Genesys-related Development

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[1] How to get the time off data for Agents from Adherence / Schedule?

[2] Keeping track of agents extension number

[3] CCPulse discrepancy in total number of calls entered

[4] Unknown Calls in GI2

[5] WFM API .net

[6] XML to GIS

[7] iWD calendar API

[8] Develop Flex Chat

[9] [SOLVED] Can't attach ReasonCode to AttributeExtensions on AgentNotReady Event

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