Genesys CTI Technical Discussion

Topics

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[1] CC Analyzer. Question on weekly report.

[2] New IVR Forum

[3] documetns to read for 5.1 to 6.0

[4] softphone application and hardphone

[5] Predictive Dialing

[6] How to load strategies for holidays

[7] Unable to install TServer with Config Wizard G6.1

[8] Cannot route the call

[9] Emailout : Status. What it means?

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