Genesys CTI User Forum > Genesys-related Development
Using Genesys with Google Voice
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vgenesys:
I am a newbie to both this forum and Genesys, so apologies in advance if I get something wrong.
Hope this is the right forum for this question.
I am working on Google Voice / Assistant and find it to be very good.
Was wondering how I could integrate it with Genesys so that Genesys answers the PSTN calls and hands over the IVR / VA / non-human interaction to Google Assistant.
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