Genesys-related Development

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[1] How to retrieve EventInfo value based on the event's reference ID

[2] How to get selected queue info and specify multiple statistic metric

[3] Connection with VBA (Excel)

[4] Connecting to T-Server using SSL Certificates

[5] Connecting to Confg Server to get the TLS Parameters

[6] strange beaviour connecting trougth Configuration server and Tserver

[7] Configuration Server Protocol : number of objects returned on syncronous request

[8] Collect statistic data from Genesys Stat server

[9] How to get the Queue details from Stat server

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