Genesys CTI Technical Discussion

Topics

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[1] CCPulse Time display in secs

[2] CPD Server

[3] Place Groups

[4] Time Zones & Daylight Saving

[5] Symposium with Genesys Outbound

[6] Urs and attached data

[7] event_arrive_option in ERS 6.1

[8] Agent Scripting Suite

[9] OCS 6.1 with Oracle 8.1.7

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