Genesys CTI Technical Discussion

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[1] Anyone still using Genesys On-Prem / Engage?

[2] Customizing Queue Activity Report

[3] SIP Server no audio unless call is held then resumed

[4] Third party application not getting audit event from Config server

[5] record schedule(Genesys cloud)

[6] [SOLVED] Troubleshooting reporting chunks not being written in Data Mart

[7] Softphone audio delay

[8] Configure SIP Collector for Monitoring Voice quality

[9] [SOLVED] Troubleshooting SipDialog: event CONNECTED_TIMEOUT_ST

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