Genesys CTI User Forum > Genesys-related Development

Conference a call using WDE customization

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rmartinez:
You need use someting like this:

            this.commandManager.CommandsByName["InteractionVoiceReleaseCall"].Insert(0, new CommandActivator()
            {
                CommandType = typeof(TransferCommand),
                Name = "TransferCommand"
            });

For the transfer:

InteractionServiceExtensions.SingleStepTransfer(voiceService, Interaction, destination, "", UData, (KeyValueCollection) null, (KeyValueCollection) null);


i hope it will be useful

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