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- Genesys CTI Team
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Alcatel 4400 OXE
Started by Adam G. |
1 Replies
4953 Views |
March 02, 2007, 06:24:53 PMby cavagnaro |
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full export of ODS DB and Geneysys configuration DB
Started by MaxonMan |
1 Replies
3519 Views |
March 02, 2007, 02:53:28 AMby victor |
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Thresholds in CCPulse
Started by DarkAngel |
12 Replies
10235 Views |
March 01, 2007, 09:18:40 PM by pdavid |
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full export of ODS DB and Geneysys configuration DB
Started by MaxonMan |
3 Replies
4284 Views |
March 01, 2007, 06:42:10 PM by René |
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using Configuration import wizard
Started by MaxonMan |
12 Replies
13147 Views |
March 01, 2007, 05:09:29 PM by MaxonMan |
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0 Replies
2762 Views |
March 01, 2007, 02:15:19 PM by jsty40 |
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How to monitor phone status
Started by daprawda |
1 Replies
3013 Views |
February 28, 2007, 08:04:16 PM by cavagnaro |
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Phantom Call in Global Queue
Started by gsarwono |
4 Replies
3577 Views |
February 28, 2007, 01:26:57 PM by cavagnaro |
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Error 615 during call transfers
Started by aniruddha_gs |
5 Replies
7049 Views |
February 28, 2007, 06:23:59 AM by cavagnaro |
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Received event between ()
Started by Paul |
1 Replies
3030 Views |
February 27, 2007, 07:05:00 AM by victor |
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Attached data in an interacion
Started by Toni |
6 Replies
5028 Views |
February 27, 2007, 06:29:39 AM by Toni |
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Agent Desktop (Call Result)
Started by Marta |
5 Replies
4864 Views |
February 26, 2007, 11:59:47 AM by victor |
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How to cancel Retrieve Record in OCS
Started by Outbound Reporting |
2 Replies
3173 Views |
February 26, 2007, 11:52:47 AM by victor |
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How to populate calling list fields using Genesys Active X Desktop Toolkit
Started by Outbound Reporting |
5 Replies
6745 Views |
February 24, 2007, 12:16:30 AM by victor |
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To configure an agent with Alcatel 4400 is mandatory to use ACD positions?
Started by Francisco Hernandez |
1 Replies
4559 Views |
February 23, 2007, 06:08:22 PM by cavagnaro |
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1 Replies
4081 Views |
February 23, 2007, 06:05:17 PM by cavagnaro |
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How to retrieve GSW_APPLICATION_ID
Started by Outbound Reporting |
2 Replies
3281 Views |
February 23, 2007, 05:58:48 PM by cavagnaro |
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Can CCA report be filtered by ANI
Started by Outbound Report |
4 Replies
3691 Views |
February 23, 2007, 05:51:28 PM by mark |
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OCS does not recognize my StartPreview command
Started by Outbound Reporting |
2 Replies
3697 Views |
February 23, 2007, 02:50:55 PM by victor |
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How to retrieve records for a particular ANI from CCon?
Started by Outbound Reportq |
1 Replies
2895 Views |
February 23, 2007, 05:17:01 AM by victor |
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