Genesys CTI Technical Discussion

Topics

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[1] Siebel 7 and Genesys 6.5 Inbound

[2] Siebel 7 and Genesys Outbound

[3] Outbound Contact Suite 6.5

[4] GPlus Adapter for Siebel 7 and web callback

[5] Configuration Manager Enhancements

[6] DDE Calling

[7] Pulling information from Siebel

[8] CCA Filter ThisQueue not working properly

[9] CCON and CME replication script for ORACLE

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