Genesys CTI User Forum > Genesys-related Development

How to select an open WDE interaction by code?

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DeonH:
Hi

We have agents working on the WDE and they can receive more than one interaction at a time.
When a new Interaction Window is opened we have a browser component that is displayed on a new tab as part of the interaction.

The browser component sometimes sends an activate event that indicates that a specific browser component on one of the Interaction Windows needs to be visible.

Is it possible to:
- Get a list of open interactions
- Then make the corresponding interaction the active one via code. (Same as clicking on it in the top menu)

A pointer in the right direction would be appreciated

Thank You

RobertH:
Did you resolved this one?

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