" /> Unknown Server: Error 014 - Genesys CTI User Forum

Author Topic: Unknown Server: Error 014  (Read 3124 times)

Koki

  • Guest
Unknown Server: Error 014
« on: February 13, 2007, 04:41:55 PM »
Advertisement
Hi,

I have a problem with ur server. In the log it says:

strategy error: unknown server. Error 014.

What is it and how can I fix it?

thank you,
Koki

Offline ecki

  • Sr. Member
  • ****
  • Posts: 329
  • Karma: 8
Re: Unknown Server: Error 014
« Reply #1 on: February 13, 2007, 09:39:36 PM »
  • Best Answer
  • Hi Koki,

    Can you send more from the UR log?

    Offline René

    • Administrator
    • Hero Member
    • *****
    • Posts: 1832
    • Karma: 62
    Re: Unknown Server: Error 014
    « Reply #2 on: February 14, 2007, 08:09:11 AM »
  • Best Answer
  • Hi Koki,

    The error means that your strategy is calling a server that is unknown to URS. Please check that all DAPs, StatServers and/or CustomServers used in your strategy have been added to URS' connections. The second possible cause could be the security permissions.

    Cheers,
    René