Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: cjenkins82 on July 06, 2016, 09:21:16 AM

Title: Dialling filters GA
Post by: cjenkins82 on July 06, 2016, 09:21:16 AM

I am trying to find out if there are any wildcards i can use to put dialling filters on. I want to dial by postcode but like BT for example but none of the standard options like greater than pull through the correct results.
Thanks

Title: Re: Dialling filters GA
Post by: cavagnaro on July 06, 2016, 01:26:21 PM

This is just SQL language, so do your filters based on your language but normally for SQL the % are the wildcard symbol

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