Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: Leonxxx86 on September 14, 2016, 11:28:33 PM

Title: WFM Leave
Post by: Leonxxx86 on September 14, 2016, 11:28:33 PM

How do I log Annual leave in WFM without building a schedule and assigning time off? Thanks

Title: Re: WFM Leave
Post by: Tambo on September 15, 2016, 07:42:41 AM

surely you can't ??  you must have something to schedule this time off against no?

if you're not working then how can you have annual leave?