760001'
AttributeFirstTransferConnID 01a0028365356bac
AttributeFirstTransferHomeLocation 'sip_a@'
AttributeANI '12345279360'
AttributeDNIS '1290001'
AttributeUserData [2937] 00 65 00 00..
'SITE_ARRIVED' ''
'XFER_FLAG' 'N'
'DNIS' '1765007'
'RouterData70' '("t"="1463759850 497")'
'REQUESTED_CALL_TYPE' 'ABC_ResMiscEng'
'REQUESTED_SKILL' 'ABC ResMiscEng'
'AGENTSAVAILABLE' 'Y'
'GVP_AGENT_XFER_RP' '1760001'
'RRequestedSkills'(list)
'ServiceObjective' ''
'BIZREZ' 'Residential'
'CALLER_GOAL' 'emergency'
'CARE_PHRASE_OFFERED' 'N'
'CREDIT_PHRASE_OFFERED' 'N'
'HOLIDAY' 'N'
'IVR_ACCOUNT_NUM_R' '0314011786'
'IVR_DISPOSITION_1' ''
'IVR_DISPOSITION_2' ''
'IVR_DISPOSITION_3' ''
'IVR_LAST_STATE' ''
'IVR_PATH_PEG_NUMBERS' '118,110,111'
'IVR_SS_COLETION_CODE' 'N'
'OUTBOUND_DISPOSITION' ''
'SAFE_ACCESS_PHRASE_OFFERED' 'N'
'GVP-Session-ID' 'AD565000-FF69-A878-2D33-EDBAB146E99E;gvp.rm.datanodes=1|2;gvp.rm.tenant-id=101_ABC_Main'
'ACTUAL_CALL_TYPE' 'ABC_ResEmergEng'
'ACTUAL_SKILL' 'ABC_Res_Emrgncy_Eng'
'VIRTUAL_QUEUE' 'ABC_ResEmergEng_VQ'
'LANGUAGE' 'English'
'RVQDBID' ''
'LBR_ORIG' '106:365'
'LBR_TS' '759886483'
'LBR_SNUM' '65'
'RTargetTypeSelected' '4'
'RTargetRuleSelected' ''
'RTargetObjectSelected' '1760804_8800'
'RTargetObjSelDBID' '12912'
'RTargetAgentSelected' ''
'RTargetAgSelDBID' ''
'RTargetPlaceSelected' ''
'RTargetPlSelDBID' ''
'RTenantDBID' '101'
'RStrategyName' 'ABC_PostGVP_AvayaAcd'
'RStrategyDBID' '410'
'CBR-actual_volume' ''
'CBR-Interaction_cost' ''
'CBR-contract_DBIDs' ''
'CBR-IT-path_DBIDs' ''
'UU_DATA' bin: 37 33 36 35.. (len=32)
'SCREEN_POP_MAIL_CITY' 'SOUTH GATE'
'SCREEN_POP_BA_STAT_CD' 'AC'
'SCREEN_POP_CHECK_DIGIT' '1'
'SCREEN_POP_OFFER_AMORT_SW' 'N'
'SCREEN_POP_MAIL_ADDRESS' '10521 WASHINGTON AVE'
'SCREEN_POP_MAIL_ZIP' '90280'
'SCREEN_POP_ASC_BILL_CYC_ID' '12'
'RESP_ACCOUNT_ID' '67007500'
'SCREEN_POP_HOME_PHONE_EXT' '0000000000'
'SCREEN_POP_CUST_SEGMENT' ' '
'SCREEN_POP_MED_BASELINE_SW' 'N'
'SCREEN_POP_EMAIL_ADDR' ' '
'SCREEN_POP_CARE_SW' 'N'
'SCREEN_POP_OVER_ONE_YR' 'Y'
'SCREEN_POP_CURR_BAL_DUE' '0.00'
'SCREEN_POP_YTD_VARIANCE' '0.00'
'SCREEN_POP_HOME_PHONE' '1235672686'
'SCREEN_POP_CUST_TY_CD' 'IC'
'SCREEN_POP_ON_SILE_PAY' 'N'
'SCREEN_POP_CUST_ID' '181134451'
'SCREEN_POP_MAIL_ZIP4' '6943'
'SCREEN_POP_BA_TERM_DT' ' '
'SCREEN_POP_BA_TY_CD' 'C'
'SCREEN_POP_NO_VC_ORDR_QTY' 0
'SCREEN_POP_BA_SPCL_LDGR_SW' 'N'
'SCREEN_POP_BA_CLS_DESC_CD' ' '
'SCREEN_POP_BA_OPEN_DT' '1992-12-19'
'SCREEN_POP_CORE_AGGR_BILL_CD' 'N'
'SCREEN_POP_SPOUSE_NM' ' '
'SCREEN_POP_SBA_CD' 'N'
'SCREEN_POP_CASH_ONLY_SW' 'N'
'SCREEN_POP_CF_TY_CD' 'R'
'SCREEN_POP_OFF_GREATER6' 'N'
'SCREEN_POP_MAIL_STATE' 'CA'
'SCREEN_POP_OVERDUE_COUNT' '00'
'SCREEN_POP_ELIGIBLE_SW' 'Y'
'SCREEN_POP_READ_OK_SW' 'Y'
'SCREEN_POP_VC_ORDR_QTY' 0
'SCREEN_POP_BASE' 'HTP'
'SCREEN_POP_ON_DEMAND_PAY' 'N'
'SCREEN_POP_BA_FRGN_LNG_CD' 'SP'
'SCREEN_POP_IC_ESTB_DT' '1992-12-19'
'SCREEN_POP_CF_ID' '67007500'
'SCREEN_POP_48HR_COUNT' '00'
'SCREEN_POP_BA_PAID_DT' ' '
'SCREEN_POP_CUST_ADDRESS' '10521 WASHINGTON AVE SGT  90280'
'SCREEN_POP_NBR_OF_DIALS' '4'
'SCREEN_POP_OFFER_RECERT_SW' 'N'
'SCREEN_POP_CUSTOMER_NAME' 'GRACIELA  MAZON'
'SCREEN_POP_THIRD_PARTY_SW' 'N'
'SCREEN_POP_LPP_SW' 'N'
'SCREEN_POP_ZIP_CODE' '90280'
AttributeCallUUID '0273KK5IJKBJP0F7K4AS22LAES0000OI'
AttributeConnID 01a0028365356bac
AttributeCallID 7045
AttributePropagatedCallType 2
AttributeCallType 2
2016-05-20T09:00:05.202  Interaction  svrpp004  tserv_a  GCTI-00-04544  Interaction message "EventAttachedDataChanged" generated
TDN:1264995
OIID:01A0028365356BAC
FIID:01A0028365356BAC
ANI:12345279360
DNIS:1290001
IID:01A0028365356BAC
OPER:85

2016-05-20T09:00:05.202  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [28] (0000002c qa_gad 10.138.21.179:43819)
2016-05-20T09:00:05.202  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [27] (0000000c wde_ss__a 10.194.21.159:51068)
2016-05-20T09:00:05.202  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [26] (0000000b wde_ss__b 10.138.21.225:40195)
2016-05-20T09:00:05.202  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [23] (00000008 routing_ss_a 10.194.21.161:45984)
2016-05-20T09:00:05.202  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [24] (00000009 n_ss_ccp_b 10.138.21.225:42167)
2016-05-20T09:00:05.202  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [25] (0000000a routing_ss_b 10.138.31.225:43858)
2016-05-20T09:00:05.202  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [22] (00000007 n_ss_ccp_a 10.194.21.159:37341)
@09:00:05.2024 [ISCC] Updated call:
i c:01a0028365356bac,5133ca0 @ m:0000000000000000,0 p:3 i:00001b85 nw:0000000000000000 t:2
  p:0000000000000000,4e73ca0 @ c:01a0028365356bac,5133ca0 r:2 ----- n:1264995:
  p:0000000000000000,4dc3180 @ c:01a0028365356bac,5133ca0 r:1 ----- n:12345279360:
  p:0000000000000000,5147fc0 @ c:01a0028365356bac,5133ca0 r:10 ----- n:1800312:
@09:00:05.2024 [ISCC] UserData propagation has been started
@09:00:05.2025 [ISCC] UserData propagation has been finished
@09:00:05.2025 [BSYNC] Trace: Send to backup (tserv_b) [14]:
message RequestSetCallInfo
AttributeLastTransferOrigDN '1760001'
AttributeLastTransferConnID 01a0028365356bac
AttributeLastTransferHomeLocation 'sip_a@'
AttributeFirstTransferOrigDN '1760001'
AttributeFirstTransferConnID 01a0028365356bac
AttributeFirstTransferHomeLocation 'sip_a@'
AttributeUpdateRevision 1966201
AttributeUserData [2937] 00 65 00 00..
'SITE_ARRIVED' ''
'XFER_FLAG' 'N'
'DNIS' '1765007'
'RouterData70' '("t"="1463759850 497")'
'REQUESTED_CALL_TYPE' 'ABC_ResMiscEng'
'REQUESTED_SKILL' 'ABC ResMiscEng'
'AGENTSAVAILABLE' 'Y'
'GVP_AGENT_XFER_RP' '1760001'
'RRequestedSkills'(list)
'ServiceObjective' ''
'BIZREZ' 'Residential'
'CALLER_GOAL' 'emergency'
'CARE_PHRASE_OFFERED' 'N'
'CREDIT_PHRASE_OFFERED' 'N'
'HOLIDAY' 'N'
'IVR_ACCOUNT_NUM_R' '0314011786'
'IVR_DISPOSITION_1' ''
'IVR_DISPOSITION_2' ''
'IVR_DISPOSITION_3' ''
'IVR_LAST_STATE' ''
'IVR_PATH_PEG_NUMBERS' '118,110,111'
'IVR_SS_COLETION_CODE' 'N'
'OUTBOUND_DISPOSITION' ''
'SAFE_ACCESS_PHRASE_OFFERED' 'N'
'GVP-Session-ID' 'AD565000-FF69-A878-2D33-EDBAB146E99E;gvp.rm.datanodes=1|2;gvp.rm.tenant-id=101_ABC_Main'
'ACTUAL_CALL_TYPE' 'ABC_ResEmergEng'
'ACTUAL_SKILL' 'ABC_Res_Emrgncy_Eng'
'VIRTUAL_QUEUE' 'ABC_ResEmergEng_VQ'
'LANGUAGE' 'English'
'RVQDBID' ''
'LBR_ORIG' '106:365'
'LBR_TS' '759886483'
'LBR_SNUM' '65'
'RTargetTypeSelected' '4'
'RTargetRuleSelected' ''
'RTargetObjectSelected' '1760804_8800'
'RTargetObjSelDBID' '12912'
'RTargetAgentSelected' ''
'RTargetAgSelDBID' ''
'RTargetPlaceSelected' ''
'RTargetPlSelDBID' ''
'RTenantDBID' '101'
'RStrategyName' 'ABC_PostGVP_AvayaAcd'
'RStrategyDBID' '410'
'CBR-actual_volume' ''
'CBR-Interaction_cost' ''
'CBR-contract_DBIDs' ''
'CBR-IT-path_DBIDs' ''
'UU_DATA' bin: 37 33 36 35.. (len=32)
'SCREEN_POP_MAIL_CITY' 'SOUTH GATE'
'SCREEN_POP_BA_STAT_CD' 'AC'
'SCREEN_POP_CHECK_DIGIT' '1'
'SCREEN_POP_OFFER_AMORT_SW' 'N'
'SCREEN_POP_MAIL_ADDRESS' '10521 WASHINGTON AVE'
'SCREEN_POP_MAIL_ZIP' '90280'
'SCREEN_POP_ASC_BILL_CYC_ID' '12'
'RESP_ACCOUNT_ID' '67007500'
'SCREEN_POP_HOME_PHONE_EXT' '0000000000'
'SCREEN_POP_CUST_SEGMENT' ' '
'SCREEN_POP_MED_BASELINE_SW' 'N'
'SCREEN_POP_EMAIL_ADDR' ' '
'SCREEN_POP_CARE_SW' 'N'
'SCREEN_POP_OVER_ONE_YR' 'Y'
'SCREEN_POP_CURR_BAL_DUE' '0.00'
'SCREEN_POP_YTD_VARIANCE' '0.00'
'SCREEN_POP_HOME_PHONE' '1235672686'
'SCREEN_POP_CUST_TY_CD' 'IC'
'SCREEN_POP_ON_SILE_PAY' 'N'
'SCREEN_POP_CUST_ID' '181134451'
'SCREEN_POP_MAIL_ZIP4' '6943'
'SCREEN_POP_BA_TERM_DT' ' '
'SCREEN_POP_BA_TY_CD' 'C'
'SCREEN_POP_NO_VC_ORDR_QTY' 0
'SCREEN_POP_BA_SPCL_LDGR_SW' 'N'
'SCREEN_POP_BA_CLS_DESC_CD' ' '
'SCREEN_POP_BA_OPEN_DT' '1992-12-19'
'SCREEN_POP_CORE_AGGR_BILL_CD' 'N'
'SCREEN_POP_SPOUSE_NM' ' '
'SCREEN_POP_SBA_CD' 'N'
'SCREEN_POP_CASH_ONLY_SW' 'N'
'SCREEN_POP_CF_TY_CD' 'R'
'SCREEN_POP_OFF_GREATER6' 'N'
'SCREEN_POP_MAIL_STATE' 'CA'
'SCREEN_POP_OVERDUE_COUNT' '00'
'SCREEN_POP_ELIGIBLE_SW' 'Y'
'SCREEN_POP_READ_OK_SW' 'Y'
'SCREEN_POP_VC_ORDR_QTY' 0
'SCREEN_POP_BASE' 'HTP'
'SCREEN_POP_ON_DEMAND_PAY' 'N'
'SCREEN_POP_BA_FRGN_LNG_CD' 'SP'
'SCREEN_POP_IC_ESTB_DT' '1992-12-19'
'SCREEN_POP_CF_ID' '67007500'
'SCREEN_POP_48HR_COUNT' '00'
'SCREEN_POP_BA_PAID_DT' ' '
'SCREEN_POP_CUST_ADDRESS' '10521 WASHINGTON AVE SGT  90280'
'SCREEN_POP_NBR_OF_DIALS' '4'
'SCREEN_POP_OFFER_RECERT_SW' 'N'
'SCREEN_POP_CUSTOMER_NAME' 'GRACIELA  MAZON'
'SCREEN_POP_THIRD_PARTY_SW' 'N'
'SCREEN_POP_LPP_SW' 'N'
'SCREEN_POP_ZIP_CODE' '90280'
AttributePropagatedCallType 2
AttributeConnID 01a0028365356bac
@09:00:05.2026 [BSYNC] Trace: Sent
@09:00:05.2026 [0] 8.1.001.55 distribute call/party event: message EventCallDataChanged
AttributeEventSequenceNumber 000000000000aa8d
AttributeTimeSta 573f348500031775
AttributeConnID 01a0028365356bac
AttributeCallUUID '0273KK5IJKBJP0F7K4AS22LAES0000OI'
AttributeCtrlParty '1264995'
AttributeUserData [2937] 00 65 00 00..
'SITE_ARRIVED' ''
'XFER_FLAG' 'N'
'DNIS' '1765007'
'RouterData70' '("t"="1463759850 497")'
'REQUESTED_CALL_TYPE' 'ABC_ResMiscEng'
'REQUESTED_SKILL' 'ABC ResMiscEng'
'AGENTSAVAILABLE' 'Y'
'GVP_AGENT_XFER_RP' '1760001'
'RRequestedSkills'(list)
'ServiceObjective' ''
'BIZREZ' 'Residential'
'CALLER_GOAL' 'emergency'
'CARE_PHRASE_OFFERED' 'N'
'CREDIT_PHRASE_OFFERED' 'N'
'HOLIDAY' 'N'
'IVR_ACCOUNT_NUM_R' '0314011786'
'IVR_DISPOSITION_1' ''
'IVR_DISPOSITION_2' ''
'IVR_DISPOSITION_3' ''
'IVR_LAST_STATE' ''
'IVR_PATH_PEG_NUMBERS' '118,110,111'
'IVR_SS_COLETION_CODE' 'N'
'OUTBOUND_DISPOSITION' ''
'SAFE_ACCESS_PHRASE_OFFERED' 'N'
'GVP-Session-ID' 'AD565000-FF69-A878-2D33-EDBAB146E99E;gvp.rm.datanodes=1|2;gvp.rm.tenant-id=101_ABC_Main'
'ACTUAL_CALL_TYPE' 'ABC_ResEmergEng'
'ACTUAL_SKILL' 'ABC_Res_Emrgncy_Eng'
'VIRTUAL_QUEUE' 'ABC_ResEmergEng_VQ'
'LANGUAGE' 'English'
'RVQDBID' ''
'LBR_ORIG' '106:365'
'LBR_TS' '759886483'
'LBR_SNUM' '65'
'RTargetTypeSelected' '4'
'RTargetRuleSelected' ''
'RTargetObjectSelected' '1760804_8800'
'RTargetObjSelDBID' '12912'
'RTargetAgentSelected' ''
'RTargetAgSelDBID' ''
'RTargetPlaceSelected' ''
'RTargetPlSelDBID' ''
'RTenantDBID' '101'
'RStrategyName' 'ABC_PostGVP_AvayaAcd'
'RStrategyDBID' '410'
'CBR-actual_volume' ''
'CBR-Interaction_cost' ''
'CBR-contract_DBIDs' ''
'CBR-IT-path_DBIDs' ''
'UU_DATA' bin: 37 33 36 35.. (len=32)
'SCREEN_POP_MAIL_CITY' 'SOUTH GATE'
'SCREEN_POP_BA_STAT_CD' 'AC'
'SCREEN_POP_CHECK_DIGIT' '1'
'SCREEN_POP_OFFER_AMORT_SW' 'N'
'SCREEN_POP_MAIL_ADDRESS' '10521 WASHINGTON AVE'
'SCREEN_POP_MAIL_ZIP' '90280'
'SCREEN_POP_ASC_BILL_CYC_ID' '12'
'RESP_ACCOUNT_ID' '67007500'
'SCREEN_POP_HOME_PHONE_EXT' '0000000000'
'SCREEN_POP_CUST_SEGMENT' ' '
'SCREEN_POP_MED_BASELINE_SW' 'N'
'SCREEN_POP_EMAIL_ADDR' ' '
'SCREEN_POP_CARE_SW' 'N'
'SCREEN_POP_OVER_ONE_YR' 'Y'
'SCREEN_POP_CURR_BAL_DUE' '0.00'
'SCREEN_POP_YTD_VARIANCE' '0.00'
'SCREEN_POP_HOME_PHONE' '1235672686'
'SCREEN_POP_CUST_TY_CD' 'IC'
'SCREEN_POP_ON_SILE_PAY' 'N'
'SCREEN_POP_CUST_ID' '181134451'
'SCREEN_POP_MAIL_ZIP4' '6943'
'SCREEN_POP_BA_TERM_DT' ' '
'SCREEN_POP_BA_TY_CD' 'C'
'SCREEN_POP_NO_VC_ORDR_QTY' 0
'SCREEN_POP_BA_SPCL_LDGR_SW' 'N'
'SCREEN_POP_BA_CLS_DESC_CD' ' '
'SCREEN_POP_BA_OPEN_DT' '1992-12-19'
'SCREEN_POP_CORE_AGGR_BILL_CD' 'N'
'SCREEN_POP_SPOUSE_NM' ' '
'SCREEN_POP_SBA_CD' 'N'
'SCREEN_POP_CASH_ONLY_SW' 'N'
'SCREEN_POP_CF_TY_CD' 'R'
'SCREEN_POP_OFF_GREATER6' 'N'
'SCREEN_POP_MAIL_STATE' 'CA'
'SCREEN_POP_OVERDUE_COUNT' '00'
'SCREEN_POP_ELIGIBLE_SW' 'Y'
'SCREEN_POP_READ_OK_SW' 'Y'
'SCREEN_POP_VC_ORDR_QTY' 0
'SCREEN_POP_BASE' 'HTP'
'SCREEN_POP_ON_DEMAND_PAY' 'N'
'SCREEN_POP_BA_FRGN_LNG_CD' 'SP'
'SCREEN_POP_IC_ESTB_DT' '1992-12-19'
'SCREEN_POP_CF_ID' '67007500'
'SCREEN_POP_48HR_COUNT' '00'
'SCREEN_POP_BA_PAID_DT' ' '
'SCREEN_POP_CUST_ADDRESS' '10521 WASHINGTON AVE SGT  90280'
'SCREEN_POP_NBR_OF_DIALS' '4'
'SCREEN_POP_OFFER_RECERT_SW' 'N'
'SCREEN_POP_CUSTOMER_NAME' 'GRACIELA  MAZON'
'SCREEN_POP_THIRD_PARTY_SW' 'N'
'SCREEN_POP_LPP_SW' 'N'
'SCREEN_POP_ZIP_CODE' '90280'
2016-05-20T09:00:05.202  Interaction  svrpp004  tserv_a  GCTI-00-04544  Interaction message "EventCallDataChanged" generated
IID:01A0028365356BAC
OPER:161

2016-05-20T09:00:05.202  Trace  svrpp004  tserv_a  GCTI-00-04542  EventCallDataChanged sent to [21] (00000006 icon__voice 10.194.21.164:40142)
2016-05-20T09:00:05.202  Interaction  svrpp004  tserv_a  GCTI-00-04544  Interaction message "EventCallDataChanged" generated
IID:01A0028365356BAC
OPER:161

2016-05-20T09:00:05.202  Trace  svrpp004  tserv_a  GCTI-00-04542  EventCallDataChanged sent to [17] (00000003 icon__voice 10.138.21.228:59096)
2016-05-20T09:00:05.219  Trace  svrpp004  tserv_a  GCTI-00-04541  RequestDeletePair received from [28] (0000002c qa_gad 10.138.21.179:43819)
message RequestDeletePair
AttributeReferenceID 117
AttributeThisDN '1264995'
AttributeConnID 01a0028365356bac
AttributeDataKey 'RTargetRuleSelected'
2016-05-20T09:00:05.219  Interaction  svrpp004  tserv_a  GCTI-00-04543  Interaction message "RequestDeletePair" received from 28 ("qa_gad")
TDN:1264995
IID:01A0028365356BAC
OPER:33

@09:00:05.2200 Call [01a0028365356bac]: urid 001f0079
@09:00:05.2200 [BSYNC] Trace: Send to backup (tserv_b) [14]:
message RequestSetCallInfo
AttributeLastTransferOrigDN '1760001'
AttributeLastTransferConnID 01a0028365356bac
AttributeLastTransferHomeLocation 'sip_a@'
AttributeFirstTransferOrigDN '1760001'
AttributeFirstTransferConnID 01a0028365356bac
AttributeFirstTransferHomeLocation 'sip_a@'
AttributeUpdateRevision 2031737
AttributeUserData [2913] 00 64 00 00..
'SITE_ARRIVED' ''
'XFER_FLAG' 'N'
'DNIS' '1765007'
'RouterData70' '("t"="1463759850 497")'
'REQUESTED_CALL_TYPE' 'ABC_ResMiscEng'
'REQUESTED_SKILL' 'ABC ResMiscEng'
'AGENTSAVAILABLE' 'Y'
'GVP_AGENT_XFER_RP' '1760001'
'RRequestedSkills'(list)
'ServiceObjective' ''
'BIZREZ' 'Residential'
'CALLER_GOAL' 'emergency'
'CARE_PHRASE_OFFERED' 'N'
'CREDIT_PHRASE_OFFERED' 'N'
'HOLIDAY' 'N'
'IVR_ACCOUNT_NUM_R' '0314011786'
'IVR_DISPOSITION_1' ''
'IVR_DISPOSITION_2' ''
'IVR_DISPOSITION_3' ''
'IVR_LAST_STATE' ''
'IVR_PATH_PEG_NUMBERS' '118,110,111'
'IVR_SS_COLETION_CODE' 'N'
'OUTBOUND_DISPOSITION' ''
'SAFE_ACCESS_PHRASE_OFFERED' 'N'
'GVP-Session-ID' 'AD565000-FF69-A878-2D33-EDBAB146E99E;gvp.rm.datanodes=1|2;gvp.rm.tenant-id=101_ABC_Main'
'ACTUAL_CALL_TYPE' 'ABC_ResEmergEng'
'ACTUAL_SKILL' 'ABC_Res_Emrgncy_Eng'
'VIRTUAL_QUEUE' 'ABC_ResEmergEng_VQ'
'LANGUAGE' 'English'
'RVQDBID' ''
'LBR_ORIG' '106:365'
'LBR_TS' '759886483'
'LBR_SNUM' '65'
'RTargetTypeSelected' '4'
'RTargetObjectSelected' '1760804_8800'
'RTargetObjSelDBID' '12912'
'RTargetAgentSelected' ''
'RTargetAgSelDBID' ''
'RTargetPlaceSelected' ''
'RTargetPlSelDBID' ''
'RTenantDBID' '101'
'RStrategyName' 'ABC_PostGVP_AvayaAcd'
'RStrategyDBID' '410'
'CBR-actual_volume' ''
'CBR-Interaction_cost' ''
'CBR-contract_DBIDs' ''
'CBR-IT-path_DBIDs' ''
'UU_DATA' bin: 37 33 36 35.. (len=32)
'SCREEN_POP_MAIL_CITY' 'SOUTH GATE'
'SCREEN_POP_BA_STAT_CD' 'AC'
'SCREEN_POP_CHECK_DIGIT' '1'
'SCREEN_POP_OFFER_AMORT_SW' 'N'
'SCREEN_POP_MAIL_ADDRESS' '10521 WASHINGTON AVE'
'SCREEN_POP_MAIL_ZIP' '90280'
'SCREEN_POP_ASC_BILL_CYC_ID' '12'
'RESP_ACCOUNT_ID' '67007500'
'SCREEN_POP_HOME_PHONE_EXT' '0000000000'
'SCREEN_POP_CUST_SEGMENT' ' '
'SCREEN_POP_MED_BASELINE_SW' 'N'
'SCREEN_POP_EMAIL_ADDR' ' '
'SCREEN_POP_CARE_SW' 'N'
'SCREEN_POP_OVER_ONE_YR' 'Y'
'SCREEN_POP_CURR_BAL_DUE' '0.00'
'SCREEN_POP_YTD_VARIANCE' '0.00'
'SCREEN_POP_HOME_PHONE' '1235672686'
'SCREEN_POP_CUST_TY_CD' 'IC'
'SCREEN_POP_ON_SILE_PAY' 'N'
'SCREEN_POP_CUST_ID' '181134451'
'SCREEN_POP_MAIL_ZIP4' '6943'
'SCREEN_POP_BA_TERM_DT' ' '
'SCREEN_POP_BA_TY_CD' 'C'
'SCREEN_POP_NO_VC_ORDR_QTY' 0
'SCREEN_POP_BA_SPCL_LDGR_SW' 'N'
'SCREEN_POP_BA_CLS_DESC_CD' ' '
'SCREEN_POP_BA_OPEN_DT' '1992-12-19'
'SCREEN_POP_CORE_AGGR_BILL_CD' 'N'
'SCREEN_POP_SPOUSE_NM' ' '
'SCREEN_POP_SBA_CD' 'N'
'SCREEN_POP_CASH_ONLY_SW' 'N'
'SCREEN_POP_CF_TY_CD' 'R'
'SCREEN_POP_OFF_GREATER6' 'N'
'SCREEN_POP_MAIL_STATE' 'CA'
'SCREEN_POP_OVERDUE_COUNT' '00'
'SCREEN_POP_ELIGIBLE_SW' 'Y'
'SCREEN_POP_READ_OK_SW' 'Y'
'SCREEN_POP_VC_ORDR_QTY' 0
'SCREEN_POP_BASE' 'HTP'
'SCREEN_POP_ON_DEMAND_PAY' 'N'
'SCREEN_POP_BA_FRGN_LNG_CD' 'SP'
'SCREEN_POP_IC_ESTB_DT' '1992-12-19'
'SCREEN_POP_CF_ID' '67007500'
'SCREEN_POP_48HR_COUNT' '00'
'SCREEN_POP_BA_PAID_DT' ' '
'SCREEN_POP_CUST_ADDRESS' '10521 WASHINGTON AVE SGT  90280'
'SCREEN_POP_NBR_OF_DIALS' '4'
'SCREEN_POP_OFFER_RECERT_SW' 'N'
'SCREEN_POP_CUSTOMER_NAME' 'GRACIELA  MAZON'
'SCREEN_POP_THIRD_PARTY_SW' 'N'
'SCREEN_POP_LPP_SW' 'N'
'SCREEN_POP_ZIP_CODE' '90280'
AttributePropagatedCallType 2
AttributeConnID 01a0028365356bac
@09:00:05.2201 [BSYNC] Trace: Sent

Title: Re: Ail.Driver.Voice TlibEventInfo - Channel Error
Post by: Defender451 on May 20, 2016, 11:15:40 PM

Skipping the middle
This is the last 5,000 lines of the log:

2016-05-20T09:00:06.063  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [28] (0000002c qa_gad 10.138.21.179:43819)
2016-05-20T09:00:06.063  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [27] (0000000c wde_ss__a 10.194.21.159:51068)
2016-05-20T09:00:06.063  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [26] (0000000b wde_ss__b 10.138.21.225:40195)
2016-05-20T09:00:06.063  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [23] (00000008 routing_ss_a 10.194.21.161:45984)
2016-05-20T09:00:06.063  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [24] (00000009 n_ss_ccp_b 10.138.21.225:42167)
2016-05-20T09:00:06.063  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [25] (0000000a routing_ss_b 10.138.31.225:43858)
2016-05-20T09:00:06.063  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [22] (00000007 n_ss_ccp_a 10.194.21.159:37341)
@09:00:06.0636 [ISCC] Updated call:
i c:01a0028365356bac,5133ca0 @ m:0000000000000000,0 p:3 i:00001b85 nw:0000000000000000 t:2
  p:0000000000000000,4e73ca0 @ c:01a0028365356bac,5133ca0 r:2 ----- n:1264995:
  p:0000000000000000,4dc3180 @ c:01a0028365356bac,5133ca0 r:1 ----- n:12345279360:
  p:0000000000000000,5147fc0 @ c:01a0028365356bac,5133ca0 r:10 ----- n:1800312:
@09:00:06.0636 [ISCC] UserData propagation has been started
@09:00:06.0637 [ISCC] UserData propagation has been finished
@09:00:06.0637 [BSYNC] Trace: Send to backup (tserv_b) [14]:
message RequestSetCallInfo
AttributeLastTransferOrigDN '1760001'
AttributeLastTransferConnID 01a0028365356bac
AttributeLastTransferHomeLocation 'sip_a@'
AttributeFirstTransferOrigDN '1760001'
AttributeFirstTransferConnID 01a0028365356bac
AttributeFirstTransferHomeLocation 'sip_a@'
AttributeUpdateRevision 5111929
AttributeUserData [1630] 00 35 00 00..
'RStrategyDBID' '410'
'SCREEN_POP_MAIL_CITY' 'SOUTH GATE'
'SCREEN_POP_BA_STAT_CD' 'AC'
'SCREEN_POP_CHECK_DIGIT' '1'
'SCREEN_POP_OFFER_AMORT_SW' 'N'
'SCREEN_POP_MAIL_ADDRESS' '10521 WASHINGTON AVE'
'SCREEN_POP_MAIL_ZIP' '90280'
'SCREEN_POP_ASC_BILL_CYC_ID' '12'
'RESP_ACCOUNT_ID' '67007500'
'SCREEN_POP_HOME_PHONE_EXT' '0000000000'
'SCREEN_POP_CUST_SEGMENT' ' '
'SCREEN_POP_MED_BASELINE_SW' 'N'
'SCREEN_POP_EMAIL_ADDR' ' '
'SCREEN_POP_CARE_SW' 'N'
'SCREEN_POP_OVER_ONE_YR' 'Y'
'SCREEN_POP_CURR_BAL_DUE' '0.00'
'SCREEN_POP_YTD_VARIANCE' '0.00'
'SCREEN_POP_HOME_PHONE' '1235672686'
'SCREEN_POP_CUST_TY_CD' 'IC'
'SCREEN_POP_ON_SILE_PAY' 'N'
'SCREEN_POP_CUST_ID' '181134451'
'SCREEN_POP_MAIL_ZIP4' '6943'
'SCREEN_POP_BA_TERM_DT' ' '
'SCREEN_POP_BA_TY_CD' 'C'
'SCREEN_POP_NO_VC_ORDR_QTY' 0
'SCREEN_POP_BA_SPCL_LDGR_SW' 'N'
'SCREEN_POP_BA_CLS_DESC_CD' ' '
'SCREEN_POP_BA_OPEN_DT' '1992-12-19'
'SCREEN_POP_CORE_AGGR_BILL_CD' 'N'
'SCREEN_POP_SPOUSE_NM' ' '
'SCREEN_POP_SBA_CD' 'N'
'SCREEN_POP_CASH_ONLY_SW' 'N'
'SCREEN_POP_CF_TY_CD' 'R'
'SCREEN_POP_OFF_GREATER6' 'N'
'SCREEN_POP_MAIL_STATE' 'CA'
'SCREEN_POP_OVERDUE_COUNT' '00'
'SCREEN_POP_ELIGIBLE_SW' 'Y'
'SCREEN_POP_READ_OK_SW' 'Y'
'SCREEN_POP_VC_ORDR_QTY' 0
'SCREEN_POP_BASE' 'HTP'
'SCREEN_POP_ON_DEMAND_PAY' 'N'
'SCREEN_POP_BA_FRGN_LNG_CD' 'SP'
'SCREEN_POP_IC_ESTB_DT' '1992-12-19'
'SCREEN_POP_CF_ID' '67007500'
'SCREEN_POP_48HR_COUNT' '00'
'SCREEN_POP_BA_PAID_DT' ' '
'SCREEN_POP_CUST_ADDRESS' '10521 WASHINGTON AVE SGT  90280'
'SCREEN_POP_NBR_OF_DIALS' '4'
'SCREEN_POP_OFFER_RECERT_SW' 'N'
'SCREEN_POP_CUSTOMER_NAME' 'GRACIELA  MAZON'
'SCREEN_POP_THIRD_PARTY_SW' 'N'
'SCREEN_POP_LPP_SW' 'N'
'SCREEN_POP_ZIP_CODE' '90280'
AttributePropagatedCallType 2
AttributeConnID 01a0028365356bac
@09:00:06.0637 [BSYNC] Trace: Sent
@09:00:06.0637 [0] 8.1.001.55 distribute call/party event: message EventCallDataChanged
AttributeEventSequenceNumber 000000000000aaef
AttributeTimeSta 573f34860000f917
AttributeConnID 01a0028365356bac
AttributeCallUUID '0273KK5IJKBJP0F7K4AS22LAES0000OI'
AttributeCtrlParty '1264995'
AttributeUserData [1630] 00 35 00 00..
'RStrategyDBID' '410'
'SCREEN_POP_MAIL_CITY' 'SOUTH GATE'
'SCREEN_POP_BA_STAT_CD' 'AC'
'SCREEN_POP_CHECK_DIGIT' '1'
'SCREEN_POP_OFFER_AMORT_SW' 'N'
'SCREEN_POP_MAIL_ADDRESS' '10521 WASHINGTON AVE'
'SCREEN_POP_MAIL_ZIP' '90280'
'SCREEN_POP_ASC_BILL_CYC_ID' '12'
'RESP_ACCOUNT_ID' '67007500'
'SCREEN_POP_HOME_PHONE_EXT' '0000000000'
'SCREEN_POP_CUST_SEGMENT' ' '
'SCREEN_POP_MED_BASELINE_SW' 'N'
'SCREEN_POP_EMAIL_ADDR' ' '
'SCREEN_POP_CARE_SW' 'N'
'SCREEN_POP_OVER_ONE_YR' 'Y'
'SCREEN_POP_CURR_BAL_DUE' '0.00'
'SCREEN_POP_YTD_VARIANCE' '0.00'
'SCREEN_POP_HOME_PHONE' '1235672686'
'SCREEN_POP_CUST_TY_CD' 'IC'
'SCREEN_POP_ON_SILE_PAY' 'N'
'SCREEN_POP_CUST_ID' '181134451'
'SCREEN_POP_MAIL_ZIP4' '6943'
'SCREEN_POP_BA_TERM_DT' ' '
'SCREEN_POP_BA_TY_CD' 'C'
'SCREEN_POP_NO_VC_ORDR_QTY' 0
'SCREEN_POP_BA_SPCL_LDGR_SW' 'N'
'SCREEN_POP_BA_CLS_DESC_CD' ' '
'SCREEN_POP_BA_OPEN_DT' '1992-12-19'
'SCREEN_POP_CORE_AGGR_BILL_CD' 'N'
'SCREEN_POP_SPOUSE_NM' ' '
'SCREEN_POP_SBA_CD' 'N'
'SCREEN_POP_CASH_ONLY_SW' 'N'
'SCREEN_POP_CF_TY_CD' 'R'
'SCREEN_POP_OFF_GREATER6' 'N'
'SCREEN_POP_MAIL_STATE' 'CA'
'SCREEN_POP_OVERDUE_COUNT' '00'
'SCREEN_POP_ELIGIBLE_SW' 'Y'
'SCREEN_POP_READ_OK_SW' 'Y'
'SCREEN_POP_VC_ORDR_QTY' 0
'SCREEN_POP_BASE' 'HTP'
'SCREEN_POP_ON_DEMAND_PAY' 'N'
'SCREEN_POP_BA_FRGN_LNG_CD' 'SP'
'SCREEN_POP_IC_ESTB_DT' '1992-12-19'
'SCREEN_POP_CF_ID' '67007500'
'SCREEN_POP_48HR_COUNT' '00'
'SCREEN_POP_BA_PAID_DT' ' '
'SCREEN_POP_CUST_ADDRESS' '10521 WASHINGTON AVE SGT  90280'
'SCREEN_POP_NBR_OF_DIALS' '4'
'SCREEN_POP_OFFER_RECERT_SW' 'N'
'SCREEN_POP_CUSTOMER_NAME' 'GRACIELA  MAZON'
'SCREEN_POP_THIRD_PARTY_SW' 'N'
'SCREEN_POP_LPP_SW' 'N'
'SCREEN_POP_ZIP_CODE' '90280'
2016-05-20T09:00:06.063  Interaction  svrpp004  tserv_a  GCTI-00-04544  Interaction message "EventCallDataChanged" generated
IID:01A0028365356BAC
OPER:161

2016-05-20T09:00:06.063  Trace  svrpp004  tserv_a  GCTI-00-04542  EventCallDataChanged sent to [21] (00000006 icon__voice 10.194.21.164:40142)
2016-05-20T09:00:06.063  Interaction  svrpp004  tserv_a  GCTI-00-04544  Interaction message "EventCallDataChanged" generated
IID:01A0028365356BAC
OPER:161

2016-05-20T09:00:06.063  Trace  svrpp004  tserv_a  GCTI-00-04542  EventCallDataChanged sent to [17] (00000003 icon__voice 10.138.21.228:59096)
2016-05-20T09:00:06.079  Trace  svrpp004  tserv_a  GCTI-00-04541  RequestDeletePair received from [28] (0000002c qa_gad 10.138.21.179:43819)
message RequestDeletePair
AttributeReferenceID 165
AttributeThisDN '1264995'
AttributeConnID 01a0028365356bac
AttributeDataKey 'RStrategyDBID'
2016-05-20T09:00:06.079  Interaction  svrpp004  tserv_a  GCTI-00-04543  Interaction message "RequestDeletePair" received from 28 ("qa_gad")
TDN:1264995
IID:01A0028365356BAC
OPER:33

@09:00:06.0797 Call [01a0028365356bac]: urid 004f0079
@09:00:06.0797 [BSYNC] Trace: Send to backup (tserv_b) [14]:
message RequestSetCallInfo
AttributeLastTransferOrigDN '1760001'
AttributeLastTransferConnID 01a0028365356bac
AttributeLastTransferHomeLocation 'sip_a@'
AttributeFirstTransferOrigDN '1760001'
AttributeFirstTransferConnID 01a0028365356bac
AttributeFirstTransferHomeLocation 'sip_a@'
AttributeUpdateRevision 5177465
AttributeUserData [1609] 00 34 00 00..
'SCREEN_POP_MAIL_CITY' 'SOUTH GATE'
'SCREEN_POP_BA_STAT_CD' 'AC'
'SCREEN_POP_CHECK_DIGIT' '1'
'SCREEN_POP_OFFER_AMORT_SW' 'N'
'SCREEN_POP_MAIL_ADDRESS' '10521 WASHINGTON AVE'
'SCREEN_POP_MAIL_ZIP' '90280'
'SCREEN_POP_ASC_BILL_CYC_ID' '12'
'RESP_ACCOUNT_ID' '67007500'
'SCREEN_POP_HOME_PHONE_EXT' '0000000000'
'SCREEN_POP_CUST_SEGMENT' ' '
'SCREEN_POP_MED_BASELINE_SW' 'N'
'SCREEN_POP_EMAIL_ADDR' ' '
'SCREEN_POP_CARE_SW' 'N'
'SCREEN_POP_OVER_ONE_YR' 'Y'
'SCREEN_POP_CURR_BAL_DUE' '0.00'
'SCREEN_POP_YTD_VARIANCE' '0.00'
'SCREEN_POP_HOME_PHONE' '1235672686'
'SCREEN_POP_CUST_TY_CD' 'IC'
'SCREEN_POP_ON_SILE_PAY' 'N'
'SCREEN_POP_CUST_ID' '181134451'
'SCREEN_POP_MAIL_ZIP4' '6943'
'SCREEN_POP_BA_TERM_DT' ' '
'SCREEN_POP_BA_TY_CD' 'C'
'SCREEN_POP_NO_VC_ORDR_QTY' 0
'SCREEN_POP_BA_SPCL_LDGR_SW' 'N'
'SCREEN_POP_BA_CLS_DESC_CD' ' '
'SCREEN_POP_BA_OPEN_DT' '1992-12-19'
'SCREEN_POP_CORE_AGGR_BILL_CD' 'N'
'SCREEN_POP_SPOUSE_NM' ' '
'SCREEN_POP_SBA_CD' 'N'
'SCREEN_POP_CASH_ONLY_SW' 'N'
'SCREEN_POP_CF_TY_CD' 'R'
'SCREEN_POP_OFF_GREATER6' 'N'
'SCREEN_POP_MAIL_STATE' 'CA'
'SCREEN_POP_OVERDUE_COUNT' '00'
'SCREEN_POP_ELIGIBLE_SW' 'Y'
'SCREEN_POP_READ_OK_SW' 'Y'
'SCREEN_POP_VC_ORDR_QTY' 0
'SCREEN_POP_BASE' 'HTP'
'SCREEN_POP_ON_DEMAND_PAY' 'N'
'SCREEN_POP_BA_FRGN_LNG_CD' 'SP'
'SCREEN_POP_IC_ESTB_DT' '1992-12-19'
'SCREEN_POP_CF_ID' '67007500'
'SCREEN_POP_48HR_COUNT' '00'
'SCREEN_POP_BA_PAID_DT' ' '
'SCREEN_POP_CUST_ADDRESS' '10521 WASHINGTON AVE SGT  90280'
'SCREEN_POP_NBR_OF_DIALS' '4'
'SCREEN_POP_OFFER_RECERT_SW' 'N'
'SCREEN_POP_CUSTOMER_NAME' 'GRACIELA  MAZON'
'SCREEN_POP_THIRD_PARTY_SW' 'N'
'SCREEN_POP_LPP_SW' 'N'
'SCREEN_POP_ZIP_CODE' '90280'
AttributePropagatedCallType 2
AttributeConnID 01a0028365356bac
@09:00:06.0798 [BSYNC] Trace: Sent
@09:00:06.0798 [0] 8.1.001.55 distribute_response: message EventAttachedDataChanged
AttributeEventSequenceNumber 000000000000aaf0
AttributeTimeinuSecs 79833
AttributeTimeinSecs 1463760006 (09:00:06)
AttributeReferenceID 165
AttributeThirdPartyDN '1264995'
AttributeThisDNRole 2
AttributeThisDN '1264995'
AttributeNetworkPartyRole 2
AttributeNetworkDestDN '8800::1760001'
AttributeCustomerID 'Resources'
AttributeLastTransferOrigDN '1760001'
AttributeLastTransferConnID 01a0028365356bac
AttributeLastTransferHomeLocation 'sip_a@'
AttributeFirstTransferOrigDN '1760001'
AttributeFirstTransferConnID 01a0028365356bac
AttributeFirstTransferHomeLocation 'sip_a@'
AttributeANI '12345279360'
AttributeDNIS '1290001'
AttributeUserData [1609] 00 34 00 00..
'SCREEN_POP_MAIL_CITY' 'SOUTH GATE'
'SCREEN_POP_BA_STAT_CD' 'AC'
'SCREEN_POP_CHECK_DIGIT' '1'
'SCREEN_POP_OFFER_AMORT_SW' 'N'
'SCREEN_POP_MAIL_ADDRESS' '10521 WASHINGTON AVE'
'SCREEN_POP_MAIL_ZIP' '90280'
'SCREEN_POP_ASC_BILL_CYC_ID' '12'
'RESP_ACCOUNT_ID' '67007500'
'SCREEN_POP_HOME_PHONE_EXT' '0000000000'
'SCREEN_POP_CUST_SEGMENT' ' '
'SCREEN_POP_MED_BASELINE_SW' 'N'
'SCREEN_POP_EMAIL_ADDR' ' '
'SCREEN_POP_CARE_SW' 'N'
'SCREEN_POP_OVER_ONE_YR' 'Y'
'SCREEN_POP_CURR_BAL_DUE' '0.00'
'SCREEN_POP_YTD_VARIANCE' '0.00'
'SCREEN_POP_HOME_PHONE' '1235672686'
'SCREEN_POP_CUST_TY_CD' 'IC'
'SCREEN_POP_ON_SILE_PAY' 'N'
'SCREEN_POP_CUST_ID' '181134451'
'SCREEN_POP_MAIL_ZIP4' '6943'
'SCREEN_POP_BA_TERM_DT' ' '
'SCREEN_POP_BA_TY_CD' 'C'
'SCREEN_POP_NO_VC_ORDR_QTY' 0
'SCREEN_POP_BA_SPCL_LDGR_SW' 'N'
'SCREEN_POP_BA_CLS_DESC_CD' ' '
'SCREEN_POP_BA_OPEN_DT' '1992-12-19'
'SCREEN_POP_CORE_AGGR_BILL_CD' 'N'
'SCREEN_POP_SPOUSE_NM' ' '
'SCREEN_POP_SBA_CD' 'N'
'SCREEN_POP_CASH_ONLY_SW' 'N'
'SCREEN_POP_CF_TY_CD' 'R'
'SCREEN_POP_OFF_GREATER6' 'N'
'SCREEN_POP_MAIL_STATE' 'CA'
'SCREEN_POP_OVERDUE_COUNT' '00'
'SCREEN_POP_ELIGIBLE_SW' 'Y'
'SCREEN_POP_READ_OK_SW' 'Y'
'SCREEN_POP_VC_ORDR_QTY' 0
'SCREEN_POP_BASE' 'HTP'
'SCREEN_POP_ON_DEMAND_PAY' 'N'
'SCREEN_POP_BA_FRGN_LNG_CD' 'SP'
'SCREEN_POP_IC_ESTB_DT' '1992-12-19'
'SCREEN_POP_CF_ID' '67007500'
'SCREEN_POP_48HR_COUNT' '00'
'SCREEN_POP_BA_PAID_DT' ' '
'SCREEN_POP_CUST_ADDRESS' '10521 WASHINGTON AVE SGT  90280'
'SCREEN_POP_NBR_OF_DIALS' '4'
'SCREEN_POP_OFFER_RECERT_SW' 'N'
'SCREEN_POP_CUSTOMER_NAME' 'GRACIELA  MAZON'
'SCREEN_POP_THIRD_PARTY_SW' 'N'
'SCREEN_POP_LPP_SW' 'N'
'SCREEN_POP_ZIP_CODE' '90280'
AttributeCallUUID '0273KK5IJKBJP0F7K4AS22LAES0000OI'
AttributeConnID 01a0028365356bac
AttributeCallID 7045
AttributePropagatedCallType 2
AttributeCallType 2
2016-05-20T09:00:06.079  Interaction  svrpp004  tserv_a  GCTI-00-04544  Interaction message "EventAttachedDataChanged" generated
TDN:1264995
OIID:01A0028365356BAC
FIID:01A0028365356BAC
ANI:12345279360
DNIS:1290001
IID:01A0028365356BAC
OPER:85

2016-05-20T09:00:06.079  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [28] (0000002c qa_gad 10.138.21.179:43819)
2016-05-20T09:00:06.079  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [27] (0000000c wde_ss__a 10.194.21.159:51068)
2016-05-20T09:00:06.079  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [26] (0000000b wde_ss__b 10.138.21.225:40195)
2016-05-20T09:00:06.079  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [23] (00000008 routing_ss_a 10.194.21.161:45984)
2016-05-20T09:00:06.079  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [24] (00000009 n_ss_ccp_b 10.138.21.225:42167)
2016-05-20T09:00:06.079  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [25] (0000000a routing_ss_b 10.138.31.225:43858)
2016-05-20T09:00:06.079  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [22] (00000007 n_ss_ccp_a 10.194.21.159:37341)
@09:00:06.0799 [ISCC] Updated call:
i c:01a0028365356bac,5133ca0 @ m:0000000000000000,0 p:3 i:00001b85 nw:0000000000000000 t:2
  p:0000000000000000,4e73ca0 @ c:01a0028365356bac,5133ca0 r:2 ----- n:1264995:
  p:0000000000000000,4dc3180 @ c:01a0028365356bac,5133ca0 r:1 ----- n:12345279360:
  p:0000000000000000,5147fc0 @ c:01a0028365356bac,5133ca0 r:10 ----- n:1800312:
@09:00:06.0799 [ISCC] UserData propagation has been started
@09:00:06.0799 [ISCC] UserData propagation has been finished
@09:00:06.0799 [BSYNC] Trace: Send to backup (tserv_b) [14]:
message RequestSetCallInfo
AttributeLastTransferOrigDN '1760001'
AttributeLastTransferConnID 01a0028365356bac
AttributeLastTransferHomeLocation 'sip_a@'
AttributeFirstTransferOrigDN '1760001'
AttributeFirstTransferConnID 01a0028365356bac
AttributeFirstTransferHomeLocation 'sip_a@'
AttributeUpdateRevision 5177465
AttributeUserData [1609] 00 34 00 00..
'SCREEN_POP_MAIL_CITY' 'SOUTH GATE'
'SCREEN_POP_BA_STAT_CD' 'AC'
'SCREEN_POP_CHECK_DIGIT' '1'
'SCREEN_POP_OFFER_AMORT_SW' 'N'
'SCREEN_POP_MAIL_ADDRESS' '10521 WASHINGTON AVE'
'SCREEN_POP_MAIL_ZIP' '90280'
'SCREEN_POP_ASC_BILL_CYC_ID' '12'
'RESP_ACCOUNT_ID' '67007500'
'SCREEN_POP_HOME_PHONE_EXT' '0000000000'
'SCREEN_POP_CUST_SEGMENT' ' '
'SCREEN_POP_MED_BASELINE_SW' 'N'
'SCREEN_POP_EMAIL_ADDR' ' '
'SCREEN_POP_CARE_SW' 'N'
'SCREEN_POP_OVER_ONE_YR' 'Y'
'SCREEN_POP_CURR_BAL_DUE' '0.00'
'SCREEN_POP_YTD_VARIANCE' '0.00'
'SCREEN_POP_HOME_PHONE' '1235672686'
'SCREEN_POP_CUST_TY_CD' 'IC'
'SCREEN_POP_ON_SILE_PAY' 'N'
'SCREEN_POP_CUST_ID' '181134451'
'SCREEN_POP_MAIL_ZIP4' '6943'
'SCREEN_POP_BA_TERM_DT' ' '
'SCREEN_POP_BA_TY_CD' 'C'
'SCREEN_POP_NO_VC_ORDR_QTY' 0
'SCREEN_POP_BA_SPCL_LDGR_SW' 'N'
'SCREEN_POP_BA_CLS_DESC_CD' ' '
'SCREEN_POP_BA_OPEN_DT' '1992-12-19'
'SCREEN_POP_CORE_AGGR_BILL_CD' 'N'
'SCREEN_POP_SPOUSE_NM' ' '
'SCREEN_POP_SBA_CD' 'N'
'SCREEN_POP_CASH_ONLY_SW' 'N'
'SCREEN_POP_CF_TY_CD' 'R'
'SCREEN_POP_OFF_GREATER6' 'N'
'SCREEN_POP_MAIL_STATE' 'CA'
'SCREEN_POP_OVERDUE_COUNT' '00'
'SCREEN_POP_ELIGIBLE_SW' 'Y'
'SCREEN_POP_READ_OK_SW' 'Y'
'SCREEN_POP_VC_ORDR_QTY' 0
'SCREEN_POP_BASE' 'HTP'
'SCREEN_POP_ON_DEMAND_PAY' 'N'
'SCREEN_POP_BA_FRGN_LNG_CD' 'SP'
'SCREEN_POP_IC_ESTB_DT' '1992-12-19'
'SCREEN_POP_CF_ID' '67007500'
'SCREEN_POP_48HR_COUNT' '00'
'SCREEN_POP_BA_PAID_DT' ' '
'SCREEN_POP_CUST_ADDRESS' '10521 WASHINGTON AVE SGT  90280'
'SCREEN_POP_NBR_OF_DIALS' '4'
'SCREEN_POP_OFFER_RECERT_SW' 'N'
'SCREEN_POP_CUSTOMER_NAME' 'GRACIELA  MAZON'
'SCREEN_POP_THIRD_PARTY_SW' 'N'
'SCREEN_POP_LPP_SW' 'N'
'SCREEN_POP_ZIP_CODE' '90280'
AttributePropagatedCallType 2
AttributeConnID 01a0028365356bac
@09:00:06.0799 [BSYNC] Trace: Sent
@09:00:06.0800 [0] 8.1.001.55 distribute call/party event: message EventCallDataChanged
AttributeEventSequenceNumber 000000000000aaf1
AttributeTimeSta 573f34860001387e
AttributeConnID 01a0028365356bac
AttributeCallUUID '0273KK5IJKBJP0F7K4AS22LAES0000OI'
AttributeCtrlParty '1264995'
AttributeUserData [1609] 00 34 00 00..
'SCREEN_POP_MAIL_CITY' 'SOUTH GATE'
'SCREEN_POP_BA_STAT_CD' 'AC'
'SCREEN_POP_CHECK_DIGIT' '1'
'SCREEN_POP_OFFER_AMORT_SW' 'N'
'SCREEN_POP_MAIL_ADDRESS' '10521 WASHINGTON AVE'
'SCREEN_POP_MAIL_ZIP' '90280'
'SCREEN_POP_ASC_BILL_CYC_ID' '12'
'RESP_ACCOUNT_ID' '67007500'
'SCREEN_POP_HOME_PHONE_EXT' '0000000000'
'SCREEN_POP_CUST_SEGMENT' ' '
'SCREEN_POP_MED_BASELINE_SW' 'N'
'SCREEN_POP_EMAIL_ADDR' ' '
'SCREEN_POP_CARE_SW' 'N'
'SCREEN_POP_OVER_ONE_YR' 'Y'
'SCREEN_POP_CURR_BAL_DUE' '0.00'
'SCREEN_POP_YTD_VARIANCE' '0.00'
'SCREEN_POP_HOME_PHONE' '1235672686'
'SCREEN_POP_CUST_TY_CD' 'IC'
'SCREEN_POP_ON_SILE_PAY' 'N'
'SCREEN_POP_CUST_ID' '181134451'
'SCREEN_POP_MAIL_ZIP4' '6943'
'SCREEN_POP_BA_TERM_DT' ' '
'SCREEN_POP_BA_TY_CD' 'C'
'SCREEN_POP_NO_VC_ORDR_QTY' 0
'SCREEN_POP_BA_SPCL_LDGR_SW' 'N'
'SCREEN_POP_BA_CLS_DESC_CD' ' '
'SCREEN_POP_BA_OPEN_DT' '1992-12-19'
'SCREEN_POP_CORE_AGGR_BILL_CD' 'N'
'SCREEN_POP_SPOUSE_NM' ' '
'SCREEN_POP_SBA_CD' 'N'
'SCREEN_POP_CASH_ONLY_SW' 'N'
'SCREEN_POP_CF_TY_CD' 'R'
'SCREEN_POP_OFF_GREATER6' 'N'
'SCREEN_POP_MAIL_STATE' 'CA'
'SCREEN_POP_OVERDUE_COUNT' '00'
'SCREEN_POP_ELIGIBLE_SW' 'Y'
'SCREEN_POP_READ_OK_SW' 'Y'
'SCREEN_POP_VC_ORDR_QTY' 0
'SCREEN_POP_BASE' 'HTP'
'SCREEN_POP_ON_DEMAND_PAY' 'N'
'SCREEN_POP_BA_FRGN_LNG_CD' 'SP'
'SCREEN_POP_IC_ESTB_DT' '1992-12-19'
'SCREEN_POP_CF_ID' '67007500'
'SCREEN_POP_48HR_COUNT' '00'
'SCREEN_POP_BA_PAID_DT' ' '
'SCREEN_POP_CUST_ADDRESS' '10521 WASHINGTON AVE SGT  90280'
'SCREEN_POP_NBR_OF_DIALS' '4'
'SCREEN_POP_OFFER_RECERT_SW' 'N'
'SCREEN_POP_CUSTOMER_NAME' 'GRACIELA  MAZON'
'SCREEN_POP_THIRD_PARTY_SW' 'N'
'SCREEN_POP_LPP_SW' 'N'
'SCREEN_POP_ZIP_CODE' '90280'
2016-05-20T09:00:06.080  Interaction  svrpp004  tserv_a  GCTI-00-04544  Interaction message "EventCallDataChanged" generated
IID:01A0028365356BAC
OPER:161

2016-05-20T09:00:06.080  Trace  svrpp004  tserv_a  GCTI-00-04542  EventCallDataChanged sent to [21] (00000006 icon__voice 10.194.21.164:40142)
2016-05-20T09:00:06.080  Interaction  svrpp004  tserv_a  GCTI-00-04544  Interaction message "EventCallDataChanged" generated
IID:01A0028365356BAC
OPER:161

2016-05-20T09:00:06.080  Trace  svrpp004  tserv_a  GCTI-00-04542  EventCallDataChanged sent to [17] (00000003 icon__voice 10.138.21.228:59096)
-AP[2723]-<-19 @09:00:08.5041
-Ap[2723]->-19 @09:00:08.5041
-AP[2739]->-5 @09:00:19.5606
-Ap[2739]-<-5 @09:00:19.5622
-AP[5478]->-15 @09:00:21.1897
-Ap[5478]-<-15 @09:00:21.1904
-AP[1674]->-14 @09:00:29.4724
-Ap[1674]-<-14 @09:00:29.4768
-AP[2739]->-13 @09:00:29.8350
-Ap[2739]-<-13 @09:00:29.8394
-AP[2739]->-16 @09:00:30.1290
-Ap[2739]-<-16 @09:00:30.1334
-AP[5469]->-12 @09:00:34.6162
-Ap[5469]-<-12 @09:00:34.6166
2016-05-20T09:00:43.160  Trace  svrpp004  tserv_a  GCTI-00-04541  RequestDistributeUserEvent received from [21] (00000006 icon__voice 10.194.21.164:40142)
message RequestDistributeUserEvent
AttributeCommunicationDN '0052E978-D4FD-1727-B4E3-A415C10AAA77'
AttributeThisDN '0052E978-D4FD-1727-B4E3-A415C10AAA77'
AttributeOtherDN 'tsync'
2016-05-20T09:00:43.160  Interaction  svrpp004  tserv_a  GCTI-00-04543  Interaction message "RequestDistributeUserEvent" received from 21 ("icon__voice")
TDN:0052E978-D4FD-1727-B4E3-A415C10AAA77
ODN:tsync
IID:0
OPER:48

@09:00:43.1607 [0] 8.1.001.55 send_to_client: message EventACK
AttributeEventSequenceNumber 000000000000aaf2
AttributeCustomerID 'Resources'
AttributeTimeinuSecs 160771
AttributeTimeinSecs 1463760043 (09:00:43)
AttributeThisDN '0052E978-D4FD-1727-B4E3-A415C10AAA77'
AttributeUserEvent RequestDistributeUserEvent
2016-05-20T09:00:43.160  Trace  svrpp004  tserv_a  GCTI-00-04542  EventACK sent to [21] (00000006 icon__voice 10.194.21.164:40142)
@09:00:43.1608 [0] 8.1.001.55 distribute_user_event: message EventUserEvent
AttributeEventSequenceNumber 000000000000aaf3
AttributeCustomerID 'Resources'
AttributeTimeinuSecs 160802
AttributeTimeinSecs 1463760043 (09:00:43)
AttributeUserEvent EventUserEvent
AttributeOtherDN 'tsync'
AttributeThisDN '0052E978-D4FD-1727-B4E3-A415C10AAA77'
-AP[2716]-<-20 @09:00:44.2557
-Ap[2716]->-20 @09:00:44.2557
-AP[5479]->-15 @09:00:51.1900
-Ap[5479]-<-15 @09:00:51.1905
-AP[1826]->-23 @09:00:57.1619
-Ap[1826]-<-23 @09:00:57.1621
-AP[1826]->-22 @09:00:57.4731
-Ap[1826]-<-22 @09:00:57.4736
-AP[46]->-25 @09:00:57.7152
-Ap[46]-<-25 @09:00:57.7199
-AP[5470]->-12 @09:01:04.6168
-Ap[5470]-<-12 @09:01:04.6173
-AP[1826]->-24 @09:01:04.6741
-Ap[1826]-<-24 @09:01:04.6784
2016-05-20T09:01:05.531  Trace  svrpp004  tserv_a  GCTI-00-04541  RequestDistributeUserEvent received from [17] (00000003 icon__voice 10.138.21.228:59096)
message RequestDistributeUserEvent
AttributeCommunicationDN '007B7F14-BF1D-1727-AA7C-E415890AAA77'
AttributeThisDN '007B7F14-BF1D-1727-AA7C-E415890AAA77'
AttributeOtherDN 'tsync'
2016-05-20T09:01:05.531  Interaction  svrpp004  tserv_a  GCTI-00-04543  Interaction message "RequestDistributeUserEvent" received from 17 ("icon__voice")
TDN:007B7F14-BF1D-1727-AA7C-E415890AAA77
ODN:tsync
IID:0
OPER:48

@09:01:05.5317 [0] 8.1.001.55 send_to_client: message EventACK
AttributeEventSequenceNumber 000000000000aaf4
AttributeCustomerID 'Resources'
AttributeTimeinuSecs 531790
AttributeTimeinSecs 1463760065 (09:01:05)
AttributeThisDN '007B7F14-BF1D-1727-AA7C-E415890AAA77'
AttributeUserEvent RequestDistributeUserEvent
2016-05-20T09:01:05.531  Trace  svrpp004  tserv_a  GCTI-00-04542  EventACK sent to [17] (00000003 icon__voice 10.138.21.228:59096)
@09:01:05.5318 [0] 8.1.001.55 distribute_user_event: message EventUserEvent
AttributeEventSequenceNumber 000000000000aaf5
AttributeCustomerID 'Resources'
AttributeTimeinuSecs 531820
AttributeTimeinSecs 1463760065 (09:01:05)
AttributeUserEvent EventUserEvent
AttributeOtherDN 'tsync'
AttributeThisDN '007B7F14-BF1D-1727-AA7C-E415890AAA77'
-AP[686]-<-28 @09:01:06.0841
-Ap[686]->-28 @09:01:06.0841
-AP[2724]-<-19 @09:01:08.5052
-Ap[2724]->-19 @09:01:08.5052
-AP[2740]->-5 @09:01:19.5629
-Ap[2740]-<-5 @09:01:19.5634
-AP[5480]->-15 @09:01:21.1910
-Ap[5480]-<-15 @09:01:21.1917
@09:01:21.6301 [<<] 08 00 00 2A 08 02 80 3E 62 96 1C 22 91 A1 1F 02 01 02 02 01 95 40 17 08 02 81 90 0C 06 80 23 23 23 23 23 10 02 1B 85 96 44 01 81 47 01 84
TP_AsaiData
FACILITY  CRV:803e
Facility: INVOKE
InvokeId: 2
Operation: EventReport
Cause: C_NORMAL
ConnectedNum[1]: (unknown),'#####'
CallID[1]: 7045
PartyId[1]: 1
Event[1]: Disconnect
@09:01:21.6301 [asai] (processEvReportDisconnect)
@09:01:21.6301 [gctmi] TMsg [EventReleased(12345279360)] distributing to model
@09:01:21.6302 [gctmi] Call [01a0028365356bac/1b85/0:0,sES,tES,l3] distributing EventReleased
@09:01:21.6302 [gctmi] Call [01a0028365356bac/1b85/0:0,sES,tES,l3] processReleased
@09:01:21.6302 [gctm] Call [01a0028365356bac/1b85/0:0,sES,tES,l3] Generating regular release.
@09:01:21.6302 [gctmi] Party [01a0028365356bac:12345279360,sc,tUNK,rORG,lEXT] processReleased
@09:01:21.6302 [gctm] Party [01a0028365356bac:12345279360,sc,tUNK,rORG,lEXT] Changing state to 0
@09:01:21.6302 [gctm] Call [01a0028365356bac/1b85/0:0,sES,tES,l2] setNbrCallLegs for PartyParty [01a0028365356bac:12345279360,s0,tUNK,rORG,lEXT]
@09:01:21.6302 [gctm] Call [01a0028365356bac/1b85/0:0,sES,tES,l2] applyReleasingPartyCtrlDigits
@09:01:21.6302 [gctmi] Party [01a0028365356bac:12345279360,s0,tUNK,rORG,lEXT] processRtpStopped
@09:01:21.6302 [gctm] Party [01a0028365356bac:12345279360,s0,tUNK,rORG,lEXT] deleting.
@09:01:21.6302 [ISCC] Party removed [ddp view]:
@ c:01a0028365356bac,5133ca0 @ m:0000000000000000,0,0000000000000000 p:3 i:00001b85 nw:00000000:0000000000000000 t:2
  p:4e73ca0 @ c:01a0028365356bac,5133ca0 r:2 t:0 s:c n:1264995
- p:4dc3180 @ c:01a0028365356bac,5133ca0 r:1 t:1 s:0 n:12345279360
  p:5147fc0 @ c:01a0028365356bac,5133ca0 r:10 t:1 s:ac n:1800312
@09:01:21.6302 [ISCC] Party removed:
@ c:01a0028365356bac,5133ca0 @ m:0000000000000000,0 p:3 i:00001b85 nw:0000000000000000 t:2
  p:0000000000000000,4e73ca0 @ c:01a0028365356bac,5133ca0 r:2 ----- n:1264995:
- p:0000000000000000,4dc3180 @ c:01a0028365356bac,5133ca0 r:1 ----- n:12345279360:
  p:0000000000000000,5147fc0 @ c:01a0028365356bac,5133ca0 r:10 ----- n:1800312:
@09:01:21.6303 [ISCC] Party object is removed: p:0000000000000000,0 n:12345279360:
@09:01:21.6303 [0] 8.1.001.55 distribute call/party event: message EventCallPartyDeleted
AttributeEventSequenceNumber 000000000000aaf6
AttributeTimeSta 573f34d100099e62
AttributeConnID 01a0028365356bac
AttributeCallUUID '0273KK5IJKBJP0F7K4AS22LAES0000OI'
AttributePartyUUID '0273KK5IJKBJP0F7K4AS22LAES0000OQ'
2016-05-20T09:01:21.630  Interaction  svrpp004  tserv_a  GCTI-00-04544  Interaction message "EventCallPartyDeleted" generated
IID:01A0028365356BAC
OPER:166

2016-05-20T09:01:21.630  Trace  svrpp004  tserv_a  GCTI-00-04542  EventCallPartyDeleted sent to [21] (00000006 icon__voice 10.194.21.164:40142)
2016-05-20T09:01:21.630  Interaction  svrpp004  tserv_a  GCTI-00-04544  Interaction message "EventCallPartyDeleted" generated
IID:01A0028365356BAC
OPER:166

2016-05-20T09:01:21.630  Trace  svrpp004  tserv_a  GCTI-00-04542  EventCallPartyDeleted sent to [17] (00000003 icon__voice 10.138.21.228:59096)
@09:01:21.6304 [gctmi] Party [01a0028365356bac:1264995,sc,tDN,rDST,lINT] processOtherPartyDeleted
@09:01:21.6305 [0] 8.1.001.55 distribute_event: message EventPartyDeleted
AttributeEventSequenceNumber 000000000000aaf7
AttributeTimeinuSecs 630519
AttributeTimeinSecs 1463760081 (09:01:21)
AttributeThirdPartyDNRole 10
AttributeThirdPartyDN '1800312'
AttributeOtherDNRole 8
AttributeOtherDN '12345279360'
AttributeThisDNRole 2
AttributeThisDN '1264995'
AttributeNetworkPartyRole 2
AttributeNetworkDestDN '8800::1760001'
AttributeCustomerID 'Resources'
AttributeLastTransferOrigDN '1760001'
AttributeLastTransferConnID 01a0028365356bac
AttributeLastTransferHomeLocation 'sip_a@'
AttributeFirstTransferOrigDN '1760001'
AttributeFirstTransferConnID 01a0028365356bac
AttributeFirstTransferHomeLocation 'sip_a@'
AttributeANI '12345279360'
AttributeDNIS '1290001'
AttributeUserData [1609] 00 34 00 00..
'SCREEN_POP_MAIL_CITY' 'SOUTH GATE'
'SCREEN_POP_BA_STAT_CD' 'AC'
'SCREEN_POP_CHECK_DIGIT' '1'
'SCREEN_POP_OFFER_AMORT_SW' 'N'
'SCREEN_POP_MAIL_ADDRESS' '10521 WASHINGTON AVE'
'SCREEN_POP_MAIL_ZIP' '90280'
'SCREEN_POP_ASC_BILL_CYC_ID' '12'
'RESP_ACCOUNT_ID' '67007500'
'SCREEN_POP_HOME_PHONE_EXT' '0000000000'
'SCREEN_POP_CUST_SEGMENT' ' '
'SCREEN_POP_MED_BASELINE_SW' 'N'
'SCREEN_POP_EMAIL_ADDR' ' '
'SCREEN_POP_CARE_SW' 'N'
'SCREEN_POP_OVER_ONE_YR' 'Y'
'SCREEN_POP_CURR_BAL_DUE' '0.00'
'SCREEN_POP_YTD_VARIANCE' '0.00'
'SCREEN_POP_HOME_PHONE' '1235672686'
'SCREEN_POP_CUST_TY_CD' 'IC'
'SCREEN_POP_ON_SILE_PAY' 'N'
'SCREEN_POP_CUST_ID' '181134451'
'SCREEN_POP_MAIL_ZIP4' '6943'
'SCREEN_POP_BA_TERM_DT' ' '
'SCREEN_POP_BA_TY_CD' 'C'
'SCREEN_POP_NO_VC_ORDR_QTY' 0
'SCREEN_POP_BA_SPCL_LDGR_SW' 'N'
'SCREEN_POP_BA_CLS_DESC_CD' ' '
'SCREEN_POP_BA_OPEN_DT' '1992-12-19'
'SCREEN_POP_CORE_AGGR_BILL_CD' 'N'
'SCREEN_POP_SPOUSE_NM' ' '
'SCREEN_POP_SBA_CD' 'N'
'SCREEN_POP_CASH_ONLY_SW' 'N'
'SCREEN_POP_CF_TY_CD' 'R'
'SCREEN_POP_OFF_GREATER6' 'N'
'SCREEN_POP_MAIL_STATE' 'CA'
'SCREEN_POP_OVERDUE_COUNT' '00'
'SCREEN_POP_ELIGIBLE_SW' 'Y'
'SCREEN_POP_READ_OK_SW' 'Y'
'SCREEN_POP_VC_ORDR_QTY' 0
'SCREEN_POP_BASE' 'HTP'
'SCREEN_POP_ON_DEMAND_PAY' 'N'
'SCREEN_POP_BA_FRGN_LNG_CD' 'SP'
'SCREEN_POP_IC_ESTB_DT' '1992-12-19'
'SCREEN_POP_CF_ID' '67007500'
'SCREEN_POP_48HR_COUNT' '00'
'SCREEN_POP_BA_PAID_DT' ' '
'SCREEN_POP_CUST_ADDRESS' '10521 WASHINGTON AVE SGT  90280'
'SCREEN_POP_NBR_OF_DIALS' '4'
'SCREEN_POP_OFFER_RECERT_SW' 'N'
'SCREEN_POP_CUSTOMER_NAME' 'GRACIELA  MAZON'
'SCREEN_POP_THIRD_PARTY_SW' 'N'
'SCREEN_POP_LPP_SW' 'N'
'SCREEN_POP_ZIP_CODE' '90280'
AttributeCallUUID '0273KK5IJKBJP0F7K4AS22LAES0000OI'
AttributeConnID 01a0028365356bac
AttributeCallID 7045
AttributePropagatedCallType 2
AttributeCallType 2
AttributeThisQueue '1242039'
AttributeCallState 0
AttributeAgentID '1767100'
2016-05-20T09:01:21.630  Interaction  svrpp004  tserv_a  GCTI-00-04544  Interaction message "EventPartyDeleted" generated
ODN:12345279360
TDN:1264995
OIID:01A0028365356BAC
FIID:01A0028365356BAC
ANI:12345279360
DNIS:1290001
IID:01A0028365356BAC
OPER:70

2016-05-20T09:01:21.630  Trace  svrpp004  tserv_a  GCTI-00-04542  EventPartyDeleted sent to [28] (0000002c qa_gad 10.138.21.179:43819)
2016-05-20T09:01:21.630  Trace  svrpp004  tserv_a  GCTI-00-04542  EventPartyDeleted sent to [27] (0000000c wde_ss__a 10.194.21.159:51068)
2016-05-20T09:01:21.630  Trace  svrpp004  tserv_a  GCTI-00-04542  EventPartyDeleted sent to [26] (0000000b wde_ss__b 10.138.21.225:40195)
2016-05-20T09:01:21.630  Trace  svrpp004  tserv_a  GCTI-00-04542  EventPartyDeleted sent to [23] (00000008 routing_ss_a 10.194.21.161:45984)
2016-05-20T09:01:21.630  Trace  svrpp004  tserv_a  GCTI-00-04542  EventPartyDeleted sent to [24] (00000009 n_ss_ccp_b 10.138.21.225:42167)
2016-05-20T09:01:21.630  Trace  svrpp004  tserv_a  GCTI-00-04542  EventPartyDeleted sent to [25] (0000000a routing_ss_b 10.138.31.225:43858)
2016-05-20T09:01:21.630  Trace  svrpp004  tserv_a  GCTI-00-04542  EventPartyDeleted sent to [22] (00000007 n_ss_ccp_a 10.194.21.159:37341)
2016-05-20T09:01:21.630  Trace  svrpp004  tserv_a  GCTI-00-04542  EventPartyDeleted sent to [21] (00000006 icon__voice 10.194.21.164:40142)
2016-05-20T09:01:21.630  Trace  svrpp004  tserv_a  GCTI-00-04542  EventPartyDeleted sent to [17] (00000003 icon__voice 10.138.21.228:59096)
@09:01:21.6308 [gctmi] Party [01a0028365356bac:1800312,sac,tUNK,rOBS,lUNK] processOtherPartyDeleted
@09:01:21.6308 [asai] Party [01a0028365356bac:12345279360,s0,tUNK,rORG,lEXT] (~AsaiParty)
@09:01:21.6698 [<<] 08 00 00 2A 08 02 80 29 62 96 1C 22 91 A1 1F 02 01 02 02 01 95 40 17 08 02 81 90 0C 06 80 23 23 23 23 23 10 02 1B 85 96 44 01 81 47 01 84
TP_AsaiData
FACILITY  CRV:8029
Facility: INVOKE
InvokeId: 2
Operation: EventReport
Cause: C_NORMAL
ConnectedNum[1]: (unknown),'#####'
CallID[1]: 7045
PartyId[1]: 1
Event[1]: Disconnect
@09:01:21.6698 [asai] (processEvReportDisconnect)
@09:01:21.6699 [gctmi] TMsg [EventReleased()] distributing to model
@09:01:21.6699 [gctmi] Call [01a0028365356bac/1b85/0:0,sES,tES,l2] distributing EventReleased
@09:01:21.6699 [gctmi] Call [01a0028365356bac/1b85/0:0,sES,tES,l2] processReleased
@09:01:21.6699 [gctmi] Call [01a0028365356bac/1b85/0:0,sES,tES,l2] EvReleased/Abn ignored for non-exist party.
@09:01:21.6699 [<<] 08 00 00 2C 08 02 80 29 62 96 1C 24 91 A1 21 02 01 02 02 01 95 40 19 08 02 81 90 0C 08 FF 31 32 36 34 39 39 35 10 02 1B 85 96 44 01 82 47 01 84
TP_AsaiData
FACILITY  CRV:8029
Facility: INVOKE
InvokeId: 2
Operation: EventReport
Cause: C_NORMAL
ConnectedNum[1]: (local),'1264995'
CallID[1]: 7045
PartyId[1]: 2
Event[1]: Disconnect
@09:01:21.6699 [asai] (processEvReportDisconnect)
@09:01:21.6700 [gctmi] TMsg [EventReleased(1264995)] distributing to model
@09:01:21.6700 [gctmi] Call [01a0028365356bac/1b85/0:0,sES,tES,l2] distributing EventReleased
@09:01:21.6700 [gctmi] Call [01a0028365356bac/1b85/0:0,sES,tES,l2] processReleased
@09:01:21.6700 [gctm] Call [01a0028365356bac/1b85/0:0,sES,tES,l2] Generating regular release.
@09:01:21.6701 [gctmi] Party [01a0028365356bac:1264995,sc,tDN,rDST,lINT] processReleased
@09:01:21.6701 [gctm] Party [01a0028365356bac:1264995,sc,tDN,rDST,lINT] Changing state to 0
@09:01:21.6701 [gctm] Call [01a0028365356bac/1b85/0:0,sES,tES,l1] setNbrCallLegs for PartyParty [01a0028365356bac:1264995,s0,tDN,rDST,lINT]
@09:01:21.6702 [0] 8.1.001.55 distribute_event: message EventReleased
AttributeEventSequenceNumber 000000000000aaf8
AttributeTimeinuSecs 670201
AttributeTimeinSecs 1463760081 (09:01:21)
AttributeThisDNRole 2
AttributeThisDN '1264995'
AttributeNetworkPartyRole 2
AttributeNetworkDestDN '8800::1760001'
AttributeCustomerID 'Resources'
AttributeLastTransferOrigDN '1760001'
AttributeLastTransferConnID 01a0028365356bac
AttributeLastTransferHomeLocation 'sip_a@'
AttributeFirstTransferOrigDN '1760001'
AttributeFirstTransferConnID 01a0028365356bac
AttributeFirstTransferHomeLocation 'sip_a@'
AttributeANI '12345279360'
AttributeDNIS '1290001'
AttributeUserData [1609] 00 34 00 00..
'SCREEN_POP_MAIL_CITY' 'SOUTH GATE'
'SCREEN_POP_BA_STAT_CD' 'AC'
'SCREEN_POP_CHECK_DIGIT' '1'
'SCREEN_POP_OFFER_AMORT_SW' 'N'
'SCREEN_POP_MAIL_ADDRESS' '10521 WASHINGTON AVE'
'SCREEN_POP_MAIL_ZIP' '90280'
'SCREEN_POP_ASC_BILL_CYC_ID' '12'
'RESP_ACCOUNT_ID' '67007500'
'SCREEN_POP_HOME_PHONE_EXT' '0000000000'
'SCREEN_POP_CUST_SEGMENT' ' '
'SCREEN_POP_MED_BASELINE_SW' 'N'
'SCREEN_POP_EMAIL_ADDR' ' '
'SCREEN_POP_CARE_SW' 'N'
'SCREEN_POP_OVER_ONE_YR' 'Y'
'SCREEN_POP_CURR_BAL_DUE' '0.00'
'SCREEN_POP_YTD_VARIANCE' '0.00'
'SCREEN_POP_HOME_PHONE' '1235672686'
'SCREEN_POP_CUST_TY_CD' 'IC'
'SCREEN_POP_ON_SILE_PAY' 'N'
'SCREEN_POP_CUST_ID' '181134451'
'SCREEN_POP_MAIL_ZIP4' '6943'
'SCREEN_POP_BA_TERM_DT' ' '
'SCREEN_POP_BA_TY_CD' 'C'
'SCREEN_POP_NO_VC_ORDR_QTY' 0
'SCREEN_POP_BA_SPCL_LDGR_SW' 'N'
'SCREEN_POP_BA_CLS_DESC_CD' ' '
'SCREEN_POP_BA_OPEN_DT' '1992-12-19'
'SCREEN_POP_CORE_AGGR_BILL_CD' 'N'
'SCREEN_POP_SPOUSE_NM' ' '
'SCREEN_POP_SBA_CD' 'N'
'SCREEN_POP_CASH_ONLY_SW' 'N'
'SCREEN_POP_CF_TY_CD' 'R'
'SCREEN_POP_OFF_GREATER6' 'N'
'SCREEN_POP_MAIL_STATE' 'CA'
'SCREEN_POP_OVERDUE_COUNT' '00'
'SCREEN_POP_ELIGIBLE_SW' 'Y'
'SCREEN_POP_READ_OK_SW' 'Y'
'SCREEN_POP_VC_ORDR_QTY' 0
'SCREEN_POP_BASE' 'HTP'
'SCREEN_POP_ON_DEMAND_PAY' 'N'
'SCREEN_POP_BA_FRGN_LNG_CD' 'SP'
'SCREEN_POP_IC_ESTB_DT' '1992-12-19'
'SCREEN_POP_CF_ID' '67007500'
'SCREEN_POP_48HR_COUNT' '00'
'SCREEN_POP_BA_PAID_DT' ' '
'SCREEN_POP_CUST_ADDRESS' '10521 WASHINGTON AVE SGT  90280'
'SCREEN_POP_NBR_OF_DIALS' '4'
'SCREEN_POP_OFFER_RECERT_SW' 'N'
'SCREEN_POP_CUSTOMER_NAME' 'GRACIELA  MAZON'
'SCREEN_POP_THIRD_PARTY_SW' 'N'
'SCREEN_POP_LPP_SW' 'N'
'SCREEN_POP_ZIP_CODE' '90280'
AttributeCallUUID '0273KK5IJKBJP0F7K4AS22LAES0000OI'
AttributeConnID 01a0028365356bac
AttributeCallID 7045
AttributePropagatedCallType 2
AttributeCallType 2
AttributeThisQueue '1242039'
AttributeCallState 0
AttributeAgentID '1767100'
2016-05-20T09:01:21.670  Interaction  svrpp004  tserv_a  GCTI-00-04544  Interaction message "EventReleased" generated
TDN:1264995
OIID:01A0028365356BAC
FIID:01A0028365356BAC
ANI:12345279360
DNIS:1290001
IID:01A0028365356BAC
OPER:65

2016-05-20T09:01:21.670  Trace  svrpp004  tserv_a  GCTI-00-04542  EventReleased sent to [28] (0000002c qa_gad 10.138.21.179:43819)
2016-05-20T09:01:21.670  Trace  svrpp004  tserv_a  GCTI-00-04542  EventReleased sent to [27] (0000000c wde_ss__a 10.194.21.159:51068)
2016-05-20T09:01:21.670  Trace  svrpp004  tserv_a  GCTI-00-04542  EventReleased sent to [26] (0000000b wde_ss__b 10.138.21.225:40195)
2016-05-20T09:01:21.670  Trace  svrpp004  tserv_a  GCTI-00-04542  EventReleased sent to [23] (00000008 routing_ss_a 10.194.21.161:45984)
2016-05-20T09:01:21.670  Trace  svrpp004  tserv_a  GCTI-00-04542  EventReleased sent to [24] (00000009 n_ss_ccp_b 10.138.21.225:42167)
2016-05-20T09:01:21.670  Trace  svrpp004  tserv_a  GCTI-00-04542  EventReleased sent to [25] (0000000a routing_ss_b 10.138.31.225:43858)
2016-05-20T09:01:21.670  Trace  svrpp004  tserv_a  GCTI-00-04542  EventReleased sent to [22] (00000007 n_ss_ccp_a 10.194.21.159:37341)
2016-05-20T09:01:21.670  Trace  svrpp004  tserv_a  GCTI-00-04542  EventReleased sent to [21] (00000006 icon__voice 10.194.21.164:40142)
2016-05-20T09:01:21.670  Trace  svrpp004  tserv_a  GCTI-00-04542  EventReleased sent to [17] (00000003 icon__voice 10.138.21.228:59096)
@09:01:21.6704 [gctmi] Address [1264995,tDN,sOFFH] processOnHook
@09:01:21.6704 [gctm] Address [1264995,tDN,sOFFH] Changing state to 0
@09:01:21.6704 [0] 8.1.001.55 distribute_event: message EventOnHook
AttributeEventSequenceNumber 000000000000aaf9
AttributeCustomerID 'Resources'
AttributeTimeinuSecs 670474
AttributeTimeinSecs 1463760081 (09:01:21)
AttributeThisDN '1264995'
2016-05-20T09:01:21.670  Interaction  svrpp004  tserv_a  GCTI-00-04544  Interaction message "EventOnHook" generated
TDN:1264995
IID:0
OPER:87

2016-05-20T09:01:21.670  Trace  svrpp004  tserv_a  GCTI-00-04542  EventOnHook sent to [28] (0000002c qa_gad 10.138.21.179:43819)
2016-05-20T09:01:21.670  Trace  svrpp004  tserv_a  GCTI-00-04542  EventOnHook sent to [27] (0000000c wde_ss__a 10.194.21.159:51068)
2016-05-20T09:01:21.670  Trace  svrpp004  tserv_a  GCTI-00-04542  EventOnHook sent to [26] (0000000b wde_ss__b 10.138.21.225:40195)
2016-05-20T09:01:21.670  Trace  svrpp004  tserv_a  GCTI-00-04542  EventOnHook sent to [23] (00000008 routing_ss_a 10.194.21.161:45984)
2016-05-20T09:01:21.670  Trace  svrpp004  tserv_a  GCTI-00-04542  EventOnHook sent to [24] (00000009 n_ss_ccp_b 10.138.21.225:42167)
2016-05-20T09:01:21.670  Trace  svrpp004  tserv_a  GCTI-00-04542  EventOnHook sent to [25] (0000000a routing_ss_b 10.138.31.225:43858)
2016-05-20T09:01:21.670  Trace  svrpp004  tserv_a  GCTI-00-04542  EventOnHook sent to [22] (00000007 n_ss_ccp_a 10.194.21.159:37341)
masked for 21 (00000006 icon__voice)
masked for 17 (00000003 icon__voice)
@09:01:21.6706 [gctm] Call [01a0028365356bac/1b85/0:0,sES,tES,l1] applyReleasingPartyCtrlDigits
@09:01:21.6706 [gctmi] Party [01a0028365356bac:1264995,s0,tDN,rDST,lINT] processRtpStopped
@09:01:21.6706 [gctm] Call [01a0028365356bac/1b85/0:0,sES,tES,l1] Setting timer to 0M:7000mS
@09:01:21.6706 [gctm] Party [01a0028365356bac:1264995,s0,tDN,rDST,lINT] deleting.
@09:01:21.6706 [ISCC] Party removed [ddp view]:
@ c:01a0028365356bac,5133ca0 @ m:0000000000000000,0,0000000000000000 p:2 i:00001b85 nw:00000000:0000000000000000 t:2
- p:4e73ca0 @ c:01a0028365356bac,5133ca0 r:2 t:0 s:0 n:1264995
  p:5147fc0 @ c:01a0028365356bac,5133ca0 r:10 t:1 s:ac n:1800312
@09:01:21.6706 [ISCC] Party removed:
@ c:01a0028365356bac,5133ca0 @ m:0000000000000000,0 p:2 i:00001b85 nw:0000000000000000 t:2
- p:0000000000000000,4e73ca0 @ c:01a0028365356bac,5133ca0 r:2 ----- n:1264995:
  p:0000000000000000,5147fc0 @ c:01a0028365356bac,5133ca0 r:10 ----- n:1800312:
@09:01:21.6706 [ISCC] Party object is removed: p:0000000000000000,0 n:1264995:
@09:01:21.6706 [0] 8.1.001.55 distribute call/party event: message EventCallPartyDeleted
AttributeEventSequenceNumber 000000000000aafa
AttributeTimeSta 573f34d1000a3bcf
AttributeConnID 01a0028365356bac
AttributeCallUUID '0273KK5IJKBJP0F7K4AS22LAES0000OI'
AttributePartyUUID '0273KK5IJKBJP0F7K4AS22LAES0000OP'
2016-05-20T09:01:21.670  Interaction  svrpp004  tserv_a  GCTI-00-04544  Interaction message "EventCallPartyDeleted" generated
IID:01A0028365356BAC
OPER:166

2016-05-20T09:01:21.670  Trace  svrpp004  tserv_a  GCTI-00-04542  EventCallPartyDeleted sent to [21] (00000006 icon__voice 10.194.21.164:40142)
2016-05-20T09:01:21.670  Interaction  svrpp004  tserv_a  GCTI-00-04544  Interaction message "EventCallPartyDeleted" generated
IID:01A0028365356BAC
OPER:166

2016-05-20T09:01:21.670  Trace  svrpp004  tserv_a  GCTI-00-04542  EventCallPartyDeleted sent to [17] (00000003 icon__voice 10.138.21.228:59096)
@09:01:21.6707 [<<] 08 00 00 1B 08 02 80 3E 62 96 1C 13 91 A1 10 02 01 02 02 01 BB 40 08 08 02 81 90 10 02 1B 85
TP_AsaiData
FACILITY  CRV:803e
Facility: INVOKE
InvokeId: 2
Operation: TP_CallEnded
Cause: C_NORMAL
CallID[1]: 7045
@09:01:21.6707 [asai] (processOperCallEnded)
@09:01:21.6707 [gctmi] TMsg [EventCallEnded()] distributing to model
@09:01:21.6707 [gctmi] Call [01a0028365356bac/1b85/0:0,sES,t0M,l1] distributing EventCallEnded
@09:01:21.6708 [gctmi] Call [01a0028365356bac/1b85/0:0,sES,t0M,l1] processCallEnded
@09:01:21.6708 [gctm] Call [01a0028365356bac/1b85/0:0,sES,t0M,l1] applyReleasingPartyCtrlDigits
@09:01:21.6708 [gctmi] Party [01a0028365356bac:1800312,sac,tUNK,rOBS,lUNK] processRtpStopped
@09:01:21.6708 [gctmi] Party [01a0028365356bac:1800312,sac,tUNK,rOBS,lUNK] processReleased
@09:01:21.6708 [gctm] Party [01a0028365356bac:1800312,sac,tUNK,rOBS,lUNK] Changing state to 0
@09:01:21.6708 [gctm] Call [01a0028365356bac/1b85/0:0,sES,t0M,l0] setNbrCallLegs for PartyParty [01a0028365356bac:1800312,s0,tUNK,rOBS,lUNK]
@09:01:21.6708 [gctm] Call [01a0028365356bac/1b85/0:0,sES,t0M,l0] Setting timer to 0P:2000mS
@09:01:21.6708 [gctm] Party [01a0028365356bac:1800312,s0,tUNK,rOBS,lUNK] deleting.
@09:01:21.6708 [ISCC] Party removed [ddp view]:
@ c:01a0028365356bac,5133ca0 @ m:0000000000000000,0,0000000000000000 p:1 i:00001b85 nw:00000000:0000000000000000 t:2
- p:5147fc0 @ c:01a0028365356bac,5133ca0 r:10 t:1 s:0 n:1800312
@09:01:21.6708 [ISCC] Party removed:
@ c:01a0028365356bac,5133ca0 @ m:0000000000000000,0 p:1 i:00001b85 nw:0000000000000000 t:2
- p:0000000000000000,5147fc0 @ c:01a0028365356bac,5133ca0 r:10 ----- n:1800312:
@09:01:21.6708 [ISCC] Party object is removed: p:0000000000000000,0 n:1800312:
@09:01:21.6708 [0] 8.1.001.55 distribute call/party event: message EventCallPartyDeleted
AttributeEventSequenceNumber 000000000000aafb
AttributeTimeSta 573f34d1000a3c9f
AttributeConnID 01a0028365356bac
AttributeCallUUID '0273KK5IJKBJP0F7K4AS22LAES0000OI'
AttributePartyUUID '0273KK5IJKBJP0F7K4AS22LAES0000OR'
2016-05-20T09:01:21.670  Interaction  svrpp004  tserv_a  GCTI-00-04544  Interaction message "EventCallPartyDeleted" generated
IID:01A0028365356BAC
OPER:166

2016-05-20T09:01:21.670  Trace  svrpp004  tserv_a  GCTI-00-04542  EventCallPartyDeleted sent to [21] (00000006 icon__voice 10.194.21.164:40142)
2016-05-20T09:01:21.670  Interaction  svrpp004  tserv_a  GCTI-00-04544  Interaction message "EventCallPartyDeleted" generated
IID:01A0028365356BAC
OPER:166

2016-05-20T09:01:21.670  Trace  svrpp004  tserv_a  GCTI-00-04542  EventCallPartyDeleted sent to [17] (00000003 icon__voice 10.138.21.228:59096)
@09:01:21.6709 [asai] Party [01a0028365356bac:1800312,s0,tUNK,rOBS,lUNK] (~AsaiParty)
@09:01:21.6709 [asai] Party [01a0028365356bac:1264995,s0,tDN,rDST,lINT] (~AsaiParty)
@09:01:21.6709 [asai] Call [01a0028365356bac/7045/0:0,sES,t0P,l0] (~AsaiCall)
@09:01:21.6709 [asai] Call [01a0028365356bac/7045/0:0,sES,t0P,l0] (relinquishOpenOrOutstandingCrv)
@09:01:21.6709 [asai] (~CallReferenceMap)
@09:01:21.6709 [avaya] Call [01a0028365356bac/1b85/0:0,sES,t0P,l0] (~AvayaCall)
@09:01:21.6709 [0] 8.1.001.55 distribute_event: message EventReleased
AttributeEventSequenceNumber 000000000000aafc
AttributeTimeinuSecs 670969
AttributeTimeinSecs 1463760081 (09:01:21)
AttributeNetworkPartyRole 2
AttributeNetworkDestDN '8800::1760001'
AttributeCustomerID 'Resources'
AttributeLastTransferOrigDN '1760001'
AttributeLastTransferConnID 01a0028365356bac
AttributeLastTransferHomeLocation 'sip_a@'
AttributeFirstTransferOrigDN '1760001'
AttributeFirstTransferConnID 01a0028365356bac
AttributeFirstTransferHomeLocation 'sip_a@'
AttributeANI '12345279360'
AttributeDNIS '1290001'
AttributeUserData [1609] 00 34 00 00..
'SCREEN_POP_MAIL_CITY' 'SOUTH GATE'
'SCREEN_POP_BA_STAT_CD' 'AC'
'SCREEN_POP_CHECK_DIGIT' '1'
'SCREEN_POP_OFFER_AMORT_SW' 'N'
'SCREEN_POP_MAIL_ADDRESS' '10521 WASHINGTON AVE'
'SCREEN_POP_MAIL_ZIP' '90280'
'SCREEN_POP_ASC_BILL_CYC_ID' '12'
'RESP_ACCOUNT_ID' '67007500'
'SCREEN_POP_HOME_PHONE_EXT' '0000000000'
'SCREEN_POP_CUST_SEGMENT' ' '
'SCREEN_POP_MED_BASELINE_SW' 'N'
'SCREEN_POP_EMAIL_ADDR' ' '
'SCREEN_POP_CARE_SW' 'N'
'SCREEN_POP_OVER_ONE_YR' 'Y'
'SCREEN_POP_CURR_BAL_DUE' '0.00'
'SCREEN_POP_YTD_VARIANCE' '0.00'
'SCREEN_POP_HOME_PHONE' '1235672686'
'SCREEN_POP_CUST_TY_CD' 'IC'
'SCREEN_POP_ON_SILE_PAY' 'N'
'SCREEN_POP_CUST_ID' '181134451'
'SCREEN_POP_MAIL_ZIP4' '6943'
'SCREEN_POP_BA_TERM_DT' ' '
'SCREEN_POP_BA_TY_CD' 'C'
'SCREEN_POP_NO_VC_ORDR_QTY' 0
'SCREEN_POP_BA_SPCL_LDGR_SW' 'N'
'SCREEN_POP_BA_CLS_DESC_CD' ' '
'SCREEN_POP_BA_OPEN_DT' '1992-12-19'
'SCREEN_POP_CORE_AGGR_BILL_CD' 'N'
'SCREEN_POP_SPOUSE_NM' ' '
'SCREEN_POP_SBA_CD' 'N'
'SCREEN_POP_CASH_ONLY_SW' 'N'
'SCREEN_POP_CF_TY_CD' 'R'
'SCREEN_POP_OFF_GREATER6' 'N'
'SCREEN_POP_MAIL_STATE' 'CA'
'SCREEN_POP_OVERDUE_COUNT' '00'
'SCREEN_POP_ELIGIBLE_SW' 'Y'
'SCREEN_POP_READ_OK_SW' 'Y'
'SCREEN_POP_VC_ORDR_QTY' 0
'SCREEN_POP_BASE' 'HTP'
'SCREEN_POP_ON_DEMAND_PAY' 'N'
'SCREEN_POP_BA_FRGN_LNG_CD' 'SP'
'SCREEN_POP_IC_ESTB_DT' '1992-12-19'
'SCREEN_POP_CF_ID' '67007500'
'SCREEN_POP_48HR_COUNT' '00'
'SCREEN_POP_BA_PAID_DT' ' '
'SCREEN_POP_CUST_ADDRESS' '10521 WASHINGTON AVE SGT  90280'
'SCREEN_POP_NBR_OF_DIALS' '4'
'SCREEN_POP_OFFER_RECERT_SW' 'N'
'SCREEN_POP_CUSTOMER_NAME' 'GRACIELA  MAZON'
'SCREEN_POP_THIRD_PARTY_SW' 'N'
'SCREEN_POP_LPP_SW' 'N'
'SCREEN_POP_ZIP_CODE' '90280'
AttributeCallUUID '0273KK5IJKBJP0F7K4AS22LAES0000OI'
AttributeConnID 01a0028365356bac
AttributeCallID 7045
AttributePropagatedCallType 2
AttributeCallType 2
AttributeThisDN '8800::'
@09:01:21.6710 [ISCC] Party object is created: p:0000000000000000,0 n::
@09:01:21.6710 [ISCC] Party object is removed: p:0000000000000000,0 n::
2016-05-20T09:01:21.671  Interaction  svrpp004  tserv_a  GCTI-00-04544  Interaction message "EventReleased" generated
OIID:01A0028365356BAC
FIID:01A0028365356BAC
ANI:12345279360
DNIS:1290001
IID:01A0028365356BAC
TDN:8800::
OPER:65

2016-05-20T09:01:21.671  Trace  svrpp004  tserv_a  GCTI-00-04542  EventReleased sent to [27] (0000000c wde_ss__a 10.194.21.159:51068)
2016-05-20T09:01:21.671  Trace  svrpp004  tserv_a  GCTI-00-04542  EventReleased sent to [26] (0000000b wde_ss__b 10.138.21.225:40195)
2016-05-20T09:01:21.671  Trace  svrpp004  tserv_a  GCTI-00-04542  EventReleased sent to [23] (00000008 routing_ss_a 10.194.21.161:45984)
2016-05-20T09:01:21.671  Trace  svrpp004  tserv_a  GCTI-00-04542  EventReleased sent to [24] (00000009 n_ss_ccp_b 10.138.21.225:42167)
2016-05-20T09:01:21.671  Trace  svrpp004  tserv_a  GCTI-00-04542  EventReleased sent to [25] (0000000a routing_ss_b 10.138.31.225:43858)
2016-05-20T09:01:21.671  Trace  svrpp004  tserv_a  GCTI-00-04542  EventReleased sent to [22] (00000007 n_ss_ccp_a 10.194.21.159:37341)
@09:01:21.6710 [ISCC] Call destroyed:
- c:01a0028365356bac,5133ca0 @ m:0000000000000000,0 p:0 i:00001b85 nw:0000000000000000 t:2
@09:01:21.6710 [ISCC] Call object is removed: c:01a0028365356bac,0
@09:01:21.6711 [0] 8.1.001.55 distribute call/party event: message EventCallDeleted
AttributeEventSequenceNumber 000000000000aafd
AttributeTimeSta 573f34d1000a3d81
AttributeConnID 01a0028365356bac
AttributeCallUUID '0273KK5IJKBJP0F7K4AS22LAES0000OI'
2016-05-20T09:01:21.671  Interaction  svrpp004  tserv_a  GCTI-00-04544  Interaction message "EventCallDeleted" generated
IID:01A0028365356BAC
OPER:162

2016-05-20T09:01:21.671  Trace&nb