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Offline kevinwang

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Question about Statistics SDK Web Service
« on: May 27, 2010, 06:13:50 PM »
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Hi, Guys,

Is it true that every retrieveStatisticRequest  can only get a statistics for one single object?
Does that mean if I want to get total not_ready_time for 100 agents from a agent group, then I need to send 100 retrieveStatisticRequest ?

Kevin

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Offline imaki

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Re: Question about Statistics SDK Web Service
« Reply #1 on: May 28, 2010, 04:17:48 AM »
I am not sure which version you plan to use. But at least 7.5 version gave you possibility to subscribe bunch of stats (subscribeStatistic), and then use retrieveSubscribedStatistics to get list of all what you earlier subscribed..
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Offline kevinwang

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Re: Question about Statistics SDK Web Service
« Reply #2 on: May 28, 2010, 01:22:07 PM »
Yes, exactly, thank you very much, I should've read document more carefullly....
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