Genesys CTI User Forum > Genesys-related Development

Call After Evaluation

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Noufal:
Dear Expert ,

i am just genesys admin not develpoer but now i need to develop and IVR project call after evaluation for Outbound Call do supervisors .

i have already inbound call after evaluation

any one can help me on this ?>

cavagnaro:
So what do you need?
Remember we have no clue which pbx you have, which IVR you have, nor which is your architecture


Enviado de meu E6633 usando o Tapatalk

Noufal:
IVR developed in composer and implemented on URS , IRD,

Genesys will send calls to Cisco VG through SIP trunk

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