Genesys CTI User Forum > Genesys-related Development

Reporting SDK

(1/2) > >>

carpio:
Hello,

Im trying to get a specific value of a statserver request

[code] StatServerProtocol stat_prot = new StatServerProtocol(new Endpoint(ip,port));
            stat_prot.Open();

            var obj = StatisticObject.Create("1234@switch", StatisticObjectType.RegularDN, "Environment");
            var metric = StatisticMetric.Create("CurrentDNState");
            var notification = Notification.Create(NotificationMode.Immediate, 1, 1);

            RequestGetStatistic req = RequestGetStatistic.Create(obj, metric);
            req.ReferenceId = 1;
           
           
            var response = stat_prot.Request(req);
            MessageBox.Show(response.ToString());[/code]

the response is showing me some values but how can I get just the specific values?
for example, I would liket to get the dn status and time.

carpio:
it would have been to nice  ;D
Then I'll have to do it this way.

Thanks

hsujdik:
If I remember well, you can cast the response as an EventInfo object... I'll try to find my old codes experimenting on this to give a better response.

Edit:

I used something like this (on Java):

[code]
StatServerProtocol primaryStatServer = new StatServerProtocol(primary, primaryConnectTimeout);
primaryStatServer.setMessageHandler(statHandler);

...
...

private MessageHandler statHandler = new MessageHandler() {
@Override
public void onMessage(Message message) {
if (null == message) return;
if (message.messageName().equalsIgnoreCase("EventInfo")) {
EventInfo ev = (EventInfo) message;
metric.setLastMetricValue(ev.getIntValue());
}
}
};
[/code]

In the code above, every time I get a message of type EventInfo from StatServer, I update my own internal object "metric" with the stat value by using the .getIntValue() method.

carpio:
Thanks hsujdik, I will try it later

carpio:
I have tried ou code but the I do not know the metric function in c#
This is my code:
[code]IMessage message = ((MessageEventArgs)e).Message;
            if (message.Name.Equals("EventInfo"))
            {
                EventInfo ev = (EventInfo)message;
                Console.WriteLine(ev.StateValue.ToString());
            }[/code]

I get this as result so far:

AgentId = testagent
AgentStatus = 23
Time = 1508410088
PlaceStatus = PlaceStatus = 23
Time = 1508410088
LoginId = LoggedOut

If I try code:[code]if (message.Name.Equals("EventInfo"))
            {
                EventInfo ev = (EventInfo)message;
                Console.WriteLine(ev.IntValue.ToString());
            }[/code]

I get the result 0 no matter if the agent is logged in or not.


Is it possible to get the agentStatus without to write a parse method?

Navigation

[0] Message Index

[#] Next page