Genesys CTI User Forum > Genesys-related Development
Create tab in InteractionDetailsRegion based on Disposition Code tab
MJaskowski:
Hello,
I work on new tab in InteractionDetailsRegion.
I want achieve exactly the same tab like Disposition Code tab but with different Buisness Attribute.
I created new Business Attribute - Test1 with Attribute Values: Sample1, Sample2.
I need tab with all behavior based on Disposition Code tab, is any way to get it?
How should I start?
MJaskowski:
Anyone knows something about it?
I checked I think whole guide but no information there about similar situation :(
Generally tree view has been reproduced but I need add/update information to database and isMandatory option is necessary - these are the most important for me.
MJaskowski:
Still I need help - maybe any signposts? Any ideas? Any tips?
Kubig:
May be I do not understand your needs well, but if you want to achieve exactly the same as the disposition view provides, what is the reason for overwritting the code at all?
On other hand, you could develop your own view which will cover exactly your needs and wont't be based and depend on existing solution.
cavagnaro:
[quote author=MJaskowski link=topic=11185.msg50928#msg50928 date=1542566817]
I want achieve exactly the same tab like Disposition Code tab but with different Buisness Attribute.
[/quote]
Wouldn't just be easier to send the new Disposition Code Business Attribute value by strategy?
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