Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: gdcunha on November 06, 2016, 09:09:47 AM

Title: Work Force Management 8.5 Error
Post by: gdcunha on November 06, 2016, 09:09:47 AM

While trying to avail the time off rule and limit in WFM 8.5  getting below error

This action is applicable only to granted time off and not scheduled time off, exceptions, days off, or recalled, scheduled time off.