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- Genesys CTI Team
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Searching Calling List in OCS
Started by Outbound Reporting |
2 Replies
3569 Views |
March 02, 2007, 06:32:11 PMby cavagnaro |
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Alcatel 4400 OXE
Started by Adam G. |
1 Replies
5072 Views |
March 02, 2007, 06:24:53 PM by cavagnaro |
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full export of ODS DB and Geneysys configuration DB
Started by MaxonMan |
1 Replies
3672 Views |
March 02, 2007, 02:53:28 AM by victor |
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Thresholds in CCPulse
Started by DarkAngel |
12 Replies
10469 Views |
March 01, 2007, 09:18:40 PM by pdavid |
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full export of ODS DB and Geneysys configuration DB
Started by MaxonMan |
3 Replies
4471 Views |
March 01, 2007, 06:42:10 PM by René |
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using Configuration import wizard
Started by MaxonMan |
12 Replies
13651 Views |
March 01, 2007, 05:09:29 PMby MaxonMan |
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0 Replies
2854 Views |
March 01, 2007, 02:15:19 PM by jsty40 |
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How to monitor phone status
Started by daprawda |
1 Replies
3140 Views |
February 28, 2007, 08:04:16 PM by cavagnaro |
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Phantom Call in Global Queue
Started by gsarwono |
4 Replies
3725 Views |
February 28, 2007, 01:26:57 PM by cavagnaro |
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Error 615 during call transfers
Started by aniruddha_gs |
5 Replies
7265 Views |
February 28, 2007, 06:23:59 AM by cavagnaro |
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Received event between ()
Started by Paul |
1 Replies
3168 Views |
February 27, 2007, 07:05:00 AM by victor |
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Attached data in an interacion
Started by Toni |
6 Replies
5188 Views |
February 27, 2007, 06:29:39 AM by Toni |
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Agent Desktop (Call Result)
Started by Marta |
5 Replies
5042 Views |
February 26, 2007, 11:59:47 AM by victor |
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How to cancel Retrieve Record in OCS
Started by Outbound Reporting |
2 Replies
3286 Views |
February 26, 2007, 11:52:47 AM by victor |
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How to populate calling list fields using Genesys Active X Desktop Toolkit
Started by Outbound Reporting |
5 Replies
6901 Views |
February 24, 2007, 12:16:30 AM by victor |
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To configure an agent with Alcatel 4400 is mandatory to use ACD positions?
Started by Francisco Hernandez |
1 Replies
4701 Views |
February 23, 2007, 06:08:22 PM by cavagnaro |
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1 Replies
4180 Views |
February 23, 2007, 06:05:17 PM by cavagnaro |
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How to retrieve GSW_APPLICATION_ID
Started by Outbound Reporting |
2 Replies
3391 Views |
February 23, 2007, 05:58:48 PM by cavagnaro |
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Can CCA report be filtered by ANI
Started by Outbound Report |
4 Replies
3809 Views |
February 23, 2007, 05:51:28 PM by mark |
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OCS does not recognize my StartPreview command
Started by Outbound Reporting |
2 Replies
3822 Views |
February 23, 2007, 02:50:55 PM by victor |
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