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Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: MurrayS on June 28, 2016, 04:41:56 AM

Title: Composer - capturing an http 404 error for a resource
Post by: MurrayS on June 28, 2016, 04:41:56 AM

Can anyone tell me please - how to capture an HTTP error response 404 when fetching an audio resource.  I am building in Composer 8.1.201.72.

Title: Re: Composer - capturing an http 404 error for a resource
Post by: cavagnaro on June 28, 2016, 05:02:28 AM

Custom error on Prompt block
Then
error.whatever-mcp-throws-as-error

This is the general rule for any other error not mapped.

However for 404 errors your app will continue working, just will hear a weird audio which on Pre-Stage tests you should be able to capture and identify and correct.

If you have TTS then you can use it as well as Alternate Text.