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Offline sere9890

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customer phone 5115
« on: November 02, 2016, 11:40:39 AM »
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Hi,

is there a package from which i can download the fake customer phone? or can i download it from somewhere on genesys website?

Thanks a lot
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Offline cavagnaro

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Re: customer phone 5115
« Reply #1 on: November 02, 2016, 03:01:12 PM »
What is that?

Enviado de meu E6633 usando Tapatalk

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Offline sere9890

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Re: customer phone 5115
« Reply #2 on: November 02, 2016, 03:13:56 PM »
the tool that was used to simulate phone calls when i attended the CIV course.

or if you know another tool to do this (i have to test the environment i'm setting up so i need a tool able to simulate an external phone call directed to a DN)
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Offline cavagnaro

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Re: customer phone 5115
« Reply #3 on: November 02, 2016, 05:32:16 PM »
Use sim simulator

Enviado de meu E6633 usando Tapatalk

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Offline sere9890

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Re: customer phone 5115
« Reply #4 on: November 03, 2016, 03:27:51 PM »
is "sim simulator" the specific tool?

or otherwise can you suggest one fitting with genesys platform?
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