Genesys-related Development

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[1] Get ConnID

[2] Is it possible to retrieve GSW_RECORD_HANDLE for all retrieved calls?

[3] GVP Reporting Service API

[4] Are these Outbound related actions possible with the PSDK?

[5] URS - SDK

[6] ActiveX User Info

[7] Stats - Get Total Time by Reason Code

[8] Platform SDK (8.x - Java) RequestIdentifyContact problems

[9] all logged in agent list with extension in t-lib

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