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Total Call back count in agent IWS stats.
Started by Gautham |
5 Replies
3115 Views |
June 15, 2016, 07:11:14 PMby cavagnaro |
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total calls entered in queue
Started by S2H |
4 Replies
3075 Views |
April 19, 2015, 08:04:09 PM by raj_9489 |
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6 Replies
2531 Views |
September 04, 2015, 08:02:27 PM by Deba_v2 |
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Total dialing number when agent is not ready
Started by Toni |
2 Replies
3372 Views |
February 15, 2007, 03:01:33 PMby ecki |
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Total not ready time
Started by blacklord |
2 Replies
2515 Views |
July 07, 2010, 06:07:20 AM by blacklord |
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total number of agents for CCA
Started by Vic |
7 Replies
6125 Views |
January 01, 1970, 12:00:00 AM by Grzegorz Ostrowski |
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1 Replies
1940 Views |
August 08, 2019, 06:31:07 PM by abdel |
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16 Replies
15341 Views |
November 05, 2007, 08:45:08 PM by cavagnaro |
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total time to clear
Started by dnib |
5 Replies
2709 Views |
September 05, 2012, 12:00:34 PM by dnib |
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total wait time for calls waiting more than 10 minutes
Started by Koki |
0 Replies
2584 Views |
September 07, 2006, 12:47:47 AM by Koki |
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4 Replies
2214 Views |
April 04, 2017, 05:02:16 PM by n3vek7 |
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15 Replies
10889 Views |
December 13, 2007, 10:10:45 PM by Daimonas |
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5 Replies
2912 Views |
October 19, 2011, 07:31:42 PM by OXE_4400 |
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TotalWaitingCallTime
Started by Lorenzo |
1 Replies
3235 Views |
January 01, 1970, 12:00:00 AM by Sidney |
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Total_Calls_Abandoned
Started by dink |
2 Replies
2949 Views |
November 21, 2007, 01:53:02 PM by dink |
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9 Replies
7458 Views |
February 21, 2007, 10:04:50 PM by mark |
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5 Replies
5932 Views |
October 17, 2006, 01:06:18 AM by cavagnaro |
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Total_Work_Time vs. Total_Time_ACW
Started by phil |
3 Replies
2113 Views |
June 11, 2010, 09:45:40 PM by gustav |
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TP_AsaiData
Started by G3n35Y5 |
1 Replies
2624 Views |
September 15, 2009, 06:22:51 PM by Fra |
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TQueryAddress and VQ
Started by NAK |
2 Replies
3374 Views |
April 20, 2009, 03:48:00 PM by kubikle |
Normal Topic
Hot Topic (More than 15 replies)
Very Hot Topic (More than 25 replies)
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