Genesys CTI Technical Discussion

Topics

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[1] TS Ericsson MD110 events

[2] Courtesy transfer

[3] LDS anyone?

[4] Pricing Info

[5] Symposium/Genesys support of ACW

[6] VTO Script and IRD in 6.1

[7] Campaign Manger 5.1

[8] Complex Statistic

[9] An ACD simulator for TServer for Aspect

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