Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: Gautham on June 09, 2016, 10:07:24 AM

Title: CRM issue with push preview
Post by: Gautham on June 09, 2016, 10:07:24 AM

Hi Friends,

CRM is not popping up in IWS with push preview campaign. With predective and preview campaigns it is popping up properly. Is there any other configurations to make it work. kindly let me know friends... ??? ??? ???

thanks.

Title: Re: CRM issue with push preview
Post by: cavagnaro on June 09, 2016, 01:27:24 PM

Magic balls out of service sir.
Which CRM
How is integration done
Logs?


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Title: Re: CRM issue with push preview
Post by: Gautham on June 11, 2016, 04:09:04 AM

Issue resolved by recoding the DLL file.

Title: Re: CRM issue with push preview
Post by: cavagnaro on June 11, 2016, 04:14:24 AM

Great, thanks for sharing

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