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Basic Genesys Installation

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ptllogic:
I am installing basic Genesys Setup, referring to the Quick Start Manual I am having problem while starting IR Server says 'can't initialize Management Layer' - and a dialog box press OK to exit IR

Till this point, the installation is according to the manual, and Desktop starter application works, generates and receives the calls.
any clue where to see?

thanks in advance
ptllogic

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