News:
Welcome to Genesys CTI Discussion Forum! With hundreds of thousands of posts from thousands of Genesys users, we hope you will have all of your Genesys-related questions answered as well as learn something new along the way. There is no membership required for posting and you are welcome to ask as little questions or as much questions as you like. This community is supported by users like yourself, so if you can help with someone else's questions, it would be greatly appreciated!
(Just in case you were wondering - No, Genesys Labs does not endorse this site)
- Genesys CTI Team
| Subject / Started by | Replies / Views | Last post  |
||
|---|---|---|---|---|
|
|
Alcatel 4400 OXE
Started by Adam G. |
1 Replies
5017 Views |
March 02, 2007, 06:24:53 PMby cavagnaro |
|
|
|
full export of ODS DB and Geneysys configuration DB
Started by MaxonMan |
1 Replies
3610 Views |
March 02, 2007, 02:53:28 AMby victor |
|
|
|
Thresholds in CCPulse
Started by DarkAngel |
12 Replies
10373 Views |
March 01, 2007, 09:18:40 PM by pdavid |
|
|
|
full export of ODS DB and Geneysys configuration DB
Started by MaxonMan |
3 Replies
4385 Views |
March 01, 2007, 06:42:10 PM by René |
|
|
|
using Configuration import wizard
Started by MaxonMan |
12 Replies
13468 Views |
March 01, 2007, 05:09:29 PM by MaxonMan |
|
|
|
0 Replies
2819 Views |
March 01, 2007, 02:15:19 PM by jsty40 |
|
|
|
|
How to monitor phone status
Started by daprawda |
1 Replies
3090 Views |
February 28, 2007, 08:04:16 PM by cavagnaro |
|
|
|
Phantom Call in Global Queue
Started by gsarwono |
4 Replies
3675 Views |
February 28, 2007, 01:26:57 PM by cavagnaro |
|
|
|
Error 615 during call transfers
Started by aniruddha_gs |
5 Replies
7187 Views |
February 28, 2007, 06:23:59 AM by cavagnaro |
|
|
|
Received event between ()
Started by Paul |
1 Replies
3117 Views |
February 27, 2007, 07:05:00 AM by victor |
|
|
|
Attached data in an interacion
Started by Toni |
6 Replies
5129 Views |
February 27, 2007, 06:29:39 AM by Toni |
|
|
|
Agent Desktop (Call Result)
Started by Marta |
5 Replies
4971 Views |
February 26, 2007, 11:59:47 AM by victor |
|
|
|
How to cancel Retrieve Record in OCS
Started by Outbound Reporting |
2 Replies
3231 Views |
February 26, 2007, 11:52:47 AM by victor |
|
|
|
How to populate calling list fields using Genesys Active X Desktop Toolkit
Started by Outbound Reporting |
5 Replies
6834 Views |
February 24, 2007, 12:16:30 AM by victor |
|
|
|
To configure an agent with Alcatel 4400 is mandatory to use ACD positions?
Started by Francisco Hernandez |
1 Replies
4653 Views |
February 23, 2007, 06:08:22 PM by cavagnaro |
|
|
|
1 Replies
4138 Views |
February 23, 2007, 06:05:17 PM by cavagnaro |
|
|
|
|
How to retrieve GSW_APPLICATION_ID
Started by Outbound Reporting |
2 Replies
3340 Views |
February 23, 2007, 05:58:48 PM by cavagnaro |
|
|
|
Can CCA report be filtered by ANI
Started by Outbound Report |
4 Replies
3764 Views |
February 23, 2007, 05:51:28 PM by mark |
|
|
|
OCS does not recognize my StartPreview command
Started by Outbound Reporting |
2 Replies
3769 Views |
February 23, 2007, 02:50:55 PM by victor |
|
|
|
How to retrieve records for a particular ANI from CCon?
Started by Outbound Reportq |
1 Replies
2951 Views |
February 23, 2007, 05:17:01 AM by victor |
Normal Topic
Hot Topic (More than 15 replies)
Very Hot Topic (More than 25 replies)
Locked Topic
Sticky Topic
Poll