Genesys CTI User Forum > Genesys-related Development

PSDK export/import objects

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carpio:
The reason was more for me o understand if there is a good way of doing a export with the psdk.
I also read the documentation and did not understand how the xml can be retreived.
It explain how to sent the request but not how to get the message.

I could build my own xml file or csv file and export the data and import it but I thought there might be a easier way with the psdk.
When I saw the xml export, I wanted to try but never succeed.

The tool I want to create should export some object from Test to Production and I also would like to build it, to learn an understan dthe psdk better.

jarrod:
What you have briefly described is exactly what our product InProd is designed to do.

A configuration object or recorded changes can be imported into a 'change set' to package up a number of changes into one action. This can then be targeted at a new environment and factors in the complexity of the dependent objects and differences between environments such as the changes in dbid values. The main concept is around promoting changes from one environment to another with minimal effort. But there are many other features as well.

I would suggest against using XML as this approach is painful when writing the object back in. We deal with each parameter on the Cfg object and serialise it to JSON. Writing a change back in is the same process in reverse. Forgive me for not being willing to share the code ::)

What you are attempting to do it not trivial once you factor in all of the Genesys objects and the different data types, working with the PSDK requires good Java knowledge as the documentation is limited, to address this Genesys steer people towards the PSDK training course.

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