Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: sleen on May 30, 2016, 01:59:58 AM

Title: GAX - Parameter Groups page takes over 90secs to load
Post by: sleen on May 30, 2016, 01:59:58 AM

Hi all,
We have a huge number of parameter groups (Services, menus, prompts, ARs) so when we open GAX > Routing Parameters > Parameter Groups, it take over 90 seconds (feels like eternity) to load the page. Just wondering if anyone has come across this issue and how they optimized GAX to perform better.

GAX version 8.5.200.12
OS = RHEL6
Client browser = Chrome and IE

Regards,
Sleen

Title: Re: GAX - Parameter Groups page takes over 90secs to load
Post by: Kubig on May 30, 2016, 07:30:49 AM

What do you mean by huge number (hundreds,thousends)? Did you check the logs what caused the delay (retrieiving data, processing data, ..)?