Genesys CTI Technical Discussion
Topics
[1] GDesktop : Problem with new agents try to login
[2] how to deal with calls in queue when TServer crash
[4] useendofcall option in LDS
[5] duplicate CCon entries in GCDR
[6] GIS and XQuery
[7] GVP(NE) vs GVP(EE) vs IVR...
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