Genesys CTI User Forum > Genesys-related Development
[SOLVED] Use of MediaEmailCreateNewOutboundEmail
petitspirou:
Hello,
I want to create a new outbound email programmatically
The same action that WDE does when a user clic on the 'mail' icon after typing an email adress
For a call, I use MediaVoiceMakeCall command and it is working well
For email, I try to use MediaEmailCreateNewOutboundEmail command but I fail to find correct parameters
The following code leads to an error "Invalid adress (NULL)":
destinataire = "test@test.com";
IAgent agent = container.Resolve<IAgent>();
IDictionary<string, object> parameters = new Dictionary<string, object>();
parameters.Add("CommandParameter", agent.FirstMediaEmail);
parameters.Add("InitialEmail", destinataire); commandManager.GetChainOfCommandByName("MediaEmailCreateNewOutboundEmail").Execute(parameters);
Can you help me to set the correct parameters?
Kubig:
What about From Address?
petitspirou:
Normally, it is not mandatory to specify it in the outbound creation, the agent will select it during redaction
The API is really not clear...
Chain MediaEmailCreateNewOutboundEmail
-IsPossibleToCreate
---CommandParameter: IInteractionInboundEmail
-AddSignatureParameters
---CommandParameter: IMediaOpenMedia
-AddResponseSignatureParameters
---SignatureOptionValue: String
---ESDKInboundEmail: Interaction
---ThreadingOpenMedia
---ParentInteractionId: String
-Create
---CommandParameter: IMediaOpenMedia
---ParentInteractionId: String
---InitialEmail: String
---UserData: KeyValueCollection
---Extensions: KeyValueCollection
---SignatureParameters: Dictionary<string, object>
-AddRecentCall
---RecentIndex: ObjectTC
petitspirou:
Found
InitialEmail is not the good parameter
I had to add the userdata "To"
Weird API
petitspirou:
Another question
What parameter control the initial content of an email using MediaEmailCreateNewOutboundEmail?
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