Genesys CTI User Forum > Genesys-related Development

Workspace Web Edition

(1/1)

sanjeevkumar:
we have following doubt for customize WWE
1.How to customize the Workspace Web Edition using Service-Client API?
2 How to integrate with our web application code with workspaceWeb Edition?
3.Where to use Configuration Manager and What is it purpose?
4.Why we need WS_cluster object and WS_node and where it is used?
5.Where we are using DB , How to store Agent Details and How to connect with WWE?

cavagnaro:
??? ??? ??? ???
1. Which API?
2. Check the SDK for it. Same concept as WDE desktop. Create a view.
3. Holy...CME is an admin tool like GA
4. Cluster is a Cluster...a collection of nodes. A node is that, a single instance of an application running
5. ?????? Which DB? What? UCS?


Please, read basic documentation on installation and reference guides

Navigation

[0] Message Index

Go to full version