Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: kalakshmanakumar on December 04, 2016, 07:15:49 AM

Title: How to refresh Genesys Database access point (DAP)
Post by: kalakshmanakumar on December 04, 2016, 07:15:49 AM

Could you please explain me how to refresh Genesys Database access point (DAP) through CME

Title: Re: How to refresh Genesys Database access point (DAP)
Post by: n3vek7 on December 05, 2016, 06:43:10 PM

You need to restart the DB Server (or the application) using this DAP. (DAP is only a configuration)
You may want to open "Dependecies" of the DAP to see what is using this DAP.

Title: Re: How to refresh Genesys Database access point (DAP)
Post by: cavagnaro on December 06, 2016, 08:16:12 AM

Should be dynamic unless the app only reads DAP settings at start, which is a bad design

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Title: Re: How to refresh Genesys Database access point (DAP)
Post by: kalakshmanakumar on December 07, 2016, 07:48:15 AM

Thanks for your reply n3vek7,cavagnaro