Genesys CTI User Forum > Genesys-related Development

RONA not working for Genesys ORS Routing Script

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ashokr83:
Hi,

I have developed a routing application using Genesys ORS Composer and handled the RONA concepts as well. If made a test call through Skype and leave the call as RONA, the call got dropped.

But if directly call the RP through Zoiper / X-lite soft phone its working as expected.

The logs shows "DNIS" parameter is as "Restricted". I'm not sure this is the root cause for this exception.

Any thoughts? Please help

~Thanks

cavagnaro:
And what is it supposed to do?
Which ORS version?
Logs?

ashokr83:
Due to the code issue its not working. We found that. Thank you for your valuable reply.

cavagnaro:
Nice. Good you fixed ;)
Can you please post what was your error for future reference?


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