Genesys CTI Technical Discussion

Topics

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[1] External Email Transfer

[2] GCNWeb Caller Info

[3] Tserver API question using VC++ or Vb

[4] ETL termination codes

[5] ICM monitoring queues on Spectrum and ERP?

[6] GenesysTCS eWFM integration

[7] How to... Set Up CCPulse to Continually Collate.

[8] How to... Create an Agent Lookup in MSAccess

[9] GIS retriving

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