" /> certificate issue - Genesys CTI User Forum

Author Topic: certificate issue  (Read 2309 times)

Offline Iphoneuser

  • Newbie
  • *
  • Posts: 9
  • Karma: 0
certificate issue
« on: December 11, 2013, 10:45:13 PM »
Advertisement
Hey folks, I have installed the certificate for emailserver java to communicate with mail boxes. for some reason its not working
certificate has been expired and we are uploading a new one
this are the steps i followed
1) get the certificate
2) Using keytool generate truststore file
3) upload truststore file into host where email server is residing
4) stop and start the emailserver

Am i missing anything?
took help from certificate guys and did the same process couple of times
any suggestion

Offline Iphoneuser

  • Newbie
  • *
  • Posts: 9
  • Karma: 0
Re: certificate issue
« Reply #1 on: December 11, 2013, 10:53:10 PM »
error message from logs
javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: PKIX path validation failed: java.security.cert.CertPathValidatorException: timestamp check failed

Offline Kubig

  • Hero Member
  • *****
  • Posts: 2755
  • Karma: 44
Re: certificate issue
« Reply #2 on: December 12, 2013, 09:18:34 AM »
Did you check if the cert is in keystore "location" where the ESJ point out in his startup script?

Offline Iphoneuser

  • Newbie
  • *
  • Posts: 9
  • Karma: 0
Re: certificate issue
« Reply #3 on: December 12, 2013, 12:19:32 PM »
yes
i checked that part