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Audio resource management

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vignesh_manivannan:
Hi,

how to retrieve list of audio files with details like message name , ARID etc.,  Is there is Genesys SDK object.

Please share some thoughts

Kubig:
Information about the ARM you can retrieve from created ListObject (parameter group). The audio itself could be reachable via HTTP (WebDAV) or via fileshare - depends on your architecture.

berrysthyaga:
[quote author=Kubig link=topic=10744.msg48864#msg48864 date=1510736263]
Information about the ARM you can retrieve from created ListObject (parameter group). The audio itself could be reachable via HTTP (WebDAV) or via fileshare - depends on your architecture.
[/quote]

Hi Kubig,

sample code snippets will be helpful in this scenario..

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