Genesys CTI User Forum > Genesys-related Development

Using Genesys with Google Voice

(1/1)

vgenesys:
I am a newbie to both this forum and Genesys, so apologies in advance if I get something wrong.
Hope this is the right forum for this question.
I am working on Google Voice / Assistant and find it to be very good.
Was wondering how I could integrate it with Genesys so that Genesys answers the PSTN calls and hands over the IVR / VA / non-human interaction to Google Assistant.

Navigation

[0] Message Index

Go to full version