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8 Replies
6206 Views |
October 14, 2014, 09:13:16 AMby locmnvivas |
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26 Replies
27909 Views |
October 14, 2014, 05:00:11 AM by naviat |
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Agent State Automatic Not Ready
Started by naviat |
4 Replies
4165 Views |
October 14, 2014, 03:29:14 AM by naviat |
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ACD Position definition in NEC IPS
Started by gzooby |
0 Replies
2116 Views |
October 13, 2014, 04:48:02 PM by gzooby |
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0 Replies
2265 Views |
October 10, 2014, 04:36:04 PM by Brendan Molloy |
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Acd queue vs Virtual Queue
Started by S2H |
1 Replies
3562 Views |
October 10, 2014, 02:48:35 PM by cavagnaro |
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9 Replies
4617 Views |
October 10, 2014, 10:56:49 AM by Kubig |
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Bridge Transfer in GVP does not work
Started by naviat |
14 Replies
11139 Views |
October 10, 2014, 04:41:36 AM by Kubig |
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Make Agent to NotReady when answer
Started by naviat |
3 Replies
2442 Views |
October 10, 2014, 02:41:58 AM by naviat |
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2 Replies
3047 Views |
October 08, 2014, 01:47:46 PM by Kubig |
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6 Replies
3180 Views |
October 08, 2014, 01:46:36 PM by Kubig |
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Interaction distributed from a queue
Started by S2H |
4 Replies
2353 Views |
October 07, 2014, 04:46:20 PM by cavagnaro |
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9 Replies
5041 Views |
October 07, 2014, 11:27:33 AM by naviat |
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2 Replies
2875 Views |
October 06, 2014, 02:42:17 PM by Fra |
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3 Replies
2823 Views |
October 06, 2014, 12:29:35 PM by aravind_mano |
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8 Replies
4697 Views |
October 03, 2014, 02:53:00 PM by gzooby |
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Long term project for Genesys SME
Started by rshilpi |
0 Replies
1638 Views |
October 03, 2014, 12:12:57 AM by rshilpi |
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Arithmetics in IRD
Started by water235 |
2 Replies
2447 Views |
September 30, 2014, 02:50:29 PM by water235 |
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8 Replies
4962 Views |
September 26, 2014, 06:48:14 PM by cavagnaro |
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Сampaign for one person
Started by K.Palyanichka |
1 Replies
2246 Views |
September 26, 2014, 12:22:40 PM by cavagnaro |
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