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Upload Audio files using Genesys SDK

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berrysthyaga:
Hi,

I'm trying to replicate the functionality of Audio Resources (GAX) using Genesys SDK. How do I achieve uploading audio files? Where will be the files stored? in Media Server? Do we have any Genesys Object to achieve this audio file upload?

hsujdik:
As far as I know, the audio files are stored in GAX database as BLOB data

berrysthyaga:
what kind of Genesys SDK involves to achieve that?

cavagnaro:
None, that solution is a Customized one. You would have to replicate a similar solution

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Kubig:
I do not think so that the audio files are stored in database. The solution is very simple, GAX converts the audio files from wave format to the MP3 (by using sox application). This final audio file is stored on target folder, which could be mapped by the WebDAV server (HTTP) from what the MCP getting audio files. As you can see, it is very common procedure using the open standards and 3rd party components, so from my point of view this part is not so tricky to develop. What should be tricky is the part with Transaction list, ARID, etc.

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