Genesys CTI User Forum
Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: raza990 on June 16, 2016, 08:49:07 AM
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[b]Hi Guys,[/b]
I have an query regarding Masking AttachedData from X-Genesys- in SIP Server,RM and MCP logs.
[u]For Example:[/u]
12:03:38.493: SIPTR: Received [0,UDP] 2286 bytes from 10.XXX.XXX.XX:5075 <<<<<
SIP/2.0 200 OK
Via: SIP/2.0/UDP 10.XXX.XXX.XX:5060;branch=z9hG4bK53CCCB1D-EC6C-4867-8499-884768AE7CDE-58118
From: <sip:90556205934@10.240.176.82:5060>;tag=91E03825-0C72-4278-B857-86B5CA4331FB-21321
To: <sip:Resources@10.XXX.XXX.XX:5060>;tag=CB1DB24B-CA47-44F9-E88D-7F47163AE81A
CSeq: 1 INVITE
Call-ID: 26FFF0FB-C887-4CAB-84AB-6F5550411EF8-20846@10.XXX.XXX.XX
Contact: sip:Genesys@10.XXX.XXX.XX:5070
Content-Length: 203
Content-Type: application/sdp
Record-Route: <sip:1C786BA0@10.XXX.XXX.XX:5075;lr;gvp.rm.datanodes=1;idtag=00002894>
X-Genesys-gsw-session-dbid: 136
X-Genesys-gsw-predictive-call: on
X-Genesys-gsw-ivr-profile-id: 148
X-Genesys-GSW_PHONE: 0556205934
X-Genesys-MobNumber: 0556205934
X-Genesys-Call Result: 0
X-Genesys-GSW_FROM: 32400
X-Genesys-GSW_TZ_OFFSET: 14400
X-Genesys-Language: ENG
[b][color=navy]X-Genesys-Customer: Raza Ur Rehman [/color][/b]
Where, I want to hide [b]X-Genesys-Customer[/b] from both SIP Server,RM & MCP logs.
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My opinion -> this is not possible at this moment.
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i agree with Kubig.
But if there is a better of development involved in this application, then this is completely possible.
For Example:
You can design your application with all variables with any standard prefix like CTI_dbid,CTI_PHONE.
Similary decalre different prefix of Confidential data , like CONF_CUSTOMER.
And you can configure the prefix in user data map filter option in msml, there the data with prefix CTI* should be allowed, so that CONF prefix data will never be communicated.