Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: shr on October 26, 2016, 07:01:00 AM

Title: Which API to use to connect a Java application to conversation manager
Post by: shr on October 26, 2016, 07:01:00 AM

hi

We are trying to find out how to integrate with Genesys Conversation manager from an external (non-Genesys) application. Prime question: is there any API’s exposed to set/get customer data that can be used from say a JAVA application?